Customer Support Specialist 2

Position: Customer Support Specialist 2Contract Duration: 3+ months, with potential for hireLocation: Blue Ash, OH (On-site only, no remote work available)Job Overview:Start Date: March 23Work Schedule: Monday to Friday, 9 AM - 6 PM ESTPay Rate: $20.00 per hourWe are seeking enthusiastic candidates with backgrounds in customer service roles such as call cent…

Join Cprime as a Customer Support Specialist II, where you will play a crucial role in delivering exceptional service to our clients. You will be the first point of contact for customer inquiries, troubleshooting issues, and providing solutions to enhance customer satisfaction. Your expertise will contribute to building strong customer relationships and ensuring their needs are met effectively.

Join our dynamic team as an Application Support Specialist, where you will report directly to the Application Support Manager. In this pivotal role, you will deliver exceptional technical support and troubleshooting for various software applications within our organization. Collaborating closely with end-users, IT teams, and external vendors, you will play a crucial role in resolving application-related challenges, ensuring seamless system functionality, and enhancing the overall user experience.Your primary focus will be on supporting our applicant tracking system (ATS), internal business applications, and our unique managed services platform/vendor management system (MSP/VMS). You will also assist in application upgrades through testing, validation, and user training to ensure a smooth transition and continued operational efficiency.

Job Description:Handle incoming calls and emails from users experiencing issues with computer software and hardware, or seeking guidance on utilizing Law Enforcement systems.Guide users through troubleshooting processes to resolve their issues.Investigate and rectify software and hardware problems faced by users.Act as the primary contact for Level 1 support.Assist users encountering difficulties with software, hardware, and operating systems, escalating issues when necessary.Identify whether issues arise from hardware, software, or system faults.Provide answers to inquiries using knowledge of software, hardware, systems, and procedures.Collaborate with both technical and non-technical colleagues to research problems and implement solutions.Conduct testing of software and hardware to troubleshoot and resolve issues.Utilize reference publications and diagnostic tools effectively to solve technical problems.Support the coordination of changes, upgrades, and new product implementations, ensuring systems function correctly in current and future environments.Assist law enforcement personnel in troubleshooting problems with their terminals, computers, and systems.Work collaboratively with diverse groups of customers and colleagues.Ability to obtain and maintain certification from the Ohio Law Enforcement Automated Data Systems (LEADS) and FBI NCIC, requiring fingerprinting and a criminal background check.

Alpha Insight Inc. seeks a Customer Support Representative based in Cincinnati. This role acts as a primary contact for customers, answering questions and addressing concerns with care. The position centers on providing prompt, helpful service and building strong relationships during each interaction. Key responsibilities Respond to customer inquiries and requests by phone, email, or chat Resolve issues efficiently and accurately Uphold high standards of service in every conversation Foster customer satisfaction and loyalty with clear, thoughtful communication Role focus This position emphasizes attentive support and consistent follow-through. Success in this role means helping customers feel heard and valued while ensuring their needs are met promptly.

Join Covista Technologies as a Tech & Simulation Support Specialist, where you will be instrumental in providing technical assistance and support for simulation technologies. You will work closely with clients to ensure seamless operation and optimal performance of our innovative solutions. This role is perfect for individuals who are passionate about technology and eager to make an impact in a dynamic environment.

About the Role Alphabe Insight Inc. is hiring a Customer Service Specialist in Cincinnati. This role focuses on supporting clients by answering questions, resolving concerns, and ensuring each customer receives attentive service. Building strong relationships and clear communication are central to the work. What You Will Do Respond to client inquiries with accurate, timely information Address and resolve customer issues or concerns Tailor support to meet individual customer needs Maintain positive, professional interactions in every conversation What We Look For Strong verbal and written communication skills Commitment to high-quality service Ability to build rapport and foster trust with customers

Lyra Technology Group is a dynamic private equity-backed holding company that invests in and operates industry-leading technology service businesses. Our companies are managed independently by exceptional teams. We value the unique culture and talent that contribute to each company's success. As a proud member of the Evergreen Services Group, we prioritize sustainable growth and long-term partnerships.

Join the dynamic team at Dinamic AS Group as a passionate and detail-oriented Customer Support Assistant in Cincinnati. This pivotal role focuses on facilitating effective communication between our organization and its valued clients. We are looking for an enthusiastic individual who is organized, proactive, and dedicated to providing exceptional service while assisting with our internal operations.This position is a fantastic opportunity for those eager to cultivate a lasting career in a professional and growth-oriented environment.Key Responsibilities:Respond promptly and professionally to customer inquiries via phone and email.Provide accurate information regarding our products, services, and company policies.Maintain and update customer records in our internal systems.Assist with order processing, scheduling, and follow-up communications.Support internal departments with various administrative and coordination tasks.Identify customer needs and escalate complex issues as necessary.Contribute to maintaining high standards of customer satisfaction.

