Customer Success Manager at Klaviyo | Denver

Join Klaviyo as a Customer Success Manager where you will play a pivotal role in nurturing client relationships and ensuring their success with our powerful marketing platform. You will be responsible for guiding clients through the onboarding process, addressing their needs, and providing solutions that maximize their use of our software.

Role overview The Senior Customer Education Specialist at Klaviyo in Denver, CO plays a key part in developing and refining training programs for customers. The goal is to help clients use the Klaviyo platform more effectively by providing clear and practical learning resources. What you will do Create, revise, and maintain educational materials for Klaviyo customers Collaborate with teams across the company to collect insights and feedback Design training content that is accessible and engaging for users with varying experience levels Tailor resources to meet the needs of different customer segments Collaboration This role works closely with product, support, and other internal groups to keep training materials accurate and relevant as the Klaviyo platform changes.

Join Klaviyo as a Technology Partner Manager specializing in the hospitality sector. In this pivotal role, you will foster and manage strategic partnerships with technology providers, enhancing Klaviyo's offerings to deliver exceptional value to our hospitality clients. You will collaborate closely with cross-functional teams to develop innovative solutions that drive client success and satisfaction.

Boomi is expanding and looking for people who want their work to make a real impact. The company develops an integration and automation platform designed to connect people, systems, and data across the globe. Organizations use Boomi’s technology to streamline operations and shape the future of their businesses. The team values creative problem solvers and those with an entrepreneurial approach. At Boomi, employees work alongside experienced professionals and advanced technology. The company encourages individuals who enjoy tackling complex challenges and driving meaningful change. Company mission Boomi aims to improve global connectivity by enabling seamless links between people and systems, anywhere in the world. Work environment This hybrid role is based in Denver, with collaboration at the core. Employees contribute ideas and solutions that help build the company’s future. More information about Boomi and additional career opportunities can be found at boomi.com or on the Boomi Careers page.

About StableStable is dedicated to simplifying the process of establishing a business presence online. We offer a comprehensive solution that includes a professional business address and an intuitive dashboard for managing physical mail seamlessly online. Trusted by over 10,000 companies, including industry leaders like GitLab, Glassdoor, and Indiegogo, we empower businesses to automate their mail operations and provide a permanent address for regulatory compliance.In a world where business laws date back to the 1800s, Stable is revolutionizing the way modern businesses operate. We provide innovative tools that help companies navigate outdated regulations, allowing them to thrive in a cloud-based environment without the restrictions of physical location.Our mission is to transform the cumbersome entity management system into a streamlined and enjoyable experience, starting with essential services like business addresses and mail handling. By simplifying these processes, we enable businesses to focus on growth and innovation.We're backed by prominent Silicon Valley investors, including Y Combinator, Craft Ventures, Shakti, and Hustle Fund, along with experienced founders from companies like Lattice and FlexJobs.As we experience rapid growth, we are seeking passionate individuals to join our early-stage startup, where you can significantly influence the future of business operations.‍‍ RoleAs a Customer Success Manager at Stable, you will be pivotal in helping our larger clients, such as GitLab and Glassdoor, overcome their operational challenges. Your role will involve automating their manual processes, thereby saving them valuable time and resources.Our users are proactive problem solvers, and we seek someone who is empathetic, capable of building lasting relationships, and excels at communication and education. Here’s what you will focus on:Create an exceptional first impression — Many customers arrive at Stable feeling overwhelmed by their mail operations. You’ll have the opportunity to establish trust by acting as their knowledgeable guide through the transition.

Alloy.ai works with consumer goods companies to address the challenges of supply and demand. These organizations handle shifting customer behavior, complex supply chains, and manual processes while producing everyday products. Alloy.ai’s team includes talent from successful startups, major tech firms, and Fortune 100 companies. The company values individual ownership, high standards, meaningful work, open communication, and a supportive culture. Alloy.ai is committed to diversity and welcomes candidates from all backgrounds. Role overview The Senior Customer Success Manager joins the Client Solutions team to support and expand Alloy.ai’s Mid-Market and Enterprise customer base. These segments are central to the company’s business, requiring scalable strategies and strong, value-driven engagement. This position is based in Denver, CO. What you will do Independently manage key accounts, focusing on efficiency across a portfolio Identify customer needs and priorities, set clear goals, and ensure follow-through Address a range of customer challenges and help clients achieve measurable results with their retail partners Develop hands-on experience with demand-side analytics Build a strong understanding of the metrics used by retailers and trade partners throughout the supply chain Impact This role helps customers make better decisions and improve profitability. Alloy.ai measures its own effectiveness by the growth and success of its customers and their teams.

