Desktop Support Specialist

Join our dynamic team at Northstar Staffing Solutions as a Desktop Support Specialist. In this role, you will be responsible for providing exceptional technical support and troubleshooting assistance to our clients. Your expertise will ensure that end-users experience minimal downtime and receive the highest level of service.

Join our dynamic team as a Desktop Support Specialist in Chicago! This role is essential in providing top-notch technical support to our clients. As a Desktop Support Specialist, you will troubleshoot hardware and software issues, assist users with technical inquiries, and ensure a seamless IT experience.

Join our dynamic team at Artech Information Systems LLC as a Desktop Support Specialist! In this role, you will be the first point of contact for technical support, providing exceptional service to our clients. Your expertise in troubleshooting hardware and software issues will help ensure seamless operations within our organization.

Join our dynamic team at Artech Information Systems LLC as a Desktop Support Specialist. In this role, you will be responsible for providing technical assistance and support to our clients in a fast-paced environment. Your primary duties will involve troubleshooting hardware and software issues, assisting with installations, and ensuring optimal system performance.

Join our dynamic team at Alpha Technologies Inc., where you will play a crucial role in providing top-notch desktop support to our users in Chicago. As a Desktop Support Technician, you will be responsible for troubleshooting and resolving hardware and software issues, ensuring a seamless computing experience for our clients.Skills & Experience Required:· Bachelor's Degree in a related field is preferred.· 2 to 4 years of hands-on experience in configuring, installing, troubleshooting, and repairing desktop computers, laptops, and printers.· Proven ability to deliver technical support to users via phone and in person, when necessary.· Strong technical knowledge of Windows XP, Windows 7, Microsoft Office 2003/2007, Market Data Applications (e.g., Bloomberg), and telephony systems. Expert-level proficiency in at least one of these areas is essential.· Willingness to expand knowledge across various IT functional areas, demonstrating proficiency in two or more specialties.· Effective skills in managing and executing tasks within IT functional areas.· Moderate proficiency in troubleshooting desktop computer issues, both hardware and software.· Experience with ticketing systems for managing work queues.· Availability for overtime, weekend, and on-call hours as required.· Excellent customer service skills, with a strong telephone presence.· Ability to manage multiple tasks efficiently and prioritize effectively.Key Responsibilities:· Provide initial troubleshooting for application and hardware issues. Resolve moderately complex desktop hardware and software problems independently, while escalating more complex issues to senior support staff.· Utilize policies to address various situations with minimal interpretation.Supervision:· Work on assigned projects under the guidance of a lead or manager.· Foster a team-oriented attitude with excellent communication skills, capable of working with minimal supervision and effectively handling customer interactions.

We are seeking a dedicated Desktop Support Technician to join our dynamic IT team. This role involves providing technical assistance and support related to computer systems, hardware, and software for our clients. You will be responsible for diagnosing and resolving issues, ensuring smooth operations, and delivering exceptional customer service.

Join our dynamic team at 360IT Professionals as a Senior Desktop and Server Support Specialist. In this pivotal role, you will be responsible for providing advanced technical support and troubleshooting for both desktop and server environments. Your expertise will ensure optimal performance and reliability across our IT infrastructure.Key responsibilities include diagnosing and resolving hardware and software issues, maintaining system performance, and providing exemplary customer service to internal clients. You will also have the opportunity to mentor junior staff and contribute to various IT projects.

Join our dynamic team at maxana as an Azure Virtual Desktop (AVD) Support Analyst. In this pivotal role, you will provide essential support for our Microsoft-based enterprise environment, primarily focusing on Azure Virtual Desktop. This position encompasses a variety of responsibilities typically associated with L1–L3 service desk environments. Your expertise will be crucial in assisting end users who rely on AVD, adhering to established processes and runbooks. A solid background in supporting AVD environments is a prerequisite, and familiarity with Nerdio is advantageous.Key Responsibilities Deliver L1, L2, and L3 support for users accessing systems via Azure Virtual Desktop (AVD). Diagnose and resolve login issues, session disconnects, performance problems, and application access challenges. Provide support for local laptops primarily utilized for AVD connectivity. Manage AVD environments including: Session hosts and host pools. Updating golden images as per runbooks. Software distribution to AVD hosts. Facilitate user access and device management through:Active Directory (AD).Microsoft Entra ID (Azure AD).Intune. Provide operational support for tools such as:PrinterLogic.Mimecast.Zscaler. Conduct daily checks, adhere to change processes, and escalate issues as required.Growth OpportunitiesThis position may be tailored to different experience levels. Some team members may focus on ticket resolution, while others might engage in advanced troubleshooting, escalation support, or coordination tasks. The specific role level will be discussed during the interview process.

Join Stripe as a Product Support Specialist, where you will play a critical role in ensuring the success of our customers. You will be the first point of contact for our users, assisting them with inquiries and providing exceptional support regarding our products and services. Your expertise will help enhance the customer experience while identifying areas for improvement.

Join our dynamic team as a Deskside Support Specialist in Chicago! In this role, you will be the first point of contact for our clients, providing exceptional technical support and ensuring their IT needs are met. Your expertise will help maintain the efficiency of our operations, and you will play a crucial role in enhancing the user experience.

