Customer Activation Lead

Role overview auror seeks a Customer Activation Lead based in Denver, Colorado. This position centers on helping customers get the most value from auror’s products. The Customer Activation Lead guides efforts to engage users and improve their experience from the very beginning. What you will do Lead projects that encourage customer engagement and activation …

Be a Part of the Financial Revolution.At Robinhood, our goal is to make finance accessible to everyone. With a projected transfer of $124 trillion in wealth to younger generations by 2048, we are at the forefront of an unprecedented financial shift. If you're eager to play a pivotal role in this historic evolution, we want to hear from you.About the Team and the RoleThe Customer Experience team at Robinhood is integral to our mission of making finance inclusive for all. This team is dedicated to providing exceptional support to our customers, addressing a diverse array of account inquiries with timely, precise, and empathetic service.As a Customer Experience Team Lead, you will oversee a team of customer support representatives, ensuring they deliver high-quality service and resolve customer issues with efficiency. You will focus on coaching team members, enhancing their technical skills, and fostering subject matter expertise. Your role will involve collaborating with the Customer Experience Manager to maintain operational excellence and serving as a key contact for complex customer escalations. By driving performance through coaching, quality assurance, and accountability, you will work closely with operations and compliance teams to continually enhance the customer experience.Schedule & Work EnvironmentThis position is office-based, requiring 100% in-person attendance at our Denver, CO or Westlake, TX locations.The team operates seven days a week from 7:00 a.m. to 10:00 p.m. ET. Employees typically work either five 8-hour shifts or four 10-hour shifts per week, with specific schedules determined post-hire.At Robinhood, we value the benefits of in-person collaboration to inspire innovation and build community. Our office environment is designed to be dynamic and supportive of high-performing teams.Key ResponsibilitiesGuide the development of customer experience representatives providing direct support to our customersDeliver ongoing coaching and performance evaluations to foster strong customer outcomes and team growthAddress escalated customer issues and resolve complex matters with urgency and professionalismManage daily operations, including queue management and workforce optimization to enhance service delivery

Runna is building a training platform for runners of all levels, offering coaching, training plans, and a supportive community through its app. After closing a $6.5M funding round in November 2023 and being named a global finalist for Apple’s iPhone App of the Year in 2024, Runna joined the Strava family in 2025. The company is growing quickly and aims to become the top global platform for runners. This is a chance to join Runna’s team in Denver during a period of rapid expansion and help shape the future of the customer experience function. Role overview The Customer Experience Team Lead will oversee the US Customer Experience team within General Support. The role focuses on delivering a consistent, high-quality, and scalable customer experience for Runna’s users. What you will do Manage and develop a team of customer experience associates Drive team performance using metrics such as CSAT and NPS Ensure smooth day-to-day operations Balance hands-on leadership with strategic planning to support team growth and operational execution Identify customer trends and suggest process improvements Raise communication standards for the team Collaborate with cross-functional teams to turn customer insights into product and experience enhancements Impact and growth This position offers the opportunity to scale the customer experience team and shape the customer journey for a growing user base. The work directly influences both team development and the quality of the product experience for runners worldwide.

Join Robinhood as a Customer Experience Team Lead, where you will play a pivotal role in shaping the customer experience for our users. You will lead a team dedicated to ensuring our customers have the best possible experience with our services. Your leadership will guide the team in effectively resolving customer inquiries and enhancing overall satisfaction.

bet365 is searching for a CRM Lead based in Denver to focus on customer engagement and retention in the gaming sector. This position centers on using data insights to shape how customers interact with the platform and to improve their overall experience. Role overview The CRM Lead will analyze customer data and trends to inform engagement strategies. The goal is to build stronger relationships with players and encourage long-term loyalty. Key responsibilities Interpret customer data to guide retention and engagement efforts Develop and refine CRM strategies tailored to gaming audiences Work to ensure customers have a positive and memorable experience Location This role is based in Denver.

