Guest Service Associate - Housekeeping

Join our dynamic team as a Guest Service Associate in the Housekeeping department at Accor Hotels in Chennai. In this role, you will be the face of our brand, ensuring that each guest receives the highest level of service and comfort during their stay. Your attention to detail and commitment to excellence will contribute to creating memorable experiences for…

Role Overview Accor Hotels is hiring a Guest Service Associate - Housekeeping in Chennai. This role focuses on delivering clean, comfortable spaces and attentive service for every guest. What You Will Do Maintain high standards of hygiene and appearance in guest rooms and public areas Assist guests with housekeeping-related requests and needs Work closely with the housekeeping team to ensure a welcoming atmosphere throughout the hotel About the Team Join a group committed to making every guest feel at home. Housekeeping works together to keep spaces spotless and service prompt.

Key Responsibilities Daily Operations Participate in daily briefings and execute assigned tasks efficiently.Recognize and cater to different guest levels, including VIPs and various room categories.Ensure cleanliness and upkeep of designated areas in line with established standards and procedures.Restock guest supplies and promptly respond to guest requests.Report any damage or malfunction within hotel rooms or public areas to the Supervisor.Maintain equipment cleanliness to uphold hygiene standards.Keep accurate records of room status and daily productivity.Immediately report lost and found items to the housekeeping office.Address guest complaints with tact and notify the Supervisor of any incidents or irregularities.Alert the Supervisor to any unusual behavior or activities in guest rooms and public areas.Perform valet services as necessary, including linen delivery and laundry order processing. Additional Duties Familiarize yourself with hotel fire and life safety procedures.Attend all assigned briefings, meetings, and training sessions.Maintain a high standard of personal hygiene and appearance at all times.Fulfill other reasonable duties as assigned by management.Build and sustain effective working relationships with colleagues.

Execute opening and closing side duties efficiently while setting tables in line with established standards and procedures.Provide Food & Beverage services that align with departmental protocols and guidelines.Ensure table settings, cleanliness, and side station preparations are complete before operations commence.Warmly welcome guests upon their arrival and guide them to their tables.Serve food and beverages according to the established service standards.Adhere to hotel food safety and hygiene standards (HACCP) by applying necessary precautions.Promptly pick up and serve food and beverage orders to guests, ensuring items arrive at the correct temperature.Strive to remember guests' names and preferences to provide a personalized experience.Actively promote food and beverage offerings to maximize sales opportunities, and suggest alternative dining venues when the outlet is at capacity.Express gratitude to patrons upon their departure from the outlet.Efficiently clear and tidy tables after guests leave, transporting items to the stewarding area promptly.Collect food and beverage supply requisitions, ensuring that stock collected matches the requests made.Report any issues, complaints, or irregularities to management promptly.Assist other Food & Beverage outlets during peak times or as needed.

About the Role Accor Hotels is hiring a Guest Services Associate for the Front Office in Chennai. This position serves as the initial point of contact for guests, shaping their first impressions and overall experience. Key Responsibilities Handle guest check-ins and check-outs efficiently Manage reservations and update records accurately Respond to guest inquiries and resolve concerns promptly Offer information about local attractions and services What We Look For Strong communication and interpersonal skills Friendly, approachable attitude Interest in hospitality and guest service This role welcomes candidates eager to make every guest feel valued and at home during their stay.

Accor Hotels in Chennai seeks a Guest Service Associate to join the Front Office team. This role is central to creating a positive experience for every guest, from the moment they arrive until they leave the property. Key responsibilities Greet guests as they arrive and manage the check-in and check-out process Handle guest questions and requests in a timely manner Provide attentive and courteous service throughout each guest’s visit Uphold a friendly and professional demeanor at all times Role focus This position centers on direct guest interaction and service delivery. The Guest Service Associate acts as the face of the hotel, ensuring guests feel welcome and supported during their stay.

Join our dynamic team at Accor Hotels as a Housekeeping Executive. In this pivotal role, you will be responsible for maintaining the highest standards of cleanliness and orderliness throughout the hotel. Your keen attention to detail will ensure that our guests enjoy a comfortable and welcoming environment.Your responsibilities will include supervising housekeeping staff, conducting inspections of guest rooms and public areas, and ensuring compliance with health and safety regulations. You will play a crucial role in enhancing the guest experience by ensuring our facilities are immaculate and well-maintained.

