Technical Support Engineer - Stairlifts

Join our innovative team as a Technical Support Engineer for Stairlifts. In this role, you will provide exceptional technical support to our customers, ensuring their stairlift systems operate smoothly and efficiently. Your expertise will be critical in troubleshooting issues, guiding customers through setup processes, and delivering solutions that enhance t…

Role Overview AECOM is hiring a Technical Design & Delivery Lead focused on Water Infrastructure in Christchurch. This role centers on guiding the design process and overseeing project delivery for water infrastructure initiatives. What You Will Do Lead the technical design of water infrastructure projects from concept through delivery. Work closely with multidisciplinary teams to coordinate project activities and resolve challenges. Apply expertise to improve sustainability and efficiency in water management solutions. Support project success by ensuring quality and timely completion of deliverables. Location This position is based in Christchurch.

About UsAt Employment Hero, we strive to simplify and enhance the employment experience for all. Our Employment Operating System integrates hiring, HR, payroll, and benefits into a seamless solution.Founded in 2014, we have rapidly grown to a valuation of $2 billion and expanded our reach across six countries: Australia, New Zealand, Singapore, Malaysia, the UK, and Canada. Today, we proudly support over 300,000 businesses and serve more than 2 million employees.Our CultureWe embrace a unique culture that we refer to as The EH Way.Mission-Driven - Every action we take is aligned with our mission.Remote Work Advocates - We encourage a remote-first environment that values autonomy and asynchronous communication.AI Integration - We leverage AI to enhance our operations, innovation, and growth.Apolitical Stance - We focus solely on our mission, avoiding political and social debates.Value-Driven - Our core values guide our behavior at all times.High Performance - We set ambitious standards and strive for exceptional outcomes.Role OverviewAs a Payroll Support Consultant, you will be an integral part of our Customer Experience team. Your main responsibility will be to gather insights from customers and ensure their ongoing support and success following the implementation of our Employment Hero product. You will assist customers in achieving payroll accuracy and resolve inquiries efficiently and effectively, demonstrating professionalism and care. If necessary, you will escalate issues to the appropriate teams. We offer both fixed-term contracts and permanent full-time positions, so please specify your preference in your application.Your primary responsibilities will include:Delivering timely and precise support to customers post-implementation, ensuring their confidence in using the EH platform.Efficiently resolving support tickets while maintaining a high standard of customer care.Minimizing ticket escalations through proactive troubleshooting and effective communication.Improving the customer experience by contributing to process enhancements, product feedback, and support documentation.

The Warehouse Group is hiring an On-Site Technical Solutions Specialist in Christchurch. This full-time position suits those starting out in technical support and solutions. Role overview This role centers on assisting clients with technical issues and delivering reliable support on site. The goal is to ensure a smooth and positive experience for every user. What you will do Respond to client requests and troubleshoot technical problems Provide clear, helpful guidance to resolve issues Support users to maintain a seamless experience Requirements Interest in launching a career in technical support Strong communication and problem-solving skills Ability to deliver service on site in Christchurch

Our Purpose At Datacom, we collaborate with organizations and communities throughout Australia and New Zealand to create meaningful impacts in people's lives while harnessing technology to foster innovation and growth.About the Position In this role as a Technical Consultant (Data Migration), you will be an integral part of our data migration services team, delivering client-centric solutions that guarantee precise, comprehensive, and verifiable transfers of customer data to new or upgraded systems. Your responsibilities will include profiling, validating, transforming, and reconciling customer data, as well as defining and documenting migration protocols. You will work closely with clients to present your findings and assist in remediation efforts. Your expertise will significantly contribute to mitigating migration risks, enhancing data quality, and ensuring seamless transitions and handovers.Our offices are located in various locations across New Zealand. While we value in-person collaboration, we also recognize the importance of flexibility and work-life balance. Therefore, we empower you and your team to determine the best working arrangements!Key Responsibilities As a Technical Consultant (Data Migration), you will focus on:Analyzing and profiling source data to assess its structure, content, quality, and potential risk factors.Creating comprehensive data quality reports and identifying discrepancies or anomalies that may affect the migration process.Designing migration mappings and transformation rules from source to target systems.Collaborating with technical teams to apply transformation and validation protocols through ETL/conversion scripts.Establishing validation strategies, conducting reconciliation checks, and facilitating test migrations.Engaging with clients to articulate findings, guide remediation actions, and prioritize necessary fixes.Generating migration reports and dashboards to monitor data quality and project readiness.Assisting in cutover activities, executing final reconciliations, and transferring documentation to operational teams.Contributing to the ongoing enhancement of conversion methodologies, standards, and templates.We are an agile organization, eager to adapt to the evolving needs of our clients, technology, and internal stakeholders, which may lead to the evolution of your role.

