Revenue Operations Manager - Customer Success

Later stands at the forefront of influencer marketing, providing brands with the confidence needed to craft memorable campaigns. By integrating genuine creator relationships, reliable intelligence, and professional support, Later eliminates uncertainty and fear from one of marketing's most visible investments.Powered by a sophisticated AI-driven platform, an…

Viant Technology is hiring a Revenue Operations Manager to help strengthen and expand go-to-market strategies. This position works closely with Sales Leadership and cross-functional partners to improve pipeline management, forecasting, compensation, and analytics. The role is based in either Chicago, IL or New York, NY. As a key advisor to go-to-market leaders, the Revenue Operations Manager brings structure and analytical insight to business decisions. The focus is on increasing efficiency, supporting growth, and ensuring transparency throughout revenue operations. Core responsibilities include designing compensation plans, refining reporting systems, and managing the technology stack that supports the revenue organization. Revenue Operations Leadership Collaborate with the Director of Revenue Operations to manage and improve core RevOps processes, such as pipeline management, forecasting, territory planning, and deal execution. Work with Sales Leadership to maintain pipeline health, improve forecast accuracy, and support operational routines. Act as an operational advisor to GTM leaders, highlighting risks and opportunities as they emerge. Design, implement, and oversee variable compensation plans that align sales performance with company objectives. Manage MBOs, SPIFFs, and STIPs, assess their effectiveness, and recommend enhancements. Data, Systems, and Tools Maintain data accuracy and governance in Salesforce and across the GTM tech stack, including Highspot and Gong. Develop and support reporting infrastructure for compensation, forecasting, and performance management. Work with Systems and IT teams to streamline workflows, automate processes, and scale tools as the business grows. Use advanced skills in Microsoft Excel and Google Sheets to analyze, validate, and visualize large data sets for actionable insights. Evaluate and implement tools, including AI-powered solutions, to enhance revenue workflows and productivity. Analytics and Insights Create and manage dashboards and reports on pipeline, performance, compensation, and revenue trends. Translate complex data into clear, executive-ready insights and recommendations.

Join our dynamic team at Canals as a Customer Success Manager. In this key role, you will be the advocate for our customers, ensuring they achieve their desired outcomes while using our products. Your expertise will help us build long-lasting relationships and drive retention and satisfaction.As a Customer Success Manager, you will work closely with clients to understand their needs, provide solutions, and ensure they are maximizing the value of our offerings. You will utilize your communication and problem-solving skills to help customers navigate challenges, contributing to their overall success.

The Customer Success Manager at AvePoint works from Chicago, IL, focusing on helping customers get the most out of AvePoint’s technology. This position blends sales knowledge with technical understanding to support clients throughout their journey. The role involves close collaboration with account managers, technical support engineers, and customers to ensure everyone stays aligned and informed. Key responsibilities Create and carry out strategies that help customers adopt AvePoint solutions effectively Act as a main point of contact, connecting internal teams with external customers Facilitate communication between sales, technical support, and client stakeholders What matters for this role Understanding of both the sales process and technical requirements in customer relationships Clear communication skills to connect teams and clients Dedication to supporting customer satisfaction and success Work environment AvePoint values growth, adaptability, and collaboration. Team members receive support for career development and are encouraged to contribute in meaningful ways.

Role Overview frontcareers is hiring a Senior Customer Success Manager in Chicago, IL. This role focuses on helping clients reach their goals with our services. The position centers on guiding onboarding, building strong client relationships, and encouraging engagement to support satisfaction and retention. What You Will Do Lead new client onboarding and ensure a smooth transition to our services Develop and refine customer success strategies tailored to client needs Conduct regular check-ins to monitor progress and address concerns Work closely with internal teams to suggest and implement improvements to our offerings Champion customer advocacy throughout the organization What We Look For Proactive approach to problem-solving and client support Experience building and maintaining customer relationships Strong communication and collaboration skills Commitment to customer satisfaction and long-term success

Join Vibes, a leading innovator in the messaging landscape, as a Revenue Operations Specialist. In this pivotal role, you will leverage data to empower teams and drive strategic decision-making. Your insight will contribute to evolving how brands engage with consumers, moving beyond conventional communications to a dynamic, RCS-enabled experience. Help us shape the future of mobile engagement by enhancing revenue operations and supporting our mission to revolutionize brand interactions.

