Senior Analyst, Applied AI - G&A Intelligence at OpenGov

OpenGov delivers AI and ERP solutions designed for local and state governments across the United States. Serving over 2,000 public sector organizations, OpenGov’s Public Service Platform helps agencies manage assets, procurement, contracts, accounting, budgeting, billing, permitting, licensing, and open data. These tools support efficient operations and info…

OpenGov stands at the forefront of AI and ERP solutions tailored for local and state governments across the U.S. Over 2,000 municipalities, state agencies, school districts, and special districts leverage the OpenGov Public Service Platform to enhance operational efficiency, adapt to evolving needs, and foster public trust. Our award-winning offerings encompass enterprise asset management, procurement and contract management, accounting, budgeting, billing, revenue management, permitting, licensing, and transparency. These innovative solutions integrate seamlessly within the OpenGov ERP, empowering public sector organizations to prioritize effectively and achieve maximum ROI with every decision and dollar spent. Discover more about OpenGov’s mission to cultivate more effective and accountable government at OpenGov.com.Job Summary:As an Implementation Analyst, you will play a pivotal role in delivering exceptional value to OpenGov customers, ensuring a swift and seamless implementation process through your expertise and product knowledge. You will oversee the entire customer implementation journey, laying a robust foundation for their OpenGov platform and maximizing their investment in our solutions.Key Responsibilities:Lead and manage new customer implementations from inception to completion, providing comprehensive guidance, technical support, and training throughout the process.Serve as the primary technical liaison for new customers integrating OpenGov or expanding their existing functionalities.Engage directly with government leaders, guiding them through implementation and empowering them to become effective administrators of the OpenGov software platform.Identify customer pain points and collaborate with cross-functional teams to streamline, enhance, and automate processes to improve customer workflows.Develop a deep understanding of governmental processes across various states.Collaborate closely with the engagement and adoption team to ensure a consistent and successful customer experience, including training for new customers.Continuously refine and implement best practices for each data environment to optimize customer outcomes.

Join OpenGov, the premier provider of AI and ERP solutions tailored for local and state governments across the United States. Our innovative Public Service Platform empowers over 2,000 cities, counties, state agencies, school districts, and special districts to operate more efficiently, adapt quickly to changes, and strengthen public trust. Our leading products encompass enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions are seamlessly integrated into the OpenGov ERP, enabling public sector organizations to concentrate on their priorities and maximize return on investment with every decision. Discover our mission to foster more effective and accountable government, and our vision of high-performance governance for every community at OpenGov.com.Job OverviewAs an Implementation Analyst, you will play a pivotal role in delivering exceptional value to OpenGov customers by ensuring a seamless and efficient implementation process. Drawing on your product expertise, you will provide strategic recommendations and support, ensuring that customers maximize their investment in OpenGov.

OpenGov provides AI and ERP solutions designed for local and state governments across the United States. Over 2,000 public sector organizations, including municipalities, counties, state agencies, schools, and special districts, use the OpenGov Public Service Platform to improve efficiency, adapt to changing needs, and build public trust. The platform covers enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, as well as transparency and open data. All of these tools work together within the OpenGov ERP, helping agencies prioritize and make the most of their budgets. Learn more about OpenGov’s mission at OpenGov.com. Role Overview The Implementation Consultant helps OpenGov clients get the most from their solutions by managing the full deployment process. This role calls for strong product knowledge, subject matter expertise, and the ability to recommend effective solutions. The consultant sets up new customers for success, ensures they see value from their investment, and supports improvements to OpenGov’s delivery operations. This includes advising during sales and project scoping, sharing feedback with R&D, and mentoring teammates. What You Will Do Lead implementation projects for new clients, guiding them through every step: data gathering, technical configuration, administrator training, and all other deployment needs. Act as the main technical contact for new customers or those expanding their use of OpenGov, keeping communication clear and deployment on track. Work directly with government officials and staff, helping them become skilled administrators and champions of the OpenGov platform. Assess customer requirements and challenges, collaborating with other teams to streamline and automate workflows for better results.

