Proactive Management Application - Trusted Shops

Become a Part of Europe’s Trust Community!At Trusted Shops, we develop innovative SaaS solutions that serve over 40 million users and 30,000 businesses across Europe. Our vision is to establish a digital world where trust is the cornerstone of every transaction. For more than 20 years, we have passionately pursued this mission. With our headquarters in Colog…

Trusted Shops is a leading provider of SaaS solutions, catering to over 40 million users and 30,000 businesses across Europe. Our product portfolio includes the Trustbadge, Buyer Protection solutions, and the eTrusted Experience Feedback Platform. We are driven by a 25-year mission to foster trust between individuals and companies in the digital age.We are seeking an enthusiastic and experienced IT Application Manager for Finance Operations who will take on end-to-end responsibility for our finance-related IT applications. In this role, you will serve as the key liaison between Finance, IT, and external service providers, ensuring our financial systems effectively support business processes, compliance requirements, and strategic objectives.This position is perfect for you if you have 2–4 years of experience in application management, preferably in a finance context, and enjoy working at the intersection of technology and financial processes to actively enhance and develop our financial systems.Your Responsibilities as IT Application Manager (f/m/d) for Finance Operations:Take responsibility for finance-related IT applications (e.g., ERP, reporting, and spend management systems) and manage them throughout their lifecycle.Ensure the availability, performance, security, and data integrity of financial systems to enable reliable and efficient finance processes.Continuously manage, maintain, and optimize our financial applications to ensure stable processes and an excellent user experience.Analyze, troubleshoot, and resolve complex system issues while providing first and second-level support for internal stakeholders.Ensure seamless integration of financial IT systems across departments to facilitate smooth collaboration between Finance and other business areas.Coordinate and implement software updates, patches, and system configurations to keep applications secure and up-to-date.Support the company in adhering to financial regulations and IT security standards.

Role Overview Trusted Shops is looking for an Account Manager for the DACH region (f/m/d) to join the team in Cologne, Nordrhein-Westfalen, Germany. This is a fixed-term position covering parental leave, running through at least November 2027. In this role, the Account Manager manages a broad portfolio of B2B clients, primarily small to mid-sized online shops. The focus is on supporting clients’ growth and helping them succeed in the evolving e-commerce sector. Every negotiation, upsell, and contract renewal aims to strengthen both client relationships and business outcomes. What You Will Do Strategic Account Development: Manage a portfolio of clients in the DACH region and identify new growth opportunities for each. Value Creation: Find and implement ways to improve client performance with tailored strategies. Building Lasting Partnerships: Develop accounts with a strategic and commercial mindset, offering personalized recommendations and building trust-based relationships. Cross-Functional Collaboration: Work closely with teams such as Sales, Legal, and Product to deliver a seamless client experience. Data-Driven Insights: Partner with a Customer Success Manager to use insights and metrics that support client retention and long-term results. Contract Details This is a fixed-term parental leave replacement, with employment guaranteed through at least November 2027.

Trusted Shops – Building Trust in Online Shopping.Our mission is to enhance the safety and reliability of online shopping by connecting trustworthy online shops with over 40 million consumers in our Community of Trust. More than 30,000 businesses across Europe rely on our solutions to foster trust in their digital services and products. From genuine reviews to buyer protection and legal tech solutions, our tools provide transparency, reduce uncertainty, and help attract new customers. In short: Say goodbye to fake.Your ImpactAs a Senior Sales Manager, you will play a pivotal role in driving our growth. You will acquire new B2B clients, position our SaaS platform among medium-sized and high-growth companies, and manage the entire sales cycle with a clear focus on closing deals, delivering value, and fostering sustainable customer relationships.Your Mission: Drive Growth. Build Trust. Close Deals.End-to-End Responsibility in New Business: Manage the complete sales cycle from lead identification and qualification through to closing and handover to account management.Active Lead Generation Across Multiple Channels: Engage in events, utilize LinkedIn, conduct cold calls, and perform email outreach while closely collaborating with marketing and partnerships.Consultation & Presentation at Decision-Maker Level: Analyze customer needs, leverage (AI-driven) insights, and compellingly present our SaaS solutions via video, phone, or in-person.Pipeline and Forecast Management: Build and maintain a robust pipeline with measurable momentum and a clear focus on closing.Cross-Functional Collaboration: Work closely with marketing, account management, and customer success to create a seamless, customer-centric experience.

