Customer Engagement Manager at bet365 | Denver

Join bet365 as a Customer Engagement Manager and take charge of crafting an innovative engagement strategy focused on free-to-play games to enhance customer acquisition, retention, and loyalty.In this role, you will leverage data, insights, and creativity to develop and implement a compelling free-to-play games strategy. This unique offering is your canvas t…

bet365 is seeking a CRM Manager for Sports to join the team in Denver. This position centers on using customer relationship management tools to improve engagement and support growth in the sports segment. Role overview The CRM Manager for Sports focuses on delivering tailored experiences for customers. By applying strategic thinking and working with CRM systems, this role aims to strengthen user relationships and contribute to the company’s goals in the sports area. Key responsibilities Use CRM tools to enhance how customers interact with bet365’s sports offerings. Develop and implement strategies to increase user engagement. Work to ensure customers receive effective service and support. Location This position is based in Denver.

bet365 is looking for a Performance Marketing Manager in Denver to help shape and execute digital marketing strategies. This role focuses on growing user acquisition and improving retention through targeted campaigns. What you will do Develop and implement performance marketing strategies to support business goals Work with teams across the company to coordinate and optimize marketing campaigns Analyze campaign performance metrics to identify areas for improvement Ensure marketing initiatives are aligned with company objectives Collaboration This position involves close collaboration with cross-functional teams to deliver effective marketing solutions and maximize online presence.

Role Overview bet365 is hiring an Engineering Manager I for the Marketing Technology team in Denver. This leader will guide engineering projects focused on building and scaling MarTech solutions. The work centers on supporting marketing technologies that help strengthen customer engagement. What You Will Do Lead engineering efforts to deliver high-performing, scalable marketing technology systems Work closely with teams across disciplines to develop and improve MarTech products Support initiatives aimed at advancing customer engagement strategies Location This position is based in Denver.

Role Overview bet365 is looking for a Senior Full Stack Engineer in Denver to help build and improve our sports platform. This role involves hands-on work across both front-end and back-end systems. Collaboration with other engineers is central, with a focus on delivering features that make the user experience smoother and more engaging.

bet365 is hiring a Senior Software Engineer with strong experience in C# and .NET. This Denver-based role centers on building dependable software to enhance the user experience and advance business objectives. Key responsibilities Design and build software solutions using C# and .NET. Collaborate with team members from various departments to deliver new features and improvements. Participate throughout the software development lifecycle, including planning, development, and deployment. Contribute to making products scalable, secure, and easy to maintain. Role focus This position emphasizes teamwork, technical leadership, and a commitment to delivering high-quality software that meets both user and business needs.

As an Engagement Manager II at Braze, you will play a pivotal role in driving customer success and ensuring that our clients maximize the value of our platform. You will collaborate closely with a diverse team to deliver exceptional service and solutions tailored to our customers' unique needs. Your expertise will guide clients through implementation and optimization processes, fostering strong relationships and ensuring satisfaction.

bet365 is searching for a CRM Lead based in Denver to focus on customer engagement and retention in the gaming sector. This position centers on using data insights to shape how customers interact with the platform and to improve their overall experience. Role overview The CRM Lead will analyze customer data and trends to inform engagement strategies. The goal is to build stronger relationships with players and encourage long-term loyalty. Key responsibilities Interpret customer data to guide retention and engagement efforts Develop and refine CRM strategies tailored to gaming audiences Work to ensure customers have a positive and memorable experience Location This role is based in Denver.

About StableStable is dedicated to simplifying the process of establishing a business presence online. We offer a comprehensive solution that includes a professional business address and an intuitive dashboard for managing physical mail seamlessly online. Trusted by over 10,000 companies, including industry leaders like GitLab, Glassdoor, and Indiegogo, we empower businesses to automate their mail operations and provide a permanent address for regulatory compliance.In a world where business laws date back to the 1800s, Stable is revolutionizing the way modern businesses operate. We provide innovative tools that help companies navigate outdated regulations, allowing them to thrive in a cloud-based environment without the restrictions of physical location.Our mission is to transform the cumbersome entity management system into a streamlined and enjoyable experience, starting with essential services like business addresses and mail handling. By simplifying these processes, we enable businesses to focus on growth and innovation.We're backed by prominent Silicon Valley investors, including Y Combinator, Craft Ventures, Shakti, and Hustle Fund, along with experienced founders from companies like Lattice and FlexJobs.As we experience rapid growth, we are seeking passionate individuals to join our early-stage startup, where you can significantly influence the future of business operations.‍‍ RoleAs a Customer Success Manager at Stable, you will be pivotal in helping our larger clients, such as GitLab and Glassdoor, overcome their operational challenges. Your role will involve automating their manual processes, thereby saving them valuable time and resources.Our users are proactive problem solvers, and we seek someone who is empathetic, capable of building lasting relationships, and excels at communication and education. Here’s what you will focus on:Create an exceptional first impression — Many customers arrive at Stable feeling overwhelmed by their mail operations. You’ll have the opportunity to establish trust by acting as their knowledgeable guide through the transition.

