Solution Architect at ServiceNow | Chicago

Join our dynamic team at ServiceNow as a Solution Architect, where you will play a pivotal role in designing innovative solutions that empower organizations to enhance their digital transformation journey. As a key contributor, you will collaborate with cross-functional teams to deliver exceptional service management solutions tailored to client needs.

ServiceNow is seeking a Solution Architect in Chicago to help organizations improve how they deliver services and manage daily operations. This position centers on designing solutions that make full use of the ServiceNow platform. Role overview As a Solution Architect, you will work closely with stakeholders to understand their needs and translate business requirements into effective technical designs. The role involves analyzing current processes and identifying ways to address complex challenges through technology. Key responsibilities Collaborate with stakeholders to gather and clarify business requirements Design solutions that use the ServiceNow platform to meet organizational goals Analyze current operations and recommend improvements Who succeeds in this role This position suits those who enjoy working with technology and solving intricate problems. Strong communication skills and the ability to work with diverse teams are important for success.

Who is Trace3?Trace3 is a premier Transformative IT Authority, delivering innovative technology solutions and consulting services tailored for our clients. With a team of elite engineers and a culture of dynamism, we empower IT executives and their organizations to gain a competitive edge through our Integrate, Automate, Innovate process.At Trace3, we foster a culture that resembles the energy of a startup while benefiting from the robustness of a scalable business. Our employees enjoy the chance to advance their careers in a vibrant and enjoyable environment!Headquartered in Irvine, California, we have a strong workforce of over 1,200 professionals across the United States. Our significant office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, and San Francisco.Are you ready to explore the endless possibilities that technology offers? Join Us Today!Street-Smart - Thriving in Dynamic TimesWe adapt quickly and effectively in a fast-paced environment, continuously driving innovation and fostering positive change while keeping our focus on the overarching goals. We exercise sound judgment in making timely and cost-effective high-quality decisions, tapping into our creativity to find constructive solutions to challenges.Juice - The “Stuff” it takes to be a Needle MoverWe are results-oriented and committed to driving outcomes. We lead without titles, empowering others with a proactive mindset. We envision our goals and mentally map out every checkpoint on the journey to success.Teamwork - Humble, Hungry, and SmartWe are humble team players who recognize how our roles impact the company's mission. We treat everyone with respect, acknowledge our mistakes, and provide credit where it is due, all while maintaining transparency. We celebrate the successes and support our colleagues through their challenges and failures, valuing the unique contributions of each individual.

Join our dynamic team at Sonsoft Inc. as an Enterprise ServiceNow Consultant. In this pivotal role, you will leverage your expertise in ServiceNow to deliver innovative solutions that enhance our clients' operational efficiencies. You will work collaboratively with stakeholders to identify needs, develop strategies, and implement best practices that drive success.

Join Sonsoft Inc. as a ServiceNow Developer and become a vital part of our innovative technology team. We are looking for a talented individual who is passionate about developing and customizing solutions on the ServiceNow platform. In this role, you will collaborate with cross-functional teams to enhance our service management capabilities, ensuring that our solutions meet the evolving needs of our clients.

Intercom is a leading AI Customer Service company dedicated to empowering businesses in delivering exceptional customer experiences. Our innovative AI agent, Fin, is the most advanced customer service AI on the market, enabling businesses to provide continuous, flawless customer support that transforms their customer interactions for the better.Fin can seamlessly integrate with our Helpdesk, forming the Intercom Customer Service Suite, a comprehensive solution that offers AI-enhanced support for intricate queries that necessitate human intervention.Since our inception in 2011, we have earned the trust of nearly 30,000 businesses worldwide. At Intercom, we are committed to redefining customer service standards, driven by our core values of innovation, speed, and exceptional value delivery.What’s the opportunity?As a Solutions Architect, you will serve as a trusted technical advisor to our clients, guiding them through the integration, deployment, and optimization of Intercom and Fin, our AI Agent. Collaborating closely with Customer Success Managers, Sales Engineers, and R&D teams, you will provide strategic direction, technical insight, and hands-on assistance with API integrations, security evaluations, and AI-driven automation strategies.This role is perfect for a technically adept, customer-centric individual who is passionate about AI-driven customer service. You will empower businesses to unlock the full potential of Intercom and Fin, facilitating seamless implementation and ensuring long-term success.What Will I Be Doing?Assist clients in optimizing Intercom and Fin, ensuring successful deployments and effective utilization.Provide strategic advice on integrations, helping customers connect Fin with their existing technology stack via APIs, webhooks, and automation workflows.

