About the job
About the Role:
As the Team Leader in our dynamic healthcare campaign, you will play a pivotal role in managing daily operations and enhancing team performance. You will supervise a dedicated group of professionals, track key performance indicators (KPIs), offer ongoing coaching, and execute strategies for continuous improvement. Your leadership is vital in maintaining service excellence and creating an engaging and motivating workplace culture.
Key Responsibilities:
- Team Oversight – Manage and support daily operations of your assigned team.
- KPI Management – Assess and analyze team and individual KPIs within your campaigns.
- Coaching & Development – Conduct personalized feedback sessions to address performance gaps and foster professional growth.
- Training & Onboarding – Facilitate effective training for new team members to ensure seamless integration.