Boomi is expanding and looking for people who want their work to make a real impact. The company develops an integration and automation platform designed to connect people, systems, and data across the globe. Organizations use Boomi’s technology to streamline operations and shape the future of their businesses. The team values creative problem solvers and those with an entrepreneurial approach. At Boomi, employees work alongside experienced professionals and advanced technology. The company encourages individuals who enjoy tackling complex challenges and driving meaningful change. Company mission Boomi aims to improve global connectivity by enabling seamless links between people and systems, anywhere in the world. Work environment This hybrid role is based in Denver, with collaboration at the core. Employees contribute ideas and solutions that help build the company’s future. More information about Boomi and additional career opportunities can be found at boomi.com or on the Boomi Careers page.

Join Klaviyo as a Customer Success Manager where you will play a pivotal role in nurturing client relationships and ensuring their success with our powerful marketing platform. You will be responsible for guiding clients through the onboarding process, addressing their needs, and providing solutions that maximize their use of our software.

About IntellistackIntellistack is revolutionizing the way organizations gather information, automate workflows, and deliver exceptional digital experiences. Founded on the belief that work should be simplified, our company has emerged as a leader in providing powerful, no-code productivity solutions that enable teams to achieve more with less effort. Our tools empower users globally to seamlessly create custom forms, automate document generation, collect eSignatures, and optimize data-driven processes—all without needing to write any code.Our intuitive solutions place power directly in the hands of everyday users, facilitating the building, automating, and optimizing of processes at scale.Who We AreAt Intellistack, we challenge the status quo. We move swiftly, think critically, and innovate for the future—driven by our people and enhanced by AI.Our team consists of builders: curious, ambitious, and relentless in solving real problems. We thrive on feedback, prioritize clarity, and embrace change as our standard operating procedure. If you are eager to grow and make a meaningful impact, you will thrive here.As the Customer Success Manager at Intellistack, you will be responsible for managing the post-sale relationship with a portfolio of customers, serving as their primary advocate and strategic partner. You will ensure that customers derive maximum value from our platform by guiding them through best practices, familiarizing them with new features, and aligning strategies for their success. Join a dynamic, customer-focused team where your contributions directly influence customer success outcomes.

Auror partners with major retailers across several countries to address the widespread challenge of retail theft and Organized Retail Crime. This issue impacts businesses and communities globally, with losses exceeding $150 billion each year. Founded in New Zealand over a decade ago, Auror uses technology to connect people and intelligence, aiming to reduce crime and make a positive difference. The team values responsible AI adoption and encourages exploring ways AI can support their work, whether in trend analysis, customer support, or process improvement. Role overview The Customer Success Manager (IC3) in Denver focuses on guiding enterprise customers through pilots and implementations, especially during the early stages of their partnership with Auror. The role emphasizes building strong relationships, aligning on objectives, and ensuring customers achieve measurable results quickly. Independent project work is expected, with a focus on onboarding, activation, and demonstrating value through pilots. Collaboration with Sales, Customer Success Engagement, and Product teams plays a key part in this position. Connecting customer goals to practical use cases, turning data into actionable outcomes, and supporting pilot conversions are central responsibilities. Success is measured by adoption rates, time-to-value, and pilot outcomes, all driven by relationship-building and commercial awareness. Key responsibilities Oversee the full customer experience for pilots and onboarding, ensuring value is delivered on schedule. Build and maintain trusted relationships with stakeholders at all levels, setting clear expectations and sustaining engagement. Create and execute pilot and onboarding plans based on customer objectives, operational needs, and defined success metrics. Manage onboarding projects from initiation through completion, covering scope, milestones, dependencies, risks, and timelines. Help customers identify early, high-impact use cases and support the integration of new workflows. Translate platform data into clear, actionable outcomes that support customer success. Location This position is based in Denver, Colorado, United States.