Join ServiceNow as an Advisory Solution Consultant, where you will leverage your expertise to provide strategic solutions that drive success for our clients. You will work closely with cross-functional teams to deliver high-quality consulting services that address complex challenges and enhance operational efficiency.

Join 360itprofessionals1 as an Enterprise Architect, where you will play a crucial role in architecting and optimizing our enterprise systems. We are seeking a visionary professional who can drive strategic initiatives and align technology solutions with business goals.

Location: Chicago, IL | Minneapolis, MN While candidates in the listed locations are encouraged for this role, we welcome remote candidates from various cities in the Central US. Mission We seek skilled pre-sales professionals with a proven record of enabling large enterprises to become data-driven. Collaborating closely with the Enterprise Account Executive (AE), you will define and implement the technical strategy for our most significant accounts, fostering broader adoption of our products and advancing the use of Machine Learning (ML) and Artificial Intelligence (AI). Your solid foundation in value selling, technical account management, and technical leadership will be crucial in ensuring success in these partnerships. While you will have a team of hands-on resources creating proofs of concept and showcasing Databricks' solutions, it is essential that you possess a technical understanding and grasp the application of ML and AI across various use cases pertinent to our target accounts in the High Tech and Manufacturing sectors. Outcomes Act as the primary technical liaison for Databricks across multiple clients. Guide customers on a transformative journey, assisting them in evaluating and integrating Databricks into their strategic framework. Execute the technical strategy within the account, aligning closely with the overall strategy. Cultivate a network of technical advocates within the account. Align technical strategies with Databricks solutions. Offer structured mentorship to fellow team members. Earn respect from peers through your expertise, insights, and contributions.

About the Role ServiceNow is hiring a Senior Solution Consultant - CRM in Chicago. This position focuses on helping clients improve how they manage customer relationships and streamline their operations. The role calls for deep experience in CRM and a consultative approach to solving business challenges. What You Will Do Collaborate with clients to understand their business requirements and pain points Design and recommend CRM solutions tailored to each client’s needs Support clients as they adopt new processes and tools to improve efficiency

Overview As a Solutions Architect on our presales team, you will collaborate closely with our sales and marketing teams on pivotal projects. Your primary focus will be to enhance AvePoint’s go-to-market solutions that align with our strategic initiatives. You will be responsible for designing, presenting, and demonstrating innovative solutions that effectively address our customers’ business challenges and objectives. Additionally, you will provide essential technical guidance and support throughout the sales cycle, ensuring a seamless and successful customer journey. Responsibilities Engage with customers, prospects, and channel partners to identify their business needs and pain points, proposing tailored solutions that leverage AvePoint’s offerings. Lead new and renewal opportunities as the Strategic Lead, collaborating with relevant departments to meet objectives and customer goals. Create and deliver compelling presentations, demos, and proposals that showcase the value and advantages of our solutions. Collaborate with sales teams, delivery resources, and stakeholders to ensure alignment and coordination of sales activities and deliverables.

As a Resident Solutions Architect at Databricks, you will play a pivotal role in shaping the future of cloud-based data solutions. You will collaborate with clients to understand their business challenges and design tailored solutions that leverage the power of the Databricks platform. Your expertise will guide teams in implementing best practices for data architecture and analytics, ensuring clients achieve optimal results.

