About the job
We are welcoming applications from candidates located in Czechia or Slovakia.
Join a Leading Global SaaS Company | Recently Secured $28M Series B Funding | 100% Remote or Hybrid Work Options
Experience the #1 AI Business Communication Platform
About CloudTalk
With a remarkable $28 million Series B investment secured in January 2024 from notable investors including KPN Ventures, Lead Ventures, Point 9, and HenQ, CloudTalk's AI-driven communication platform empowers over 4,000 sales and support teams to transform customer experiences into a significant revenue-generating advantage.
Our platform is built to support businesses of all sizes, from innovative scale-ups like Deel to industry giants such as Nokia, Glovo, and Rakuten. We enable organizations globally to engage in impactful conversations, managing calls and messages from a single, unified interface.
CloudTalk is dedicated to creating a cohesive ecosystem for sales and customer service communications, allowing every professional to engage in more productive and meaningful dialogues.
Your Challenge:
Are you prepared to redefine the future of voice communication? Join our Voice Team, which serves as the backbone of our advanced technical solutions. We ensure that every call is not just connected but delivered with exceptional quality. From seamless call transfers to secure recordings, we tackle intricate challenges that keep our systems operational and our users satisfied.
Our responsibilities extend beyond the basics; we manage critical services such as open-source Asterisk and Kamailio and drive the development of our VOIP platform. Here, you will have the chance to integrate cutting-edge technologies, including AI-powered services, and make a substantial impact in the dynamic realm of communication.
What You Will Work On:
- Develop and maintain high-performance, scalable Voice platform services with zero downtime releases in the AWS environment
- Integrate third-party AI tools into our ecosystem
- Ensure the smooth operation of our infrastructure
- Participate in the automation and scaling of our infrastructure
- Enhance security measures
- Collaborate with cross-functional teams to establish best practices for building, testing, and operating services at scale
What Makes You an Ideal Candidate:
- Proficient in at least two programming languages, with a preference for Node.js, Golang, and/or Python
- Familiarity with AWS technologies
- Experience in Linux server administration
- Understanding of network protocols
- Knowledge of VoIP systems is beneficial but not mandatory
- Strong analytical, decision-making, and critical-thinking abilities
- Experience in DevOps, particularly in building tools and frameworks
