Switchboard Operator - Fixed-Term Contract

Join ifs1 as a Switchboard Operator on a fixed-term contract and be the first point of contact for our clients and partners. In this vital role, you will manage incoming calls, direct them to the appropriate departments, and provide exceptional customer service.

Join our dynamic team at ifs1 as an Employee Experience Executive. In this role, you will be pivotal in enhancing employee engagement and fostering a positive workplace culture. Your responsibilities will include developing and implementing initiatives that promote employee well-being, facilitating feedback mechanisms, and collaborating with various departments to improve the overall employee experience.

Join our dynamic team as an Operations Associate at WNS Global Services, located in beautiful Colombo. In this role, you will play a crucial part in supporting our operations team by ensuring efficient and effective processes. This position offers an excellent opportunity for growth and development in a fast-paced environment.

Join our dynamic team as a Business Operations Specialist where you will play a crucial role in enhancing the operational efficiency and effectiveness of our business processes. You will collaborate with various departments to identify areas for improvement, implement solutions, and ensure smooth operations.

Join our dynamic team as a Senior Operations Associate at WNS Global Services, where you will play a pivotal role in streamlining our operational processes and enhancing efficiency across various projects. You will be responsible for leading initiatives that drive operational excellence and foster a culture of continuous improvement.

Join WNS Global Services as a Senior Operations Associate and play a key role in optimizing our operational processes. We are looking for a dedicated professional who can enhance productivity and efficiency while ensuring top-notch service delivery. This position offers the opportunity to work in a dynamic environment where your contributions will directly impact our success.

Join our dynamic team as an Operations Associate at WNS Global Services. In this role, you will be responsible for supporting our operations team, ensuring efficient workflow and contributing to the overall success of our projects. Your keen attention to detail and proactive approach will be essential in driving our operational goals.

Join our dynamic team at WNS Global Services as a Senior Associate - Operations. In this pivotal role, you will be responsible for optimizing operational processes, ensuring efficiency, and driving excellence in service delivery. Collaborate with cross-functional teams to implement best practices and innovative solutions that enhance our operational capabilities.

Join our dynamic team at WNS Global Services as an Assistant Manager - Operations. In this pivotal role, you will oversee daily operational activities, ensuring efficiency and excellence in service delivery. You will lead a dedicated team, implement strategic initiatives, and contribute to the continuous improvement of our operational processes.

Join our dynamic team at WNS Global Services as a Lead Associate in Operations! In this pivotal role, you will oversee operational processes, implement strategies to enhance efficiency, and contribute to our commitment to excellence.

About Gapstars Gapstars is a software development services firm headquartered in the Netherlands. The company builds remote, agile teams in Sri Lanka and Portugal, working with over 300 tech professionals. Gapstars partners with ambitious tech businesses aiming to expand their market presence by delivering scalable software products. Role Overview: Finance Operations Manager Location: Colombo, Western Province, Sri Lanka The Finance Operations Manager oversees core accounting functions, leads the general ledger team, and ensures strong financial controls across international operations. Key Responsibilities General Ledger Management Lead and supervise international general ledger accountants, providing oversight and review. Manage information flow, conduct variance analysis, and ensure compliance with tax and statutory reporting requirements. Take direct managerial responsibility for the GL accounting team. Month-End Closing & Reporting Prepare and post journals for accruals, prepayments, and other month-end adjustments. Maintain and reconcile general ledger accounts for multiple entities. Assist in preparing consolidated management accounts and statutory reports. Support variance analysis and provide commentary for month-end reviews. Contribute to ongoing improvements in systems and processes to boost efficiency and accuracy. Balance Sheet Oversight Oversee reconciliations of key balance sheet accounts, resolving discrepancies as needed. Manage fixed asset registers and process depreciation entries. Facilitate intercompany reconciliations and settlements across international operations. Compliance & Audit Assistance Ensure all financial entries and documentation comply with accounting standards such as GAAP and IFRS. Prepare audit schedules and support external audit requests. Help maintain internal controls and keep process documentation up to date. Work with third-party tax consultants to ensure compliance with local tax laws.

GAC is hiring a Logistics Operations Assistant in Colombo, Sri Lanka. This role supports daily logistics and operations activities, providing an opportunity to gain hands-on experience in the industry. What you will do Prepare and verify invoices using operational systems. Review documents and approvals to confirm they are complete and accurate. Work with internal teams and international contacts to resolve questions. Keep records up to date and ensure systems show current information. Communicate with customers and suppliers about invoicing issues. Support the operations team with administrative tasks to help daily work run smoothly. Location This position is based in Colombo, Western Province, Sri Lanka.

