Customer Support Engineer - Entry Level

At Fastly, we empower individuals to connect more deeply with the digital experiences they cherish. Our cutting-edge edge cloud platform enables customers to swiftly, securely, and reliably deliver exceptional digital experiences by processing, serving, and securing their applications as close to their end-users as possible—right at the Internet's edge. Desi…

We are seeking a motivated and customer-oriented Help Desk Support I professional to join our dynamic team at stemxpert1. In this entry-level position, you will be the first point of contact for our clients, providing exceptional technical support and troubleshooting assistance. Your role will involve addressing customer inquiries, resolving issues, and ensuring a seamless experience with our products and services.

Join the forefront of a new space race! True Anomaly is in search of talented individuals eager to craft groundbreaking technologies that tackle the engineering, manufacturing, and operational challenges of tomorrow's space security and sustainability.OUR MISSIONThe peaceful utilization of space is vital for the ongoing prosperity of our planet—from communications and finance to navigation and logistics. True Anomaly develops innovative technologies at the nexus of spacecraft, software, and AI, enhancing capabilities for the U.S., its allies, and commercial partners while safeguarding global security through reliable space access and sustainability.OUR VALUESBe the offset. We create asymmetric advantages through creativity and ingenuity.What would it take? We challenge norms to achieve ambitious outcomes.It’s the people. Our team is our competitive edge, and we thrive together.YOUR MISSIONAs a Flight Software Engineer at True Anomaly, you will engage in all phases of spacecraft programs, including design, analysis, manufacturing, testing, and flight. Our dynamic company culture prioritizes innovation and speed, providing you the opportunity to realize your full potential.

Fivetran builds technology that helps organizations integrate customer data into their data warehouses, removing the need for ongoing engineering or maintenance. The goal: make accessing and using data as reliable as flipping a switch. Every day, more companies use Fivetran to become data-driven. Role Overview The Customer Support Engineer II will join the API Connector Team, supporting customers as they use Fivetran’s data pipeline products. This role focuses on solving technical issues, collaborating with both customers and Fivetran teams, and ensuring that problems are resolved quickly and thoroughly. Customer Support Engineers are advocates for customers, working to resolve issues and prevent them from recurring. How You’ll Work This is a full-time, hybrid position based in either the Denver or Oakland office. The hybrid schedule includes two days per week in the office, supporting both remote flexibility and in-person teamwork.

About StableAt Stable, our aim is to revolutionize how businesses establish their presence online. We provide a seamless solution for companies to manage their physical mail through a dedicated business address and an intuitive online dashboard. Trusted by over 10,000 organizations, including industry leaders like Gitlab, Glassdoor, and Indiegogo, we help automate mailroom processes and serve as a permanent business address for IRS, state, and vendor communications.Our innovative tools are designed to navigate outdated regulations that were established in the 1800s, empowering modern companies to thrive without the constraints of physical geography.We are committed to transforming the cumbersome system of entity management, starting with business addresses and mail. By simplifying these complex processes, we deliver delightful experiences that equip today's businesses with the necessary tools to advance swiftly.Backed by prominent Silicon Valley investors such as Y Combinator, Craft Ventures, and Hustle Fund, Stable is experiencing rapid growth. We cater to a diverse range of clients, from budding startups to publicly traded corporations across various sectors, including technology, logistics, and property management.This is a unique opportunity to join an early-stage startup as one of the foundational team members and play a crucial role in reshaping the future of business operations.‍‍ Role OverviewAs a Customer Support Specialist, you will be at the forefront of customer engagement, ensuring that our clients receive exemplary support and fostering their satisfaction. Delivering an outstanding customer experience is pivotal to our growth strategy, encouraging customer loyalty and referrals.In this role, you will interact directly with our clientele — CEOs, founders, and operations managers from rapidly growing enterprises worldwide. As part of our expanding Customer Experience (CX) team, your key responsibilities will include offering high-quality support and leveraging insights from customer interactions to advocate for their needs.Key Responsibilities:Email Support: Manage customer relationships through effective email communication and resolution of support tickets.Customer Advocacy: Use customer feedback to identify areas for service improvement and enhance the overall customer experience.

