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Experience Level
Experience
About the job
The Customer Education Specialist at Klaviyo helps clients build confidence with the platform by providing clear education and training. This position centers on creating engaging learning experiences that encourage customers to use Klaviyo more effectively.
What you will do
Collaborate with teams throughout Klaviyo to develop educational content for a variety of customer needs
Lead live training sessions to walk customers through Klaviyo’s features and recommended practices
Create resources and materials that support ongoing learning and customer success
Impact
By designing and delivering effective education, this role helps customers get more value from Klaviyo, increases their satisfaction, and supports long-term retention.
Role overview The Customer Education Specialist at Klaviyo helps clients build confidence with the platform by providing clear education and training. This position centers on creating engaging learning experiences that encourage customers to use Klaviyo more effectively. What you will do Collaborate with teams throughout Klaviyo to develop educational conte…
Role overview The Senior Customer Education Specialist at Klaviyo in Denver, CO plays a key part in developing and refining training programs for customers. The goal is to help clients use the Klaviyo platform more effectively by providing clear and practical learning resources. What you will do Create, revise, and maintain educational materials for Klaviyo customers Collaborate with teams across the company to collect insights and feedback Design training content that is accessible and engaging for users with varying experience levels Tailor resources to meet the needs of different customer segments Collaboration This role works closely with product, support, and other internal groups to keep training materials accurate and relevant as the Klaviyo platform changes.
Full-time|$90K/yr - $136K/yr|On-site|Denver, Colorado, United States
About AurorAuror is at the forefront of the retail industry, dedicated to combating theft and Organized Retail Crime, a staggering $150 billion issue affecting communities globally. As a company founded in New Zealand over a decade ago, we have partnered with some of the most prominent retailers across the US, Canada, Australia, New Zealand, and the UK to create innovative solutions that mitigate crime.At Auror, our mission is to connect individuals and intelligence to significantly reduce crime rates. We harness the power of technology for positive change, and we are seeking passionate, determined, and innovative individuals to join our team in making a lasting impact.We are also leveraging the potential of artificial intelligence to enhance our operations—whether it's through better trend detection, improved customer support, or streamlined internal processes. We encourage every Auror to explore how AI can enrich their work experience.The RoleIn the capacity of Customer Education Manager, you will lead the strategy, development, and delivery of Auror's customer education program, curating a tailored learning experience that empowers customers and partners to effectively engage with the Auror platform.This is a foundational role where you will craft and implement learning pathways that cater to various user profiles—from store associates reporting incidents for the first time to LP investigators and law enforcement conducting investigations, as well as system integrators executing the complete Auror setup. Your objective is to deliver consistent, contextually relevant training that enhances platform adoption while alleviating the repetitive training demands on Customer Success. This role encompasses collaboration across Customer Success, Product, and Marketing. We expect you to be agile and resourceful, utilizing AI tools to amplify your productivity and establish a top-tier educational program.Key responsibilities include:Establishing the strategy and roadmap for Auror's customer education program, including the selection and implementation of a Learning Management System (LMS).Designing and developing role-based learning pathways for key user personas—store associates, LP investigators, law enforcement, senior leaders, and system integrators—aligning training with actual user engagement with Auror.Creating contextual learning modules that automatically surface at critical moments: during the first login, upon feature unlocks, and after new module access—ensuring knowledge remains timely and accessible.Producing engaging educational content such as interactive modules, video walkthroughs, assessments, and certifications—leveraging AI to enhance the learning experience.
Join Zocks as a Customer Support Specialist and play a vital role in enhancing our customer experience. We are seeking a dedicated individual who is passionate about helping customers and providing top-notch support. If you thrive in a dynamic environment and possess excellent communication skills, we encourage you to apply!Location and Logistics: This is a hybrid position, requiring you to report to our Denver office for at least 51% of your working hours. You will need to be present in the office 100% of the time during your initial 60 days of employment to facilitate training and integration.Shifts are available from Monday to Friday, with the following options:7am-4pm MST or 9am-6pm MST.Salary: The starting salary for this role is between $70,000 and $80,000, with the potential for a variable bonus based on the company’s performance.Visas: We are unable to provide sponsorship for work visas for this position. Candidates must have authorization to work in the United States.Interview Process: The interview process includes an initial 30-minute call with our recruiter, followed by up to three interviews lasting between 30-45 minutes each. Expect one interview to focus on hypothetical support scenarios. The total estimated time commitment for interviews is up to 3 hours.Please be aware that due to the sensitive nature of our work in the financial services sector, the selected candidate will undergo background and reference checks as part of the onboarding process.