OpenGov is recognized as the premier provider of AI and ERP solutions tailored for local and state governments across the United States. Over 2,000 municipalities, counties, state agencies, school districts, and specialized districts depend on the OpenGov Public Service Platform to enhance operational efficiency, adapt to evolving needs, and bolster public trust. Our flagship products encompass enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, alongside transparency and open data initiatives. These solutions are integrated within the OpenGov ERP, empowering public sector organizations to prioritize effectively and achieve maximum return on investment with every dollar and decision. Discover more about our mission to foster a more effective and accountable government and our vision of high-performance governance for every community at OpenGov.com.Job Summary:As an Enterprise Account Executive, you will spearhead sales efforts within your designated territory, focusing on a specific OpenGov product suite. This role encompasses territory planning, prospect identification, lead generation, sales cycle management, and overseeing sales calls, proposals, and contract negotiations through to deal closure. You will collaborate closely with the Enterprise Pod Leader and various stakeholders across the organization to achieve sales objectives while providing exemplary integrity, quality, and customer service to our clients.Responsibilities:Cultivate and manage customer relationships for an assigned OpenGov product suite, driving strategic initiatives within your territory and leveraging the pre-sales team to expand both new and existing customer accounts.Collaborate with the Enterprise Pod Leader to facilitate the closure of complex, multi-suite enterprise opportunities with strategic accounts.Establish and maintain relationships with senior leaders of customer and prospective government entities.Generate new leads through networking and prospecting activities, including cold calling, and leveraging the company's marketing and public relations initiatives.Deliver impactful sales presentations to customers and prospects at various organizational levels within leading government agencies in your territory, including high-level, vision-setting product demonstrations.Rapidly acquire in-depth knowledge of company products and client verticals, including local and state governments, special districts, non-profits, higher education, and other related sectors.

OpenGov stands at the forefront of AI and ERP solutions tailored for local and state governments across the U.S. With a robust client base of over 2,000 municipalities, counties, state agencies, educational institutions, and special districts, our OpenGov Public Service Platform empowers organizations to enhance efficiency, embrace change, and foster public trust. Our market-leading offerings encompass enterprise asset management, procurement and contract management, financial accounting and budgeting, billing and revenue management, licensing and permitting, as well as transparency and open data solutions. These integrated products form the OpenGov ERP, enabling public sector entities to concentrate on their core missions and achieve maximum return on investment for every dollar spent. Discover more about OpenGov’s commitment to facilitating more effective and accountable governance at OpenGov.com.Job Summary:As an Enterprise Account Executive, you will spearhead sales initiatives within your designated territory, focusing on our comprehensive OpenGov Product Suite. Your responsibilities will encompass territory planning, prospect identification, lead generation, management of the sales cycle, and overseeing sales presentations, proposals, and contract negotiations until closure. Collaborating closely with the Enterprise Pod Leader and various stakeholders, you will strive to meet sales objectives while upholding the highest standards of integrity, quality, and customer service.Responsibilities:Cultivate and manage relationships with clients for a specified OpenGov Product Suite, driving strategic initiatives within your territory while collaborating with the pre-sales team to expand new and existing accounts.Work in conjunction with the Enterprise Pod Leader to successfully close complex, multi-suite enterprise engagements with strategic accounts.Establish and nurture relationships with senior leaders in customer and prospective government organizations.Generate new leads via networking and prospecting techniques, including cold calling and leveraging the company's marketing and public relations initiatives.Deliver compelling sales presentations to clients and prospects across various levels of government, including high-level product demonstrations that articulate our vision.Rapidly develop an in-depth understanding of our product offerings and the specific needs of client sectors, including local and state governments, special districts, non-profits, and educational institutions.

