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Experience Level
Entry Level
About the job
The Warehouse Group is hiring an On-Site Technical Solutions Specialist in Christchurch. This full-time position suits those starting out in technical support and solutions.
Role overview
This role centers on assisting clients with technical issues and delivering reliable support on site. The goal is to ensure a smooth and positive experience for every user.
What you will do
Respond to client requests and troubleshoot technical problems
Provide clear, helpful guidance to resolve issues
Support users to maintain a seamless experience
Requirements
Interest in launching a career in technical support
Strong communication and problem-solving skills
Ability to deliver service on site in Christchurch
The Warehouse Group is hiring an On-Site Technical Solutions Specialist in Christchurch. This full-time position suits those starting out in technical support and solutions. Role overview This role centers on assisting clients with technical issues and delivering reliable support on site. The goal is to ensure a smooth and positive experience for every user.…
Full-time|Hybrid|Christchurch, Canterbury Region, New Zealand
Our MissionAt Datacom, we collaborate with organizations and communities across Australia and New Zealand to create a meaningful impact in people's lives, harnessing the power of technology to drive innovation and growth.About the RoleAs a key member of our Endpoint Engineering team, you will help design and maintain resilient desktop Standard Operating Environments (SOE) for our clients. This role involves close collaboration with customers to optimize their operations in line with cloud-first productivity and collaboration solutions, pivotal to their digital transformation journey. You'll offer expert 3rd-level support, refine processes, and spearhead continuous improvements in client environments. This is an intermediate role.While our offices are located in New Zealand, we value the importance of work/life balance and offer flexibility, allowing you and your team to decide what work arrangement suits you best.Please note: Candidates must be New Zealand citizens and willing to undergo security clearance requirements.Key ResponsibilitiesAs an Endpoint Engineering Specialist, you will focus on:Architecting and maintaining modern SOE frameworks for various clientsCollaborating with customers to implement cloud-first productivity and collaboration solutionsStandardizing support and maintenance processes across diverse environmentsProviding 3rd-level support and serving as an escalation point for intricate desktop issuesProactively managing and maintaining client SOEs and their underlying infrastructureDelivering project tasks with accuracy and efficiency, contributing to project status reportingMentoring team members to overcome technical challengesPromoting a health and safety culture in accordance with Datacom policiesWe are a dynamic organization, eager to adapt to changing customer needs and technological advancements, which may necessitate evolving your role to align with these requirements.
Join Our JourneyAt Partly, our mission is to revolutionize the way the world connects with replacement parts through our innovative global platform, starting with auto parts. We envision a sustainable future where waste is minimized, and all replacement parts are easily searchable and accessible to everyone.Founded by former Rocket Lab engineers, we leverage state-of-the-art technology to tackle exciting challenges that significantly impact a $1.9 trillion industry. Over the last year, we have expanded our team more than threefold and anticipate doubling our workforce in the next year. Our diverse team spans Europe and Australasia, fostering a collaborative global environment.We provide scalable digital infrastructure solutions for some of the largest corporations and the most innovative startups worldwide. Our solutions are integrated into hundreds of companies, serving as the backbone for cataloging and managing parts online.Our esteemed investors include Blackbird Ventures, Square Peg, Octopus Ventures, and notable figures like Peter Beck (Rocket Lab) and Akshay Kothari (Notion Co-Founder).We're committed to developing a world-class team and making Partly a place where individuals can achieve their best work. Our vibrant culture and core values are integral to every experience at Partly. About the RoleIn the role of Solutions Engineer, you will be instrumental in nurturing strong relationships between our team and clients, aligning industry needs with customer expectations and technical capabilities. Your experience with large data sets and your ability to grasp technical concepts, combined with a passion for the automotive industry, will be key in propelling our business forward.Reporting to the Dismantler Commerce team, you will have a diverse project scope that offers exceptional learning opportunities applicable to your career path. This role provides hands-on experience and leads research and development efforts to enhance the experience for one of our key customer segments.Curious to learn more about our challenges and the culture at Partly? Hear directly from our team here: https://shorturl.at/iAFUX
Join our innovative team as a Technical Support Engineer for Stairlifts. In this role, you will provide exceptional technical support to our customers, ensuring their stairlift systems operate smoothly and efficiently. Your expertise will be critical in troubleshooting issues, guiding customers through setup processes, and delivering solutions that enhance their experience with our products.You will work closely with our engineering team to understand product specifications and develop comprehensive support documentation. If you are passionate about technology and helping others, this position offers an exciting opportunity to make a significant impact.