Our MissionAt Datacom, we bridge the gap between technology and people, striving to tackle challenges, unlock opportunities, and explore new horizons for our communities.Role OverviewIn light of rapid technological advancement, Datacom is seeking a Technical Business Analyst with a comprehensive focus on AI. Your objective will be to connect innovative AI technologies with tangible business results. You will be integral in crafting AI-driven solutions, ensuring that intelligent systems are meticulously designed, documented, and implemented to deliver significant business benefits.Key ResponsibilitiesRequirements Gathering & AI Solution DevelopmentAnalyze client business processes, identifying challenges and opportunities where AI and automation can add valueGather and document requirements for AI/ML solutions, detailing model inputs/outputs, training data needs, and business rulesIdentify and document AI use cases, including LLM integrations, predictive analytics, intelligent automation, and conversational AI workflowsChart data flows among AI models, consumers, and providers across interconnected systemsDocumentation & Deliverable CreationDevelop and oversee JIRA tickets that include:Acceptance criteriaImplementation specificationsAI model behavior expectations and edge case scenariosConsumer/provider mappingsDocument all solution deliverables in Confluence, covering:UML sequence diagrams for AI-integrated workflowsIntegration design patterns (AI APIs, model endpoints, orchestration layers)Prompt engineering guidelines and LLM behavior specificationsMapping tables, endpoints, and environment configurationsPostman collections for AI API testingAcceptance criteria for AI model outputs and responsesAI-Oriented Facilitation & Team CollaborationConduct workshops and discovery sessions aimed at identifying AI opportunities and scoping solutionsFacilitate 3 Amigos sessions (Dev, Tester, and BA) with a focus on AI model validation, bias considerations, and ethical AI outcomesWork alongside Data Scientists and ML Engineers to convert business requirements into model specificationsPromote responsible AI principles, ensuring ethical considerations, explainability, and compliance are integral to solution designData & Integration ArchitectureDefine data model requirements essential for AI/ML training processes and inference outputsDocument HTTP protocols and integration standards for AI systems...

Internal Candidates OnlyJoin our expanding Technical Operations Centre (TOC) at Datacom, where we pride ourselves on a strong commitment to internal development and career advancement!As a key component of the Modern Platforms team, the TOC seeks to enhance its service desk capabilities in New Zealand. Following the successful integration of four new Service Desk Academy hires, we are poised for further growth.If you are enthusiastic about technology and eager to progress into a Level 3 role, this opportunity is tailored for you.About This RoleThe Associate Systems Engineer at our Technical Operations Centre plays a crucial role in monitoring and responding to various systems (Windows, UNIX, Databases, and Cloud) and managing backups in real-time, 24/7. This position involves event monitoring, following standard protocols for troubleshooting, diagnosing issues, and escalating to third-level engineers as needed. Your main responsibilities will revolve around executing documented and repeatable tasks outlined in our core objectives.Please note: This position requires shift work, with a current schedule of 12-hour shifts on a 3 days on / 3 days off rotation.Key ResponsibilitiesIncident and Request ManagementPrioritize and manage incidents and requests efficiently, ensuring high-quality ticket information.Adhere to ITIL frameworks for service requests, incident management, and problem management.Regularly update and validate all Knowledge Base articles related to the Operations Team.Infrastructure MonitoringProactively monitor all infrastructure for availability, capacity, and performance to resolve incidents swiftly.Foster positive relationships with internal and external stakeholders, consistently exceeding customer expectations.Identify and implement improvements to standardize procedures, enhancing team efficiency.Monitoring and ReportingFollow Datacom and customer Change Management policies for technical changes.Utilize technologies such as SL1, SCOM, PRTG, Apollo, and Splunk to monitor system health and critical processes.Generate and communicate daily/nightly backup performance reports for all TOC serviced customers.Create environment and security reports as necessary.