Truewerk seeks a Customer Experience Specialist in Denver to assist customers throughout their apparel journey. This position centers on supporting people as they use Truewerk products and services, ensuring each interaction is helpful and positive. Key responsibilities Handle customer questions and requests via phone, email, and chat Resolve issues and address concerns with care Provide accurate product details to help customers make informed choices Collaborate with team members to maintain a strong customer experience What we look for Background in customer service or retail (apparel experience is helpful) Clear communication skills and a friendly, helpful attitude Interest in clothing, gear, or the apparel field Strong problem-solving skills and organizational ability This role is a good match for those who enjoy helping others and have an interest in apparel. Join Truewerk in Denver and contribute to a team focused on delivering great service.
About StableAt Stable, our aim is to revolutionize how businesses establish their presence online. We provide a seamless solution for companies to manage their physical mail through a dedicated business address and an intuitive online dashboard. Trusted by over 10,000 organizations, including industry leaders like Gitlab, Glassdoor, and Indiegogo, we help automate mailroom processes and serve as a permanent business address for IRS, state, and vendor communications.Our innovative tools are designed to navigate outdated regulations that were established in the 1800s, empowering modern companies to thrive without the constraints of physical geography.We are committed to transforming the cumbersome system of entity management, starting with business addresses and mail. By simplifying these complex processes, we deliver delightful experiences that equip today's businesses with the necessary tools to advance swiftly.Backed by prominent Silicon Valley investors such as Y Combinator, Craft Ventures, and Hustle Fund, Stable is experiencing rapid growth. We cater to a diverse range of clients, from budding startups to publicly traded corporations across various sectors, including technology, logistics, and property management.This is a unique opportunity to join an early-stage startup as one of the foundational team members and play a crucial role in reshaping the future of business operations. Role OverviewAs a Customer Support Specialist, you will be at the forefront of customer engagement, ensuring that our clients receive exemplary support and fostering their satisfaction. Delivering an outstanding customer experience is pivotal to our growth strategy, encouraging customer loyalty and referrals.In this role, you will interact directly with our clientele — CEOs, founders, and operations managers from rapidly growing enterprises worldwide. As part of our expanding Customer Experience (CX) team, your key responsibilities will include offering high-quality support and leveraging insights from customer interactions to advocate for their needs.Key Responsibilities:Email Support: Manage customer relationships through effective email communication and resolution of support tickets.Customer Advocacy: Use customer feedback to identify areas for service improvement and enhance the overall customer experience.
Join Flexport as a Customs Specialist, where you'll play a crucial role in facilitating international trade and ensuring compliance with customs regulations. As a key member of our logistics team, you will work closely with clients and government authorities to streamline the customs process and resolve any potential issues.
Join our dynamic team at 360IT Professionals as an ETL Informatica & Cognos Reporting Specialist. This role is pivotal within the higher education domain, where you will leverage your expertise in data extraction, transformation, and loading (ETL) processes to support academic institutions in achieving their data management goals.Your responsibilities will include designing and implementing ETL processes using Informatica, creating insightful reports with Cognos, and collaborating with various stakeholders to enhance data-driven decision-making in educational settings.
Join Us in Shaping the Future of Finance!At Robinhood, our mission is to democratize finance for everyone. With an estimated $124 trillion in assets expected to transition to younger generations over the next two decades, we stand at the forefront of this monumental financial shift. If you're eager to play a pivotal role in this transformative journey, we invite you to learn more.About the Team and RoleAs part of Robinhood's Customer Experience team, you'll be instrumental in our mission to democratize finance. We are bolstering our core customer experience unit by introducing new roles in our executive office and social engagement teams. These positions are critical for addressing escalated and high-profile customer cases.In your role as a Customer Experience Escalations Specialist, you will take charge of investigating and resolving sensitive customer cases that necessitate advanced problem-solving skills, sound judgment, and exceptional communication abilities. Collaborating with cross-functional partners, you will ensure that complex issues are resolved promptly while safeguarding the customer experience and the Robinhood brand.In particular, Social representatives will focus on high-visibility customer cases originating from public platforms, ensuring timely resolutions and thoughtful engagements for issues affecting our brand in public discussions. You will work closely with support, operations, compliance, and leadership teams to deliver considerate solutions while maintaining the highest standards of trust, accountability, and service excellence.Schedule & Work EnvironmentThis role is based in our Denver, CO or Westlake, TX office and requires 100% attendance in-office.The team operates seven days a week from 7:00 a.m. to 10:00 p.m. ET. Employees will work either five 8-hour shifts or four 10-hour shifts per week, depending on business needs. Specific schedules will be determined post-hire.At Robinhood, we are firm believers in the power of in-person collaboration to foster progress, ignite innovation, and strengthen community. Our office environment is intentional, energizing, and designed to fully support high-performing teams.
