Customer Support Associate at Playground | Denver

Company OverviewPlayground is dedicated to making high-quality child care accessible for everyone. We have developed industry-leading software to manage every aspect of running a child care business. With millions of dollars in funding and numerous statewide contracts, Playground collaborates with thousands of schools nationwide. Our founders have been recog…

Join Our Team at Playground!At Playground, we are revolutionizing the child care industry by creating an innovative operating system designed specifically for child care providers. Our advanced software simplifies essential tasks such as billing, enrollment, and parent communication, allowing providers to dedicate their time where it truly matters — with the children.With significant investment backing and partnerships across multiple states, we are proud to serve thousands of schools nationwide. As we expand our reach into larger markets, we’re eager to bring on a driven Sales Development Representative (SDR) to help us generate and qualify leads.Your RoleThis position is vital to our growth strategy. Up until now, our sales efforts have been led by the founders, successfully engaging multi-site operators and large regional groups. Now, we need an SDR who has a proven track record in a similar environment, particularly within SMB-focused vertical SaaS companies like Toast, ServiceTitan, or Mindbody.We’re looking for someone who excels at prospecting and lead qualification in complex settings. You’ll work closely with our founders to build the sales playbook and secure our next wave of enterprise customers.Key ResponsibilitiesIdentify and generate leads for enterprise accounts including multi-site operators, franchises, and state organizations through various channels such as email, phone, and LinkedIn.Conduct discovery calls to qualify both inbound and outbound leads.Coordinate demos and meetings for our Account Executives.Develop and manage an outbound pipeline targeting new markets.Research potential clients and customize your outreach to address their specific challenges.Collaborate with the Marketing and Sales teams, as well as the founders, to refine lead generation strategies.Contribute to shaping our SDR processes, messaging, and playbooks.Your QualificationsA minimum of 1 year of experience in an SDR or lead generation role within the B2B SaaS sector.Experience with SMB-focused vertical SaaS companies is essential.A strong record of exceeding lead quotas and qualifying sales opportunities.Exceptional outbound prospecting skills and the ability to build your own lead lists.Familiarity with CRM tools, particularly Salesforce, is preferred.

About PlaygroundAt Playground, we are committed to making exceptional child care accessible for everyone. Our innovative software solutions empower child care providers to concentrate on delivering outstanding care while we handle the operational complexities. We are developing a comprehensive child care management platform that streamlines the administrative burdens of running a center.Currently, Playground is experiencing rapid growth, having secured substantial funding and multiple statewide contracts, collaborating with thousands of schools nationwide. Our founders have been recognized among Forbes 30 Under 30, highlighting our potential in the industry.We are a team of proactive individuals eager to tackle ambitious projects. If you are passionate about shaping Playground’s sales organization and thrive in a collaborative, high-growth startup environment, we encourage you to apply!About the RoleIn your role as an Account Executive at Playground, you will be pivotal in driving new business and broadening our customer base. You will oversee the entire sales cycle, focusing on converting qualified leads from our SDR team into successful deals. This position demands a proactive individual with a solid background in B2B SaaS sales, a passion for technology, and an ability to excel in a fast-paced environment. Moreover, you will take on a mentorship role, guiding junior team members while leading by example. This position is office-based at our Denver location.What You'll DoClosing Deals: Assume responsibility for qualified leads from the SDR team, leading them through the final stages of the sales process to successfully close the deals.Sales Process Management: Manage the entire closing process, including thorough discovery, contract negotiation, and closing. Develop and implement strategic techniques to meet revenue targets.Customer Engagement: Cultivate and maintain strong relationships with prospects and clients, understanding their unique business needs and offering customized solutions.Collaboration: Collaborate closely with marketing, product, and customer success teams to enhance messaging, refine the sales process, and deliver an exceptional customer experience.Reporting & Analysis: Accurately maintain records and analyze sales performance metrics to inform strategic decisions.