At Intercom, we are revolutionizing customer service through cutting-edge AI technology. Our mission is to empower businesses with the tools they need to deliver exceptional customer experiences.Our AI assistant, Fin, is at the forefront of customer service innovation, allowing companies to provide seamless, around-the-clock support. By integrating with our Helpdesk, Fin transforms into the comprehensive Intercom Customer Service Suite, designed to address complex inquiries that require human intervention.Since our inception in 2011, we've gained the trust of nearly 30,000 businesses worldwide, setting a new benchmark for customer service excellence. Our commitment to our core values drives us to push boundaries, act with urgency, and deliver unmatched value to our clients.What’s the Opportunity?As the landscape of customer support evolves with AI, we seek a Technical Support Specialist who thrives in a dynamic environment, is innately curious, and possesses fluency in AI tools. You will set a high standard for yourself and your colleagues.In this role, you will manage intricate technical queries related to our advanced features, serve as an escalation point for challenging investigations, provide exemplary customer support, actively engage with customers to maximize their experience on our platform, and contribute to product enhancements, process improvements, and team development. Embracing AI tools alongside your expertise will enable you to resolve complex cases swiftly, fostering a culture of continuous improvement. If you are excited by the prospect of constant learning in a fast-paced environment, this role is perfect for you!If this opportunity resonates with you, we invite you to apply and become our next Technical Support Specialist.

We are looking for a skilled Desktop and Workstation Design Engineer to join our dynamic team in Chicago, IL. This full-time position requires expertise in desktop architecture discussions, system design reviews, and technology roadmap planning aimed at enhancing current and future desktop integration initiatives.At CGS Federal, we unite motivated, talented, and innovative individuals to tackle some of the government's most pressing challenges using advanced technology solutions. We seek candidates who are enthusiastic about driving government innovation, value teamwork, and can effectively anticipate user needs. Our supportive work environment fosters professional development through various learning opportunities.

Join OppFi, a pioneering tech-enabled digital finance platform, in our mission to provide accessible financial products and services to everyday Americans. Our commitment to transparency and excellence helps those overlooked by traditional options to enhance their financial well-being.At OppFi, we cultivate an innovative, inclusive, and caring workplace that celebrates diverse talents, skills, and perspectives. Our employees tackle challenges with a vision for what’s possible, fostering a collaborative environment where continuous improvement is our daily goal. We seek individuals eager to transform the financial landscape by enhancing credit accessibility, promoting financial health, and delivering outstanding customer experiences.Fun fact: OppFi is a top-rated financial platform, boasting a 4.5/5.0-star rating on Trustpilot. Recognized as a 2025 Crain’s Fast 50™ company and featured on Built In's 2025 Best Places to Work in Chicago, we are proud of our achievements!***Please note that this role is not fully remote. This is a hybrid position in Chicago and will require occasional in-office presence***About the role:The Desktop Systems Engineer I will play a crucial role in delivering technical support and expertise in deploying, managing, and maintaining workstation operating systems and software. This position demands strong problem-solving capabilities and the ability to thrive both independently and within a team in a dynamic environment. You will also contribute to system upgrades, troubleshoot issues, and ensure the seamless integration of new technologies at OppFi.Key Responsibilities:Design, build, and oversee workstation configuration management platforms.Package, test, and deploy applications and configurations across the organization.Implement Windows and Mac OS deployments along with third-party patches across the computing landscape.Remediate vulnerabilities on workstations.Develop policies, procedures, and best practices for our Service Desk.Collaborate on cross-team projects with Security and Platform Engineering.Manage office systems and operational workflows.Assist in designing and maintaining our hybrid work environment.Maintain imaging solutions for Windows and Mac OS deployments.

As an Informatics Technical Support Specialist, you will play a critical role in providing technical support for informatics systems and applications. You will assist end-users with troubleshooting and resolving issues, ensuring optimal system performance and user satisfaction. This role demands strong analytical skills, attention to detail, and the ability to communicate effectively with both technical and non-technical stakeholders.

Join our dynamic team as an On-Call Field Support Specialist at SPS North America, where you will play a crucial role in delivering exceptional support to our clients. This position involves responding promptly to service calls, troubleshooting issues, and ensuring the highest level of customer satisfaction. Ideal candidates will possess strong problem-solving skills and a passion for technology.

Join SPS North America as an On-Call Field Support Specialist, where your expertise will be vital in providing outstanding assistance and solutions to our clients in various field operations. You will play a crucial role in ensuring our services meet the highest standards of quality and efficiency.

Join Speechify as a Senior Software Engineer specializing in Windows and Desktop applications. In this pivotal role, you will leverage your expertise to design, develop, and optimize cutting-edge applications that enhance user experiences. You will collaborate with cross-functional teams to deliver innovative software solutions that cater to our diverse user base.

Role Overview DoorDash is hiring a Senior Support Specialist focused on Live Operations. This role centers on improving the customer experience and keeping operations running smoothly. Work from New York, San Francisco, Chicago, or anywhere in the United States (remote options available). What You Will Do Troubleshoot operational and technical issues as they arise Deliver technical support to internal and external stakeholders Work closely with teams across the company to identify and implement service improvements

Join our dynamic team as an Office Services Support Specialist! In this full-time role, you will provide essential support to our Legal & Document Processing departments, ensuring smooth daily operations. Your contributions will directly enhance our service delivery and client satisfaction.

Role Overview Strata Careers is hiring a Technical Product Specialist in Decision Support based in Chicago, IL. This role focuses on improving decision-making tools and supporting their use across client organizations. What You Will Do Work closely with teams from different departments to design and refine technical solutions for clients. Gather and document product requirements to ensure solutions align with client needs. Provide ongoing support for decision support products, addressing technical questions and troubleshooting issues. Help guide successful product implementations from start to finish.