Full-time|$90K/yr - $130K/yr|Hybrid|Denver, Colorado, United States
DLR Group is a dynamic, integrated design firm dedicated to enhancing the human experience through innovative design. Our mission drives us to enrich the lives of our clients, communities, and the environment. If you're inspired by this vision, we invite you to explore this opportunity.We are excited to announce a vacancy for a Studio Design Leader in K-12 Education. Our work culture promotes a hybrid model, allowing flexibility between in-office collaboration and remote work. This role can be based in Denver, Colorado.About K-12 Education at DLR GroupAs the Studio Design Leader, you will steer and collaborate on all facets of the design process. Your strong communication skills and passion for addressing both design and business challenges will be crucial in ensuring designs meet client objectives, budgets, and timelines. You will manage multiple projects across various stages of development while fostering an innovative work environment that prioritizes client satisfaction. Your leadership will enhance design quality and recognition within the K-12 and Higher Education sectors.Position OverviewIn the role of Senior Architectural Designer, you will guide designs from initial concept to development, create construction documents, coordinate team efforts, and support project teams through construction administration for diverse project types and scales. As part of our integrated design teams, your work will focus on creating spaces that elevate the human experience through thoughtful design.Key Responsibilities:Quickly develop and test conceptual ideas while facilitating collaborative reviews.Champion design excellence through workshops, critiques, project sharing, and award submissions.Collaborate with Sector Leaders and team members to lead the pursuit, design, and resolution of projects.Establish yourself as a recognized design expert within the education sector.Provide thought leadership and innovation within the firm and the educational industry.Foster a passion for leading an integrated design team.
Esri is seeking a dynamic Account Manager specializing in Education to join our dedicated team in Denver. In this role, you will engage with educational institutions, empowering them to harness the full potential of our cutting-edge GIS technology. You will build strong relationships with key stakeholders, identify their needs, and tailor solutions that enhance their teaching and learning experiences.The ideal candidate will possess a passion for education and technology, along with strong communication and problem-solving skills. Join us in making a significant impact on the educational landscape!
Join Aya Healthcare, a proud recipient of numerous Top Workplace awards! As an Educational Recruiter, your role will focus on fostering connections with healthcare professionals eager to explore travel and contracted career opportunities within the educational and school services sector. You will ensure an outstanding experience for these professionals by initiating contact, maintaining strong relationships, and delivering exceptional customer service. This position offers a fantastic opportunity to kick-start your career and grow within a dynamic and expanding organization.Who We Are:At Aya Healthcare, we are a rapidly growing workforce solutions provider in the healthcare realm, valued at over $8 billion. We offer tech-enabled services designed to help healthcare organizations effectively manage their contingent labor needs. Our focus is on building and managing tech-driven marketplaces for national and local healthcare talent, utilizing our proprietary software platform to deliver innovative contingent labor management solutions.Our commitment to creating exceptional experiences for our clients, clinicians, and employees is at the core of our mission. We prioritize employee satisfaction and believe that happy team members lead to happy clients. Our culture is characterized by high energy, entrepreneurial spirit, and minimal bureaucracy, promoting innovative thinking and creative problem-solving. We celebrate diverse backgrounds and perspectives while uniting under a shared commitment to high achievement. When you join Aya, you’ll be part of a supportive team dedicated to your personal and professional growth.
Contract|$25/hr - $25/hr|On-site|Denver, Colorado, United States
ILIA Beauty is on the lookout for a talented Sales & Education Advisor who embodies a passion for clean beauty and high-performance ingredients. This role involves being a key advocate for the ILIA lifestyle, enhancing our in-store presence, and elevating the customer experience. Exceptional communication skills are essential to effectively educate store teams on what sets ILIA apart in the beauty industry. This entry-level position is poised to make a significant positive impact on retail sales performance and overall brand ranking.Location: This position is exclusively available to candidates residing in the Denver, CO metropolitan area and reports directly to the Sales, Artistry & Education Account Executive, Plains.Key Responsibilities:SalesSurpass sales targets determined by ILIA through strategic store visits, support initiatives, and relationship building.Collaborate with store management to create and execute plans aimed at achieving sales goals and implementing corporate strategies.Develop a monthly calendar that focuses on priority stores to meet sales objectives.Demonstrate outstanding selling skills with a track record of meeting and exceeding sales goals.Utilize engaging training techniques that yield consistent sales results.Foster strong relationships to drive sales and deliver exceptional customer service.Work alongside store and brand leadership teams to ensure successful execution of new store openings.Training, Events & EducationTrain store teams on key products to enhance their ability to recommend and drive retail sales.Develop brand advocates within stores by instructing them on effective selling techniques and customer engagement behaviors.Monitor and analyze the impact of events on sales.Innovate methods to influence sales positively and drive retail performance.Provide comprehensive training for all retail associates, inter-sell associates, and freelance staff on product knowledge and sales techniques.Calendar ManagementImplement the store visit calendar and provide a recap of successes, opportunities, and action plans following visits.Deliver detailed weekly reports outlining business opportunities, highlights, and achievements.CommunicationMaintain regular communication with management through status calls and updates.Collaborate with store leadership on brand opportunities and stock concerns.