Senior Support Technician: Your Role as a Trusted Tech and Client AdvocateHaving honed your skills over years of experience, you excel in troubleshooting intricate issues, guiding junior team members, and ensuring seamless operations.You possess deep knowledge of infrastructure while also being adept at client interactions.In challenging situations, you remain the steady presence that clients rely on when issues arise.Now, seize the opportunity to join a team that recognizes your expertise, supports your professional development, and allows you to cultivate meaningful client relationships while remaining hands-on with technology.We are First Focus, an award-winning Managed Service Provider (MSP) in Australia, now establishing our presence in Christchurch. With over 300 dedicated professionals across Australia, New Zealand, and the Philippines, we have continuously grown for more than 15 years by recruiting exceptional talent, providing robust support, and collaborating with clients who appreciate our contributions.In Christchurch, we embody resilience—not just as a concept, but as a lived experience. We are building a local team that reflects this ethos: composed under pressure, pragmatic, and ready to support the businesses that keep our city moving forward.Why This Role is ExceptionalAct as the primary point of contact for key clients, fostering trust, resolving issues, and enhancing their experiences.Work with diverse technologies, including servers, cloud infrastructure, networking, messaging, and more.Collaborate with senior engineers and project teams to implement innovative solutions.Benefit from training opportunities, career growth, and support from individuals who understand the challenges.Your ResponsibilitiesServe as the calm and knowledgeable advisor clients rely on during crises.Address issues related to Microsoft AD, Azure, M365, Exchange, and Windows Server, often proactively identifying concerns.Support hybrid cloud environments like Azure, VMware, and Citrix with expertise that inspires junior technicians.Troubleshoot a variety of unique and complex problems across desktops, servers, networks, and backup systems.Engage in project deployments with professionalism and minimal supervision.Develop strong relationships with key clients, ensuring they request you by name.Work alongside senior engineers and solutions experts to maintain secure and efficient environments.

At indiecampers, we are looking for passionate and dedicated individuals to join our team as Support & Cleaning Casual Agents. This role is perfect for those who enjoy a dynamic work environment and are committed to delivering exceptional service. As a Support & Cleaning Casual Agent, your responsibilities will include maintaining cleanliness in our facilities, supporting our operational activities, and ensuring a welcoming atmosphere for our customers.

Role overview Meridian Energy NZ is hiring a SCADA HMI Support Specialist for a fixed-term contract of six months in Christchurch. This role centers on supporting and maintaining SCADA systems, helping to ensure operations remain reliable and efficient. What you will do Deliver technical support and regular maintenance for SCADA HMI systems Collaborate with other teams to troubleshoot and resolve system issues Implement improvements to enhance system performance and reliability Support the operational integrity of Meridian Energy NZ’s infrastructure Location and contract details Based in Christchurch Fixed-term contract: 6 months

About the Role AECOM is looking for a Senior Geotechnical Engineer to join the Christchurch office. This role involves supporting infrastructure projects with technical geotechnical input and helping deliver solutions that stand up over time. What You Will Do Provide geotechnical expertise to project teams Conduct site investigations and analyze findings Support design and construction by ensuring geotechnical standards are met Help maintain the technical quality and reliability of project outcomes Location This position is based in Christchurch.

We are seeking a highly skilled and motivated Civil Engineering Manager to lead our engineering team in Christchurch. In this pivotal role, you will oversee a variety of civil engineering projects, ensuring they are completed on time and within budget while adhering to the highest standards of quality and safety. Your leadership will inspire a culture of innovation and collaboration among team members and stakeholders.

Join our dynamic team at AECOM as a Principal Civil Engineer specializing in Aviation and Pavements. We are seeking a highly skilled professional who is passionate about engineering excellence and committed to delivering state-of-the-art infrastructure solutions. In this pivotal role, you will lead innovative projects, collaborate with multidisciplinary teams, and drive the successful execution of aviation and pavement designs. Your expertise will significantly contribute to enhancing transportation efficiency and safety.