At OpenGov, we are at the forefront of AI and ERP innovations tailored for local and state governments across the U.S. With more than 2,000 municipalities, counties, state agencies, educational districts, and special districts relying on the OpenGov Public Service Platform, we empower them to operate with efficiency, adapt to evolving needs, and bolster public trust. Our suite of leading products encompasses enterprise asset management, procurement, contract management, accounting, budgeting, billing, revenue management, permitting, licensing, and open data transparency. All these solutions integrate seamlessly within the OpenGov ERP, enabling public sector organizations to focus on their priorities while maximizing ROI on every dollar spent. Learn more about our mission to enhance government effectiveness and accountability at OpenGov.com.Job Summary:As a Sales Development Representative (SDR) at OpenGov, you will play an essential role in driving our business expansion. Your primary responsibility will be to engage with government leaders nationwide, showcasing modern solutions that can revolutionize their community service delivery. This position requires the development and implementation of robust prospecting strategies, generation of qualified leads, and organization of product demonstrations for our Account Executives. We seek candidates with a natural aptitude for sales, a results-driven mindset, and a commitment to nurturing new business opportunities.This entry-level role is ideal for individuals eager to learn and excel in a dynamic sales environment, offering comprehensive training, mentorship, and clear opportunities for career advancement.

Role overview The Applied AI Lead at coinflow plays a central role in shaping and launching AI-driven features for the platform. Based in Chicago, this position blends technical leadership with strategic planning. The Applied AI Lead works closely with both data scientists and engineers, guiding their efforts while remaining involved in day-to-day technical work. What you will do Direct the development and rollout of machine learning models for the platform Align AI projects with coinflow’s business priorities and measure their impact Lead and support a multidisciplinary team, providing clear direction and mentorship

Discover OktaOkta is recognized as the world's leading identity company, empowering everyone to securely utilize any technology, anywhere, on any device or application. Our versatile solutions, including the Okta Platform and Auth0 Platform, offer secure access, authentication, and automation, ensuring that identity is central to both business security and growth.At Okta, we embrace a diverse range of perspectives and experiences. We seek lifelong learners who can enhance our team with their unique insights. Join us in our mission to create a world where identity is truly yours.Okta's Business Technology organization is dedicated to developing secure and intelligent internal platforms that empower our global workforce. Our AI & Automation team is at the forefront of innovation, delivering next-generation tools and experiences by integrating GenAI and intelligent automation into workflows spanning IT, HR, Finance, Sales, Marketing, and Customer Support.We prioritize practical applications, focusing on virtual agents, AI copilots, internal RAG services, and AI-enhanced self-service portals with an emphasis on scalability, governance, and user experience.The OpportunityAs a Senior Software Engineer, Applied AI, you will be instrumental in developing user-centric and backend systems that harness GenAI to enhance internal experiences and operational efficiency. This position necessitates robust full-stack engineering expertise, particularly in AI integration and the creation of intuitive, high-performance user interfaces that render AI both accessible and beneficial for our internal stakeholders.You will collaborate closely with fellow software engineers, product managers, and designers to craft secure and intelligent tools for Okta employees.

Company SummaryZoro.com is a prominent eCommerce platform that provides nearly 12 million tools, parts, and supplies tailored for our business clientele. Since our inception in 2011, we have revolutionized the B2B landscape by delivering a B2C-like shopping experience, and we remain at the cutting edge of digital transformation at the nexus of technology and distribution. With rapid growth, we have surpassed $1 billion in annual revenue, and our journey has only just begun!Job Summary:The Business Intelligence Analyst is pivotal in bolstering Zoro's mission by facilitating data-driven decisions across the organization. This role necessitates a harmonious blend of technical skill and business insight to yield actionable intelligence. The Analyst will collaborate closely with senior BI colleagues and various stakeholders in Category Management, Technology, Revenue, Digital Experience, Customer Fulfillment, and Finance. Key responsibilities encompass maintaining data models, designing dashboards, and ensuring data integrity and accessibility throughout the organization, thus empowering stakeholders to make informed choices while harnessing AI tools for deeper predictive insights, aligning with Zoro’s AI-first strategy.