Join JumpBunch as a Part-Time Physical Education Coach and make a meaningful difference in the lives of children! In a world where kids need positive role models more than ever, especially in the wake of the pandemic, we are seeking passionate individuals who can motivate and inspire our youth. Our mission is to combat childhood obesity and promote mental well-being through engaging fitness activities.Your role will involve guiding children, aged 18 months to 12 years, through a diverse range of over 75 sports and fitness activities, all designed to instill a love for movement and a healthy lifestyle. At JumpBunch, we provide all necessary equipment and lesson plans; all you need is a genuine desire to create joyful experiences for children!This is strictly a part-time position, with coaches typically working 3-5 hours per week during weekdays. This opportunity is perfect for those with other part-time commitments, stay-at-home parents looking for a few hours out, or college students aspiring to work with children.To ensure a safe environment amidst COVID-19, all coaches must be fully vaccinated, wear masks during classes, and adhere to our sanitation protocols. Hand sanitizer will be provided for frequent use.Joining JumpBunch means receiving continuous support from our team, open communication with management, and the chance to witness the growth and development of children in a fun and active setting.
Join our dynamic team at aircommunities as a Technical Support Specialist! In this crucial role, you will be the first line of support for our customers, assisting them with technical inquiries and ensuring a seamless experience with our products. Your expertise will help us maintain our commitment to exceptional customer service.
Onboarding Specialist About Us: At Scotch, we pride ourselves on being a premier provider of Android-based Point of Sale (POS) solutions tailored specifically for liquor stores. Our innovative system simplifies payment processing, streamlines inventory management, and enhances financial reporting, all aimed at boosting the operational efficiency of our clients. We are currently in search of a meticulous and customer-centric Onboarding Specialist who will play a pivotal role in guiding new customers through the implementation journey, ensuring they have a smooth and successful go-live experience. Position Overview: As an Onboarding Specialist, your mission will be to facilitate the successful deployment of our POS solution for newly onboarded customers. You will oversee the installation of POS hardware, software configuration, user training, and ongoing support, all crucial for ensuring a seamless transition. Your contributions will set the stage for our customers' long-term success with our platform. Key Responsibilities: Oversee the comprehensive onboarding process for new clients, guaranteeing an effortless transition to our POS system. Configure and implement POS software, which includes modules for payment processing, inventory management, and financial reporting. Supervise the installation and integration of hardware components like touch terminals, receipt printers, barcode scanners, and cash drawers. Conduct both remote and in-person training sessions to ensure users are proficient with the system. Create and update onboarding materials such as training manuals, video tutorials, and FAQs. Serve as the primary liaison for customers during the onboarding phase, addressing any inquiries or concerns they may have. Collaborate with sales, customer support, and development teams to provide a cohesive onboarding experience. Identify and proactively resolve potential obstacles during the onboarding process to minimize disruptions. Monitor onboarding progress and communicate key milestones to internal stakeholders. Provide insightful feedback to product and support teams to enhance the onboarding experience. Qualifications & Skills: Minimum of 2 years experience in customer onboarding, technical support, or software implementation, ideally within the POS or fintech sectors. Proficient in working with POS hardware, including receipt printers, barcode scanners, and cash drawers. Strong problem-solving abilities and a knack for guiding customers through setup processes. Outstanding communication and customer service skills. Ability to articulate technical concepts clearly and understandably.
The Strategic Technical Account Specialist at Checkr in Denver, CO, plays a central role in connecting clients with the technical capabilities of the Checkr platform. This position acts as a bridge between customer needs and the technology that supports their goals. Key Responsibilities Partner with clients to ensure they achieve success using the Checkr platform. Provide technical guidance and respond to questions about Checkr’s products and features. Assist customers as they navigate the platform, addressing and resolving issues as they arise. Gather and share client feedback to inform improvements to Checkr’s services. Role Highlights This role combines technical troubleshooting with direct customer support. By helping clients make the most of Checkr’s solutions and relaying their insights, the Strategic Technical Account Specialist contributes to both immediate customer satisfaction and ongoing platform enhancements.
Join our dynamic team as a Part-time Coffee Demonstrator and Sales Specialist in the vibrant city of Denver! In this role, you will engage with coffee enthusiasts and promote our exquisite range of coffee products. Your primary responsibility will be to conduct tastings, share product knowledge, and drive sales through excellent customer service.Key Responsibilities:Conduct engaging coffee tastings and demonstrations.Educate customers about various coffee blends and brewing techniques.Drive product sales and meet monthly targets.Provide exceptional customer service and address inquiries.
destinationknot is hiring an Online Theme Park Travel Booking Specialist in Denver, Colorado. This position centers on supporting clients as they plan and book vacations to theme parks. What you will do Assist clients with planning and booking theme park trips Manage travel arrangements, ensuring all details are accurate Work to provide a smooth and positive booking experience for each customer Location This role is based in Denver, Colorado.