ServiceNow is seeking a Senior Business Process Consultant with a focus on ServiceNow CRM solutions. This position is based in Chicago and centers on improving business processes for clients using the ServiceNow platform. Role overview This role involves analyzing current workflows, identifying areas for improvement, and implementing ServiceNow CRM solutions that help clients operate more efficiently. The Senior Business Process Consultant works closely with both internal teams and clients to ensure that solutions align with business goals and deliver measurable results. Key responsibilities Assess existing business processes and recommend enhancements using ServiceNow CRM tools Collaborate with clients and stakeholders to gather requirements and define project objectives Support implementation efforts and help ensure smooth adoption of new processes Contribute expertise to drive operational efficiency and support innovation initiatives Requirements Experience with ServiceNow CRM solutions Strong background in business process consulting Ability to work effectively with clients and cross-functional teams

Join CGS Federal as a ServiceNow Developer!Employment Type: Full-Time, Mid-levelDepartment: Information TechnologyCGS Federal is on the lookout for a talented ServiceNow Developer to enhance our efforts in providing innovative technical support solutions for a major Federal agency. This is a unique opportunity to work in a dynamic environment where creativity and collaboration are highly valued.At CGS, we are dedicated to assembling a team of motivated and skilled individuals who are eager to tackle the government’s most pressing challenges with cutting-edge technology. We foster a supportive atmosphere that promotes professional growth and offers numerous learning opportunities.Key Responsibilities:- Leverage technologies such as Angular.JS, JavaScript, SQL, and more for ServiceNow development.- Assist in the discovery phase, gather requirements, and build out core functionalities within ServiceNow.- Implement various HR Service Requests as part of the HRSD functionality in ServiceNow.- Develop applications that streamline employee service requests to HR and improve the HR fulfillment process.- Refactor existing ServiceNow customizations during major updates.- Collaborate with fellow developers and business analysts within an Agile development framework.- Understand backend configurations of ServiceNow, design tests, and build test data.- Support configuration, change, and release management processes.- Ensure accuracy and timely completion of work products.

About the OpportunityJoin Contentful’s Professional Services team as a Senior Personalization Solution Architect. In this pivotal role, you will leverage your extensive expertise in personalization and experimentation to craft, implement, and optimize personalization strategies that deliver measurable results. This position is tailored for a seasoned practitioner who has successfully built and scaled personalization initiatives in real-world environments and possesses the technical skills necessary for modern, composable architectures.This role is not for a generalist; it demands a professional with a robust understanding of audience strategy, decision-making processes, experimentation methodologies, and performance measurement. You will design and execute high-caliber technical implementations utilizing Contentful Personalization.Your collaboration with customer engineering, product, and marketing teams will be crucial in developing and deploying advanced personalization and experimentation solutions. You will act as a vital link between our clients and Contentful’s Product and Engineering teams, helping to mitigate implementation risks, expedite time-to-value, and enhance feedback mechanisms for product development, specifically in complex personalization scenarios.What to Expect?Leadership in Personalization & ExperimentationOversee the comprehensive design of personalization and experimentation programs, including:audience and segmentation strategies based on behavioral, contextual, and first-party dataexperience decisioning models that prioritize relevance, performance, and governanceexperimentation frameworks (A/B testing, multivariate testing, holdouts) with defined hypotheses and success metricsFormulate scalable personalization strategies that include:guardrails to prevent over-personalization, bias, and negative user experiencesstrategies for global, multi-brand, or multi-regional deploymentsbalancing targeting precision, latency, and operational complexityEstablish measurement strategies that link:user behavior to decision-making logic, exposure, and business outcomesServe as a domain authority on personalization and experimentation during customer interactions, confidently guiding technical and non-technical stakeholders through best practices, limitations, and trade-offs.Technical Solution Architecture & Hands-On DeliveryDesign and implement end-to-end personalization solutions that adhere to best practices and industry standards.

