About the job
CaptiveAire Systems, Inc. seeks a Technical Sales and Field Service Engineer to join the team in Cranford, NJ. This hybrid role blends sales activities with on-site technical support, working directly with customers to understand their needs and ensure equipment runs smoothly.
Role overview
This position focuses on both growing client relationships and providing hands-on service. The engineer will recommend solutions tailored to each operation, deliver product demonstrations, and troubleshoot equipment at customer locations. Clear communication and a service mindset are essential.
What you will do
- Identify client needs and recommend appropriate solutions to support sales goals.
- Present technical information and demonstrate products to customers.
- Visit customer sites to provide troubleshooting and technical support for equipment.
- Maintain strong communication with clients to address questions and ensure satisfaction.
Requirements
- Technical background in engineering or a related discipline.
- Experience working directly with customers in both sales and support settings.
- Ability to explain technical topics clearly and effectively.
- Motivation to learn and solve problems in the field.