Roadsurfer Inc. is looking for a Seasonal Part-Time RV Station Specialist to join the Denver team. This role centers on helping guests at the RV station and making sure each vehicle is ready and clean for the next rental. Key responsibilities Keep the RV station tidy and organized throughout each shift Answer customer questions and address concerns during the rental process Contribute to a welcoming and efficient rental experience for every guest What you bring Background in customer service or hospitality is helpful Ability to adapt when tasks or priorities change Attention to detail and strong problem-solving abilities This is a seasonal, part-time position based in Denver.
Role overview The Customer Education Specialist at Klaviyo helps clients build confidence with the platform by providing clear education and training. This position centers on creating engaging learning experiences that encourage customers to use Klaviyo more effectively. What you will do Collaborate with teams throughout Klaviyo to develop educational conte…
Role overview The Senior Customer Education Specialist at Klaviyo in Denver, CO plays a key part in developing and refining training programs for customers. The goal is to help clients use the Klaviyo platform more effectively by providing clear and practical learning resources. What you will do Create, revise, and maintain educational materials for Klaviyo customers Collaborate with teams across the company to collect insights and feedback Design training content that is accessible and engaging for users with varying experience levels Tailor resources to meet the needs of different customer segments Collaboration This role works closely with product, support, and other internal groups to keep training materials accurate and relevant as the Klaviyo platform changes.
Full-time|$90K/yr - $136K/yr|On-site|Denver, Colorado, United States
About AurorAuror is at the forefront of the retail industry, dedicated to combating theft and Organized Retail Crime, a staggering $150 billion issue affecting communities globally. As a company founded in New Zealand over a decade ago, we have partnered with some of the most prominent retailers across the US, Canada, Australia, New Zealand, and the UK to create innovative solutions that mitigate crime.At Auror, our mission is to connect individuals and intelligence to significantly reduce crime rates. We harness the power of technology for positive change, and we are seeking passionate, determined, and innovative individuals to join our team in making a lasting impact.We are also leveraging the potential of artificial intelligence to enhance our operations—whether it's through better trend detection, improved customer support, or streamlined internal processes. We encourage every Auror to explore how AI can enrich their work experience.The RoleIn the capacity of Customer Education Manager, you will lead the strategy, development, and delivery of Auror's customer education program, curating a tailored learning experience that empowers customers and partners to effectively engage with the Auror platform.This is a foundational role where you will craft and implement learning pathways that cater to various user profiles—from store associates reporting incidents for the first time to LP investigators and law enforcement conducting investigations, as well as system integrators executing the complete Auror setup. Your objective is to deliver consistent, contextually relevant training that enhances platform adoption while alleviating the repetitive training demands on Customer Success. This role encompasses collaboration across Customer Success, Product, and Marketing. We expect you to be agile and resourceful, utilizing AI tools to amplify your productivity and establish a top-tier educational program.Key responsibilities include:Establishing the strategy and roadmap for Auror's customer education program, including the selection and implementation of a Learning Management System (LMS).Designing and developing role-based learning pathways for key user personas—store associates, LP investigators, law enforcement, senior leaders, and system integrators—aligning training with actual user engagement with Auror.Creating contextual learning modules that automatically surface at critical moments: during the first login, upon feature unlocks, and after new module access—ensuring knowledge remains timely and accessible.Producing engaging educational content such as interactive modules, video walkthroughs, assessments, and certifications—leveraging AI to enhance the learning experience.
Join Zocks as a Customer Support Specialist and play a vital role in enhancing our customer experience. We are seeking a dedicated individual who is passionate about helping customers and providing top-notch support. If you thrive in a dynamic environment and possess excellent communication skills, we encourage you to apply!Location and Logistics: This is a hybrid position, requiring you to report to our Denver office for at least 51% of your working hours. You will need to be present in the office 100% of the time during your initial 60 days of employment to facilitate training and integration.Shifts are available from Monday to Friday, with the following options:7am-4pm MST or 9am-6pm MST.Salary: The starting salary for this role is between $70,000 and $80,000, with the potential for a variable bonus based on the company’s performance.Visas: We are unable to provide sponsorship for work visas for this position. Candidates must have authorization to work in the United States.Interview Process: The interview process includes an initial 30-minute call with our recruiter, followed by up to three interviews lasting between 30-45 minutes each. Expect one interview to focus on hypothetical support scenarios. The total estimated time commitment for interviews is up to 3 hours.Please be aware that due to the sensitive nature of our work in the financial services sector, the selected candidate will undergo background and reference checks as part of the onboarding process.
Truewerk seeks a Customer Experience Specialist in Denver to assist customers throughout their apparel journey. This position centers on supporting people as they use Truewerk products and services, ensuring each interaction is helpful and positive. Key responsibilities Handle customer questions and requests via phone, email, and chat Resolve issues and address concerns with care Provide accurate product details to help customers make informed choices Collaborate with team members to maintain a strong customer experience What we look for Background in customer service or retail (apparel experience is helpful) Clear communication skills and a friendly, helpful attitude Interest in clothing, gear, or the apparel field Strong problem-solving skills and organizational ability This role is a good match for those who enjoy helping others and have an interest in apparel. Join Truewerk in Denver and contribute to a team focused on delivering great service.
