AI Architect - The LAB

Datacom’s AI LAB in Christchurch drives the development of advanced AI products, augmentation tools, and agentic accelerators for both internal teams and external clients. The group delivers new AI solutions daily, supporting a range of business units across the region. Role overview The AI Architect sits at the center of Datacom’s AI transformation for the …

Our MissionAt Datacom, we bridge the gap between technology and people, striving to tackle challenges, unlock opportunities, and explore new horizons for our communities.Role OverviewIn light of rapid technological advancement, Datacom is seeking a Technical Business Analyst with a comprehensive focus on AI. Your objective will be to connect innovative AI technologies with tangible business results. You will be integral in crafting AI-driven solutions, ensuring that intelligent systems are meticulously designed, documented, and implemented to deliver significant business benefits.Key ResponsibilitiesRequirements Gathering & AI Solution DevelopmentAnalyze client business processes, identifying challenges and opportunities where AI and automation can add valueGather and document requirements for AI/ML solutions, detailing model inputs/outputs, training data needs, and business rulesIdentify and document AI use cases, including LLM integrations, predictive analytics, intelligent automation, and conversational AI workflowsChart data flows among AI models, consumers, and providers across interconnected systemsDocumentation & Deliverable CreationDevelop and oversee JIRA tickets that include:Acceptance criteriaImplementation specificationsAI model behavior expectations and edge case scenariosConsumer/provider mappingsDocument all solution deliverables in Confluence, covering:UML sequence diagrams for AI-integrated workflowsIntegration design patterns (AI APIs, model endpoints, orchestration layers)Prompt engineering guidelines and LLM behavior specificationsMapping tables, endpoints, and environment configurationsPostman collections for AI API testingAcceptance criteria for AI model outputs and responsesAI-Oriented Facilitation & Team CollaborationConduct workshops and discovery sessions aimed at identifying AI opportunities and scoping solutionsFacilitate 3 Amigos sessions (Dev, Tester, and BA) with a focus on AI model validation, bias considerations, and ethical AI outcomesWork alongside Data Scientists and ML Engineers to convert business requirements into model specificationsPromote responsible AI principles, ensuring ethical considerations, explainability, and compliance are integral to solution designData & Integration ArchitectureDefine data model requirements essential for AI/ML training processes and inference outputsDocument HTTP protocols and integration standards for AI systems...

Shape the future of innovation with purpose.At Phocas, we prioritize product success by the impact it has on our customers and the overall business, not merely by the number of features released.As a Product Manager, you will take charge of a portfolio of strategic product initiatives. Rather than following a fixed roadmap, you will focus on thoughtful investments, each addressing a genuine customer challenge, based on a solid hypothesis, with measurable outcomes.Your role will require you to cultivate a profound understanding of our customers, define impactful initiatives, and collaborate closely with engineering and design teams to ensure we are tackling the right challenges. This position is ideal for someone who values data-driven insights over subjective opinions and prioritizes results over mere deliverables.Your Responsibilities:Portfolio Ownership: Define, develop, and manage a set of product investments. Evaluate, adjust, or discard initiatives based on solid evidence.Customer Discovery: Engage with customers through regular interviews, observations, and data analysis. Make customer insights a weekly practice.Risk Management: Validate value, usability, feasibility, and viability through rapid, low-cost experiments. Eliminate weak ideas early in the process.Collaboration: Present the problem and desired outcomes to engineering and design teams, working together to identify optimal solutions while ensuring both value and feasibility.Outcome Ownership: Measure whether initiatives achieve goals related to adoption, retention, or revenue, and integrate learnings back into your portfolio.AI Integration: Utilize AI to enhance discovery, synthesis, and delivery processes, exploring new avenues for product value.Stakeholder Alignment: Clearly communicate your strategies, rationale, and learnings to stakeholders, ensuring transparency.What We Seek:Deep customer focusHypothesis-driven mindsetResults-oriented approachStrong commercial insightFamiliarity with AI technologiesExceptional communication and influence skillsAnalytical mindsetResilience and execution capabilityWhy Join Phocas?Be part of shaping a suite of rapidly growing products used by thousands of customers worldwide.Join a friendly, collaborative team that values trust, autonomy, and ongoing improvement.Enjoy spacious, centrally located offices with flexible working arrangements.If you are passionate about data, customer insights, and creating software that people love, we want to hear from you!About Us:Phocas is a global company with over 300 team members and a vibrant Product & Technology team based in Christchurch. Our software is utilized by over 30,000 users to explore, visualize, and act on their data.