Full-time|Hybrid|Christchurch, Canterbury Region, New Zealand
Our Purpose At Datacom, we collaborate with organizations and communities throughout Australia and New Zealand to create meaningful impacts in people's lives while harnessing technology to foster innovation and growth.About the Position In this role as a Technical Consultant (Data Migration), you will be an integral part of our data migration services team, delivering client-centric solutions that guarantee precise, comprehensive, and verifiable transfers of customer data to new or upgraded systems. Your responsibilities will include profiling, validating, transforming, and reconciling customer data, as well as defining and documenting migration protocols. You will work closely with clients to present your findings and assist in remediation efforts. Your expertise will significantly contribute to mitigating migration risks, enhancing data quality, and ensuring seamless transitions and handovers.Our offices are located in various locations across New Zealand. While we value in-person collaboration, we also recognize the importance of flexibility and work-life balance. Therefore, we empower you and your team to determine the best working arrangements!Key Responsibilities As a Technical Consultant (Data Migration), you will focus on:Analyzing and profiling source data to assess its structure, content, quality, and potential risk factors.Creating comprehensive data quality reports and identifying discrepancies or anomalies that may affect the migration process.Designing migration mappings and transformation rules from source to target systems.Collaborating with technical teams to apply transformation and validation protocols through ETL/conversion scripts.Establishing validation strategies, conducting reconciliation checks, and facilitating test migrations.Engaging with clients to articulate findings, guide remediation actions, and prioritize necessary fixes.Generating migration reports and dashboards to monitor data quality and project readiness.Assisting in cutover activities, executing final reconciliations, and transferring documentation to operational teams.Contributing to the ongoing enhancement of conversion methodologies, standards, and templates.We are an agile organization, eager to adapt to the evolving needs of our clients, technology, and internal stakeholders, which may lead to the evolution of your role.
Full-time|On-site|Christchurch, Canterbury Region, New Zealand
Our MissionAt Datacom, we bridge the gap between technology and people, striving to tackle challenges, unlock opportunities, and explore new horizons for our communities.Role OverviewIn light of rapid technological advancement, Datacom is seeking a Technical Business Analyst with a comprehensive focus on AI. Your objective will be to connect innovative AI technologies with tangible business results. You will be integral in crafting AI-driven solutions, ensuring that intelligent systems are meticulously designed, documented, and implemented to deliver significant business benefits.Key ResponsibilitiesRequirements Gathering & AI Solution DevelopmentAnalyze client business processes, identifying challenges and opportunities where AI and automation can add valueGather and document requirements for AI/ML solutions, detailing model inputs/outputs, training data needs, and business rulesIdentify and document AI use cases, including LLM integrations, predictive analytics, intelligent automation, and conversational AI workflowsChart data flows among AI models, consumers, and providers across interconnected systemsDocumentation & Deliverable CreationDevelop and oversee JIRA tickets that include:Acceptance criteriaImplementation specificationsAI model behavior expectations and edge case scenariosConsumer/provider mappingsDocument all solution deliverables in Confluence, covering:UML sequence diagrams for AI-integrated workflowsIntegration design patterns (AI APIs, model endpoints, orchestration layers)Prompt engineering guidelines and LLM behavior specificationsMapping tables, endpoints, and environment configurationsPostman collections for AI API testingAcceptance criteria for AI model outputs and responsesAI-Oriented Facilitation & Team CollaborationConduct workshops and discovery sessions aimed at identifying AI opportunities and scoping solutionsFacilitate 3 Amigos sessions (Dev, Tester, and BA) with a focus on AI model validation, bias considerations, and ethical AI outcomesWork alongside Data Scientists and ML Engineers to convert business requirements into model specificationsPromote responsible AI principles, ensuring ethical considerations, explainability, and compliance are integral to solution designData & Integration ArchitectureDefine data model requirements essential for AI/ML training processes and inference outputsDocument HTTP protocols and integration standards for AI systems...