About StableAt Stable, our aim is to revolutionize how businesses establish their presence online. We provide a seamless solution for companies to manage their physical mail through a dedicated business address and an intuitive online dashboard. Trusted by over 10,000 organizations, including industry leaders like Gitlab, Glassdoor, and Indiegogo, we help automate mailroom processes and serve as a permanent business address for IRS, state, and vendor communications.Our innovative tools are designed to navigate outdated regulations that were established in the 1800s, empowering modern companies to thrive without the constraints of physical geography.We are committed to transforming the cumbersome system of entity management, starting with business addresses and mail. By simplifying these complex processes, we deliver delightful experiences that equip today's businesses with the necessary tools to advance swiftly.Backed by prominent Silicon Valley investors such as Y Combinator, Craft Ventures, and Hustle Fund, Stable is experiencing rapid growth. We cater to a diverse range of clients, from budding startups to publicly traded corporations across various sectors, including technology, logistics, and property management.This is a unique opportunity to join an early-stage startup as one of the foundational team members and play a crucial role in reshaping the future of business operations. Role OverviewAs a Customer Support Specialist, you will be at the forefront of customer engagement, ensuring that our clients receive exemplary support and fostering their satisfaction. Delivering an outstanding customer experience is pivotal to our growth strategy, encouraging customer loyalty and referrals.In this role, you will interact directly with our clientele — CEOs, founders, and operations managers from rapidly growing enterprises worldwide. As part of our expanding Customer Experience (CX) team, your key responsibilities will include offering high-quality support and leveraging insights from customer interactions to advocate for their needs.Key Responsibilities:Email Support: Manage customer relationships through effective email communication and resolution of support tickets.Customer Advocacy: Use customer feedback to identify areas for service improvement and enhance the overall customer experience.
Join Flexport as a Customs Specialist, where you'll play a crucial role in facilitating international trade and ensuring compliance with customs regulations. As a key member of our logistics team, you will work closely with clients and government authorities to streamline the customs process and resolve any potential issues.
Join our dynamic team at 360IT Professionals as an ETL Informatica & Cognos Reporting Specialist. This role is pivotal within the higher education domain, where you will leverage your expertise in data extraction, transformation, and loading (ETL) processes to support academic institutions in achieving their data management goals.Your responsibilities will include designing and implementing ETL processes using Informatica, creating insightful reports with Cognos, and collaborating with various stakeholders to enhance data-driven decision-making in educational settings.
Join Us in Shaping the Future of Finance!At Robinhood, our mission is to democratize finance for everyone. With an estimated $124 trillion in assets expected to transition to younger generations over the next two decades, we stand at the forefront of this monumental financial shift. If you're eager to play a pivotal role in this transformative journey, we invite you to learn more.About the Team and RoleAs part of Robinhood's Customer Experience team, you'll be instrumental in our mission to democratize finance. We are bolstering our core customer experience unit by introducing new roles in our executive office and social engagement teams. These positions are critical for addressing escalated and high-profile customer cases.In your role as a Customer Experience Escalations Specialist, you will take charge of investigating and resolving sensitive customer cases that necessitate advanced problem-solving skills, sound judgment, and exceptional communication abilities. Collaborating with cross-functional partners, you will ensure that complex issues are resolved promptly while safeguarding the customer experience and the Robinhood brand.In particular, Social representatives will focus on high-visibility customer cases originating from public platforms, ensuring timely resolutions and thoughtful engagements for issues affecting our brand in public discussions. You will work closely with support, operations, compliance, and leadership teams to deliver considerate solutions while maintaining the highest standards of trust, accountability, and service excellence.Schedule & Work EnvironmentThis role is based in our Denver, CO or Westlake, TX office and requires 100% attendance in-office.The team operates seven days a week from 7:00 a.m. to 10:00 p.m. ET. Employees will work either five 8-hour shifts or four 10-hour shifts per week, depending on business needs. Specific schedules will be determined post-hire.At Robinhood, we are firm believers in the power of in-person collaboration to foster progress, ignite innovation, and strengthen community. Our office environment is intentional, energizing, and designed to fully support high-performing teams.