Join OpenGov, the premier provider of AI and ERP solutions tailored for local and state governments across the U.S. With over 2,000 municipalities, state agencies, and educational institutions relying on our innovative Public Service Platform, we empower organizations to enhance operational efficiency, adapt to evolving challenges, and foster public trust. Our award-winning product suite encompasses enterprise asset management, procurement, accounting, budgeting, revenue management, and transparency solutions, all integrated into the OpenGov ERP system. Discover how we are revolutionizing government effectiveness at OpenGov.com.Job Summary:As an Enterprise Account Executive, you will spearhead all sales initiatives within your designated territory for a specific OpenGov Product Suite. This includes strategic territory planning, lead generation, sales cycle management, and overseeing proposals and contract negotiations until successful deal closure. Collaborate effectively with the Enterprise Pod Leader and internal stakeholders to achieve sales objectives while delivering exceptional customer service and maintaining the highest standards of integrity.Responsibilities:Cultivate customer relationships for a designated OpenGov Product Suite, directing overall strategy for your territory and collaborating with the pre-sales team to expand both new and existing accounts.Work closely with the Enterprise Pod Leader to secure complex, multi-suite enterprise deals with strategic accounts.Establish and nurture relationships with senior leaders in customer and prospective government organizations.Generate new leads through networking, prospecting, and leveraging company marketing and PR efforts.Deliver engaging sales presentations to stakeholders at various levels within leading governmental organizations, including high-level product demonstrations.Rapidly assimilate comprehensive knowledge of OpenGov products and relevant client sectors, including local and state governments, non-profits, higher education, and school districts.

OpenGov provides AI-driven ERP solutions to local and state governments across the United States. More than 2,000 municipalities, counties, and public sector agencies use the OpenGov Public Service Platform to improve efficiency, adapt to change, and build public trust. The platform includes tools for asset management, procurement, contract management, accounting, budgeting, billing, revenue management, permitting, licensing, transparency, and open data. These products work together within the OpenGov ERP to help public organizations achieve their goals and maximize the impact of every decision. Learn more about OpenGov’s mission at OpenGov.com. Role overview The Lead Implementation Consultant takes a central role in delivering value to customers by guiding the implementation of OpenGov’s solutions. This position requires deep product knowledge, experience with public sector operations, and the ability to develop practical solutions for complex challenges. The role involves managing implementation projects, mentoring teammates, and contributing to delivery operations, sales scoping, and product development. Building strong cross-functional relationships is key to achieving both customer and organizational goals. What you will do Manage end-to-end implementation projects for new and existing clients, including gathering requirements, configuring the platform, and providing training. Serve as the main technical advisor for clients, ensuring communication stays clear and objectives are met. Guide government officials through the implementation process and support them as they adopt OpenGov solutions. Assess customer needs and challenges, working with teams across OpenGov to design solutions that improve client workflows. Develop specialized knowledge of government processes in different states to address a variety of client requirements with creative approaches.

Join AbbVie as an Applied AI Engineer and be a key player in shaping the future of healthcare through innovative artificial intelligence solutions. In this hybrid role, you will collaborate with cross-functional teams to design, develop, and implement AI-driven applications that enhance patient outcomes. Your expertise will contribute to advancing our research and development capabilities.

Join Contact Government Services as an Intelligence Analyst, where your analytical skills will help support the U.S. Government's mission in threat watchlisting and screening.In this full-time role, you will engage in a fast-paced intelligence analysis program, delivering embedded analysis and reach-back support to federal agencies and their partners.Your responsibilities will include conducting multi-source intelligence analysis, integrating national-level products and databases to identify operational patterns, and collaborating with government leadership and intelligence consumers for the development of intelligence products.Key duties involve processing and verifying national security threat actor nominations, maintaining data integrity and quality control, managing encounters, sharing information, and undertaking multi-discipline intelligence analysis.At CGS, we foster a collaborative environment where motivated and skilled individuals can solve the government’s complex challenges using innovative technology. We value professional growth and provide numerous learning opportunities to enhance your career.