Role Overview AECOM is hiring a Technical Design & Delivery Lead focused on Water Infrastructure in Christchurch. This role centers on guiding the design process and overseeing project delivery for water infrastructure initiatives. What You Will Do Lead the technical design of water infrastructure projects from concept through delivery. Work closely with multidisciplinary teams to coordinate project activities and resolve challenges. Apply expertise to improve sustainability and efficiency in water management solutions. Support project success by ensuring quality and timely completion of deliverables. Location This position is based in Christchurch.
Full-time|On-site|Christchurch, Canterbury Region, New Zealand
Our MissionAt Datacom, we strive to bridge the gap between people and technology, tackling challenges, generating opportunities, and unlocking new potentials for the communities we serve.About Our TeamThe Data and Analytics team is a vibrant collective of innovative and diverse professionals who share a passion for data. We develop cutting-edge platforms and solutions that are at the forefront of technological advancements. Our team is closely knit, enjoyable, and integrated within our expanding Professional Services division, contributing to the broader Datacom ecosystem.Role OverviewIn the role of Principal Consultant, you will spearhead the technical execution of extensive data platform and business intelligence solutions. You will be responsible for designing, implementing, and overseeing the delivery of comprehensive Data Platform and Insight solutions. This position involves collaborating closely with our clients' stakeholders and our internal teams, including Principal Consultants, Practice Leads, and Project Managers. As a client-facing role, exceptional communication, engagement, and presentation skills are essential to effectively interact with stakeholders at various levels.Key ResponsibilitiesCollaborate with clients to identify consulting opportunities and gather stakeholder requirements through workshop facilitation.Contribute to the technical architecture and the design and delivery of modern data and insight platforms, utilizing innovative ideas and your extensive experience in the latest trends in data-driven decision-making.Provide strategic guidance to clients on data management and integration strategies.Design data models (both relational and dimensional) across various domains and industries.Architect and implement AI solutions for tasks such as data migration, modeling, application modernization, and data warehouse migrations.Optimize existing and new data platforms and insight solutions for performance.Oversee the development lifecycle using various source code management tools, including our AI modernization techniques and products.Design and develop tailored self-service solutions using Power BI, with a deep understanding of deployment options.Deliver comprehensive technical documentation, end-user training, and knowledge transfer to customers and internal teams.
Full-time|On-site|Christchurch, Canterbury Region, New Zealand
Internal Candidates OnlyJoin our expanding Technical Operations Centre (TOC) at Datacom, where we pride ourselves on a strong commitment to internal development and career advancement!As a key component of the Modern Platforms team, the TOC seeks to enhance its service desk capabilities in New Zealand. Following the successful integration of four new Service Desk Academy hires, we are poised for further growth.If you are enthusiastic about technology and eager to progress into a Level 3 role, this opportunity is tailored for you.About This RoleThe Associate Systems Engineer at our Technical Operations Centre plays a crucial role in monitoring and responding to various systems (Windows, UNIX, Databases, and Cloud) and managing backups in real-time, 24/7. This position involves event monitoring, following standard protocols for troubleshooting, diagnosing issues, and escalating to third-level engineers as needed. Your main responsibilities will revolve around executing documented and repeatable tasks outlined in our core objectives.Please note: This position requires shift work, with a current schedule of 12-hour shifts on a 3 days on / 3 days off rotation.Key ResponsibilitiesIncident and Request ManagementPrioritize and manage incidents and requests efficiently, ensuring high-quality ticket information.Adhere to ITIL frameworks for service requests, incident management, and problem management.Regularly update and validate all Knowledge Base articles related to the Operations Team.Infrastructure MonitoringProactively monitor all infrastructure for availability, capacity, and performance to resolve incidents swiftly.Foster positive relationships with internal and external stakeholders, consistently exceeding customer expectations.Identify and implement improvements to standardize procedures, enhancing team efficiency.Monitoring and ReportingFollow Datacom and customer Change Management policies for technical changes.Utilize technologies such as SL1, SCOM, PRTG, Apollo, and Splunk to monitor system health and critical processes.Generate and communicate daily/nightly backup performance reports for all TOC serviced customers.Create environment and security reports as necessary.