Full-time|$90K/yr - $130K/yr|Hybrid|Denver, Colorado, United States
DLR Group is a dynamic, integrated design firm dedicated to enhancing the human experience through innovative design. Our mission drives us to enrich the lives of our clients, communities, and the environment. If you're inspired by this vision, we invite you to explore this opportunity.We are excited to announce a vacancy for a Studio Design Leader in K-12 Education. Our work culture promotes a hybrid model, allowing flexibility between in-office collaboration and remote work. This role can be based in Denver, Colorado.About K-12 Education at DLR GroupAs the Studio Design Leader, you will steer and collaborate on all facets of the design process. Your strong communication skills and passion for addressing both design and business challenges will be crucial in ensuring designs meet client objectives, budgets, and timelines. You will manage multiple projects across various stages of development while fostering an innovative work environment that prioritizes client satisfaction. Your leadership will enhance design quality and recognition within the K-12 and Higher Education sectors.Position OverviewIn the role of Senior Architectural Designer, you will guide designs from initial concept to development, create construction documents, coordinate team efforts, and support project teams through construction administration for diverse project types and scales. As part of our integrated design teams, your work will focus on creating spaces that elevate the human experience through thoughtful design.Key Responsibilities:Quickly develop and test conceptual ideas while facilitating collaborative reviews.Champion design excellence through workshops, critiques, project sharing, and award submissions.Collaborate with Sector Leaders and team members to lead the pursuit, design, and resolution of projects.Establish yourself as a recognized design expert within the education sector.Provide thought leadership and innovation within the firm and the educational industry.Foster a passion for leading an integrated design team.
Esri is seeking a dynamic Account Manager specializing in Education to join our dedicated team in Denver. In this role, you will engage with educational institutions, empowering them to harness the full potential of our cutting-edge GIS technology. You will build strong relationships with key stakeholders, identify their needs, and tailor solutions that enhance their teaching and learning experiences.The ideal candidate will possess a passion for education and technology, along with strong communication and problem-solving skills. Join us in making a significant impact on the educational landscape!
Join Aya Healthcare, a proud recipient of numerous Top Workplace awards! As an Educational Recruiter, your role will focus on fostering connections with healthcare professionals eager to explore travel and contracted career opportunities within the educational and school services sector. You will ensure an outstanding experience for these professionals by initiating contact, maintaining strong relationships, and delivering exceptional customer service. This position offers a fantastic opportunity to kick-start your career and grow within a dynamic and expanding organization.Who We Are:At Aya Healthcare, we are a rapidly growing workforce solutions provider in the healthcare realm, valued at over $8 billion. We offer tech-enabled services designed to help healthcare organizations effectively manage their contingent labor needs. Our focus is on building and managing tech-driven marketplaces for national and local healthcare talent, utilizing our proprietary software platform to deliver innovative contingent labor management solutions.Our commitment to creating exceptional experiences for our clients, clinicians, and employees is at the core of our mission. We prioritize employee satisfaction and believe that happy team members lead to happy clients. Our culture is characterized by high energy, entrepreneurial spirit, and minimal bureaucracy, promoting innovative thinking and creative problem-solving. We celebrate diverse backgrounds and perspectives while uniting under a shared commitment to high achievement. When you join Aya, you’ll be part of a supportive team dedicated to your personal and professional growth.
Contract|$25/hr - $25/hr|On-site|Denver, Colorado, United States
ILIA Beauty is on the lookout for a talented Sales & Education Advisor who embodies a passion for clean beauty and high-performance ingredients. This role involves being a key advocate for the ILIA lifestyle, enhancing our in-store presence, and elevating the customer experience. Exceptional communication skills are essential to effectively educate store teams on what sets ILIA apart in the beauty industry. This entry-level position is poised to make a significant positive impact on retail sales performance and overall brand ranking.Location: This position is exclusively available to candidates residing in the Denver, CO metropolitan area and reports directly to the Sales, Artistry & Education Account Executive, Plains.Key Responsibilities:SalesSurpass sales targets determined by ILIA through strategic store visits, support initiatives, and relationship building.Collaborate with store management to create and execute plans aimed at achieving sales goals and implementing corporate strategies.Develop a monthly calendar that focuses on priority stores to meet sales objectives.Demonstrate outstanding selling skills with a track record of meeting and exceeding sales goals.Utilize engaging training techniques that yield consistent sales results.Foster strong relationships to drive sales and deliver exceptional customer service.Work alongside store and brand leadership teams to ensure successful execution of new store openings.Training, Events & EducationTrain store teams on key products to enhance their ability to recommend and drive retail sales.Develop brand advocates within stores by instructing them on effective selling techniques and customer engagement behaviors.Monitor and analyze the impact of events on sales.Innovate methods to influence sales positively and drive retail performance.Provide comprehensive training for all retail associates, inter-sell associates, and freelance staff on product knowledge and sales techniques.Calendar ManagementImplement the store visit calendar and provide a recap of successes, opportunities, and action plans following visits.Deliver detailed weekly reports outlining business opportunities, highlights, and achievements.CommunicationMaintain regular communication with management through status calls and updates.Collaborate with store leadership on brand opportunities and stock concerns.