About Trusted Shops Trusted Shops is building a leading Community of Trust in the e-commerce sector. The company empowers businesses with SaaS solutions designed to help online shops build trust and strengthen their operations for the long term. Role Overview: Sales Manager for DACH Region Based in Cologne, this Sales Manager (f/m/d) position focuses on the DACH region. The role centers on enabling online retailers to create safer, more successful e-commerce experiences. Sales Managers at Trusted Shops play a direct part in the growth of thousands of online shops across Europe. What You Will Do End-to-End Sales Ownership: Manage the entire sales process, from first contact to closing deals, and bring new clients on board. Customer Value: Lead proactive discussions and discovery calls to understand each client's business needs, then recommend tailored Trusted Shops solutions. Relationship Building and Management: Develop customized offers, handle follow-ups, and build strong, trusting client relationships. Structured Pipeline Management: Keep all activities, contacts, and sales pipeline progress accurately updated in Salesforce CRM. Cross-Team Collaboration: Work independently but also share best practices, insights, and fresh ideas by collaborating with colleagues from different markets and teams.

Join Trusted Shops, a leader in SaaS solutions, serving over 40 million users and 30,000 businesses across Europe. Our innovative product suite includes the Trustbadge, buyer protection solutions, and the eTrusted Experience Feedback Platform. For 25 years, we have been on a mission to foster trust between people and businesses in the digital age.As a part of our dynamic Products & Engineering Department, which comprises 15 cross-functional teams across three product domains (Consumer, Business, and Platform) operating in an agile environment, we are looking for a passionate Senior Product Manager (f/m/d) to lead our Consumer App. If you thrive in a creative and fast-paced setting, are dedicated to crafting exceptional user experiences, and love driving innovation while supporting our mission, we want you on our team. Make a significant impact on millions of users every day!Key Responsibilities:In your role as Senior Product Manager (f/m/d) for our Consumer App, you will be pivotal in shaping the long-term vision of the app and driving its ongoing development. You will lead initiatives to make the app indispensable for millions of users, creating experiences they love and trust. Collaborating closely with engineering, design, data, and cross-functional stakeholders across the organization, you will ensure that every product decision delivers real value to users while achieving measurable business success.Why Join Trusted Shops?Personal Development: Receive direct support from your Engineering Manager to ensure your growth and success.Health and Well-being: Participate in monthly health activities and enjoy an additional day off for achieving health goals.Collaborative Culture: Work in a supportive environment that values teamwork and innovation.

Trusted Shops – Fostering Trust in E-Commerce.Our mission is to enhance online shopping security and reliability by connecting trustworthy online shops with over 40 million consumers across Europe in our Community of Trust. More than 30,000 businesses throughout Europe utilize our solutions to build confidence in their digital services and products. Whether through authentic reviews, buyer protection, or legal tech solutions, our tools create transparency, minimize uncertainty, and help attract new customers. In short: Say goodbye to fake!Your ResponsibilitiesStep into a leadership role within a team dedicated to achieving real customer successes through modern, supportive leadership. This position is temporary as a parental leave cover until approximately August 2028. If you are eager to elevate projects to the next level, this is the right place for you!Team Leadership & Coaching: Foster the development of a hybrid team through personalized touchpoints, coaching, and individual growth opportunities.Operational Excellence: Ensure efficient, structured, and high-quality processes within Customer Success & Account Management.Customer Retention: Build and strengthen long-term relationships by focusing on clear customer orientation and supporting your team as Trusted Advisors.Process Optimization: Identify areas for improvement and implement optimizations collaboratively with the team.Stakeholder Management: Ensure close coordination with product and operations teams while conveying relevant customer and market feedback.