Join our dynamic team at frontcareers as a Customer Success Manager. In this pivotal role, you will be responsible for ensuring our customers derive maximum value from our products and services. You will build strong relationships, understand customer needs, and proactively address any issues to foster customer loyalty and satisfaction.As a Customer Success Manager, your key responsibilities will include onboarding new clients, conducting regular check-ins, and delivering tailored solutions that meet their business objectives. Your expertise will be crucial in driving customer engagement and retention.

About AvePoint:At AvePoint, we are committed to providing innovative solutions that extend beyond traditional data security and governance. As a global leader in data resilience, our AvePoint Confidence Platform is trusted by over 25,000 clients worldwide to secure and optimize their critical data across platforms like Microsoft, Google, and Salesforce. With a robust global channel partner network of around 5,000 service providers and integrators, our solutions are accessible in over 100 cloud marketplaces. For more information, visit www.avepoint.com.We believe in investing in our people. Our culture is built on agility, passion, and teamwork, empowering you to shape your career and make a meaningful impact.

About Beagle (a Corgi Company)At Beagle, we are revolutionizing the insurance sector by innovating renters insurance specifically designed for property managers and multifamily portfolios. As an integral part of Corgi, a Y Combinator-backed startup, we are launching our offices in Dallas and Chicago to expand our renters-insurance services across the nation. We are seeking a Client Success Operations Manager who excels at aligning operational precision with outstanding client relationship management. This hybrid role fuses data integrity, onboarding, and customer experience to ensure that each property manager thrives while utilizing Beagle's platform effectively.Your ResponsibilitiesAs a Client Success Operations Manager at Beagle, you will be a trusted partner for our clients, guiding them from the onboarding process through to sustained success. Your efforts will ensure that every property manager derives optimal value from Beagle's offerings. You will play a vital role in client retention, education, and support, driving satisfaction and seamless adoption across all accounts.Client Management & SuccessAct as the primary point of contact for designated clients from onboarding through to renewal.Lead the launch of new clients, ensuring accurate program setup and smooth integration.Monitor account health and proactively provide guidance to enhance performance.Conduct regular business reviews with clients to evaluate satisfaction and discover growth opportunities.Effectively resolve client issues by collaborating with Sales, Product, and Operations teams.Operational Accuracy & ReportingConfigure and validate reports across property management systems (e.g., rent rolls, billing, compliance).Ensure the accuracy of key metrics (ARR, OR, unit counts, compliance %) within the Insurance Operating System (IOS).Maintain consistent mappings of GL codes, charge types, and billing structures.Regularly cross-check and audit data to prevent errors, discrepancies, or compliance issues.Provide dashboards and insights to leadership for tracking portfolio performance.Process Improvement & TrainingCreate playbooks and Standard Operating Procedures (SOPs) for onboarding, validation, and issue resolution.Train internal teams (AEs, AMs, and CS) on essential system workflows.Collaborate with cross-functional teams to enhance processes and improve client experiences.

LogicGate® stands at the forefront of AI-driven Governance, Risk, and Compliance (GRC) solutions for enterprises. Our platform empowers governance, risk, and compliance teams to minimize unexpected challenges, enhance resilience, improve program performance, and effectively measure impact and business value. With AI integrated throughout, LogicGate offers a centralized view of risk and compliance, delivering real-time insights and actionable data to support strategic business decisions while adapting to changing needs. Recognized as a leader in the GRC market, LogicGate is continually evolving to provide a top-tier platform.At LogicGate, our team is the cornerstone of our success. We are dedicated to creating an outstanding experience for both our employees and customers, fostering an environment that encourages ownership, impact, and excellence.The Role(Hybrid Role based in Chicago)We are seeking a Manager of Customer Success to lead our Customer Success Management (CSM) team. In this pivotal role, you will coach and scale a team of Customer Success Managers, overseeing the health, retention, and growth of our Mid-Market and International segments. Your expertise will bridge high-level strategy with tactical execution, ensuring your team effectively guides our customers through the complexities of GRC and translates these challenges into solutions within Risk Cloud.This cross-functional role will collaborate closely with Sales, Implementation, Marketing, and Product teams to guarantee our customers achieve significant outcomes and success with Risk Cloud.This is a hybrid role based at our Corporate Headquarters in Chicago, IL.