Full-time|On-site|Christchurch, Canterbury Region, New Zealand
Datacom’s AI LAB in Christchurch drives the development of advanced AI products, augmentation tools, and agentic accelerators for both internal teams and external clients. The group delivers new AI solutions daily, supporting a range of business units across the region. Role overview The AI Architect sits at the center of Datacom’s AI transformation for the Australia and New Zealand market. This leadership role shapes the technical direction for AI-driven solutions, ensuring every architecture is scalable, secure, and ready for production. The position bridges business strategy with technical execution, translating complex requirements into practical frameworks using modern cloud platforms, large language models, and agentic AI methods. As part of the Digital Engineering team, the AI Architect guides engineering teams, evaluates and selects technologies, and sets architectural standards. The work spans multiple projects and business units, directly influencing Datacom’s future in AI. What you will do Own the technical architecture for AI-powered solutions across customer projects Evaluate, select, and standardize AI technologies, frameworks, and platforms for the organization Develop reference architectures, design patterns, and best practices for delivering AI solutions Lead architectural reviews and provide technical governance across delivery teams Collaborate with product owners, data scientists, and engineering leads to turn business needs into scalable technical designs Design data architectures for AI workloads, including ingestion, processing, storage, and retrieval Establish and advocate for engineering standards around AI quality, testing, security, and observability Guide build-versus-buy decisions and manage relationships with vendors and technology partners Mentor engineering teams in AI architecture and best practices Stay current with AI trends and developments, providing insights and recommendations to the organization Requirements Extensive background in software engineering and hands-on AI expertise Experience designing and implementing AI architectures using modern cloud platforms and large language models Ability to translate complex business requirements into technical solutions Leadership in setting architectural standards and guiding teams Strong communication and collaboration skills with both technical and business stakeholders This position offers the chance to shape AI solutions that can elevate an ANZ company’s presence globally. Strategic thinkers who enjoy practical execution will find this role rewarding.
Full-time|Hybrid|Christchurch, Canterbury Region, New Zealand
About Smartly, a Datacom companyAt Smartly, we strive to simplify payroll management for Kiwi businesses, serving over 20,000 clients with our intuitive software and dedicated support team. Our mission is to ensure that businesses can pay their employees accurately and on time, adhering to all legislative requirements. We believe that prioritizing people leads to mutual success for employees, customers, and the company itself.Your RoleWe are seeking a seasoned payroll professional eager to tackle challenges in a dynamic, high-volume setting. You will be committed to surpassing customer expectations and delivering a seamless end-to-end payroll experience. Key ResponsibilitiesYou will manage payrolls for a diverse portfolio of clients within Smartly’s Managed Payroll Service. Your role will involve ensuring the preparation and completion of payrolls meets the highest quality standards while adhering to company protocols. You will maintain exceptional customer service levels, fostering and expanding client relationships.What We're Looking ForA customer-centric approach in all interactions.Self-motivated and proactive demeanor.Strong organizational and detail-oriented skills to guarantee accuracy in information capture.