OpenGov stands at the forefront of AI and ERP solutions tailored for local and state governments across the United States. Trusted by over 2,000 cities, counties, state agencies, school districts, and special districts, the OpenGov Public Service Platform empowers organizations to operate efficiently, adapt to evolving challenges, and enhance public trust. Our suite of category-leading products includes enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These offerings are seamlessly integrated into the OpenGov ERP, enabling public sector organizations to concentrate on their priorities and achieve maximum ROI with every dollar spent and each decision made. Discover our mission to foster more effective and accountable government and our vision for high-performance governance in every community at OpenGov.com.Job Summary:As a Subject Matter Expert in Community Operations, you will serve as a key advisor to both prospective and existing clients, along with internal OpenGov teams. Utilizing your technical and domain expertise, you will guide clients through product evaluations and showcase the business value of our solutions. This role demands strong analytical and problem-solving skills to customize solutions and address customer challenges effectively. You will work independently on diverse and complex tasks while collaborating with cross-functional teams.Responsibilities:Collaborate with Sales, Professional Services, Research and Development, and Customer Success teams as an integral part of the OpenGov ecosystem.Conduct comprehensive discovery sessions to evaluate customer needs and pain points.Prepare and deliver product demonstrations that emphasize efficiency enhancements and strategic advantages.Showcase product demonstrations in the context of the current versus future customer processes.Cultivate Technical Champions among prospective clients.Lead technical evaluations of OpenGov solutions.Identify and develop proof of concepts.Requirements and Preferred Experience:Bachelor's degree or equivalent experience.A minimum of 5 years of experience in areas such as Public Works, Community Development, Planning, Permitting, Utility Billing, or GIS.Strong analytical skills and the ability to communicate complex ideas effectively.

What We DoAt C.A. Fortune, we strive to uphold our status as the premier agency for consumer brands across the nation. We take pride in delivering extensive solutions to our clients, ranging from sales management and marketing to insights and e-commerce. Our boutique service model ensures a wide array of services designed to meet our clients' unique needs.Who We ArePeople. Passion. Purpose. Our team is the foundation of our success. Our distinct boutique service model empowers our employees to pursue their passions with a sense of purpose, all while providing exceptional services to our clients. We are dedicated to embodying our core values, being fearless and innovative problem solvers who lead with solutions, uplift others, and consistently act with integrity. As a family-oriented organization, we value a healthy work-life balance, a supportive environment, and the strength of diversity and inclusion.Role OverviewThe Senior Analyst, BI Tools will spearhead the development, standardization, and scaling of dashboarding and reporting solutions throughout the organization. This pivotal role sits at the crossroads of data engineering, analytics, and business storytelling—managing the infrastructure and outputs that drive insights across sales, category, and paid media teams.This highly technical, high-impact position is responsible for creating enterprise-grade Power BI solutions, developing scalable data models, and facilitating self-service analytics for stakeholders. The ideal candidate will serve as both a builder and a strategic partner, aiding in defining how data is structured, accessed, and visualized throughout the organization.

Zoro Tools, Inc. seeks a Competitive Intelligence Analyst in Chicago, Illinois. This position centers on collecting and interpreting data about competitors, market trends, and changes within the industry. Role overview The analyst will monitor the competitive landscape, identify key developments, and assess how these factors may influence Zoro Tools' business strategy. Findings will inform leadership and contribute to decisions that shape the company's market approach. Key responsibilities Gather information on competitor activities and industry trends Analyze data to uncover patterns and potential impacts Present insights that support strategic planning Location This role is based in Chicago, Illinois.

Location: Remote (US only) + 60–80% travel to jobsites nationwideAbout Human AgencyHuman Agency is rapidly expanding, fueled by a robust pipeline of opportunities requiring exceptional talent across various fields. Our mission is to attract individuals ranging from creative producers to technical experts and entrepreneurial leaders who will drive our next growth phase.We pride ourselves on being a company of doers. Our leaders are hands-on, teams operate collaboratively, and every member contributes to our deliverables. Here, titles do not shield anyone from constructive feedback or basic responsibilities. We welcome critiques, adapt swiftly, and continuously elevate our standards. The best ideas triumph regardless of their source, as our clients rely on us for top-notch outcomes every single time.The missions, products, and bottom lines of our clients are invaluable. We immerse ourselves in their environments, acting as stewards of their objectives and partners in tackling significant challenges. Every product, strategy, or asset we create is designed to be both aesthetically pleasing and functionally effective, ensuring real-world impact.Our most prized asset is our people, and our growth hinges on hiring individuals who propel us forward. Whether in strategy, engineering, design, data, or operations, we seek teammates who elevate our performance. Our hiring philosophy is to always hire up, never down.We collaborate with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and centered on human needs. We believe AI should enhance human potential rather than replace it, and we approach every engagement with this conviction. From advisory services and tooling to implementation and education, we meet our clients where they are and assist them in integrating AI in ways that resonate with their mission and values. Our objective is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful and responsible innovation.Ultimately, we lead with purpose, passion, and a sense of adventure. We strive to do meaningful work with people we genuinely care about, making the journey an adventure worth embarking on. At Human Agency, our identity and our work are intricately linked.The OpportunityWe partner with large design-build firms generating approximately $10 billion in revenue, employing thousands of project engineers and managers overseeing complex construction sites nationwide. Human Agency is developing custom AI tools and strategies aimed at significantly enhancing the effectiveness of these teams. We need a field-based leader who understands the intricacies of construction and can bridge the gap between emerging technology and actual jobsite needs.In this role, you will frequently travel to active construction sites, shadow project teams, and gain a comprehensive understanding of how work is executed, where challenges arise, and how technology can address these issues effectively.