About IntellistackIntellistack is revolutionizing the way organizations gather information, automate workflows, and deliver exceptional digital experiences. Founded on the belief that work should be simplified, our company has emerged as a leader in providing powerful, no-code productivity solutions that enable teams to achieve more with less effort. Our tools empower users globally to seamlessly create custom forms, automate document generation, collect eSignatures, and optimize data-driven processes—all without needing to write any code.Our intuitive solutions place power directly in the hands of everyday users, facilitating the building, automating, and optimizing of processes at scale.Who We AreAt Intellistack, we challenge the status quo. We move swiftly, think critically, and innovate for the future—driven by our people and enhanced by AI.Our team consists of builders: curious, ambitious, and relentless in solving real problems. We thrive on feedback, prioritize clarity, and embrace change as our standard operating procedure. If you are eager to grow and make a meaningful impact, you will thrive here.As the Customer Success Manager at Intellistack, you will be responsible for managing the post-sale relationship with a portfolio of customers, serving as their primary advocate and strategic partner. You will ensure that customers derive maximum value from our platform by guiding them through best practices, familiarizing them with new features, and aligning strategies for their success. Join a dynamic, customer-focused team where your contributions directly influence customer success outcomes.

Auror partners with major retailers across several countries to address the widespread challenge of retail theft and Organized Retail Crime. This issue impacts businesses and communities globally, with losses exceeding $150 billion each year. Founded in New Zealand over a decade ago, Auror uses technology to connect people and intelligence, aiming to reduce crime and make a positive difference. The team values responsible AI adoption and encourages exploring ways AI can support their work, whether in trend analysis, customer support, or process improvement. Role overview The Customer Success Manager (IC3) in Denver focuses on guiding enterprise customers through pilots and implementations, especially during the early stages of their partnership with Auror. The role emphasizes building strong relationships, aligning on objectives, and ensuring customers achieve measurable results quickly. Independent project work is expected, with a focus on onboarding, activation, and demonstrating value through pilots. Collaboration with Sales, Customer Success Engagement, and Product teams plays a key part in this position. Connecting customer goals to practical use cases, turning data into actionable outcomes, and supporting pilot conversions are central responsibilities. Success is measured by adoption rates, time-to-value, and pilot outcomes, all driven by relationship-building and commercial awareness. Key responsibilities Oversee the full customer experience for pilots and onboarding, ensuring value is delivered on schedule. Build and maintain trusted relationships with stakeholders at all levels, setting clear expectations and sustaining engagement. Create and execute pilot and onboarding plans based on customer objectives, operational needs, and defined success metrics. Manage onboarding projects from initiation through completion, covering scope, milestones, dependencies, risks, and timelines. Help customers identify early, high-impact use cases and support the integration of new workflows. Translate platform data into clear, actionable outcomes that support customer success. Location This position is based in Denver, Colorado, United States.

At Crusoe, we are on a mission to enhance the accessibility of energy and intelligence. Our innovative solutions are designed to empower individuals to pursue ambitious projects with AI while maintaining a commitment to scalability, speed, and sustainability.Join us in revolutionizing the AI landscape through sustainable technology. In this role, you will play a crucial part in driving meaningful change, making a real difference, and being part of a team that leads the way in responsible cloud infrastructure.About the Role:We are looking for an enthusiastic and experienced Customer Success Manager with a robust background in customer engagement and a solid understanding of cloud computing, AI, and ML. This position is essential for helping our clients fully leverage our solutions, navigating technical challenges, and equipping them with the necessary tools and knowledge to reach their business and sustainability objectives. This is a full-time opportunity.Key Responsibilities:Customer Relationship Management: Build and nurture strong relationships with customers, thoroughly understanding their business needs and technical requirements.Technical Guidance and Support: Offer expert technical guidance and support to customers in implementing and optimizing our cloud-based AI and ML solutions, including Kubernetes.Performance Monitoring and Reporting: Regularly assess and report on customer progress, ensuring key performance indicators and return on investment are achieved.Industry and Technical Awareness: Keep abreast of industry trends, technological advancements, and regulatory changes to provide informed strategic advice to clients.Customer Training: Conduct training sessions and workshops to educate customers on the advantages and usage of our products and services.Issue Resolution: Proactively address and resolve customer concerns to ensure high levels of satisfaction and retention.Your Qualifications:Educational Background: Bachelor's degree in Business, Engineering, or a related field.Professional Experience: Demonstrated experience in customer success, technical account management, or a comparable role within a technology-focused environment.Technical Proficiency: Familiarity with computing platforms, AI, and ML technologies, along with a passion for innovative solutions.