Role overview bet365 is seeking a CRM Operations Lead based in Denver. This position manages the daily operations of customer relationship management activities, ensuring that CRM strategies are implemented to support customer engagement and satisfaction. The role calls for a hands-on approach to translating plans into real improvements for customers. What you will do Oversee the execution of CRM initiatives from start to finish Identify and improve processes that influence customer engagement Make sure CRM strategies lead to positive customer experiences Requirements Strong analytical skills for interpreting data and outcomes Clear and effective communication abilities Proven experience leading projects successfully

Role overview Thuma is hiring a Retail Team Lead for the Cherry Creek store in Denver, Colorado. Reporting to the Store Manager, this role shapes both the customer experience and the day-to-day atmosphere for the team. Key responsibilities Mentor and support retail associates, encouraging their development on the sales floor Promote a collaborative and positive workplace where team members feel appreciated Set a welcoming and polished tone for every customer interaction Maintain strong visual merchandising standards and uphold Thuma’s brand values Work with the team to achieve operational goals and essential store metrics Requirements Confidence and professionalism in interactions with customers and colleagues Experience in retail or other customer-facing roles is an advantage Dedication to teamwork and delivering a high standard of service

Join the energetic team at JETSET Pilates as a Studio Lead! In this pivotal role, you will enhance the client experience and support our dedicated instructors. As a Studio Lead, your primary mission is to deliver outstanding service to our clients, whether in person, via email, or over the phone. Building strong relationships with both clients and staff is essential to fostering a friendly and inviting studio atmosphere.Your responsibilities will include answering phone calls, addressing inquiries, managing email communications, and processing sales in accordance with JETSET Pilates’ exemplary service standards. You will accurately conduct retail transactions, keep the front desk and lobby impeccably organized, assist instructors with opening and closing duties, and stay informed about all policies and pricing to provide precise information to both existing and prospective clients.Additionally, Studio Leads will take on various tasks as assigned and are expected to be flexible with morning, evening, and weekend shifts as needed.

At Forge, we recognize that our team is our most valuable asset. As pioneers in technology within the private market, our mission is to create a brighter future for all. We embody this vision through our core values of being bold, accountable, and humble. Each day, we witness the impact of our vision, supporting the teams behind the most significant innovations of our time, from space exploration to artificial intelligence and beyond.With our liquidity solutions, exclusive data insights, custody offerings, and a dynamic marketplace, Forge strives to establish a best-in-class technological infrastructure that empowers a transparent, accessible, and seamless global private market for companies, employees, and investors. Through Forge, employees can sell their private shares, employers can reward shareholders with pre-IPO liquidity, and individual and institutional investors can engage in the growth of private unicorns.Forge's unique global marketplace meets the increasing demand from individual and institutional investors seeking exposure to private company stocks, fostering a growing network effect.Our capability to provide these powerful financial solutions has sparked immense interest from investors, driven demand from customers, and created a need to expand our team to meet the needs of more companies, teams, and innovators.

Company: Mejuri Location: Cherry Creek, Denver About Mejuri Mejuri, founded in 2015 by third-generation jeweler Noura Sakkijha, has reimagined fine jewelry as a daily form of self-expression. The brand encourages customers to celebrate their personal style every day, moving beyond the idea of jewelry as just a gift for special occasions. With over 58 stores worldwide, a strong digital presence, and a user-friendly app, Mejuri focuses on responsible sourcing, sustainable practices, and philanthropic initiatives that reflect its core values. Role Overview The part-time Floor Lead plays a key role on the store leadership team. This position drives store success by fostering outstanding customer service, supporting team development, and keeping daily operations on track. The Floor Lead sets the tone on the sales floor, modeling strong interpersonal skills and upholding Mejuri’s values. Motivating others and building a collaborative team environment are central to this role. What You Will Do Customer Engagement Set the standard for in-store customer experiences by communicating and training the team on Mejuri's Steps of Selling. Drive both personal and team performance to achieve Key Performance Indicators (KPIs), including OPH, NPS (85% or higher), SPH, conversion, and sales success. Promote and support in-store services such as piercing and engraving to enhance the customer experience. Operations Participate in monthly inventory and cycle counts, ensuring the team is prepared and informed.