At Trusted Shops, we are dedicated to creating the leading Community of Trust in e-commerce. With over 800 employees across a dozen European countries, we ensure that consumers can shop safely online. Through our certifications and the Trusted Shops Quality Seal, we guarantee the security, quality, and reliability of online shops.To enhance our market presence in the DACH region, we are seeking a passionate Partner Manager DACH (f/m/d).Your ImpactAs a Partner Manager, you will be responsible for developing and nurturing strategic partnerships in Germany, Austria, and Switzerland. You will drive revenue growth, boost the visibility of Trusted Shops within the regional e-commerce ecosystem, and serve as the primary contact for our partners.Partner Management & Network Development: Maintain existing relationships with partners (e.g., agencies) and expand the agency and affiliate network in the DACH region.Revenue Growth & Upselling: Identify upselling opportunities and implement strategies to maximize partner performance and revenue growth.Affiliate Marketing Optimization: Enhance the affiliate marketing strategy through data analysis, performance monitoring, and the integration of best practices and current industry trends.Cross-Functional Collaboration: Work closely with teams from Marketing, Sales, and Customer Success to ensure strategic alignment, partner success, and integrated campaigns.

About WPPWPP serves as the trusted growth partner for the world's leading brands, merging cutting-edge media intelligence with data solutions, world-class creativity, next-gen production, transformative enterprise solutions, and expert strategic guidance. We empower our clients to embrace change, seize opportunities, and achieve transformational growth through our unparalleled talent and innovative marketing platform, WPP Open. Discover more at WPP.com.At WPP, we embody creative transformation, leveraging the power of creativity to forge a better future for our employees, clients, communities, and planet. WPP Media stands as a global media network uniting top platforms, talent, and partners to create limitless growth opportunities in an interconnected media landscape.Our team at T&P thrives as a data-driven communication agency, dedicated to intertwining creativity, technology, and data in innovative and effective ways. We call it the "Model" — a collaborative approach where creation, strategy, media, and data/CRM work in harmony to tackle challenges, building strong partnerships with our clients.

Join Trusted Shops, where we are dedicated to developing innovative SaaS solutions for over 40 million users and 30,000 businesses across Europe. Our product range includes the Trustbadge, buyer protection solutions, and the eTrusted Experience Feedback Platform. For 25 years, our mission has been to foster trust between individuals and businesses in the digital age.Our Product & Engineering Department comprises 15 cross-functional teams distributed across three product domains (Consumer, Business, and Platform), all working in an agile environment.We are looking for a skilled and inquisitive Senior Fullstack Software Engineer (f/m/d) to join our Platform Domain. If you thrive in dynamic settings, enjoy solving complex problems with code, and are driven to enhance the overall user experience, we want to hear from you.As part of our Trstd Login Team, you will help develop the next generation of secure and user-friendly authentication tools designed to build trust between users and companies.Your Responsibilities as a Senior Fullstack Software Engineer (f/m/d):Collaborate closely with an interdisciplinary product team of growth-oriented developers, product, and delivery experts to create reliable, scalable, and impactful solutions.Develop cross-platform web components, leveraging your deep expertise in leading eCommerce systems such as Shopware, PrestaShop, WooCommerce, Magento, and Shopify to ensure seamless integration and high performance across all environments.Implement secure system communication using OAuth2 and OIDC while embracing a technology-agnostic approach to tackle technical challenges. You will utilize stable, proven technologies under the principle of 'Choose Boring Technology'.Take ownership of your work from start to finish in a culture of 'You build it, you own it'—from developing new features to CI/CD deployments, monitoring, and infrastructure automation with Terraform and Infrastructure as Code (IaC).Why Join Trusted Shops?Personal Development: You will receive direct support for your professional growth...

Join redcare-pharmacy as a CRM Application Manager, specializing in Salesforce. In this pivotal role, you will lead the management and optimization of our CRM applications, ensuring seamless integration with our business processes. Your passion for technology and customer relationship management will help us enhance our services and drive customer satisfaction.

Join LAP Coffee as a Barista Host and immerse yourself in the vibrant coffee culture of Cologne! We are seeking enthusiastic individuals who are passionate about coffee and customer service. As a Barista Host, you will be the face of our café, engaging with customers, preparing high-quality beverages, and ensuring an inviting atmosphere. Your role will be crucial in delivering an exceptional experience to our guests.

