About the job
Location: Costa Rica
Work Mode: Hybrid
Role overview
The Lead Business Intelligence Analyst at Encora guides the design, development, and upkeep of advanced software solutions. This position works closely with teams across the company to understand business needs and turn them into scalable, efficient applications. Oversight of technical projects, mentoring junior engineers, and improving development practices are central to this role, all to ensure the delivery of reliable, high-quality systems.
What you will do
- Design and maintain analytical models that track device lifecycle, app usage, monetization performance, and customer engagement, with a focus on data accuracy and consistency.
- Take ownership of KPI frameworks and executive dashboards using Apache Superset, creating clear metric definitions and a trusted single source of truth.
- Work with Product, AdOps, Sales, Operations, and Engineering teams to turn complex data into strategic insights and actionable recommendations.
- Lead business intelligence projects such as improving data quality, optimizing data pipelines, conducting advanced analyses (including cohorting, churn, lifetime value, and auction funnel diagnostics), and mentoring analysts.