Role overview The Customer Education Specialist at Klaviyo helps clients build confidence with the platform by providing clear education and training. This position centers on creating engaging learning experiences that encourage customers to use Klaviyo more effectively. What you will do Collaborate with teams throughout Klaviyo to develop educational content for a variety of customer needs Lead live training sessions to walk customers through Klaviyo’s features and recommended practices Create resources and materials that support ongoing learning and customer success Impact By designing and delivering effective education, this role helps customers get more value from Klaviyo, increases their satisfaction, and supports long-term retention. Location Denver, CO

Join Klaviyo as a Customer Growth Account Executive in our Commercial department, where you will play a pivotal role in driving growth and fostering strong client relationships. In this dynamic position, you will leverage your sales expertise to identify opportunities, develop strategies, and engage with clients to expand our market presence. You will collaborate closely with cross-functional teams to ensure customer satisfaction and success.

At Appian, our core values of Intensity and Excellence shape our culture. We maintain high standards in everything we do, ensuring quality and care in our work. Each challenge is met with ambition and commitment, as we hold ourselves accountable to achieve exceptional results. By joining Appian, you will be part of a dedicated team focused on accomplishing ambitious goals together.We are in search of a Customer Success Manager to become an integral part of our team. In this role, you will act as a strategic advisor, helping top organizations revolutionize their operations through process applications powered by Appian's software platform, incorporating AI, robotic automation, Data Fabric, and other cutting-edge technologies. You will gain profound insights into our customers' business objectives, building strong relationships with stakeholders at various levels, thereby positioning yourself as a trusted advisor and a catalyst for their success.Your unique blend of understanding customer needs, business acumen, and technical expertise will empower our clients to achieve their specific goals through collaborative partnerships with internal and external stakeholders. As a Customer Success Manager, you will be responsible for ensuring progress towards key customer outcomes while identifying and mitigating risks related to customer success, including business, program, implementation, technical, project, adoption, and engagement.Key Responsibilities:Identify and shape each customer's business goals, transforming them into prioritized, actionable plans and driving execution in collaboration with stakeholders.Facilitate customer adoption by empowering clients to independently build, manage, and scale Appian applications and solutions.Establish yourself as a strategic partner and trusted advisor by aligning Appian's capabilities with customers' evolving business strategies.Identify opportunities for expanding Appian's footprint and present clear, data-driven business value cases for additional investment.Monitor overall account health, proactively manage risks, and eliminate obstacles to successful adoption and sustainable growth.Create joint roadmaps and success plans that yield measurable outcomes and lasting impact.Develop in-depth expertise in Appian’s products, implementation methodology, and best practices to guide customers effectively.Recommend process enhancements and technology solutions, including AI, to drive efficiency and business value.Communicate confidently across various levels to ensure alignment and progress.

About UsAt think-cell, we are dedicated to transforming the way professionals create presentations, making the process smarter, faster, and more efficient. Founded in 2002 in Berlin, our powerful software integrates seamlessly with Microsoft Office, allowing users to effortlessly convert complex data into beautiful charts and diagrams.Our innovative and diverse team thrives in a culture of creativity and collaboration, where every member has the opportunity to make a significant impact. If you're passionate about advancing the future of productivity software, think-cell is the right place for you! Your RoleWe are seeking a strategic, customer-focused Customer Success Manager to manage a portfolio of our largest global consulting clients, ensuring long-term value, adoption, and partnership. In this impactful position, you will act as a trusted advisor to senior stakeholders, driving customer retention, expansion, and success.You will cultivate strong partnerships within your accounts, identify opportunities for added value, proactively manage renewals, and align the use of think-cell with clients' strategic business objectives. This role is ideal for someone skilled at building executive relationships, influencing without authority, and converting customer satisfaction into measurable growth.

As a Senior Solutions Engineer specializing in Mid-Enterprise clients at Klaviyo, you will play a pivotal role in driving our customer success and satisfaction. You will collaborate closely with our sales and product teams to design, implement, and optimize integrated solutions that meet the unique needs of our mid-sized business clients. Your expertise in technical analysis, problem-solving, and customer engagement will be crucial in delivering value and ensuring seamless adoption of our solutions.

