Customer Enablement Manager

As a Customer Enablement Manager at Asana, you will play a pivotal role in ensuring our clients maximize their use of our platform. You will collaborate closely with various teams to develop comprehensive training programs and resources tailored to our customers’ needs. Your expertise will empower clients to enhance their productivity and streamline their wo…

As a Revenue Enablement Manager at Syndigo, you will play a pivotal role in empowering our sales and marketing teams. Your primary responsibility will be to develop and implement strategies that enhance revenue generation and improve our go-to-market approach. You will work closely with cross-functional teams to ensure they have the right tools and resources to succeed.Key responsibilities include analyzing sales data, identifying opportunities for growth, and creating training programs that increase team effectiveness. You will also be responsible for fostering a culture of continuous improvement and collaboration.

Join Our Exciting Journey! For nearly 60 years, our innovative solutions have facilitated meaningful connections between leading global brands and their customers. While we take pride in our achievements, our journey has only just begun!As a global technology leader, we are dedicated to crafting dynamic, personalized, and engaging customer experiences through our advanced digital hardware, unique content management system, and top-tier signage solutions. For instance, if you've made an order in-store or at the drive-thru at McDonald's recently, you've likely interacted with our digital solutions. Our operations span over 50 global markets with nine offices worldwide, including our global headquarters in our founding city of Sydney, Australia. Coates Group embodies the values of a family-owned enterprise coupled with the innovative spirit of a startup, driving our mission: Creating Connections. Empowering Partnerships. Always Evolving. Through relentless dedication, creativity, and hard work, we have emerged as industry frontrunners, earning awards and setting records while remaining committed to ongoing growth and evolution. We are proud recipients of the Australia Good Design Award and have successfully managed the largest hardware deployment in Quick Service Restaurant history.We embrace curiosity, authenticity, and the richness of diversity within our team. Our crew is made up of imaginative thinkers, kindness advocates, experts, creators, challengers, collaborators, and over-achievers. Together, we are transforming how top global brands utilize technology to enhance customer experiences.

What We Do At GoGuardian, we are dedicated to creating a future where every learner is equipped and motivated to tackle the world’s most pressing challenges. Our award-winning suite of educational solutions is specifically designed for K-12 institutions and is trusted by educational leaders to foster effective teaching and ensure equitable engagement while empowering educators to maintain student safety. What It’s Like to Work at GoGuardianJoining GoGuardian means becoming part of an outcomes-driven learning company committed to enhancing educational environments, one classroom at a time. You will work alongside a remote team of diverse, dedicated, mission-oriented professionals who share a common vision, are devoted to our clients, and are ready to tackle challenges together. Our team members collaborate to find solutions, learn from our experiences, and take full responsibility for their contributions. We pride ourselves on maintaining a balanced, inclusive culture that encourages everyone to bring their authentic selves to work. Discover why “I love the people here” is a phrase often echoed by our Guardians.The RoleWe seek a detail-oriented and highly effective communicator to enhance GoGuardian’s expanding channel partner ecosystem through clear and impactful communications and enablement programs. This channel-focused role is dedicated to partner readiness and sales enablement, distinct from wider marketing initiatives aimed at end customers.This position will be crucial in equipping our partners with the necessary information, tools, and resources to effectively promote and sell GoGuardian solutions. The Channel Account Manager will design and implement partner-focused communications, develop enablement materials, and support the continuous enhancement of partner training and engagement initiatives.You will collaborate closely with Channel Account Managers, Marketing, Sales Enablement, and Sales leadership to ensure that partner messaging, programs, and enablement resources are conveyed consistently and tailored specifically for the channel sales approach.Success in this role will be evaluated based on the effectiveness of partner communications, the quality of enablement resources, and the overall engagement and preparedness of GoGuardian’s partner ecosystem.This position is classified as a hybrid role, requiring candidates to be located in the Chicagoland area, with an expectation of working from CDW offices in downtown Chicago a minimum of two days per week.

Join the Daniels Health team and elevate our sales performance! We are in search of a Sales Enablement Manager who will be pivotal in enhancing the capabilities of our sales team. This role focuses on empowering our team through comprehensive training, motivation, and the right resources to surpass revenue targets. Your efforts will translate training into tangible results by aligning skill development with performance outcomes and instilling accountability throughout the sales process.

