Customer & Supply Administrator

frank green designs products that encourage sustainable living and help reduce single-use plastics. The company’s mission centers on making it easier for people everywhere to build more sustainable habits. Role overview The Customer & Supply Administrator is based in Dandenong South, Victoria, and works within the wholesale team. This position connects close…

BlueScope Steel Limited seeks a Purchasing Officer to support procurement activities at the Dandenong South site. This role ensures production needs are met by managing the sourcing and delivery of materials. Key responsibilities Identify and source quality materials required for ongoing operations Negotiate pricing and supplier agreements to secure favorable terms Track orders and coordinate with suppliers to maintain timely deliveries Location This position is located in Dandenong South.

About Lyka Lyka is an Australian pet wellness company focused on improving the lives of pets through nutrition. The team delivers nutritionally balanced, whole-food meals directly to pet owners across Australia. With a commitment to both pet health and environmental sustainability, Lyka has already served more than 100 million meals nationwide. The company continues to expand its product range, aiming to include disease prevention meals and supplements, and has plans to enter new markets. More than 250 team members at Lyka work together to develop technology and products that help pet parents support their animals’ well-being. Our Mission Lyka addresses pet health with a preventative and personalized approach. The company creates tailored nutrition plans for each pet, focusing on both quality of life and longevity. The goal is to identify and address the root causes of health problems, not just treat symptoms. Role Overview: Procurement Specialist The Procurement Specialist plays a key part in strengthening Lyka’s procurement processes. The role centers on sourcing ingredients, over 90% of which come from Australian producers. Daily work involves managing supplier relationships, tracking and improving supplier performance, overseeing forecast management, and applying cost optimization strategies.

frank green creates products designed to reduce single-use plastics, aiming to make sustainable living both accessible and attractive. The company encourages people worldwide to make environmentally conscious choices each day. Role overview The Lifecycle Marketing Specialist manages the full customer journey through CRM channels, focusing on retention, engagement, and increasing long-term value. This position combines strategic planning with hands-on campaign execution, designing and delivering communications across several global regions. Daily tasks include optimizing automated customer journeys based on real-time behaviors and shaping messages at every customer touchpoint, from initial purchase to repeat business and advocacy. In addition, this role supports the launch and ongoing management of frank green’s global loyalty program, overseeing how dedicated customers are rewarded and retained. Collaboration with other teams is essential to ensure CRM efforts contribute to both revenue growth and a stronger customer experience. Main responsibilities Lead and execute lifecycle campaigns via Email and SMS, in line with broader marketing plans. Deliver tailored campaigns across more than five global regions, balancing consistency with local needs. Develop and optimize automated journeys, including welcome, abandoned cart, post-purchase, and win-back flows. Test and analyze campaign performance to improve key metrics. Segment audiences using behavioral and RFM data to improve targeting. Support other marketing initiatives with customer insights. Assist with launching the global loyalty program. Oversee daily loyalty program operations, including points, tiers, and rewards. Identify and implement ways to increase loyalty program participation and engagement. Analyze campaign results and share actionable insights with the team. What success looks like Increased customer retention and more repeat purchases in key markets. Growth in active loyalty members and more activity in earning and redeeming points. CRM channels contributing a larger share of company revenue. Improved open rates, click-through rates, conversions, and ROI. Lower customer churn through timely, targeted re-engagement. CRM data insights guiding broader marketing and growth strategies. Requirements 2–4 years of experience in Lifecycle, CRM, or Retention Marketing, ideally within DTC or Ecommerce. Hands-on experience with platforms such as Klaviyo, Yotpo, or similar CRM tools. Strong analytical skills and the ability to interpret complex data sets. Location This position is based in Dandenong South, Victoria, Australia.