Are you passionate about customer success and eager to help clients achieve their goals? Join Contentful as a Customer Success Manager, where you will play a crucial role in fostering strong relationships with our customers and ensuring they derive maximum value from our platform. You will collaborate closely with clients to understand their needs, provide guidance, and facilitate product adoption.In this role, you will leverage your expertise to proactively assist clients, resolve challenges, and identify opportunities for growth. Your ability to communicate effectively and your commitment to customer satisfaction will be paramount in driving success.

Join the dynamic team at Example Corp as a Customer Success Manager, where you will play a pivotal role in guiding our clients toward achieving their hiring goals. As a champion for our customers, you will facilitate their understanding of our innovative hiring software, ensuring they maximize its potential to streamline their recruitment processes. Your responsibilities will include managing customer relationships, advocating for their needs, and providing tailored solutions to enhance their hiring strategies. With a focus on collaboration and continuous improvement, you will inspire confidence in our clients and help them navigate their journey towards hiring excellence.

Join Procare Solutions as an Associate Customer Success Manager and become an integral part of our dynamic team. In this role, you will be responsible for ensuring our clients achieve maximum value from our services. You'll engage with customers to understand their needs, provide solutions, and foster strong relationships that drive customer satisfaction and retention.

Join our dynamic team at CoreSite Realty Corporation as a Customer Success Representative, where you will play a crucial role in enhancing client satisfaction and ensuring a positive experience. In this fast-paced environment, you will engage with customers to understand their needs, assist them with inquiries, and provide exceptional support.

About Judi HealthJudi Health is a leading enterprise health technology organization dedicated to revolutionizing healthcare solutions for employers and health plans. Our suite of services includes:Capital Rx: A public benefit corporation providing comprehensive pharmacy benefit management (PBM) services to self-insured employers.Judi Health™: Offering complete health benefit management solutions tailored for employers, third-party administrators (TPAs), and health plans.Judi®: The premier proprietary Enterprise Health Platform (EHP) designed to unify all claim administration workflows within a secure, scalable system.We are committed to collaborating with our clients to restore trust in the U.S. healthcare system and to establish the necessary infrastructure for accessible and quality care. To learn more, visit www.judi.health.Position Summary:As a vital member of the Product team, you will play a crucial role in the ongoing success of Capital Rx. We are looking for passionate individuals who are eager to enhance the pharmacy prior authorization landscape while delivering exceptional service. In this role, you will advance beyond core data and reporting, becoming an expert across all facets of our Enterprise Health Platform, Judi. Position Responsibilities:Serve as a subject matter expert on Judi’s functionalities and reporting capabilities related to prior authorization.Ensure accurate translation of reporting requirements for Capital Rx’s clients.Support analytics and reporting needs for the prior authorization team and associated groups.Facilitate swift resolution and clear communication of critical reporting issues.Present analysis results in a clear and impactful manner.Assist in the testing of new Judi functionalities to guarantee enhancements are operational and effectively processing claims transactions.Foster essential cross-functional relationships with internal teams.Deliver engaging virtual and in-person product demonstrations.Note: This role may require participation in meetings, service support, or other obligations outside standard business hours.

Role overview The Partner Account Manager - Mid-Enterprise at Klaviyo will join the partnerships team based in Denver, CO. This position centers on building and maintaining strong relationships with marketing agencies and systems integrators in the mid-enterprise space. Success in this role relies on marketing experience, product knowledge, and a consultative approach to help partners and their clients grow with Klaviyo. What you will do Manage and strengthen relationships with agency and systems integrator partners. Communicate Klaviyo’s value and explain how the platform stands out from competitors. Identify and pursue business development opportunities, including co-selling initiatives. Collaborate with the ecosystem marketing team on joint marketing campaigns. Serve as a thought leader within the partner ecosystem and the broader industry. Coach partners on strategies to improve their business performance and profitability using Klaviyo. Analyze partners’ business models and growth strategies to find ways Klaviyo can support their success and that of their clients. Klaviyo’s culture Klaviyo values diverse backgrounds, experiences, and perspectives. The company works to provide equitable opportunities for success and encourages applicants who closely align with the role, even if not every qualification is met. More information about working at Klaviyo is available at klaviyo.com/careers.