Attractive salary and comprehensive benefits packageHybrid work model with CBD office accessDiverse and stimulating projects, with a focus on AI innovationsBecome a vital part of our dynamic Ōtautahi team and engage in exciting, challenging work.About Us - Team Dynamics:Join our exceptional hybrid team located in the Ōtautahi Christchurch office, where we combine the talents of software developers and business analysts to tackle challenging projects, experiment with the latest AI technologies, and maintain some of the most engaging Teams chat channels in the region.While we do have standard policies—like timesheet deadlines—you will find that we prioritize a fun work environment where laughter and camaraderie thrive. Do you enjoy a good game of lawn bowls? If yes, you'll fit right in!We are on the lookout for a talented Senior Full Stack .NET Developer to step into a Tech Lead position, bringing not only technical prowess but also a positive team spirit. We seek developers with a curious mindset, eager to dive into future-focused tools and reshape software development practices. In this hybrid role, you’ll enjoy the autonomy to deliver your best work with flexibility.About the Role - Responsibilities:As a Senior Full Stack .NET Developer and Tech Lead at Datacom, you will play a crucial role in driving the future of software development. You’ll design, build, and deploy scalable web applications using the Microsoft .NET stack, while also leading exciting AI-driven initiatives. This position is an incredible opportunity to apply your extensive .NET knowledge and explore innovative AI technologies.As a Tech Lead, you are expected to exhibit strong leadership and consulting skills. You'll closely collaborate with both clients and internal teams to provide technical direction and ensure the delivery of high-quality experiences.Your Responsibilities Include:Designing, developing, and launching applications tailored to customer needs, focusing on scalability and performance.Engaging with clients to understand their requirements and provide tailored solutions for real-world challenges.Offering technical advice and consultancy to clients.Collaborating with stakeholders, ensuring accountability for technical experiences and outcomes.Staying updated with the latest technology trends and incorporating innovative ideas into solution designs.Contributing to best practices, frameworks, and reusable components for Datacom's development processes.Working with cross-functional teams to deliver exceptional results.

Join Our JourneyAt Partly, we are on a mission to revolutionize the way the world connects with replacement parts, starting with automotive components. Our vision is to drive the world towards a sustainable future where anyone can fix anything with ease.Founded by former Rocket Lab engineers, our innovative team uses cutting-edge technology to tackle complex challenges in a $1.9 trillion industry. Over the past year, we've tripled our workforce and are poised to double in size again within the next year, uniting a global team across Europe and Australasia.We deliver robust digital infrastructure solutions to some of the largest corporations and most dynamic startups worldwide, enabling them to effectively catalogue and manage parts online.Supported by esteemed investors such as Blackbird Ventures, Square Peg, and Octopus Ventures, we are dedicated to building a world-class team where everyone can achieve their highest potential. Our core values are integral to our culture and experiences. About the RoleThe Interpreter is Partly's proprietary AI model, specifically designed for the complexities of automotive parts. Unlike general-purpose models, it is meticulously trained on verified parts data, curated by seasoned mechanics. This model is essential for managing fitment logic, catalog variations, and estimation formats that typical AI cannot reliably handle.This unique PM position allows you to influence the development of a specialized model for a tangible industry, directly impacting repair cycle times, supplier operations, and insurance costs. Every capability on the Partly platform relies on the output generated by the Interpreter.

This is a 12-month fixed-term position to cover maternity leave.Our PurposeDatacom partners with organizations and communities across Australia and New Zealand to create impactful solutions, leveraging the power of technology to drive innovation and growth.About the RoleAs a Principal Engineer – Automation, you will play a pivotal role in analyzing business requirements, designing solutions, and overseeing the development, deployment, and maintenance of large-scale transformative software projects. Your focus will be on enhancing automation processes and fostering design thinking within teams by collaborating closely with DevOps, Quality Assurance, and Product and Engineering teams to address current product needs effectively.Key ResponsibilitiesLead AI and automation initiatives within development teams, including planning, monitoring, and reporting on progress.Design, code, and deploy automation frameworks in alignment with program strategies, utilizing one major programming language or a variety of platforms.Mentor and guide fellow engineers to elevate their skills, particularly in AI workflows.Act as a technology authority during both short- and long-term planning, providing recommendations on technical policies relevant to the program.Ensure system development adheres to agreed budgets and timelines while meeting essential design and security standards.Monitor the performance and availability of systems, both hardware and software.Create and maintain necessary documentation.Qualifications and ExperienceIn-depth knowledge of various software, quality assurance, artificial intelligence, and automation tools and methodologies.10+ years of experience in software development, with a minimum of 4 years in a large IT organization.Proficient in modern software toolsets, including C#/.Net, C#/.Net Core, and NodeJS.Experience with architectural patterns such as Event Sourcing, Domain Driven Design, Service Oriented Architectures, and Hexagonal/Onion/Clean architecture.Familiarity with tools like EventStore, Temporal, and GraphQL is a plus.Understanding of systems integration through APIs; REST, web services, and Auth0.Experience in developing innovative workflows using AI technologies.Skilled in utilizing modern DevOps and testing tools.Excellent communication skills with the ability to convey technical concepts across various levels of an organization and engage proactively with stakeholders.