OpenGov creates AI and ERP solutions tailored for local and state governments across the United States. Over 2,000 public sector organizations, including cities, counties, state agencies, school districts, and special districts, use the OpenGov Public Service Platform to improve operations, address challenges, and strengthen public trust. The platform covers areas such as enterprise asset management, procurement, contract management, accounting, budgeting, billing, revenue management, permitting, licensing, transparency, and open data. All products connect within the OpenGov ERP, supporting agencies as they prioritize and maximize the value of their decisions. More details about the company’s mission and vision for accountable, high-performance government can be found at OpenGov.com. Role overview The Manager of Professional Services (Solution Consultant) oversees the scoping process for Solution Consultants and reports directly to the Professional Services Director. This position plays a key role in ensuring that professional services engagements are scoped accurately and on time, which supports successful project implementations and strong customer satisfaction. Key responsibilities Lead and develop the scoping process for Solution Consultants involved in professional services engagements. Ensure all scoping activities are detailed, timely, and set the foundation for effective project delivery. Translate organizational objectives into scalable scoping processes and operating models. Drive team development and continuous process improvement to align with company goals. Take ownership of the quality, effectiveness, and scalability of the scoping function, with attention to its impact on project delivery and customer outcomes. Use strong critical thinking and project management skills, particularly when dealing with ambiguity or changing requirements. Location This position is based in Chicago, Illinois (US).

OpenGov stands at the forefront of AI and ERP solutions tailored specifically for local and state governments across the U.S. With over 2,000 municipal entities—including cities, counties, state agencies, and educational districts—entrusting their operations to the OpenGov Public Service Platform, we empower these organizations to enhance efficiency, embrace change, and bolster public confidence. Our suite of industry-leading products encompasses enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, as well as transparency and open data. These innovative solutions are unified within the OpenGov ERP, enabling public sector organizations to prioritize effectively and maximize ROI with every decision made. Discover our mission to facilitate more effective and accountable governance and our vision for high-performance government in every community at OpenGov.com.Job Summary:As a pivotal member of our team, the Manager will operate under the guidance of a Professional Services Director or Senior Manager, leading a dynamic group of Implementation Analysts and/or Implementation Consultants. Your primary responsibility will be to ensure the timely and budget-conscious deployment of OpenGov solutions, achieving high levels of customer satisfaction. This role demands not only leadership and oversight but also a robust technical skill set, particularly in data preparation, workflow documentation, and product configuration. You will play a critical role in mentoring your team on technical problem-solving, maintaining quality implementation standards, and collaborating cross-functionally to enhance delivery efficiency.Responsibilities:Lead, coach, and mentor a team of Implementation Analysts and/or Implementation Consultants, cultivating a strong team culture, accountability, and ongoing professional development.Oversee the execution of high-quality customer implementations, guiding data requirements gathering, technical platform configuration, and administrator training.Assist team members in resolving technical issues pertaining to data formatting, system logic, and configuration workflows.Uphold consistency and quality in delivery by reinforcing implementation methodologies, process documentation, and technical standards.Provide hands-on support for complex projects, offering insights on data transformation strategies and workflow optimization.Gain an understanding of customer challenges and collaborate with cross-functional teams to simplify, enhance, and automate existing processes that will improve customer experiences.