About PlaygroundPlayground is dedicated to making high-quality child care accessible to everyone. We have developed industry-leading software to streamline all aspects of operating a child care business, allowing providers to concentrate on delivering exceptional care — the unique work only humans can accomplish. Our mission is to create a child care management platform that alleviates the administrative burdens of running a center.Currently, Playground is at a pivotal moment in its evolution, ready to experience rapid growth. We have successfully raised millions in funding, secured multiple statewide contracts, and are collaborating with thousands of schools nationwide. Our founders have also been recognized on Forbes' 30 under 30 list.We are a team of proactive leaders, eager to tackle large and intricate projects. If you are excited about the opportunity to help shape Playground’s sales organization and thrive in a collaborative, high-growth startup environment, we encourage you to apply!About the RoleAs a Senior Account Executive at Playground, you will be essential in driving new business initiatives and expanding our client base. You will oversee the entire sales process, focusing on closing deals with qualified leads provided by our Sales Development Representative (SDR) team. We are looking for a self-motivated individual with a solid background in B2B SaaS sales, who is enthusiastic about technology and excels in a dynamic environment. This role includes a mentorship component, where you will lead by example and support the development of junior team members. This position requires you to work in-office at our new Denver location.What You'll DoClosing Deals: Take charge of qualified leads from the SDR team, guiding them through the final steps of the sales cycle to achieve successful closures.Sales Process Management: Own the complete closing process, from in-depth discovery to contract negotiation and finalization. Develop and implement strategic techniques to meet revenue goals.Customer Engagement: Build and nurture strong relationships with prospects and clients, understanding their needs and delivering tailored solutions.Collaboration: Partner closely with marketing, product, and customer success teams to refine messaging, enhance the sales process, and ensure an outstanding customer experience.Reporting & Analysis: Maintain accurate records and analyze sales performance to inform future strategies.

About StableAt Stable, our aim is to revolutionize how businesses establish their presence online. We provide a seamless solution for companies to manage their physical mail through a dedicated business address and an intuitive online dashboard. Trusted by over 10,000 organizations, including industry leaders like Gitlab, Glassdoor, and Indiegogo, we help automate mailroom processes and serve as a permanent business address for IRS, state, and vendor communications.Our innovative tools are designed to navigate outdated regulations that were established in the 1800s, empowering modern companies to thrive without the constraints of physical geography.We are committed to transforming the cumbersome system of entity management, starting with business addresses and mail. By simplifying these complex processes, we deliver delightful experiences that equip today's businesses with the necessary tools to advance swiftly.Backed by prominent Silicon Valley investors such as Y Combinator, Craft Ventures, and Hustle Fund, Stable is experiencing rapid growth. We cater to a diverse range of clients, from budding startups to publicly traded corporations across various sectors, including technology, logistics, and property management.This is a unique opportunity to join an early-stage startup as one of the foundational team members and play a crucial role in reshaping the future of business operations.‍‍ Role OverviewAs a Customer Support Specialist, you will be at the forefront of customer engagement, ensuring that our clients receive exemplary support and fostering their satisfaction. Delivering an outstanding customer experience is pivotal to our growth strategy, encouraging customer loyalty and referrals.In this role, you will interact directly with our clientele — CEOs, founders, and operations managers from rapidly growing enterprises worldwide. As part of our expanding Customer Experience (CX) team, your key responsibilities will include offering high-quality support and leveraging insights from customer interactions to advocate for their needs.Key Responsibilities:Email Support: Manage customer relationships through effective email communication and resolution of support tickets.Customer Advocacy: Use customer feedback to identify areas for service improvement and enhance the overall customer experience.

Since its inception, Fivetran has been dedicated to simplifying and securing data access, making it as reliable as electricity. With Fivetran, customer data seamlessly integrates into data warehouses, ready for querying without the need for engineering or maintenance. We take pride in empowering organizations to harness our technology daily, enabling them to become genuinely data-driven.About the RoleFivetran is revolutionizing data pipelines for the modern data landscape, serving thousands of companies. We are seeking a Customer Support Engineer for our API Connector Team. In this role, you will tackle exciting technical challenges while collaborating with both internal teams and external partners to ensure swift resolutions to issues. As a Customer Support Engineer, you will serve as the technical champion for our customers, working closely with passionate teams to provide an exceptional experience. Our holistic approach emphasizes not only resolving issues but also preventing them in the future.This is a full-time, hybrid position based in our Denver, CO office. Our hybrid work model allows for a combination of remote flexibility and in-person collaboration, requiring two days in the office each week to foster team connection and growth.