Alloy.ai works with consumer goods companies to address the challenges of supply and demand. These organizations handle shifting customer behavior, complex supply chains, and manual processes while producing everyday products. Alloy.ai’s team includes talent from successful startups, major tech firms, and Fortune 100 companies. The company values individual ownership, high standards, meaningful work, open communication, and a supportive culture. Alloy.ai is committed to diversity and welcomes candidates from all backgrounds. Role overview The Senior Customer Success Manager joins the Client Solutions team to support and expand Alloy.ai’s Mid-Market and Enterprise customer base. These segments are central to the company’s business, requiring scalable strategies and strong, value-driven engagement. This position is based in Denver, CO. What you will do Independently manage key accounts, focusing on efficiency across a portfolio Identify customer needs and priorities, set clear goals, and ensure follow-through Address a range of customer challenges and help clients achieve measurable results with their retail partners Develop hands-on experience with demand-side analytics Build a strong understanding of the metrics used by retailers and trade partners throughout the supply chain Impact This role helps customers make better decisions and improve profitability. Alloy.ai measures its own effectiveness by the growth and success of its customers and their teams.

Join the dynamic team at Example Corp as a Customer Success Manager, where you will play a pivotal role in guiding our clients toward achieving their hiring goals. As a champion for our customers, you will facilitate their understanding of our innovative hiring software, ensuring they maximize its potential to streamline their recruitment processes. Your responsibilities will include managing customer relationships, advocating for their needs, and providing tailored solutions to enhance their hiring strategies. With a focus on collaboration and continuous improvement, you will inspire confidence in our clients and help them navigate their journey towards hiring excellence.

At Crusoe, we are on a mission to enhance the accessibility of energy and intelligence. Our innovative solutions are designed to empower individuals to pursue ambitious projects with AI while maintaining a commitment to scalability, speed, and sustainability.Join us in revolutionizing the AI landscape through sustainable technology. In this role, you will play a crucial part in driving meaningful change, making a real difference, and being part of a team that leads the way in responsible cloud infrastructure.About the Role:We are looking for an enthusiastic and experienced Customer Success Manager with a robust background in customer engagement and a solid understanding of cloud computing, AI, and ML. This position is essential for helping our clients fully leverage our solutions, navigating technical challenges, and equipping them with the necessary tools and knowledge to reach their business and sustainability objectives. This is a full-time opportunity.Key Responsibilities:Customer Relationship Management: Build and nurture strong relationships with customers, thoroughly understanding their business needs and technical requirements.Technical Guidance and Support: Offer expert technical guidance and support to customers in implementing and optimizing our cloud-based AI and ML solutions, including Kubernetes.Performance Monitoring and Reporting: Regularly assess and report on customer progress, ensuring key performance indicators and return on investment are achieved.Industry and Technical Awareness: Keep abreast of industry trends, technological advancements, and regulatory changes to provide informed strategic advice to clients.Customer Training: Conduct training sessions and workshops to educate customers on the advantages and usage of our products and services.Issue Resolution: Proactively address and resolve customer concerns to ensure high levels of satisfaction and retention.Your Qualifications:Educational Background: Bachelor's degree in Business, Engineering, or a related field.Professional Experience: Demonstrated experience in customer success, technical account management, or a comparable role within a technology-focused environment.Technical Proficiency: Familiarity with computing platforms, AI, and ML technologies, along with a passion for innovative solutions.