Aikido Security is building developer-first security tools that fit seamlessly into modern software development. The company aims to remove barriers that slow down teams, making it easier to ship secure software. Since its founding in 2022, Aikido has raised $85 million and continues to focus on solutions that let software protect itself without adding friction to release cycles. Role overview This is the first Sales Enablement Manager position at Aikido Security, based in Chicago, Illinois. The role centers on supporting the sales team’s performance and readiness. Collaboration is key: the Sales Enablement Manager will partner with product marketing to develop and update sales materials, work with HR to onboard new sales hires, and coordinate with sales leadership to deliver training and resources. The goal is to make sure sales teams understand Aikido’s products, know their audiences, and communicate clearly at every stage of the sales process. Key responsibilities Create and maintain sales materials in partnership with product marketing Assist HR with onboarding new sales team members Work with sales leadership to provide ongoing training and resources Ensure the sales team has a strong grasp of Aikido’s products and target markets Contribute to refining messaging and communication strategies throughout the sales funnel Location Chicago, Illinois, United States

Reddit is a vibrant community of communities, built on shared interests, passion, and trust. It hosts the most genuine and open conversations on the internet, with over 100,000 active communities and approximately 121 million daily unique visitors. As one of the largest sources of information online, Reddit continues to be a platform where users engage, submit, vote, and discuss the topics they care about. Discover more at www.redditinc.com.We are in search of a globally minded Lead Sales Methodology Program Manager to define, operationalize, and scale an exceptional sales methodology for Reddit’s global advertising business. In this pivotal role, you will serve as the architect and steward of our sales methodology, ensuring it aligns seamlessly with our go-to-market strategy and is executed consistently across various regions, roles, and channels.This position combines methodology design, program management, change leadership, and hands-on facilitation. You will collaborate closely with senior sales leaders, HR, and Sales Enablement teams to integrate the methodology into our sales processes, from onboarding and coaching to forecasting and deal reviews.Please note: This role requires in-office presence 1-2 times a month (in NYC, Chicago, SF, or LA).

OpenGov delivers AI and ERP solutions that help local and state governments work more efficiently and transparently. With more than 2,000 public sector organizations using the OpenGov Public Service Platform, the company supports a wide range of needs, from asset management and procurement to budgeting, billing, and open data. OpenGov’s ERP integrates these tools so partners can focus on priorities and maximize return on investment. More details about the mission and products are available at OpenGov.com. Role overview The Partner Enablement Manager will lead the training and certification of Delivery and Implementation Partners for OpenGov’s public sector solutions. This Chicago-based, in-office role reports to the Director of Professional Services Partnerships. The position focuses on developing and executing enablement strategies, maintaining up-to-date partner knowledge, and ensuring partners are equipped to deliver value with OpenGov products. Collaboration with professional services, sales enablement, product management, and marketing teams is central to this role. What you will do Design and implement onboarding and certification programs, including 30-60-90 day plans and ongoing learning paths aligned with product updates. Create and manage a library of partner resources such as case studies, technical documentation, and co-branded marketing materials for RFX responses. Deliver training through webinars, workshops, and Learning Management Systems (LMS) to accelerate partner readiness. Define and track key performance indicators, monitor partner engagement, and analyze certification data to identify areas for improvement. Work closely with Product, Marketing, and Sales teams to translate internal knowledge into actionable content for partners. Requirements Experience in partner enablement, training, or program management, ideally within software or public sector solutions. Strong collaboration skills to work across departments and communicate effectively with partners. Ability to design learning programs and deliver engaging training sessions, both live and through digital platforms. Comfort working in an in-office setting in Chicago.

Join Contentful as a Senior Technical Enablement Architect, where you will play a pivotal role in empowering our clients and partners with the knowledge and tools they need to succeed with our platform. You will design and implement technical training programs and resources that enhance our stakeholders' understanding of Contentful's capabilities.