Join our dynamic team as a Sales Associate at comoto in Denver, where you’ll play a crucial role in providing exceptional customer service and driving sales growth. As a Sales Associate, you will engage with customers, understand their needs, and help them find the right products that meet their requirements. You will be part of a passionate team dedicated to delivering an outstanding shopping experience and ensuring customer satisfaction.

Role overview Thuma seeks a Retail Associate for the Cherry Creek location in Denver, Colorado. This position partners with the Store Manager and the in-store team to foster a welcoming, helpful environment for everyone who visits the store. What you will do Greet customers and provide friendly, informed assistance Guide shoppers in choosing products that match their needs Maintain a polished and approachable presence on the sales floor Work with the team to deliver a strong customer experience

Join our dynamic team at 360 IT Professionals as a Help Desk Support Analyst in the heart of Denver, CO. We are seeking an enthusiastic and tech-savvy individual who excels in providing exceptional customer support in a fast-paced environment. Your role will involve resolving technical issues, assisting users with software and hardware inquiries, and ensuring a seamless IT experience for all stakeholders.

Job Title: Technical Support EngineerLocation: Denver, CO - HybridAre you ready to make a meaningful impact with your work? Join Kaseware Inc., a dynamic company at the forefront of law enforcement and corporate security solutions. We pride ourselves on fostering a team of innovators and problem solvers who are dedicated to developing a platform that helps our clients save time, money, and even lives. We are searching for a passionate Technical Support Engineer to research, diagnose, troubleshoot, and resolve customer issues efficiently. You will engage with various systems, software, and hardware while adhering to standard protocols for escalating unresolved issues to the appropriate internal teams. Embrace the challenge of learning and innovating as you deliver cutting-edge technology to transform law enforcement and corporate security worldwide. If you thrive in a fast-paced startup environment and are eager to bring new technologies to our clients, we want you on our team!Note: This position requires supporting clients on dedicated shifts, which currently consist of 10-hour shifts for 4 days a week (schedule subject to change), including weekends and night shifts when necessary. Denver-based candidates will work in a hybrid model, allowing for 2 days of remote work per week.

Join our dynamic team at 360IT Professionals as a Junior Helpdesk Support specialist in Denver, CO. In this role, you will provide essential technical support and assistance to our clients, ensuring their IT systems operate smoothly and efficiently. You will be the first point of contact for troubleshooting and resolving technical issues, contributing to our mission of delivering outstanding IT services.

Join our dynamic team as a Food Demonstration Associate in Denver, NC. As a key player in promoting our client's products, you will engage with customers, provide samples, and create an inviting atmosphere that encourages product trials. Your passion for food and customer service will help drive sales and enhance brand awareness.

This position requires full-time, on-site work, 5 days a week at our Denver Tech Center Office (this is NOT a remote role), with an anticipated start date of Tuesday, May 12th, 2026. ABOUT THE ROLE: We are seeking a dedicated Health Guide who shares our passion for transforming healthcare outcomes. Our innovative digital platform simplifies the healthcare experience for both employers and members by integrating medical, pharmacy benefits, and virtual care. As a Health Guide, you will play a crucial role in assisting our members with their healthcare inquiries and needs. Navigating healthcare can often be a complicated and frustrating journey. At Rightway, we strive to enhance this experience by providing our members with a reliable expert resource to guide them through their healthcare path. Our Navigation Operations team is fast-paced, dynamic, and expanding. We are looking for individuals who are passionate about delivering exceptional concierge service and improving the healthcare experience for consumers. KEY RESPONSIBILITIES: Deliver healthcare navigation concierge services via phone, chat, text, and email. Identify high-quality care providers tailored to members' needs and preferences. Address benefit-related questions, ensuring members comprehend their options and financial responsibilities, such as deductibles, coinsurance, and out-of-pocket maximums. Assist members with healthcare billing inquiries and resolve issues. Help coordinate care for members, including scheduling doctor appointments and arranging ancillary support services.

Join our dynamic team as a Food Demonstration Associate, where you will engage customers by showcasing delicious food products in a fun and informative manner. As a vital part of our marketing strategy, you will be responsible for creating positive experiences for consumers while driving sales and brand loyalty.