Dijital Team Pty Ltd is hiring a Support & Operations Specialist in Colombo. This role centers on strengthening service desk operations for an Australian Managed Services Provider known for IT support and cloud solutions. Role overview This hands-on technical support position focuses on optimizing how tickets are managed, making sure onboarding processes are ready and consistent, and improving the way support, sales, and accounts teams work together. The aim is to increase operational efficiency, reduce the number of escalations, and remove workflow bottlenecks across the organization. Key responsibilities Enhance ticket management systems and processes Ensure onboarding is smooth and standardized Promote collaboration among support, sales, and accounts teams Identify and address workflow issues to improve efficiency Client background The client is a Managed Services Provider based in Australia, recognized for dependable IT support and cloud services for a wide range of clients.

Join WNS Global Services as a Senior Associate in our Operations team. In this pivotal role, you will be responsible for optimizing processes, enhancing operational efficiency, and providing strategic insights to drive business success. Your expertise will contribute to the seamless execution of our operations, ensuring we deliver exceptional value to our clients.

About GapstarsAt Gapstars, we collaborate with some of Europe’s most innovative tech companies, from cutting-edge startups to rapidly growing scaleups, assisting them in creating high-performing remote engineering teams.With our headquarters in the Netherlands and talent hubs in Sri Lanka and Portugal, we proudly employ over 275 engineers who are dedicated to addressing real-world challenges using modern technologies. Our teams operate across various sectors, including networking, marketplaces, SaaS, and AI, delivering scalable solutions that yield significant results.If you seek a workplace that embraces technical excellence, fosters a strong culture, and offers opportunities for personal and professional growth, we invite you to join Gapstars.About the RoleWe are on the lookout for an adept Finance Professional who will take charge of daily finance administration, assist in the monthly closing process, and conduct operational checks and controls on core business processes.This hands-on position requires a solid finance background, meticulous attention to detail, and the ability to work autonomously. We are specifically interested in a candidate with a more senior profile than a typical finance administrator, allowing for ownership of responsibilities, maintenance of structure, and proactive engagement with minimal supervision.You will oversee end-to-end finance administration while actively participating in daily checks of core business processes. Your role will help ensure that operational activities are accurately reflected in financial records, discrepancies are swiftly identified, and month-end closing activities are robustly supported.This position merges accounting, operational control, reconciliations, and process ownership, making it ideal for someone who is hands-on, organized, and comfortable in an international setting.Key ResponsibilitiesOwn the daily finance administrationProcess and review purchase invoices, sales invoices, bank transactions, and journal entriesKeep precise accounts payable, accounts receivable, and general ledger recordsConduct daily checks and controls on core business processes to ensure completeness, accuracy, and consistency

About GapstarsGapstars is a dynamic partner to some of Europe’s most innovative tech companies, ranging from disruptive startups to rapidly scaling scaleups. We specialize in building high-performing remote engineering teams to tackle real-world challenges using cutting-edge technologies.With our headquarters in the Netherlands and talent hubs in Sri Lanka and Portugal, our team of over 275 engineers works across various domains, including networking, marketplaces, SaaS, and AI, delivering scalable solutions that lead to impactful outcomes.If you are in search of a company that embodies technical excellence, a vibrant culture, and ample opportunities for growth, you’ve found your place at Gapstars.As an Operations Finance Analyst, your main responsibilities will center on budgeting, forecasting, and variance analysis for our Operations and Product activities. You will not just report on past outcomes but will provide stakeholders with insights into the reasons behind those outcomes, their implications, and recommended actions. Your expertise will be pivotal in championing zero-based budgeting and driver-based forecasting, ensuring that our financial plans reflect operational realities rather than historical patterns.Additionally, you will assist in evaluating new product introduction projects and operational efficiency initiatives, providing essential financial analysis and governance that supports informed investment decisions.This role is situated at the nexus of finance and operations, demanding both analytical precision and the ability to convey insights clearly to stakeholders. By collaborating with the Operations Accountant on month-end tasks, you will gain a profound understanding of the accounting principles that inform your analyses. You will be empowered to challenge assumptions, pose difficult questions, and enhance decision-making through advanced financial analysis.A significant aspect of your role will involve collaborating with the Data & Analytics team in IT and the Purchase Ledger team to ensure efficient data capture and reliable automation workflows. This collaboration will enable you to focus on delivering value through analysis and insights instead of spending time on data transformation.