Company OverviewAt Olsson, we specialize in engineering and designing solutions that enhance the world around us. Our commitment to being responsive, transparent, and results-oriented drives our success for our people, clients, and the company as a whole.As a people-centric firm, our greatest asset is our team. We cultivate an environment that encourages creativity and personal growth, allowing us to develop our talent alongside our business. This unique approach fosters a culture that is distinctly Olsson and enables us to make a meaningful impact on society.Job SummaryOlsson offers multidisciplinary design services for some of the most progressive companies in the world. Working on large hyperscale data center projects across the U.S. provides an exciting opportunity to engage in complex engineering endeavors that are shaping the future. Our client relationships are built on trust and appreciation for our contributions, enabling us to design the critical infrastructure that forms the backbone of these innovative projects.This entry-level position is designed for engineer-in-training (EIT) candidates and involves performing a variety of routine engineering tasks under direct supervision. You will collaborate with experienced engineering staff, gaining valuable knowledge and skills while assisting in the generation of ideas and designs that deliver high-quality solutions to meet engineering and design challenges.We currently have several openings available and welcome candidates interested in our offices located in Denver, Des Moines, Lincoln, Loveland, Omaha, Overland Park, and Phoenix.

As an Automation Engineer I at CRB, you will embark on an exciting journey to develop your expertise in automation engineering within a supportive and innovative environment. Under the mentorship of seasoned engineers, you will cultivate and expand your knowledge base. This role offers the opportunity to actively contribute to all phases of design, showcasing your growing understanding of industry-standard instrumentation and control system hardware components.Your responsibilities will include the preparation of construction documents, generating specifications and data sheets for instrumentation, and creating schematics and plan drawings for control system fabrication and installation. You will utilize advanced computer-aided drafting and engineering software, becoming an integral part of our engineering team.

Fastly’s edge cloud platform supports organizations like GitHub, Yelp, Paramount, and JetBlue by processing and protecting digital applications close to users. The company’s mission is to create a more trustworthy Internet through secure and reliable digital experiences. Team overview The Customer Support Engineering (CSE) team serves as the primary contact for Fastly customers using the edge cloud platform. This group manages support across Tier 1, 2, and 3, focusing on both technical expertise and empathy. The team also leads Mission Control Engineers (MCEs), who deliver proactive support through the Mission Control Program (MCP). MCP emphasizes observability, advocacy, and event management, aiming to shift from reactive troubleshooting to proactive, scalable support. Strategic customers benefit from reliable assistance and strong observability during their busiest periods. What you will do Lead a distributed support team: Manage engineers at all support tiers and dedicated MCEs. Mentor the group to adopt proactive ownership and ensure the Mission Control Program can scale for high-traffic events. Drive delivery and execution: Identify workflow bottlenecks, clear obstacles, and set realistic project timelines. Oversee project completion and manage runbooks and After-Action Report handoffs to Engineering and Product for MCP activities. Oversee strategic resource governance: Use a "Swarm" approach to resolve complex customer issues, involving internal experts when needed. Monitor the health of these swarms, audit cases for compliance, and apply prioritization frameworks such as MoSCoW, Eisenhower matrices, and the EADS model to assess program health. Location This position is available in Austin, TX; Birmingham, AL; Chicago, IL; Denver, CO; Des Moines, IA; Little Rock, AR; Milwaukee, WI; Minneapolis, MN; New Orleans, LA; or Oklahoma City, OK.

Join our team at 360 IT Professionals as an Entry Level Test Engineer, where you will play a crucial role in ensuring the quality and reliability of our software products. In this position, you will work closely with our development team, utilizing your knowledge of JIRA and HP Quality Center to track and manage testing processes effectively. This is an excellent opportunity for recent graduates or individuals looking to kickstart their careers in the tech industry.

Since its inception, Fivetran has been dedicated to simplifying and securing data access, making it as reliable as electricity. With Fivetran, customer data seamlessly integrates into data warehouses, ready for querying without the need for engineering or maintenance. We take pride in empowering organizations to harness our technology daily, enabling them to become genuinely data-driven.About the RoleFivetran is revolutionizing data pipelines for the modern data landscape, serving thousands of companies. We are seeking a Customer Support Engineer for our API Connector Team. In this role, you will tackle exciting technical challenges while collaborating with both internal teams and external partners to ensure swift resolutions to issues. As a Customer Support Engineer, you will serve as the technical champion for our customers, working closely with passionate teams to provide an exceptional experience. Our holistic approach emphasizes not only resolving issues but also preventing them in the future.This is a full-time, hybrid position based in our Denver, CO office. Our hybrid work model allows for a combination of remote flexibility and in-person collaboration, requiring two days in the office each week to foster team connection and growth.