Join JumpBunch as a Part-Time Physical Education Coach and make a meaningful difference in the lives of children! In a world where kids need positive role models more than ever, especially in the wake of the pandemic, we are seeking passionate individuals who can motivate and inspire our youth. Our mission is to combat childhood obesity and promote mental well-being through engaging fitness activities.Your role will involve guiding children, aged 18 months to 12 years, through a diverse range of over 75 sports and fitness activities, all designed to instill a love for movement and a healthy lifestyle. At JumpBunch, we provide all necessary equipment and lesson plans; all you need is a genuine desire to create joyful experiences for children!This is strictly a part-time position, with coaches typically working 3-5 hours per week during weekdays. This opportunity is perfect for those with other part-time commitments, stay-at-home parents looking for a few hours out, or college students aspiring to work with children.To ensure a safe environment amidst COVID-19, all coaches must be fully vaccinated, wear masks during classes, and adhere to our sanitation protocols. Hand sanitizer will be provided for frequent use.Joining JumpBunch means receiving continuous support from our team, open communication with management, and the chance to witness the growth and development of children in a fun and active setting.
Join our dynamic team at aircommunities as a Technical Support Specialist! In this crucial role, you will be the first line of support for our customers, assisting them with technical inquiries and ensuring a seamless experience with our products. Your expertise will help us maintain our commitment to exceptional customer service.
Onboarding Specialist About Us: At Scotch, we pride ourselves on being a premier provider of Android-based Point of Sale (POS) solutions tailored specifically for liquor stores. Our innovative system simplifies payment processing, streamlines inventory management, and enhances financial reporting, all aimed at boosting the operational efficiency of our clients. We are currently in search of a meticulous and customer-centric Onboarding Specialist who will play a pivotal role in guiding new customers through the implementation journey, ensuring they have a smooth and successful go-live experience. Position Overview: As an Onboarding Specialist, your mission will be to facilitate the successful deployment of our POS solution for newly onboarded customers. You will oversee the installation of POS hardware, software configuration, user training, and ongoing support, all crucial for ensuring a seamless transition. Your contributions will set the stage for our customers' long-term success with our platform. Key Responsibilities: Oversee the comprehensive onboarding process for new clients, guaranteeing an effortless transition to our POS system. Configure and implement POS software, which includes modules for payment processing, inventory management, and financial reporting. Supervise the installation and integration of hardware components like touch terminals, receipt printers, barcode scanners, and cash drawers. Conduct both remote and in-person training sessions to ensure users are proficient with the system. Create and update onboarding materials such as training manuals, video tutorials, and FAQs. Serve as the primary liaison for customers during the onboarding phase, addressing any inquiries or concerns they may have. Collaborate with sales, customer support, and development teams to provide a cohesive onboarding experience. Identify and proactively resolve potential obstacles during the onboarding process to minimize disruptions. Monitor onboarding progress and communicate key milestones to internal stakeholders. Provide insightful feedback to product and support teams to enhance the onboarding experience. Qualifications & Skills: Minimum of 2 years experience in customer onboarding, technical support, or software implementation, ideally within the POS or fintech sectors. Proficient in working with POS hardware, including receipt printers, barcode scanners, and cash drawers. Strong problem-solving abilities and a knack for guiding customers through setup processes. Outstanding communication and customer service skills. Ability to articulate technical concepts clearly and understandably.
The Strategic Technical Account Specialist at Checkr in Denver, CO, plays a central role in connecting clients with the technical capabilities of the Checkr platform. This position acts as a bridge between customer needs and the technology that supports their goals. Key Responsibilities Partner with clients to ensure they achieve success using the Checkr platform. Provide technical guidance and respond to questions about Checkr’s products and features. Assist customers as they navigate the platform, addressing and resolving issues as they arise. Gather and share client feedback to inform improvements to Checkr’s services. Role Highlights This role combines technical troubleshooting with direct customer support. By helping clients make the most of Checkr’s solutions and relaying their insights, the Strategic Technical Account Specialist contributes to both immediate customer satisfaction and ongoing platform enhancements.
Join our dynamic team as a Part-time Coffee Demonstrator and Sales Specialist in the vibrant city of Denver! In this role, you will engage with coffee enthusiasts and promote our exquisite range of coffee products. Your primary responsibility will be to conduct tastings, share product knowledge, and drive sales through excellent customer service.Key Responsibilities:Conduct engaging coffee tastings and demonstrations.Educate customers about various coffee blends and brewing techniques.Drive product sales and meet monthly targets.Provide exceptional customer service and address inquiries.
destinationknot is hiring an Online Theme Park Travel Booking Specialist in Denver, Colorado. This position centers on supporting clients as they plan and book vacations to theme parks. What you will do Assist clients with planning and booking theme park trips Manage travel arrangements, ensuring all details are accurate Work to provide a smooth and positive booking experience for each customer Location This role is based in Denver, Colorado.
Roadsurfer Inc. is looking for a Seasonal Part-Time RV Station Specialist to join the Denver team. This role centers on helping guests at the RV station and making sure each vehicle is ready and clean for the next rental. Key responsibilities Keep the RV station tidy and organized throughout each shift Answer customer questions and address concerns during the rental process Contribute to a welcoming and efficient rental experience for every guest What you bring Background in customer service or hospitality is helpful Ability to adapt when tasks or priorities change Attention to detail and strong problem-solving abilities This is a seasonal, part-time position based in Denver.