Role Overview The Customer Success Manager at Syndigo focuses on building and maintaining strong client relationships. Based in Chicago, this role works closely with clients to understand their needs and make sure they get the most value from Syndigo’s solutions. What You Will Do Develop and nurture trusted partnerships with clients Listen to client goals and challenges to tailor support Monitor account health and usage to spot opportunities for improvement Proactively suggest ways clients can grow and benefit further from Syndigo’s offerings

At Gong, we leverage cutting-edge AI technology to revolutionize the success of revenue teams globally. Our Gong Revenue AI Operating System integrates data, insights, and workflows into a cohesive and trusted platform that not only observes but actively guides and supports the most successful revenue teams worldwide. Utilizing the Gong Revenue Graph and AI-driven intelligence, we empower over 5,000 companies to gain deep insights into their teams and customers, automate essential sales processes, and achieve superior results with enhanced efficiency. Discover more at www.gong.io.Joining Gong means becoming part of a vibrant company driven by innovation, ambitious visions, and a dedicated workforce. We are on a mission to redefine revenue intelligence, seeking individuals who are eager to contribute to our future endeavors. Collaborating with a team that dreams big, moves rapidly, and values craftsmanship and camaraderie, you will thrive in an environment where transparency and trust are foundational principles. With us, you have the opportunity to make a substantial impact and grow, stretch your capabilities, and do work that truly matters.We are in search of a strategic, data-driven, and highly collaborative Senior Manager of Field Operations to serve as a key business partner to our Revenue Architect (RA) organization. In this pivotal role, you will operate at the nexus of strategy, operations, analytics, and change management. You won't just report on developments; you will actively shape them. Collaborating with RA leadership, you will define strategic directions while rolling up your sleeves to establish the infrastructure, processes, and rhythms necessary for effective execution. As the 'Voice of the Field', you will engage cross-functionally with Finance, Recruiting, Operations, Strategy, Enablement, and Product to secure the resources and alignment essential for the Revenue Architect team to deliver exceptional value to our customers.

HoneycombAt Honeycomb, we are not just developing technology; we are transforming the insurance sector.In 2025, Honeycomb was honored by Dun & Bradstreet as one of the Top 10 Best Start Up Companies to Work For in Israel and recognized by LinkedIn as one of the Top 10 Startups in Chicago.What earned us these accolades?Honeycomb is a rapidly expanding global startup, well-supported by leading investors and driven by a remarkable team of innovators, builders, and problem-solvers. With dual headquarters in Chicago and Tel Aviv (R&D center) and five offices across the U.S., we are revolutionizing the commercial real estate insurance industry, which is ripe for change. Furthermore, we cultivate a strong sense of connection among our employees to our mission and each other.With over $55 billion in insured assets, Honeycomb operates in more than 20 major states, serving 60% of the U.S. population and expanding our reach.If you're seeking a workplace where innovation thrives, culture is meaningful, and intelligent colleagues inspire you to enhance your skills daily—Honeycomb may be the perfect fit for you.Revenue Operations Systems SpecialistRole OverviewHoneycomb is in search of a Revenue Operations Systems Specialist who will take ownership of our HubSpot CRM ecosystem and the associated revenue technology stack that empowers our Customer Success, Sales, Partner Distribution, and Underwriting teams. This role will primarily focus on HubSpot while collaborating with integrated platforms and tools (e.g., Google Workspace, DocuSign, Talkdesk, IVANS, Fathom, Email Delivery Platforms, and other operational systems) to enhance data compliance, cross-functional processes, automation, and overall workflows.This position is hands-on, centered on HubSpot, with a focus on system configuration, workflow optimization, data integrity, report generation, and cross-system integrations. You will act as the liaison between business users and Revenue Operations, maintaining the core of our go-to-market infrastructure and ensuring the accuracy, reliability, and adaptability of our CRM and interconnected systems as the business evolves.This role is well-suited for individuals who enjoy solving operational challenges, excel in technical CRM administration, and thrive in collaborative environments to transform business requirements into efficient solutions.