Support the Executive Housekeeper in overseeing and coordinating all housekeeping operations within the hotel, ensuring exceptional cleanliness and guest satisfaction while upholding high service and maintenance standards across all assigned areas.Delegate tasks, conduct inspections, and address any complaints regarding housekeeping services and equipment, implementing necessary corrective measures.Develop and enforce operational standards and procedures for the housekeeping team, strategizing work schedules to guarantee sufficient service coverage.Lead and manage the housekeeping department's staff and operations effectively.Report any issues affecting the hotel's interests to management promptly.Regularly inspect guest rooms and public areas to confirm that furnishings, facilities, and equipment are clean and in excellent condition.Ensure that housekeeping personnel maintain appropriate grooming standards regarding hygiene, uniforms, appearance, posture, and conduct.Oversee all renovation projects, ensuring rooms are flawless before they are opened for guest use.Assist with inventory management and coordinate training programs for staff.Manage all repair and refurbishment activities.Conduct daily briefings to promote effective and efficient services.Follow up to ensure high-quality standards are consistently maintained and that all procedures are followed.Regularly inspect rooms for cleanliness and maintenance.Collaborate with departmental coordinators, supervisors, and managers to ensure operational readiness, resource efficiency, and timely service delivery.Manage uniform production and maintain records of condemned linens and uniforms.

As a Guest Relations Executive at Accor Hotels, you will be the face of our brand, ensuring that every guest experiences exceptional service. Your role will involve addressing guest inquiries, resolving issues, and enhancing the overall guest experience to maintain the high standards of our esteemed hotel.

As a Housekeeping Manager at AccorHotels, you will play a pivotal role in ensuring that our guests enjoy a clean and welcoming environment. You will lead a dedicated team of housekeeping staff, overseeing daily operations to maintain the highest standards of cleanliness and service. Your responsibilities will include managing schedules, training staff, and ensuring compliance with health and safety regulations.

Join Sutherland as an Associate, where you will play a pivotal role in supporting our operations. As part of our dynamic team, you will engage in various tasks that enhance operational efficiency and customer satisfaction. We are looking for enthusiastic individuals who are ready to contribute to our mission of delivering exceptional service.

Deliver exceptional support to the team, ensuring the provision of effective and efficient services.Address customer inquiries promptly, resolving issues efficiently to guarantee customer satisfaction.Optimize resource utilization and educate the team on cost-effective practices.Act as a primary contact for guests, addressing their inquiries with efficiency.Offer information, advice, and booking services for a diverse range of guest requests, including city tours, theater tickets, restaurants, medical assistance, and flight arrangements.Manage and deliver messages for guests.Safely handle and store guest luggage.Stay informed about all hotel services, VIP requests, and special events on a daily basis.Maintain orderliness and safety standards in the lobby and entrance areas.Provide management support as needed, particularly in emergencies.Exhibit a professional demeanor with a strong emphasis on hospitality and guest service.Ensure a clean, healthy, and safe working environment.Follow all policies and procedures when utilizing front-of-house equipment and property management systems.Guarantee the quality and appropriateness of customer service.Maintain the Front Office logbook and shift reports.Respond to inquiries and resolve issues effectively.Ensure all guests experience a swift, smooth, professional, and friendly check-in and check-out process.Uphold quality in all job aspects.Keep records of all banquet and hotel functions.Collaborate with other departments to resolve daily administrative and operational challenges.Perform any other duties that align with the expectations of the role.Adhere to the Procedures & Standards Manual.Proactively initiate and implement initiatives to enhance service across all areas.Coordinate with housekeeping to confirm room status.Take on additional responsibilities as assigned by management.

Join our dynamic team at Sutherland as a Customer Support Associate where you will play a crucial role in delivering exceptional service to our clients. In this position, you will be responsible for addressing customer inquiries, providing solutions, and ensuring customer satisfaction. Your expertise and commitment will help us maintain our reputation for excellence.