Role overview Meridian Energy NZ is hiring a SCADA HMI Support Specialist for a fixed-term contract of six months in Christchurch. This role centers on supporting and maintaining SCADA systems, helping to ensure operations remain reliable and efficient. What you will do Deliver technical support and regular maintenance for SCADA HMI systems Collaborate with other teams to troubleshoot and resolve system issues Implement improvements to enhance system performance and reliability Support the operational integrity of Meridian Energy NZ’s infrastructure Location and contract details Based in Christchurch Fixed-term contract: 6 months
The Warehouse Group is hiring an On-Site Technical Solutions Specialist in Christchurch. This full-time position suits those starting out in technical support and solutions. Role overview This role centers on assisting clients with technical issues and delivering reliable support on site. The goal is to ensure a smooth and positive experience for every user.…
Full-time|Hybrid|Christchurch, Canterbury Region, New Zealand
Our MissionAt Datacom, we collaborate with organizations and communities across Australia and New Zealand to create a meaningful impact in people's lives, harnessing the power of technology to drive innovation and growth.About the RoleAs a key member of our Endpoint Engineering team, you will help design and maintain resilient desktop Standard Operating Environments (SOE) for our clients. This role involves close collaboration with customers to optimize their operations in line with cloud-first productivity and collaboration solutions, pivotal to their digital transformation journey. You'll offer expert 3rd-level support, refine processes, and spearhead continuous improvements in client environments. This is an intermediate role.While our offices are located in New Zealand, we value the importance of work/life balance and offer flexibility, allowing you and your team to decide what work arrangement suits you best.Please note: Candidates must be New Zealand citizens and willing to undergo security clearance requirements.Key ResponsibilitiesAs an Endpoint Engineering Specialist, you will focus on:Architecting and maintaining modern SOE frameworks for various clientsCollaborating with customers to implement cloud-first productivity and collaboration solutionsStandardizing support and maintenance processes across diverse environmentsProviding 3rd-level support and serving as an escalation point for intricate desktop issuesProactively managing and maintaining client SOEs and their underlying infrastructureDelivering project tasks with accuracy and efficiency, contributing to project status reportingMentoring team members to overcome technical challengesPromoting a health and safety culture in accordance with Datacom policiesWe are a dynamic organization, eager to adapt to changing customer needs and technological advancements, which may necessitate evolving your role to align with these requirements.
Join Our JourneyAt Partly, our mission is to revolutionize the way the world connects with replacement parts through our innovative global platform, starting with auto parts. We envision a sustainable future where waste is minimized, and all replacement parts are easily searchable and accessible to everyone.Founded by former Rocket Lab engineers, we leverage state-of-the-art technology to tackle exciting challenges that significantly impact a $1.9 trillion industry. Over the last year, we have expanded our team more than threefold and anticipate doubling our workforce in the next year. Our diverse team spans Europe and Australasia, fostering a collaborative global environment.We provide scalable digital infrastructure solutions for some of the largest corporations and the most innovative startups worldwide. Our solutions are integrated into hundreds of companies, serving as the backbone for cataloging and managing parts online.Our esteemed investors include Blackbird Ventures, Square Peg, Octopus Ventures, and notable figures like Peter Beck (Rocket Lab) and Akshay Kothari (Notion Co-Founder).We're committed to developing a world-class team and making Partly a place where individuals can achieve their best work. Our vibrant culture and core values are integral to every experience at Partly. About the RoleIn the role of Solutions Engineer, you will be instrumental in nurturing strong relationships between our team and clients, aligning industry needs with customer expectations and technical capabilities. Your experience with large data sets and your ability to grasp technical concepts, combined with a passion for the automotive industry, will be key in propelling our business forward.Reporting to the Dismantler Commerce team, you will have a diverse project scope that offers exceptional learning opportunities applicable to your career path. This role provides hands-on experience and leads research and development efforts to enhance the experience for one of our key customer segments.Curious to learn more about our challenges and the culture at Partly? Hear directly from our team here: https://shorturl.at/iAFUX
Join our innovative team as a Technical Support Engineer for Stairlifts. In this role, you will provide exceptional technical support to our customers, ensuring their stairlift systems operate smoothly and efficiently. Your expertise will be critical in troubleshooting issues, guiding customers through setup processes, and delivering solutions that enhance their experience with our products.You will work closely with our engineering team to understand product specifications and develop comprehensive support documentation. If you are passionate about technology and helping others, this position offers an exciting opportunity to make a significant impact.