Join Intersnack, a leading manufacturer of savory snacks in Germany and a prominent player in the European market as part of the Intersnack Group. Our five production sites across Germany and our headquarters in Cologne distribute renowned brands including funny-frisch, ültje, Chio, POM-BÄR, Tyrrells, and Whole Earth.We employ around 1,800 dedicated individuals and are on the lookout for motivated talents to join our teams at the Cologne headquarters – spanning various departments from Marketing to Supply Chain Management.Apply now spontaneously or stay informed about new career opportunities in the team by subscribing to our Job Newsletter for the latest updates on our favorite snacks team.

Eight Advisory, established in 2009 by a team of eight former partners from Arthur Andersen and other Big 4 firms, specializes in Transaction Services, Restructuring, and Transformation. With a robust workforce of over 950 employees, including 115 partners, Eight Advisory operates across France, the UK, Belgium, Netherlands, USA (New York), Spain, Germany, and Switzerland. As part of the Eight International Network, which boasts more than 650 professionals in over 20 countries, we cater to the increasing demand for expert financial advice from private equity firms, mid-sized and large corporations, and investment banks.We are on the lookout for a driven and detail-oriented individual to join our Strategy & Operations team in Cologne as a Manager / Senior Manager.In this pivotal role, you will:Engage in a highly exclusive environment, evaluating strategic plans while conceptualizing and executing M&A transactions, including carve-outs, integrations, and joint ventures, alongside other intricate business transformations like reorganizations and value creation for both domestic and international corporate and private equity clients.Oversee team members and lead projects/workstreams to enhance Strategy & Operations on a European scale.Collaborate with specialists in transformation, restructuring, valuation, tax, and transaction services, with an emphasis on the strategic and operational dimensions of transformation initiatives.Interact directly with top management of clients, take on responsibilities in business development and marketing efforts, and play an integral role in driving our remarkable growth trajectory.In recognition of your outstanding contributions, you can expect a competitive remuneration package, exceptional career advancement opportunities in the consulting sector, and a healthy work-life balance.

About WPPWPP is the trusted growth partner for the world’s leading brands. We bring together cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions, and expert strategic counsel within a single organization — all powered by exceptional talent and our innovative marketing platform, WPP Open. Our mission is to assist clients in navigating change, seizing new opportunities, and achieving transformational growth. For more information, visit WPP.com.At WPP Media, we are dedicated to creative transformation. Leveraging the power of creativity, we aim to foster a brighter future for our employees, clients, communities, and the planet. As a global media network of WPP, we unite the best platforms, talents, and partners to create new opportunities for limitless growth in an interconnected media landscape.Our team at T&P sees itself as a data-driven communication agency, with a mission to intertwine creativity, technology, and data in exciting and effective ways. We call it the model, and the premise is simple: Creation, strategy, media, and data/CRM work together as a cohesive team that collaborates closely and partnership with clients.

Accor is seeking a Deputy Reception Manager (m/f/d) in Cologne to help guide front desk operations and support the guest experience. This leadership role works closely with the reception team, focusing on smooth daily processes and high service standards. Role overview The Deputy Reception Manager oversees front desk activities, coordinates staff schedules, and supports team development. This position helps maintain consistent service quality and addresses guest needs as they arise. Main responsibilities Supervise daily front desk operations Organize staff schedules and contribute to team growth Maintain service standards for all guest interactions Requirements Background or strong interest in hospitality Clear, effective communication skills Comfort working in a guest-centered environment This position offers the chance to develop leadership skills within a global hotel group. Accor encourages applications from those interested in team management and hospitality.

Role overview The Store Manager at Hollister Co., based in the Rhein Center in Cologne, oversees all aspects of retail operations. This position shapes the store’s environment, ensuring customers feel welcome and the team stays engaged. The manager balances immediate operational needs with longer-term objectives, always aiming to reach sales goals and support staff development. Main responsibilities Supervise daily store operations while upholding strong customer service standards. Guide, motivate, and support the team to deliver consistent results. Analyze sales figures to identify patterns and opportunities for growth. Implement company strategies and initiatives that drive sales and profitability. Manage inventory and visual merchandising to keep the shopping experience attractive and organized.