Join Stripe as a Customer Success Manager for Enterprise clients, where you will be at the forefront of ensuring our largest customers achieve their goals using our services. You will act as a trusted advisor, providing expert guidance and support while driving customer satisfaction and retention.Your responsibilities will include building strong relationships with key stakeholders, understanding their needs, and advocating for their success within Stripe. You will collaborate cross-functionally to deliver solutions tailored to their unique business challenges.

Revolutionizing Security for Developers.Security tools are lagging behind the rapid evolution of software development, often creating interruptions, delaying releases, and transforming security into a bottleneck. At Aikido, we are committed to changing this narrative by creating developer-centric security products that minimize real risks while streamlining the software shipping process. Our focus is on what truly matters, with automation handling the rest.We are challenging outdated security tools that have hindered teams for too long, and we are succeeding. If you are eager to contribute to our growth and help develop user-friendly products for developers, you belong here.Founded in 2022 by experienced entrepreneurs, Aikido has secured $85M in funding, providing us with an extensive runway for growth as we work towards self-securing software. Join our exceptional team, take ownership of your work, push the boundaries, and create impactful solutions.As a Technical Customer Success Manager, you will engage with our customers to derive real value from our platform. This role is not just about support; it’s about being proactive, diving into technical workflows, assisting teams in problem-solving, and ensuring Aikido is integral to their security management.You will operate at the nexus of product, engineering, and customer relations, guiding teams from initial onboarding to full operational status while providing valuable insights for product enhancement based on real-world application.

As a Customer Success Manager II at Intercom, you will play a pivotal role in fostering long-term relationships with our clients. Your primary responsibility will be to ensure customer satisfaction and retention by providing tailored support, guidance, and best practices to help them maximize the value of our products. You will collaborate closely with cross-functional teams to ensure a seamless customer experience and drive product adoption.

As a Strategic Customer Success Manager at Intercom, you will play a pivotal role in ensuring our clients achieve their desired outcomes through our innovative solutions. This involves building strong relationships with customers, understanding their needs, and providing tailored strategies that enhance their experience and satisfaction. Your expertise will contribute to customer retention and the overall success of our client partnerships.

Annually, businesses invest over a trillion dollars in freight transportation across the U.S., yet the process of connecting trucks with jobs remains slow, manual, and disjointed. FleetWorks is here to revolutionize that.We are developing cutting-edge voice agents that transform the disordered freight booking landscape into a streamlined, intelligent marketplace. Our agents eliminate the constant phone calls, texts, and emails, efficiently matching truckers eager to earn with loads that require transport.As a vital member of our customer success team, you will take full ownership of your responsibilities, nurturing our most essential relationships and shaping the customer success strategy from the ground up.

About Loop Loop is a pioneering AI company focused on logistics and the physical economy. Through our specialized verticalized AI, we convert operational and financial signals from logistics data into structured insights, facilitating automation, enhancing financial transparency, and optimizing supply chains at scale. Our innovative solutions empower enterprise shippers to modernize their back-office operations and unlock hidden value in intricate logistics networks. We are backed by esteemed investors including J.P. Morgan, Index Ventures, Founders Fund, 8VC, Flexport, as well as 50 prominent angel investors. Our dynamic team boasts expertise from renowned companies such as Uber, Google, Flexport, Meta, Samsara, Intuit, Rakuten, and industry stalwarts like C.H. Robinson. About the Role As a Customer Operations Associate, you will oversee the complete operational process for our customers. This role is crucial in driving automation, optimizing invoice management, and enabling actionable insights that are vital for our clients’ success. You will actively identify opportunities to enhance our products and elevate the customer experience, collaborating closely with Customer Success Managers, Product, and Engineering teams. This position is based in our Chicago office and requires on-site presence.

Role Overview Front Careers is hiring a Strategic Customer Success Manager in Chicago, IL. This role centers on building strong client relationships and supporting customer satisfaction across key accounts. What You Will Do Onboard new clients and guide them through the setup process Support customers to ensure they achieve value from Front Careers products Spot opportunities for account growth and expansion Contribute strategic insights to improve customer engagement and experience