Full-time|Hybrid|Christchurch, Canterbury Region, New Zealand
Our Purpose At Datacom, we collaborate with organizations and communities throughout Australia and New Zealand to create meaningful impacts in people's lives while harnessing technology to foster innovation and growth.About the Position In this role as a Technical Consultant (Data Migration), you will be an integral part of our data migration services team, delivering client-centric solutions that guarantee precise, comprehensive, and verifiable transfers of customer data to new or upgraded systems. Your responsibilities will include profiling, validating, transforming, and reconciling customer data, as well as defining and documenting migration protocols. You will work closely with clients to present your findings and assist in remediation efforts. Your expertise will significantly contribute to mitigating migration risks, enhancing data quality, and ensuring seamless transitions and handovers.Our offices are located in various locations across New Zealand. While we value in-person collaboration, we also recognize the importance of flexibility and work-life balance. Therefore, we empower you and your team to determine the best working arrangements!Key Responsibilities As a Technical Consultant (Data Migration), you will focus on:Analyzing and profiling source data to assess its structure, content, quality, and potential risk factors.Creating comprehensive data quality reports and identifying discrepancies or anomalies that may affect the migration process.Designing migration mappings and transformation rules from source to target systems.Collaborating with technical teams to apply transformation and validation protocols through ETL/conversion scripts.Establishing validation strategies, conducting reconciliation checks, and facilitating test migrations.Engaging with clients to articulate findings, guide remediation actions, and prioritize necessary fixes.Generating migration reports and dashboards to monitor data quality and project readiness.Assisting in cutover activities, executing final reconciliations, and transferring documentation to operational teams.Contributing to the ongoing enhancement of conversion methodologies, standards, and templates.We are an agile organization, eager to adapt to the evolving needs of our clients, technology, and internal stakeholders, which may lead to the evolution of your role.
Full-time|On-site|Christchurch, Canterbury Region, New Zealand
Our MissionAt Datacom, we bridge the gap between technology and people, striving to tackle challenges, unlock opportunities, and explore new horizons for our communities.Role OverviewIn light of rapid technological advancement, Datacom is seeking a Technical Business Analyst with a comprehensive focus on AI. Your objective will be to connect innovative AI technologies with tangible business results. You will be integral in crafting AI-driven solutions, ensuring that intelligent systems are meticulously designed, documented, and implemented to deliver significant business benefits.Key ResponsibilitiesRequirements Gathering & AI Solution DevelopmentAnalyze client business processes, identifying challenges and opportunities where AI and automation can add valueGather and document requirements for AI/ML solutions, detailing model inputs/outputs, training data needs, and business rulesIdentify and document AI use cases, including LLM integrations, predictive analytics, intelligent automation, and conversational AI workflowsChart data flows among AI models, consumers, and providers across interconnected systemsDocumentation & Deliverable CreationDevelop and oversee JIRA tickets that include:Acceptance criteriaImplementation specificationsAI model behavior expectations and edge case scenariosConsumer/provider mappingsDocument all solution deliverables in Confluence, covering:UML sequence diagrams for AI-integrated workflowsIntegration design patterns (AI APIs, model endpoints, orchestration layers)Prompt engineering guidelines and LLM behavior specificationsMapping tables, endpoints, and environment configurationsPostman collections for AI API testingAcceptance criteria for AI model outputs and responsesAI-Oriented Facilitation & Team CollaborationConduct workshops and discovery sessions aimed at identifying AI opportunities and scoping solutionsFacilitate 3 Amigos sessions (Dev, Tester, and BA) with a focus on AI model validation, bias considerations, and ethical AI outcomesWork alongside Data Scientists and ML Engineers to convert business requirements into model specificationsPromote responsible AI principles, ensuring ethical considerations, explainability, and compliance are integral to solution designData & Integration ArchitectureDefine data model requirements essential for AI/ML training processes and inference outputsDocument HTTP protocols and integration standards for AI systems...