Note: Partly is headquartered in the UK, with a Product and Engineering base in Christchurch, and an early presence in San Francisco.If you are not based in Christchurch, we will fly you to our headquarters for 2 weeks of onboarding, as well as 1 week per quarter for our “Season Openers” (we cover your travel and accommodation). If you are relocating to Christchurch from New Zealand or overseas, we can assist with your relocation costs. About UsAt Partly, our mission is to connect the world’s parts by creating the first global platform dedicated to replacement parts, beginning with automotive components. We envision a sustainable future where waste is minimized and all replacement parts are universally searchable, accessible, and available for everyone.Founded by former engineers from Rocket Lab, we leverage cutting-edge technology to tackle complex challenges that significantly impact a $1.9 trillion industry. Over the past year, our team has more than tripled in size, and we anticipate doubling our workforce in the coming year. Our diverse team spans Europe and Australasia.We provide scalable digital infrastructure solutions to some of the largest businesses in the world as well as the most promising startups. Our solutions are integrated across hundreds of companies globally, acting as the backbone for cataloging and managing parts online.Our investors include Blackbird Ventures (known for Canva and CultureAmp), Square Peg, Octopus Ventures, Hillfarrance, Icehouse, Peter Beck (Rocket Lab), Akshay Kothari (Notion Co-Founder), and Dylan Field (Figma Co-Founder).We are committed to building a world-class team and ensuring that Partly is a workplace where individuals can achieve their best work. We take pride in the culture we've cultivated at Partly, and our core values are reflected in every experience we offer.Interested in learning more about the challenges we tackle and the culture we foster at Partly? Hear directly from our team here: https://shorturl.at/iAFUX Role OverviewIn this position, you will collaborate with fellow developers to address complex and stimulating challenges while crafting exceptional software. Key ResponsibilitiesDevelop and enhance mission-critical systems for our core SaaS and API platforms.Ensure that features are highly scalable, fault-tolerant, and precise.Collaborate with cross-functional teams to define, design, and ship new features.Continuously improve code quality, testing, and deployment processes.

Role Overview AECOM is hiring a Mechanical Engineer focused on Water Infrastructure in Christchurch. This position centers on designing and delivering solutions to improve water management systems. What You Will Do Develop mechanical designs for water infrastructure projects Work closely with colleagues from other disciplines to deliver integrated project outcomes Support project delivery to meet quality standards and deadlines

Join AECOM as a Graduate Water Infrastructure Engineer in 2027 and embark on a rewarding career journey. You will be part of a dynamic team dedicated to providing innovative solutions for water infrastructure projects. Your role will involve collaborating with experienced engineers, engaging in design and project management tasks, and contributing to sustainable infrastructure development.

Partly, headquartered in the UK, is excited to announce that we have a dedicated Product and Engineering team based in Christchurch, with an expanding presence in San Francisco.For candidates located outside of Christchurch, we offer a two-week onboarding experience at our headquarters, as well as one week per quarter for our “Season Openers,” with travel and accommodation costs covered. Additionally, if you are relocating to Christchurch from New Zealand or abroad, we are prepared to assist with your relocation expenses. About UsAt Partly, our mission is to revolutionize the global replacement parts market, starting with automotive parts. We envision a sustainable future where waste is minimized, and all replacement components are easily searchable and accessible to everyone.Founded by former engineers from Rocket Lab, we leverage cutting-edge technology to address complex challenges in a $1.9 trillion industry. Over the past year, we have more than tripled our team and anticipate doubling our workforce again within the next year. Our diverse team spans Europe and Australasia.We offer scalable digital infrastructure solutions to some of the largest corporations and most innovative startups worldwide. Our solutions are integrated into hundreds of businesses globally, providing essential support for online parts cataloging and management.Our esteemed investors include Blackbird Ventures (Canva, CultureAmp), Square Peg, Octopus Ventures, Hillfarrance, Icehouse, Peter Beck (Rocket Lab), Akshay Kothari (Notion Co-Founder), and Dylan Field (Figma Co-Founder).We are committed to building a world-class team and fostering an environment where individuals can achieve their best work. Our culture at Partly is something we take pride in, with our values reflected in every interaction.Interested in learning more about our mission and culture? Hear from our team directly here: https://shorturl.at/iAFUX Your RoleAs a Senior Software Engineer, you will collaborate with our development team to solve exciting challenges and create exceptional software solutions. Key ResponsibilitiesDevelop mission-critical systems for our core SaaS and API platform.Ensure features are scalable, fault-tolerant, and precise.... [Further responsibilities to be detailed]