As a Senior HR Executive specializing in HR Operations at Homey, you will oversee comprehensive HR operational processes, ensuring precision, regulatory compliance, and optimization throughout the employee lifecycle. This pivotal role encompasses payroll management, HR systems oversight, and the facilitation of a positive employee experience.Key Responsibilities1. Employee Lifecycle ManagementAdminister onboarding, confirmation, transfer, and exit strategies.Guarantee accurate documentation and maintenance of employee records.Supervise induction processes and ensure compliance with employee documentation.2. HR Operations & AdministrationContinuously update and manage employee records and HRIS systems.Draft HR correspondence including offer letters, confirmations, experience letters, and disciplinary notices.Uphold adherence to established HR policies and procedures.3. Payroll & Benefits ManagementCoordinate and verify payroll inputs such as attendance, leave, overtime, and deductions.Collaborate with finance and payroll teams to ensure accurate salary processing.Oversee employee benefits administration, including insurance, leave, and allowances.4. Attendance & Leave ManagementTrack attendance and leave records meticulously.Ensure compliance with policies and manage approval processes.Generate monthly reports regarding attendance and leave.5. Compliance & Statutory RequirementsEnsure alignment with labor laws and internal policies.Maintain statutory records and facilitate audit processes.Manage regulatory documentation and reporting obligations.6. HR Systems & ReportingEnsure HRIS data accuracy and integrity.Create HR reports including headcount, attrition, and payroll analytics.Identify and implement opportunities for automating and enhancing HR processes.7. Employee Support & HR HelpdeskAddress employee inquiries concerning HR operations.Ensure prompt resolution and maintain high service standards.Support employee engagement initiatives from an operational perspective.

Join Homey as a Continuous Improvement Executive and play a crucial role in enhancing operational excellence throughout our organization. Your analytical skills will help identify and rectify process inefficiencies, contributing to improved productivity, quality, and overall customer satisfaction.This position involves close collaboration with diverse teams to assess current workflows and systems, formulate data-driven strategies, and spearhead change initiatives that align with our vision of transforming the home-buying journey.Key Responsibilities:Analyze existing processes to uncover opportunities for operational enhancements.Create, document, and enact process improvements and standard operating procedures (SOPs).Work alongside stakeholders to promote continuous improvement initiatives.Track and evaluate key performance indicators (KPIs) to gauge the effectiveness of improvement efforts.Facilitate or assist in training sessions for the implementation of new processes and enhancements.Compile reports and presentations to share insights and recommendations.Assist in integrating technology solutions to optimize operations.

Provide daily support for the commercial organization to ensure operational efficiency.Ensure the timely and precise processing of subscription and project revenues.Maintain and accurately process customer ledger records.Oversee credit control and promptly address customer inquiries.Conduct ledger reconciliation for subscription revenues.Assist in preparing reports for financial audits.Continuously evaluate and maintain Accounts Receivable KPIs.Collaborate with Project Operations and Sales teams for seamless communication.Act as the liaison between the commercial organization and financial reporting, serving as the primary point of contact.Provide comprehensive administrative support to the global finance team and shared service center.

About Gapstars Gapstars partners with leading tech companies across Europe, from startups to expanding scaleups, to build high-performing remote engineering teams. Headquartered in the Netherlands, with talent hubs in Sri Lanka and Portugal, the company brings together over 275 engineers who solve practical challenges using current technologies. Teams work across sectors such as networking, marketplaces, SaaS, and AI, delivering scalable solutions that drive real results. Role Overview: Finance Operations Manager / Assistant Finance Manager This Colombo-based role calls for a finance professional to manage daily finance operations, support month-end closing, and carry out operational checks on key business processes. The position suits someone with a strong finance background, keen attention to detail, and the ability to work independently. Gapstars seeks a candidate with experience beyond standard finance administration, ready to take ownership and maintain structure with minimal supervision. The role combines accounting, operational control, reconciliations, and process ownership. It is well suited to someone who is hands-on, organized, and comfortable working in an international environment. What You Will Do Oversee daily finance administration Process and review purchase invoices, sales invoices, bank transactions, and journal entries Maintain accurate records for accounts payable, accounts receivable, and the general ledger Carry out routine checks and controls on core business processes to ensure completeness, accuracy, and consistency