About the job
About DashMart and DoorDash
DashMart, part of DoorDash, operates local fulfillment centers focused on delivering groceries, household essentials, and prepared foods directly to customers in Chicago and beyond. With several locations running 24/7, the team emphasizes speed, reliability, and quality, working together to meet customer needs at any hour.
Role Overview: District Manager – Chicago
This District Manager role oversees multiple DashMart facilities in the Chicago area. The position calls for an experienced operations leader who can drive performance, support teams, and ensure each site delivers on DoorDash’s service standards.
What You Will Do
- Team Leadership: Build, coach, and retain a strong team, including Site Managers, Assistant Site Managers, Shift Leads, and Operations Associates. Set the tone for a positive and productive workplace culture.
- Operational Oversight: Manage daily operations across a portfolio of high-volume DashMart locations. Monitor performance metrics, identify growth opportunities, and implement strategies to achieve business goals. Ensure all processes are efficient and safe.
- Process Improvement: Work with cross-functional partners to roll out initiatives that improve operational efficiency and enhance the employee experience. Support market expansion by preparing sites to meet rising demand and maintain best practices.
- Change Management: Lead the adoption of new practices and foster a positive culture at each site. Gather feedback from team members to help shape broader organizational decisions.
- Customer Satisfaction: Partner with central teams to ensure every site consistently meets or exceeds customer expectations.