Role overview AECOM is looking for a Senior Mechanical Engineer with a strong background in water infrastructure to join the Christchurch office. This position focuses on designing, developing, and implementing mechanical engineering solutions for water-related projects. The work requires attention to client needs and compliance with industry standards. What you will do Lead and contribute to the design and delivery of mechanical systems for water infrastructure projects Work with multidisciplinary teams to develop solutions for water management systems Ensure engineering work aligns with client requirements and current standards Support project execution from concept through implementation Collaboration and impact This role involves close collaboration with colleagues from various disciplines. The Senior Mechanical Engineer’s input will help drive the success of both individual projects and broader engineering initiatives within AECOM’s water sector.

At Centrapay, we are transforming the way consumers interact with money both in physical stores and online. Our innovative platform empowers businesses to create digital assets and loyalty programs, allowing customers to shop and earn rewards effortlessly. We proudly partner with industry leaders such as Coca-Cola, BNZ, and Farmlands, processing payments across New Zealand and Australia.Our payment platform is the core of our operations. Additionally, we are excited to develop our flagship application, Payap (www.payap.com), which showcases our best features and capabilities.‍ Your Role and ResponsibilitiesAs an Intermediate Software Engineer, you will engage in tangible projects from our development roadmap:Developing self-service tools for partners: You will create flows that enable businesses to launch their own loyalty programs in less than 10 minutes, simplifying complex economic systems into user-friendly processes.Designing multiplayer money experiences in Payap: This includes developing features for split payments, shared challenges that make transactions rewarding, and group payment interfaces that accommodate users with varying app access.Implementing fraud detection systems: You will architect solutions that prevent fraudulent activities while ensuring legitimate transactions are processed smoothly, building risk intelligence across numerous merchants.‍ Our Work PhilosophyOwnership of your work: At Centrapay, you will be responsible for the full lifecycle of features—from development to deployment. You will have the authority to address issues directly without needing approvals or handoffs.Learning through application: We prioritize real-world problems over rigid specifications. You will tackle challenges like improving partner onboarding speed, using market research and exploration to find effective solutions. Our culture encourages experimentation, including Hackathons and 10% time for projects outside typical work.Emphasizing progress: We deploy updates to production daily, and you will start coding on your first day. Our approach focuses on early shipping, rapid iteration, and learning from user feedback.Cross-stack development: You will work across backend, frontend, and infrastructure to deliver exceptional user experiences. Our Technology StackNo worries if you haven't encountered all of these technologies; we provide support to help you learn:AI tools: Experience with AI integration is a plus.

Our MissionAt Datacom, we collaborate with organizations and communities across Australia and New Zealand to create a meaningful impact in people's lives, harnessing the power of technology to drive innovation and growth.About the RoleAs a key member of our Endpoint Engineering team, you will help design and maintain resilient desktop Standard Operating Environments (SOE) for our clients. This role involves close collaboration with customers to optimize their operations in line with cloud-first productivity and collaboration solutions, pivotal to their digital transformation journey. You'll offer expert 3rd-level support, refine processes, and spearhead continuous improvements in client environments. This is an intermediate role.While our offices are located in New Zealand, we value the importance of work/life balance and offer flexibility, allowing you and your team to decide what work arrangement suits you best.Please note: Candidates must be New Zealand citizens and willing to undergo security clearance requirements.Key ResponsibilitiesAs an Endpoint Engineering Specialist, you will focus on:Architecting and maintaining modern SOE frameworks for various clientsCollaborating with customers to implement cloud-first productivity and collaboration solutionsStandardizing support and maintenance processes across diverse environmentsProviding 3rd-level support and serving as an escalation point for intricate desktop issuesProactively managing and maintaining client SOEs and their underlying infrastructureDelivering project tasks with accuracy and efficiency, contributing to project status reportingMentoring team members to overcome technical challengesPromoting a health and safety culture in accordance with Datacom policiesWe are a dynamic organization, eager to adapt to changing customer needs and technological advancements, which may necessitate evolving your role to align with these requirements.