Role Overview AECOM is hiring a Technical Design & Delivery Lead focused on Water Infrastructure in Christchurch. This role centers on guiding the design process and overseeing project delivery for water infrastructure initiatives. What You Will Do Lead the technical design of water infrastructure projects from concept through delivery. Work closely with multidisciplinary teams to coordinate project activities and resolve challenges. Apply expertise to improve sustainability and efficiency in water management solutions. Support project success by ensuring quality and timely completion of deliverables. Location This position is based in Christchurch.
Full-time|On-site|Christchurch, Canterbury Region, New Zealand
Our MissionAt Datacom, we strive to bridge the gap between people and technology, tackling challenges, generating opportunities, and unlocking new potentials for the communities we serve.About Our TeamThe Data and Analytics team is a vibrant collective of innovative and diverse professionals who share a passion for data. We develop cutting-edge platforms and solutions that are at the forefront of technological advancements. Our team is closely knit, enjoyable, and integrated within our expanding Professional Services division, contributing to the broader Datacom ecosystem.Role OverviewIn the role of Principal Consultant, you will spearhead the technical execution of extensive data platform and business intelligence solutions. You will be responsible for designing, implementing, and overseeing the delivery of comprehensive Data Platform and Insight solutions. This position involves collaborating closely with our clients' stakeholders and our internal teams, including Principal Consultants, Practice Leads, and Project Managers. As a client-facing role, exceptional communication, engagement, and presentation skills are essential to effectively interact with stakeholders at various levels.Key ResponsibilitiesCollaborate with clients to identify consulting opportunities and gather stakeholder requirements through workshop facilitation.Contribute to the technical architecture and the design and delivery of modern data and insight platforms, utilizing innovative ideas and your extensive experience in the latest trends in data-driven decision-making.Provide strategic guidance to clients on data management and integration strategies.Design data models (both relational and dimensional) across various domains and industries.Architect and implement AI solutions for tasks such as data migration, modeling, application modernization, and data warehouse migrations.Optimize existing and new data platforms and insight solutions for performance.Oversee the development lifecycle using various source code management tools, including our AI modernization techniques and products.Design and develop tailored self-service solutions using Power BI, with a deep understanding of deployment options.Deliver comprehensive technical documentation, end-user training, and knowledge transfer to customers and internal teams.
Full-time|On-site|Christchurch, Canterbury Region, New Zealand
Internal Candidates OnlyJoin our expanding Technical Operations Centre (TOC) at Datacom, where we pride ourselves on a strong commitment to internal development and career advancement!As a key component of the Modern Platforms team, the TOC seeks to enhance its service desk capabilities in New Zealand. Following the successful integration of four new Service Desk Academy hires, we are poised for further growth.If you are enthusiastic about technology and eager to progress into a Level 3 role, this opportunity is tailored for you.About This RoleThe Associate Systems Engineer at our Technical Operations Centre plays a crucial role in monitoring and responding to various systems (Windows, UNIX, Databases, and Cloud) and managing backups in real-time, 24/7. This position involves event monitoring, following standard protocols for troubleshooting, diagnosing issues, and escalating to third-level engineers as needed. Your main responsibilities will revolve around executing documented and repeatable tasks outlined in our core objectives.Please note: This position requires shift work, with a current schedule of 12-hour shifts on a 3 days on / 3 days off rotation.Key ResponsibilitiesIncident and Request ManagementPrioritize and manage incidents and requests efficiently, ensuring high-quality ticket information.Adhere to ITIL frameworks for service requests, incident management, and problem management.Regularly update and validate all Knowledge Base articles related to the Operations Team.Infrastructure MonitoringProactively monitor all infrastructure for availability, capacity, and performance to resolve incidents swiftly.Foster positive relationships with internal and external stakeholders, consistently exceeding customer expectations.Identify and implement improvements to standardize procedures, enhancing team efficiency.Monitoring and ReportingFollow Datacom and customer Change Management policies for technical changes.Utilize technologies such as SL1, SCOM, PRTG, Apollo, and Splunk to monitor system health and critical processes.Generate and communicate daily/nightly backup performance reports for all TOC serviced customers.Create environment and security reports as necessary.