Groupon connects millions of customers with local businesses, offering deals on experiences and services. With partnerships across more than a million merchants worldwide, Groupon supports local growth through a performance-based marketplace. The company operates on a global scale and encourages innovation, autonomy, and individual impact. Role overview The Sales AI Enablement Associate helps drive Groupon’s AI-powered sales transformation, especially through Project Foundry. This project uses autonomous agents to manage outbound sales, prioritize leads, and deliver qualified prospects to sales representatives. The associate’s main responsibility is to build and maintain the content infrastructure that supports these AI-driven sales enablement initiatives. This is not a training or onboarding role; instead, it focuses on creating practical systems and resources for the sales team. The position reports directly to the Chief Sales Officer and works closely with AI, data analysis, and commercial teams. Guiding objective Develop and manage an AI-powered content system that translates sales data into actionable tools for representatives, supporting consistent and high-level performance across the sales organization. What you will do Manage the AI-enhanced content library: Design and update enablement materials that help sales representatives engage leads, handle objections, and close deals. All assets are AI-assisted, data-driven, and refreshed regularly as performance metrics evolve. Analyze sales data to identify capability gaps: Use insights from Salesforce, Salted CX, and call data to spot areas for improvement. Build a prioritized content roadmap based on real, data-backed needs. Continuously refine content based on outcomes: Collaborate with cross-functional teams to ensure enablement materials remain effective and drive measurable results for sales representatives. Location This position is based in Chicago (35 W. Wacker Dr.) or can be performed remotely within the United States.

As the Vice President of Operations Enablement at Metropolis, you will play a pivotal role in shaping and executing our operational strategies. You will lead a team of dedicated professionals to enhance operational efficiency, drive continuous improvement, and foster a culture of excellence. Your expertise will be crucial in ensuring that our operations align with the overall business objectives, ultimately delivering exceptional value to our clients.

Role Overview DoorDash is hiring a Senior Associate, Sales Enablement. This role supports the sales organization by improving productivity and effectiveness. The Senior Associate works alongside sales leaders, providing tools, resources, and insights that help teams reach their goals. What You Will Do Partner with sales leadership to identify needs and deliver practical solutions Supply teams with up-to-date resources and actionable information Contribute to strategies that drive sales performance and improve customer satisfaction Location San Francisco, CA New York, NY Phoenix, AZ Chicago, IL

Location: Remote (US only) + 60–80% travel to jobsites nationwideAbout Human AgencyHuman Agency is rapidly expanding, fueled by a robust pipeline of opportunities requiring exceptional talent across various fields. Our mission is to attract individuals ranging from creative producers to technical experts and entrepreneurial leaders who will drive our next growth phase.We pride ourselves on being a company of doers. Our leaders are hands-on, teams operate collaboratively, and every member contributes to our deliverables. Here, titles do not shield anyone from constructive feedback or basic responsibilities. We welcome critiques, adapt swiftly, and continuously elevate our standards. The best ideas triumph regardless of their source, as our clients rely on us for top-notch outcomes every single time.The missions, products, and bottom lines of our clients are invaluable. We immerse ourselves in their environments, acting as stewards of their objectives and partners in tackling significant challenges. Every product, strategy, or asset we create is designed to be both aesthetically pleasing and functionally effective, ensuring real-world impact.Our most prized asset is our people, and our growth hinges on hiring individuals who propel us forward. Whether in strategy, engineering, design, data, or operations, we seek teammates who elevate our performance. Our hiring philosophy is to always hire up, never down.We collaborate with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and centered on human needs. We believe AI should enhance human potential rather than replace it, and we approach every engagement with this conviction. From advisory services and tooling to implementation and education, we meet our clients where they are and assist them in integrating AI in ways that resonate with their mission and values. Our objective is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful and responsible innovation.Ultimately, we lead with purpose, passion, and a sense of adventure. We strive to do meaningful work with people we genuinely care about, making the journey an adventure worth embarking on. At Human Agency, our identity and our work are intricately linked.The OpportunityWe partner with large design-build firms generating approximately $10 billion in revenue, employing thousands of project engineers and managers overseeing complex construction sites nationwide. Human Agency is developing custom AI tools and strategies aimed at significantly enhancing the effectiveness of these teams. We need a field-based leader who understands the intricacies of construction and can bridge the gap between emerging technology and actual jobsite needs.In this role, you will frequently travel to active construction sites, shadow project teams, and gain a comprehensive understanding of how work is executed, where challenges arise, and how technology can address these issues effectively.

At CrossCountry Consulting, we strive to create a distinctive advisory firm built on our Core Values, committed to delivering exceptional experiences for both our clients and our team members. We believe that collaboration, enthusiasm, generosity, and perseverance are the cornerstones of our success. Our extensive advisory services encompass accounting and risk management, technology-driven transformation, and transactions. We work alongside our clients to tackle current challenges and unlock future value.Our dedication to fostering a positive work environment has garnered us accolades such as Inc. 5000’s Fastest Growing Companies and Glassdoor’s Best Places to Work. Discover more about our unique culture from our team members by visiting here.As a Partner within our rapidly expanding Business Transformation practice, you will act as a trusted advisor to our esteemed clients. Your real-world insights, diverse perspectives, and specialized expertise will enable you to deliver customized integrated solutions that address contemporary challenges and foster value creation. In this role, you will engage in client delivery, business development, team leadership, and mentoring junior colleagues, while also participating as an integral member of CrossCountry’s leadership team.