About Paytm: Paytm is at the forefront of India's mobile payments and financial services landscape. As a trailblazer in the mobile QR payments movement, Paytm aims to empower small businesses through innovative payment solutions and commerce technologies. Our mission is to integrate half a billion Indians into the mainstream economy using advanced technology.About the Team: This dynamic team is committed to making a meaningful impact. We thrive on creativity and embrace challenges that allow us to serve our community effectively. Our successes stem from the collective energy and dedication of our team members, driving change and innovation in the realm of Social Media.About the Role: We are seeking an enthusiastic and skilled Influencer Marketing Associate to spearhead our influencer and ambassador programs. This pivotal role involves enhancing our outreach, nurturing robust relationships with creators, and generating high-quality content that resonates with our target audiences across diverse markets.Key Responsibilities:1) Oversee the growth of ambassador programs, focusing on key metrics such as influencer engagement, views, reach, content quality, and retention.2) Review and approve influencer lists, scripts, video content, and live campaign links.3) Act as a liaison between Paytm’s internal teams and the influencer community to address operational issues smoothly.4) Expand our reach in Tier 1, 2, and 3 markets with carefully curated creator mixes.5) Enhance brand recall and top-of-mind awareness (TOMR).6) Activate top ambassadors for exclusive campaigns.7) Foster a seamless creator experience to nurture long-term relationships.Why Join Us? We promote a merit-based culture that values self-motivated individuals seeking to build a successful career within India’s fastest-growing Fintech organization. Our agile and inclusive environment nurtures creativity and provides opportunities to work on a large scale while embracing diverse perspectives.

Role Overview NielsenIQ is seeking an Associate Manager - Omni to help shape omnichannel strategies from our Chennai office. This role focuses on market analytics and supports the development of client solutions. What You Will Do Contribute to omnichannel strategy projects Work with market analytics tools and data Collaborate with team members to improve client offerings

Join a dynamic team as a Community & Content Associate for one of Weekday's esteemed clients!Salary Range: ₹150,000 - ₹300,000 (INR 1.5-3 LPA)We are on the lookout for a vibrant and community-driven individual who thrives in lively environments and possesses a passion for storytelling. This role emphasizes the importance of connecting with the community—observing, documenting, and sharing genuine stories that highlight user experiences. You will serve as the vital link between the community and the marketing team, ensuring that significant interactions and milestones are captured and transformed into compelling content. This position is perfectly suited for someone who is proactive, observant, and enjoys engaging with people while contributing to community growth and narrative development.

Join NielsenIQ as an Associate Product Manager in our vibrant Chennai office, where you will play a pivotal role in shaping innovative product strategies. Collaborate with cross-functional teams to drive product development and ensure alignment with market needs and customer expectations. This is an exciting opportunity for a driven individual looking to make an impact in a fast-paced environment.

Role overview NielsenIQ is hiring an Associate Output Manager in Chennai. This position focuses on managing output operations and maintaining quality standards across deliverables. What you will do Oversee daily output operations to ensure accuracy and consistency Collaborate with teams from different functions to streamline workflows Identify opportunities to improve processes and support efficiency gains Maintain a focus on high quality in all output-related activities

Role overview AccorHotels is seeking an Associate Director of Sales to provide direction for the sales team in Chennai. This position centers on driving revenue growth, building lasting client relationships, and creating effective sales strategies. Key responsibilities Guide and inspire the sales team to meet and exceed set targets Create and execute sales plans that align with business objectives Establish and nurture strong connections with clients Support customer satisfaction by ensuring attentive service and timely follow-up Location The role is based in Chennai.

OVERVIEWThe Human Resources Associate plays a crucial role in delivering comprehensive administrative support to the daily operations of the Human Resources Department. This position operates within a structured framework of established HR processes, procedures, and standard work instructions, aligned with departmental and legal requirements.Key Responsibilities:Manage the complete exit process for departing employees, ensuring that all relevant paperwork is prepared and communicated to the payroll team promptly.Handle queries related to employee absences and leaves independently, administering attendance and leave records, and ensuring timely submission of supporting documentation to the payroll team.Oversee the relocation and international transfer processes for employees with guidance from senior HR personnel.Provide assistance with immigration and work permit visa applications.Facilitate maternity, parental, and paternity leave processes, collaborating with senior HR staff as needed.Act as the first point of contact for employee inquiries by being part of the HR mailing distribution list.Administer employee benefits, including pension plans, life and medical insurance, and meal cards.Exhibit a moderate to high level of autonomy in addressing queries from employees and managers.Additional Support Functions:Assist with onboarding processes as required, including preparing or requesting employment contracts and necessary documentation.Engage in learning and assisting with Employee Relations cases.