Angi’s Technical Operations team in Denver is looking for an IT Support Lead to guide day-to-day support and help shape internal IT practices. This role blends hands-on technical troubleshooting with leadership, focusing on both immediate support needs and long-term improvements. Role overview The IT Support Lead serves as a senior escalation point for complex hardware and software issues, stepping in when problems go beyond the typical technician’s scope. This position also takes a central role in project-based work, including site deployments, migrations, event technology support, and managing conference room systems. The role is based in Denver, CO, and typically requires 3 to 5 days per week in the office, with some flexibility for remote work depending on team needs. Key responsibilities Act as the Tier 3 escalation contact for challenging technical issues that require advanced troubleshooting. Lead and contribute to projects such as new site deployments, technology migrations, and event support. Review and refine deployment runbooks, standard operating procedures, and the internal Knowledge Base to help reduce recurring incidents. Collaborate with Systems Engineering on incident response and participate in skill-building guild activities. Mentor junior technicians and encourage teamwork among technical staff to support company objectives. Work environment This role is primarily based at Angi’s Denver office. Regular in-person presence is expected, with some flexibility for remote work as determined by team requirements.

At Voyager Technologies, we are pioneering advancements in defense, national security, and space technology. Our mission is to deliver transformative solutions that address complex challenges, ensuring the safety and progress of humanity as we explore new frontiers.Shape the Future: Join Voyager TechnologiesThe future is crafted by those who dare to innovate. At Voyager Technologies, we are committed to developing technologies that safeguard lives and prepare us for the challenges ahead. We seek individuals who are motivated to innovate, adapt, and excel in their roles. These positions require courage and a strong sense of purpose.Become part of a culture that fosters innovation, rewards curiosity, and drives real impact. Join a team of dedicated professionals united by a common goal and grounded in practical realities.If you are ready to apply your expertise where the stakes are high and the mission is greater than any individual, forge the future with Voyager.

Location: Denver, CO – US About Crusoe Crusoe is a vertically integrated AI infrastructure company focused on accelerating the abundance of energy and intelligence. The team manages every layer of operations, from energy generation to data processing, supporting ambitious AI workloads worldwide. Crusoe’s energy-first approach aims to make AI infrastructure more efficient and accessible. The company is growing quickly, shaping the future of AI and energy together. Role Overview: Supply Chain & Logistics Lead – SPARK As Crusoe Spark scales from 20 to over 100 units each year, the supply chain has become a core strategic function. The Supply Chain & Procurement Lead will oversee the entire supply chain for the Spark product line. This includes sourcing long-lead items, managing supplier relationships, reducing bill of materials (BOM) costs, and developing inventory strategies. This role is responsible for ensuring material availability never limits deployment. The position is hands-on and central to Crusoe’s ability to deliver modular power and computing infrastructure rapidly. What You Will Do Lead end-to-end supply chain operations for the Spark product line Source long-lead components and manage supplier relationships Drive BOM cost reductions and optimize procurement processes Develop and execute inventory strategies to support rapid deployment Ensure material availability aligns with deployment schedules and business goals Who Thrives Here Proactive, opportunity-driven individuals People who enjoy working in a high-growth, evolving environment Those motivated by meaningful work and collaboration with experts in energy, manufacturing, data center construction, and cloud services Join Crusoe to help shape the future of AI infrastructure and energy, working alongside a team that values support and shared success.

Reports to: Director of Marketing and E-commerceAbout Rocky TalkieFounded in 2019, Rocky Talkie has quickly established itself in the handheld radio industry with innovative products designed specifically for climbers and skiers. Our commitment to creating user-friendly, durable, and high-performance communication devices has garnered a loyal customer base across North America and Europe. We pride ourselves on our ability to produce equipment that meets the rigorous demands of outdoor enthusiasts and professional applications alike, and we are dedicated to supporting our customers in their adventures.Driven by the belief that effective communication in the backcountry can save lives, we donate $2 from every radio sold to search-and-rescue teams nationwide.The OpportunityWe are seeking a Creative Lead who excels at merging design, storytelling, and technical expertise to craft engaging creative outputs. Collaborating closely with brand, marketing, and product teams, you will play a pivotal role in narrating the Rocky Talkie story through high-quality creative work.This position emphasizes leadership in three primary areas: creative direction, visual storytelling, and the development of creative production systems.As we carve out a distinct creative identity that mirrors the craftsmanship of our products and their usage in challenging environments, your work will help shape our visual presence across all customer touchpoints—from product launches and marketing campaigns to educational initiatives and partnerships.With our expansion into new activities and professional sectors where reliability is paramount, your creative contributions will balance compelling narratives with clarity and trustworthiness. Experience in producing work that conveys both inspiration and technical reliability is invaluable in this role.At Rocky Talkie, each leadership position is entrepreneurial and creative, requiring a blend of strong creative instincts and hands-on execution.