Join our team at Sonsoft Inc. as an Azure Solutions Architect, where you will lead the design and implementation of innovative cloud solutions. This position allows you to leverage your expertise in Azure services to drive digital transformation for our clients.As an Azure Architect, you will be responsible for assessing client requirements, designing scalable solutions, and ensuring best practices in cloud architecture. You will collaborate with cross-functional teams to deliver high-quality solutions that meet business objectives.

Join Us as a Salesforce Architect at CapTech ConsultingAt CapTech, we pride ourselves on partnering with clients to create innovative, scalable Salesforce solutions throughout the Software Development Lifecycle (SDLC) using Agile methodologies. As a Salesforce Architect, you will take the lead on cross-functional projects, ensuring that technical solutions align with our clients' business goals.As a trusted technical advisor, you will manage architectural scope, effectively communicating with both technical and non-technical stakeholders to set clear expectations and facilitate decision-making.Your Role in Technical SolutionsLead the architectural design and execution of Salesforce implementations, covering custom development, integrations, and data migrations.Design enterprise-grade solutions across various Salesforce clouds including Sales Cloud, Service Cloud, Experience Cloud, and industry-specific managed packages.Oversee the integration of Salesforce with external systems such as ERP platforms, financial tools, marketing solutions, identity providers, and document management systems.Define and implement environment strategies, release management, and DevOps processes that adhere to enterprise delivery standards.Fostering Thought Leadership and Professional GrowthDevelop a personalized professional development plan aimed at mastering Salesforce architecture and exploring emerging platform capabilities.Contribute to the establishment of architectural standards, best practices, and reusable solutions, showcasing your technical thought leadership.Mentor fellow architects and developers through architecture reviews, community practices, and ongoing knowledge sharing.Engage in technical pre-sales activities, including solution design, estimations, and delivery planning for prospective clients.Gain exposure to diverse clients, business models, and industry sectors.

Join our dynamic team at eproinc as a Salesforce Solution Architect. In this role, you will leverage your expertise in Salesforce to design innovative solutions that enhance our clients' business processes. You will collaborate closely with cross-functional teams to ensure seamless integration and optimal performance of Salesforce applications.

Senior Solution ArchitectLocation: Chicago, ILContract Duration: 12 MonthsInterview Process: Skype + Face-to-FaceKey Requirements:Bachelor’s Degree or equivalent professional experienceOver 15 years of relevant expertise in technical leadership and technology consulting on large-scale enterprise projectsExperience leading multiple projects at an architect level with a formal architect titleProficiency in Agile methodologies, preferably ScrumDemonstrated experience in designing and building extensive, distributed systems as Enterprise-wide, global-facing PaaS or SaaS offeringsProven track record in large-scale migrations to AzureFamiliarity with Service-Oriented Architecture (SOA) and/or microservices architecturesStrong ability to document intricate solution architecture designs using appropriate modeling and diagramming techniques

Syskoplan Reply, a leading entity within the Reply Network, is dedicated to implementing transformative projects for clients through advanced SAP solutions. As an SAP Gold partner, we possess exceptional expertise in executing global projects across diverse industries, showcasing capabilities in business process consulting, customer experience, intelligent automation, ERP, and more.We are on the lookout for a talented SAP Solutions Architect who possesses profound SAP knowledge and exceptional enterprise architecture skills. In this pivotal role, you will define, design, and steer scalable S/4HANA solutions that are in harmony with business objectives and adhere to global standards. As both a strategic advisor and a hands-on leader, you will ensure consistency, performance, and innovation throughout extensive SAP transformations, while providing thought leadership on SAP S/4HANA trends and best practices. Your strong business acumen, cross-functional expertise, and experience in leveraging and advocating for the SAP Business Technology Platform (BTP), Fiori, integrated cloud components, AI/ML, and advanced analytics will be essential in delivering top-tier enterprise solutions.