Join our dynamic team at Canals as a Customer Success Manager. In this key role, you will be the advocate for our customers, ensuring they achieve their desired outcomes while using our products. Your expertise will help us build long-lasting relationships and drive retention and satisfaction.As a Customer Success Manager, you will work closely with clients to understand their needs, provide solutions, and ensure they are maximizing the value of our offerings. You will utilize your communication and problem-solving skills to help customers navigate challenges, contributing to their overall success.

Join our dynamic team at frontcareers as a Customer Success Manager. In this pivotal role, you will be responsible for ensuring our customers derive maximum value from our products and services. You will build strong relationships, understand customer needs, and proactively address any issues to foster customer loyalty and satisfaction.As a Customer Success Manager, your key responsibilities will include onboarding new clients, conducting regular check-ins, and delivering tailored solutions that meet their business objectives. Your expertise will be crucial in driving customer engagement and retention.

Join Our Award-Winning Team as a Manager of Analytics Enablement at RAPP ChicagoAbout Us: RAPP is a premier global agency at the forefront of precision marketing, dedicated to driving growth with empathy and accuracy. We harness the power of data, creativity, and technology to deliver customized marketing solutions that resonate with individual needs and aspirations, fostering a culture of inclusivity and personal well-being.Our Approach: At RAPP, our dynamic team of superconnectors excels in transforming personal brand experiences through three critical pillars: connected data, connected content, and connected decisioning. Our data analysts, strategists, and award-winning technologists collaborate seamlessly to ensure authentic customer connections for our clients.Your Role: As the Manager of Analytics Enablement, you will play a pivotal role in gathering and activating analytics data across various client projects. You will be responsible for designing, documenting, implementing, and maintaining tracking architecture and tag management systems. Your expertise will ensure accurate data collection across multiple platforms, including ESPs, digital media, and web analytics, at the intersection of analytics and technology within our Marketing Sciences Center of Excellence.

Join our dynamic team at NY Marketing Firm as a Customer Service Manager! In this role, you will have the opportunity to lead and inspire a team dedicated to providing exceptional customer experiences. You will be responsible for developing customer service strategies, managing daily operations, and ensuring that our clients receive the highest level of support.

Team and Role Overview Robinhood aims to make finance accessible for everyone. As part of the Money team, the Customer Operations Manager will help develop and scale banking and spending solutions for a broad customer base. This role leads the account operations team, with a focus on delivering strong customer experiences and supporting the launch of new products and features. This position is based in Chicago, IL; Denver, CO; or Westlake, TX. In-person attendance is required at least four days per week. Robinhood’s offices are designed to foster collaboration, innovation, and a sense of community for high-performing teams. What You Will Do Direct the daily work of the customer account operations team, ensuring customer inquiries are handled promptly and accurately across multiple support channels. Monitor and manage customer satisfaction metrics (such as ASAT), analyze trends, and drive improvements to raise satisfaction scores. Address escalated issues thoroughly, working with Customer Experience, Product, Engineering, and Compliance teams to resolve complex cases. Partner with Product, Engineering, and Compliance to advocate for customer needs and contribute to product and process improvements. Develop and update standard operating procedures to maintain efficient and consistent operations. About the Team The Money team at Robinhood builds innovative financial solutions and is responsible for launching and scaling new products. Team members work closely with colleagues across Engineering, Finance, Product, and Legal, as well as key external partners. The group values creativity, ethical practices, and a drive to make a meaningful impact in the financial sector.

Role Overview frontcareers is hiring a Senior Customer Success Manager in Chicago, IL. This role focuses on helping clients reach their goals with our services. The position centers on guiding onboarding, building strong client relationships, and encouraging engagement to support satisfaction and retention. What You Will Do Lead new client onboarding and ensure a smooth transition to our services Develop and refine customer success strategies tailored to client needs Conduct regular check-ins to monitor progress and address concerns Work closely with internal teams to suggest and implement improvements to our offerings Champion customer advocacy throughout the organization What We Look For Proactive approach to problem-solving and client support Experience building and maintaining customer relationships Strong communication and collaboration skills Commitment to customer satisfaction and long-term success