Angi, Inc. connects homeowners with skilled professionals for a wide range of home service projects. With over 300 million projects completed and a team of 2,800 employees worldwide, Angi has established a trusted platform for both homeowners and service providers. Role overview The IT Support Lead is a central member of the Technical Operations team at Angi’s Denver office. This position requires working onsite 3 to 5 days per week, with some flexibility for remote work as team needs allow. The role focuses on maintaining reliable technology for all employees while fostering a collaborative and improvement-driven culture. Strong technical expertise, a commitment to customer service, and a willingness to mentor others are all important in this position. What you will do Act as the Tier 3 escalation point for complex hardware and software issues that surpass standard technician support. Lead and participate in projects such as site deployments, migrations, event support, and managing conference room technology. Audit and enhance deployment runbooks, standard operating procedures, and the internal Knowledge Base to help reduce recurring incidents. Collaborate closely with Systems Engineering teams on incident response and joint initiatives to strengthen team capabilities. Mentor junior technicians and help set a high standard for technical support across the group. Team culture The Technical Operations group is committed to providing a dependable IT environment for Angi employees. Team members support each other, share knowledge, and work together to deliver strong service and technical solutions.

Join Veo in Revolutionizing Mobility in Denver!Company OverviewAt Veo, we are pioneering the future of mobility sharing with our innovative dockless pedal bikes, e-bikes, and e-scooter systems, set to launch in Denver in Spring 2026. We also provide an extensive range of options including fat-tire bikes, cargo bikes, and ADA-compliant bikes, making us the most versatile shared mobility provider in the industry. Our mission is to deliver sustainable transportation solutions that enrich communities. We take pride in designing and engineering our own vehicles along with cutting-edge hardware and software systems, ensuring our users enjoy a seamless experience. We are headquartered in Chicago, IL, and are eager to welcome talented individuals from across the U.S. to join our team!Role OverviewAs the Tech Lead at Veo, you will spearhead our innovative dockless micro-mobility program. Your leadership will be crucial in ensuring operational efficiency, managing daily tasks, and addressing customer service inquiries. We're looking for someone with a proactive mindset and excellent customer service skills who is ready to tackle challenges head-on.

Robinhood Markets, Inc. is looking for an Account Operations Lead to help improve account operations and enhance client satisfaction. The position is available in Denver, CO or Westlake, TX. Role overview This role focuses on making account operations more efficient and reliable. The Account Operations Lead will work to raise service standards and ensure clients receive practical, timely solutions. What you will do Lead a team focused on improving operational processes Make sure all activities follow regulatory guidelines Help deliver quality service and solutions for clients Location This position is based in Denver, CO or Westlake, TX.

We are seeking a highly motivated and skilled Lead iOS Developer to join our dynamic team at 360IT Professionals. In this role, you will lead the development of innovative iOS applications, ensuring high performance and responsiveness to user requests. As a key member of our team, you will collaborate with designers, product managers, and other developers to create seamless user experiences.Your responsibilities will include mentoring junior developers, conducting code reviews, and implementing best practices in software development. If you are passionate about mobile technology and want to make a significant impact in our organization, we want to hear from you!

Join our dynamic team at StemXpert as a Java Lead Developer. In this pivotal role, you will be responsible for leading a team of developers, architecting robust Java applications, and ensuring the delivery of high-quality software solutions. Your expertise in Java frameworks, agile methodologies, and team leadership will help drive our projects to success.

We are seeking a skilled Software Test Lead to join our dynamic team at Systems Technology Research. In this pivotal role, you will lead testing initiatives, ensuring that our software products meet the highest quality standards. You will collaborate closely with developers and project managers to define testing strategies, develop test plans, and execute rigorous testing protocols.Your expertise will guide the team in identifying defects, tracking issues, and implementing improvements in our testing processes. This position offers a unique opportunity to influence the quality assurance practices of our innovative software solutions.