Full-time|On-site|Christchurch, Canterbury Region, New Zealand
Datacom’s AI LAB in Christchurch drives the development of advanced AI products, augmentation tools, and agentic accelerators for both internal teams and external clients. The group delivers new AI solutions daily, supporting a range of business units across the region. Role overview The AI Architect sits at the center of Datacom’s AI transformation for the Australia and New Zealand market. This leadership role shapes the technical direction for AI-driven solutions, ensuring every architecture is scalable, secure, and ready for production. The position bridges business strategy with technical execution, translating complex requirements into practical frameworks using modern cloud platforms, large language models, and agentic AI methods. As part of the Digital Engineering team, the AI Architect guides engineering teams, evaluates and selects technologies, and sets architectural standards. The work spans multiple projects and business units, directly influencing Datacom’s future in AI. What you will do Own the technical architecture for AI-powered solutions across customer projects Evaluate, select, and standardize AI technologies, frameworks, and platforms for the organization Develop reference architectures, design patterns, and best practices for delivering AI solutions Lead architectural reviews and provide technical governance across delivery teams Collaborate with product owners, data scientists, and engineering leads to turn business needs into scalable technical designs Design data architectures for AI workloads, including ingestion, processing, storage, and retrieval Establish and advocate for engineering standards around AI quality, testing, security, and observability Guide build-versus-buy decisions and manage relationships with vendors and technology partners Mentor engineering teams in AI architecture and best practices Stay current with AI trends and developments, providing insights and recommendations to the organization Requirements Extensive background in software engineering and hands-on AI expertise Experience designing and implementing AI architectures using modern cloud platforms and large language models Ability to translate complex business requirements into technical solutions Leadership in setting architectural standards and guiding teams Strong communication and collaboration skills with both technical and business stakeholders This position offers the chance to shape AI solutions that can elevate an ANZ company’s presence globally. Strategic thinkers who enjoy practical execution will find this role rewarding.
Full-time|Hybrid|Christchurch, Canterbury Region, New Zealand
About Smartly, a Datacom companyAt Smartly, we strive to simplify payroll management for Kiwi businesses, serving over 20,000 clients with our intuitive software and dedicated support team. Our mission is to ensure that businesses can pay their employees accurately and on time, adhering to all legislative requirements. We believe that prioritizing people leads to mutual success for employees, customers, and the company itself.Your RoleWe are seeking a seasoned payroll professional eager to tackle challenges in a dynamic, high-volume setting. You will be committed to surpassing customer expectations and delivering a seamless end-to-end payroll experience. Key ResponsibilitiesYou will manage payrolls for a diverse portfolio of clients within Smartly’s Managed Payroll Service. Your role will involve ensuring the preparation and completion of payrolls meets the highest quality standards while adhering to company protocols. You will maintain exceptional customer service levels, fostering and expanding client relationships.What We're Looking ForA customer-centric approach in all interactions.Self-motivated and proactive demeanor.Strong organizational and detail-oriented skills to guarantee accuracy in information capture.
Role overview Meridian Energy NZ is hiring a SCADA HMI Support Specialist for a fixed-term contract of six months in Christchurch. This role centers on supporting and maintaining SCADA systems, helping to ensure operations remain reliable and efficient. What you will do Deliver technical support and regular maintenance for SCADA HMI systems Collaborate with other teams to troubleshoot and resolve system issues Implement improvements to enhance system performance and reliability Support the operational integrity of Meridian Energy NZ’s infrastructure Location and contract details Based in Christchurch Fixed-term contract: 6 months