At LAP, we are committed to making the specialty coffee experience accessible, digital, and convenient. As services increasingly transition to the virtual realm, LAP (Life Among People) is dedicated to restoring the human touch while integrating the personalization and convenience that modern consumers expect from digital businesses.Our dynamic team proudly serves coffee from our locations in Berlin, Munich, and Hamburg, with plans for rapid expansion into Cologne. We are seeking a passionate Store Manager to join us in this exciting new chapter as we launch our first store in the city.As the Store Manager at LAP Coffee, you will play a pivotal role in establishing our brand presence in Cologne. If you are eager to take on a significant role with substantial ownership, impact, and visibility, we want to hear from you!Key Responsibilities:Team Leadership: Inspire and guide baristas towards achieving company objectives while fostering a positive workplace culture.Operational Excellence: Uphold high operational standards across all locations you oversee.Community Engagement: Cultivate strong relationships with local businesses and residents to enhance brand loyalty and community goodwill.Team Scheduling: Manage scheduling to ensure timely operations and readiness.Training Adherence: Implement and maintain training programs to ensure service and product consistency.Product Quality Management: Safeguard the freshness and quality of all food and beverage offerings.Waste Reduction: Develop and maintain systems to minimize product waste in response to business trends.Health & Safety Compliance: Ensure a clean and safe environment by adhering to health and safety standards.

Join DeepL as a Partner Account ManagerDeepL is a pioneering global AI product and research company, dedicated to developing secure and intelligent solutions for complex business challenges. With over 200,000 business clients and millions of individual users in 228 markets worldwide, our cutting-edge Language AI platform is trusted for its human-like translation, enhanced writing capabilities, and real-time voice translation.Founded in 2017 by CEO Jaroslaw “Jarek” Kutylowski, we have grown to a talented team of more than 1,000 passionate individuals, backed by prestigious investors such as Benchmark, IVP, and Index Ventures.At DeepL, our mission is to be the global leader in reliable, intelligent AI technology, creating products that enhance communication, foster connections, and make a significant impact. To realize this vision, we seek talented individuals like you to join us on our journey. If you’re eager to influence the future of AI and elevate your career in a dynamic, purpose-driven environment, DeepL is your next destination.Why Choose DeepL?Our unique combination of advanced AI technology, meaningful work, and a thriving culture sets us apart. We are a team of innovators, researchers, and creators united by a common goal: to unlock human potential by simplifying, enhancing, and connecting work processes.Feedback about life at DeepL is overwhelmingly positive, likely due to our technology that empowers millions to communicate and collaborate more effectively, along with the trust, curiosity, and care that define our culture.Being part of DeepL means being part of a team committed to innovation, growth, and well-being. Explore more about our culture on LinkedIn, Instagram, and our Blog.Your Role at DeepLWe are seeking a dedicated Manager of Partner Sales to lead our efforts in the DACH region within the Global Partnerships Department. You will be instrumental in building and expanding DeepL’s indirect business by cultivating relationships with Value-Added Resellers (VARs), Distributors, and System Integrators (SIs).Your role will focus on driving DeepL’s next phase of partner-led growth by establishing new alliances for our AI-driven productivity solutions and delivering significant, measurable results in terms of sourced pipeline and Closed Won Business.

lap seeks a Barista Trainer Manager in Cologne to lead barista training and maintain high standards in coffee preparation and service. This position plays a key part in shaping the company’s coffee culture by developing training programs and mentoring staff. Main responsibilities Create and update training materials for baristas Mentor barista staff and provide daily support Set clear standards for coffee preparation and customer service Collaborate with management to improve customer experience and strengthen coffee culture Requirements Background in barista training and managing teams Strong understanding of coffee preparation techniques Ability to motivate and guide colleagues Genuine enthusiasm for coffee and customer service This role is based in Cologne, Germany.