Join Zocks as a Customer Support Specialist and play a vital role in enhancing our customer experience. We are seeking a dedicated individual who is passionate about helping customers and providing top-notch support. If you thrive in a dynamic environment and possess excellent communication skills, we encourage you to apply!Location and Logistics: This is a hybrid position, requiring you to report to our Denver office for at least 51% of your working hours. You will need to be present in the office 100% of the time during your initial 60 days of employment to facilitate training and integration.Shifts are available from Monday to Friday, with the following options:7am-4pm MST or 9am-6pm MST.Salary: The starting salary for this role is between $70,000 and $80,000, with the potential for a variable bonus based on the company’s performance.Visas: We are unable to provide sponsorship for work visas for this position. Candidates must have authorization to work in the United States.Interview Process: The interview process includes an initial 30-minute call with our recruiter, followed by up to three interviews lasting between 30-45 minutes each. Expect one interview to focus on hypothetical support scenarios. The total estimated time commitment for interviews is up to 3 hours.Please be aware that due to the sensitive nature of our work in the financial services sector, the selected candidate will undergo background and reference checks as part of the onboarding process.

Mountain States Toyota is looking for a Service BDC Associate to support the customer service team in Denver. This position centers on direct communication with customers and coordinating service appointments. Role overview The Service BDC Associate manages incoming customer inquiries and schedules appointments for the service department. The goal is to create a smooth and welcoming experience for every guest. What you will do Engage with customers by phone or online to address service needs Schedule appointments and confirm details with guests Help maintain an organized and efficient service schedule Location This role is based at Mountain States Toyota in Denver.

Join the team at Gopuff as an Operations Associate in Denver! Reporting directly to a Site Leader, you will be a key player in our operations department, driven by a passion for excellence, problem-solving, and a positive attitude. Your role will encompass a variety of operational tasks, including picking and packing items, receiving products, and collaborating with our partner drivers.At Gopuff, we provide our customers with their daily essentials at any time of day, come rain or shine. We are building a diverse team of innovative thinkers and daring risk-takers who are eager to redefine the retail landscape swiftly. Bonus points if you enjoy snacks!

About the Role Domino's Pizza is hiring a Warehouse Associate in Denver. This position supports daily warehouse operations by handling receiving, storage, and distribution of products. Accuracy and attention to detail matter here, as the team relies on each member to keep things running smoothly. What You Will Do Receive incoming shipments and check them for accuracy Store products in designated locations within the warehouse Pick and prepare orders for distribution Help maintain a clean and organized workspace Who Succeeds Here Detail-oriented and organized Comfortable working on your feet and handling physical tasks Works well with others and communicates clearly This role is based in Denver and supports Domino's warehouse operations.

Required QualitiesThis role seeks an entrepreneurial-minded individual who thrives in a collaborative, innovative boutique environment. Ideal candidates will show a strong commitment to personal and professional development, aligning with Syntrinsic’s Core Values:Empower All PeopleServe with IntensityTake InitiativeInnovateProve Ourselves DependableKey ResponsibilitiesThe Associate Consultant will support the Consulting Group by managing the logistics of our client service model, which includes:Maintaining accurate client records, documents, and correspondence within CRM and performance reporting systems.Executing and monitoring trade instructions, coordinating with custodians for proper settlement.Processing money movements, including contributions, withdrawals, and capital calls, ensuring compliance with client authorizations and internal controls.Preparing and delivering quarterly performance reports.Liaising with custodians, investment managers, and vendors to confirm data accuracy and resolve discrepancies.Reviewing and managing subscription and redemption documents for investment managers, ensuring accurate and timely submissions.Assisting with onboarding new clients, including data collection, account setup, and workflow implementation.Participating in process improvement initiatives to streamline reporting, data reconciliation, and compliance tracking.Supporting project management efforts related to investment research, client transitions, and technology upgrades.

As an Associate in Regional Strategy at Hyundai, you will play a pivotal role in shaping the strategic direction of our operations in the region. You will collaborate with cross-functional teams to analyze market trends, develop strategic initiatives, and enhance operational efficiency. Your insights will be crucial in driving business growth and ensuring that our strategies align with Hyundai's mission and vision.Join us to make a meaningful impact on the automotive industry by leveraging data-driven decision-making and innovative thinking.