Join the dynamic team at eproinc as a Linux and Network Support Specialist. You will play a pivotal role in ensuring optimal performance and reliability of our Linux-based systems and network infrastructure. This position offers an exciting opportunity to engage with cutting-edge technology and enhance your problem-solving skills in a collaborative environment.

Join our dynamic team as a Customer Service Representative in Cincinnati! In this role, you will be the first point of contact for customers, helping them with inquiries, resolving issues, and providing exceptional service. Your contribution will be vital in ensuring customer satisfaction and building long-term relationships.

About the Role Domino's Pizza in Cincinnati is looking for a Customer Service Representative to help customers place orders and resolve questions. This position is central to making sure every customer receives their food correctly and on time. What You Will Do Answer customer calls and take orders with accuracy Handle questions, complaints, and order updates in a professional manner Track orders and communicate status to customers as needed Represent Domino's with a friendly and helpful attitude Location This position is based in Cincinnati.

Role Overview triagestaffing is seeking an Application Support Analyst to join the team in Cincinnati, Ohio. This position reports to the Application Support Manager and focuses on keeping software applications running smoothly. What You Will Do Provide technical support for software applications Troubleshoot and resolve application issues as they arise Work closely with end-users, engineers, developers, and IT colleagues to address incidents and maintain application performance Help ensure applications operate efficiently day to day Location This role is based onsite in Cincinnati, Ohio.

About Universal Energy Solutions Universal Energy Solutions serves clients across the energy sector with a focus on sustainable solutions. The company is based in Cincinnati, Ohio, and works to deliver reliable service to its customers. Role Overview The Customer Service Representative acts as the main point of contact for customers in the Cincinnati area. This position centers on addressing customer inquiries, resolving issues, and sharing accurate information about Universal Energy Solutions’ products and services. Building and maintaining strong customer relationships is a key part of this role. What You Will Do Respond to customer questions and concerns by phone, email, or other channels Provide clear and accurate information about products and services Work to resolve customer issues promptly and professionally Support the company’s mission to promote sustainable energy solutions Help maintain high standards of customer satisfaction Location and Pay Location: Cincinnati, Ohio Weekly pay

Join dev2 as a Sales Support Coordinator, where you will play a pivotal role in enhancing our sales operations. This position involves collaborating with sales teams to streamline processes, manage customer inquiries, and provide vital administrative support. You will be instrumental in ensuring customer satisfaction and operational efficiency.

Role Overview Clarksone Eye Care is hiring a Front Office Specialist in Cincinnati, OH. This position serves as the first point of contact for patients and plays a key role in shaping their experience from the moment they arrive. What You Will Do Welcome patients and help create a positive, professional atmosphere Manage administrative tasks related to patient check-in and check-out Support a smooth and efficient front office workflow Training Comprehensive training is provided to help new team members succeed in all aspects of the role.

Join our dynamic team at Alpha Insight Inc. as a Customer Account Representative! In this pivotal role, you'll be the first point of contact for our valued clients, assisting them with inquiries, managing account details, and ensuring exceptional service delivery. Your ability to build strong relationships and provide tailored solutions will be key to driving customer satisfaction and loyalty.

Boyd Gaming Corporation seeks an Assistant Starter-2 in Cincinnati to help keep game operations running smoothly. This role centers on supporting the daily flow of games and ensuring guests have a positive experience on the floor. Role overview The Assistant Starter-2 works alongside other team members to coordinate the sequence of games and maintain efficient operations. Attention to guest needs and a collaborative approach with colleagues are essential in this position. Key responsibilities Assist with daily game operations on the floor Help organize and manage the order and flow of games Offer prompt and friendly assistance to guests Collaborate with staff to address guest questions or concerns Requirements Strong interpersonal and communication abilities Interest in the gaming industry Dedication to providing excellent customer service

Join the dynamic team at dstaff as a Customer Marketing Manager! In this pivotal role, you will drive customer engagement and retention strategies, collaborating closely with cross-functional teams to enhance our marketing initiatives. Your expertise in analyzing customer data will help shape our marketing campaigns, ensuring they resonate with our target audience.

We are seeking a dynamic and innovative Promotional Marketing Specialist to join our team at alphabeinsightinc. In this role, you will be responsible for developing and executing strategic marketing campaigns that promote our products and enhance brand visibility. You will collaborate with cross-functional teams to create engaging promotional materials and leverage various channels to drive customer engagement.