About AurorAuror is at the forefront of the retail industry, dedicated to combating theft and Organized Retail Crime, a staggering $150 billion issue affecting communities globally. As a company founded in New Zealand over a decade ago, we have partnered with some of the most prominent retailers across the US, Canada, Australia, New Zealand, and the UK to create innovative solutions that mitigate crime.At Auror, our mission is to connect individuals and intelligence to significantly reduce crime rates. We harness the power of technology for positive change, and we are seeking passionate, determined, and innovative individuals to join our team in making a lasting impact.We are also leveraging the potential of artificial intelligence to enhance our operations—whether it's through better trend detection, improved customer support, or streamlined internal processes. We encourage every Auror to explore how AI can enrich their work experience.The RoleIn the capacity of Customer Education Manager, you will lead the strategy, development, and delivery of Auror's customer education program, curating a tailored learning experience that empowers customers and partners to effectively engage with the Auror platform.This is a foundational role where you will craft and implement learning pathways that cater to various user profiles—from store associates reporting incidents for the first time to LP investigators and law enforcement conducting investigations, as well as system integrators executing the complete Auror setup. Your objective is to deliver consistent, contextually relevant training that enhances platform adoption while alleviating the repetitive training demands on Customer Success. This role encompasses collaboration across Customer Success, Product, and Marketing. We expect you to be agile and resourceful, utilizing AI tools to amplify your productivity and establish a top-tier educational program.Key responsibilities include:Establishing the strategy and roadmap for Auror's customer education program, including the selection and implementation of a Learning Management System (LMS).Designing and developing role-based learning pathways for key user personas—store associates, LP investigators, law enforcement, senior leaders, and system integrators—aligning training with actual user engagement with Auror.Creating contextual learning modules that automatically surface at critical moments: during the first login, upon feature unlocks, and after new module access—ensuring knowledge remains timely and accessible.Producing engaging educational content such as interactive modules, video walkthroughs, assessments, and certifications—leveraging AI to enhance the learning experience.

About UsAt think-cell, we are dedicated to transforming the way professionals create presentations, making the process smarter, faster, and more efficient. Founded in 2002 in Berlin, our powerful software integrates seamlessly with Microsoft Office, allowing users to effortlessly convert complex data into beautiful charts and diagrams.Our innovative and diverse team thrives in a culture of creativity and collaboration, where every member has the opportunity to make a significant impact. If you're passionate about advancing the future of productivity software, think-cell is the right place for you! Your RoleWe are seeking a strategic, customer-focused Customer Success Manager to manage a portfolio of our largest global consulting clients, ensuring long-term value, adoption, and partnership. In this impactful position, you will act as a trusted advisor to senior stakeholders, driving customer retention, expansion, and success.You will cultivate strong partnerships within your accounts, identify opportunities for added value, proactively manage renewals, and align the use of think-cell with clients' strategic business objectives. This role is ideal for someone skilled at building executive relationships, influencing without authority, and converting customer satisfaction into measurable growth.

At Appian, our core values of Intensity and Excellence shape our culture. We maintain high standards in everything we do, ensuring quality and care in our work. Each challenge is met with ambition and commitment, as we hold ourselves accountable to achieve exceptional results. By joining Appian, you will be part of a dedicated team focused on accomplishing ambitious goals together.We are in search of a Customer Success Manager to become an integral part of our team. In this role, you will act as a strategic advisor, helping top organizations revolutionize their operations through process applications powered by Appian's software platform, incorporating AI, robotic automation, Data Fabric, and other cutting-edge technologies. You will gain profound insights into our customers' business objectives, building strong relationships with stakeholders at various levels, thereby positioning yourself as a trusted advisor and a catalyst for their success.Your unique blend of understanding customer needs, business acumen, and technical expertise will empower our clients to achieve their specific goals through collaborative partnerships with internal and external stakeholders. As a Customer Success Manager, you will be responsible for ensuring progress towards key customer outcomes while identifying and mitigating risks related to customer success, including business, program, implementation, technical, project, adoption, and engagement.Key Responsibilities:Identify and shape each customer's business goals, transforming them into prioritized, actionable plans and driving execution in collaboration with stakeholders.Facilitate customer adoption by empowering clients to independently build, manage, and scale Appian applications and solutions.Establish yourself as a strategic partner and trusted advisor by aligning Appian's capabilities with customers' evolving business strategies.Identify opportunities for expanding Appian's footprint and present clear, data-driven business value cases for additional investment.Monitor overall account health, proactively manage risks, and eliminate obstacles to successful adoption and sustainable growth.Create joint roadmaps and success plans that yield measurable outcomes and lasting impact.Develop in-depth expertise in Appian’s products, implementation methodology, and best practices to guide customers effectively.Recommend process enhancements and technology solutions, including AI, to drive efficiency and business value.Communicate confidently across various levels to ensure alignment and progress.

Join our dynamic team as a Food Demonstration Associate, where you will engage customers by showcasing delicious food products in a fun and informative manner. As a vital part of our marketing strategy, you will be responsible for creating positive experiences for consumers while driving sales and brand loyalty.