Join our dynamic team as a Product Support Engineer at Artech Information Systems LLC. In this role, you will be instrumental in ensuring exceptional customer satisfaction through effective product support and technical assistance. You will troubleshoot issues, provide solutions, and work closely with our development team to enhance product features. Your expertise will help optimize user experience and streamline processes.

Role Overview Angi Inc. is hiring a Pro Support Frontline Representative based in Denver, CO, with remote work available. This position serves as the first point of contact for professionals using Angi's platform. The role focuses on helping clients resolve issues and delivering support that keeps their experience smooth. What You Will Do Respond to inquiries from professionals using Angi Troubleshoot problems and address concerns as they arise Provide solutions that improve the experience for our pros Engage with clients to ensure their needs are met efficiently

Role overview The Renewal Support Consultant at aircommunities plays a key part in maintaining strong client relationships in Denver. The position centers on helping clients navigate the renewal process, with a clear focus on customer satisfaction and retention. What you will do Work directly with clients to understand their needs and respond to concerns Guide customers step by step through the renewal process Support efforts to build and sustain long-term client relationships

About the Role Cornerstone Building Brands is hiring a Customer Service Representative in Denver. This position serves as the first point of contact for customers, handling questions, resolving concerns, and supporting a smooth customer experience. What You Will Do Respond to customer inquiries by phone, email, or other channels Address and resolve issues efficiently Ensure each customer receives clear and helpful communication What Helps You Succeed Strong communication skills Commitment to providing helpful, courteous service Ability to solve problems and stay organized

Join our dynamic team at 360 IT Professionals as a Junior Helpdesk Technician in Denver, CO! This entry-level position is perfect for individuals passionate about technology and eager to provide exceptional support to our clients. You will be responsible for troubleshooting technical issues, assisting with software installations, and ensuring our systems run smoothly. If you are a quick learner with a strong desire to grow in the IT field, we want to hear from you!

Join the team as a Customer Experience Representative and be the voice of exceptional service!Your role will be pivotal in ensuring customer satisfaction, handling inquiries, and resolving issues for XFINITY customers. You'll employ your empathy, negotiation skills, technical knowledge, and troubleshooting abilities to turn challenges into solutions.As a Customer Service Account Executive, you'll tackle a range of responsibilities, including answering technical queries, resolving billing concerns, and promoting our innovative products and services, including XFINITY HOME. Your goal is to ensure customers feel valued and supported throughout their experience.To thrive in this position, you will need sound judgment, diplomacy, and the ability to think creatively to provide timely and effective solutions. A high school diploma or equivalent is needed, along with flexibility for overtime and weekend shifts. Bilingual candidates are encouraged to apply, as we have exciting opportunities in certain locations!If you're ready to embrace the challenge of delivering outstanding support in a collaborative environment, we want to hear from you!

About the Role ADF Medical Services Inc. is hiring an Entry-Level Data Entry Clerk. This fully remote position focuses on entering and maintaining data connected to medical services. The role suits those starting their careers and interested in gaining experience in healthcare administration.

ADF Medical Services Inc. is hiring an Entry-Level Data Entry Clerk for a fully remote role based in Denver, Colorado. This position supports the accuracy and reliability of our records within the medical services sector. Role overview This entry-level role centers on inputting and managing data with care. The work helps maintain up-to-date information that supports our operations. What you will do Enter data into company systems with accuracy Help keep records organized and current Support the reliability of information used across the organization Who this role suits This position is designed for individuals starting their careers and interested in the medical services field. Attention to detail and a commitment to accuracy are important for success.

Join Zocks as a Customer Support Specialist and play a vital role in enhancing our customer experience. We are seeking a dedicated individual who is passionate about helping customers and providing top-notch support. If you thrive in a dynamic environment and possess excellent communication skills, we encourage you to apply!Location and Logistics: This is a hybrid position, requiring you to report to our Denver office for at least 51% of your working hours. You will need to be present in the office 100% of the time during your initial 60 days of employment to facilitate training and integration.Shifts are available from Monday to Friday, with the following options:7am-4pm MST or 9am-6pm MST.Salary: The starting salary for this role is between $70,000 and $80,000, with the potential for a variable bonus based on the company’s performance.Visas: We are unable to provide sponsorship for work visas for this position. Candidates must have authorization to work in the United States.Interview Process: The interview process includes an initial 30-minute call with our recruiter, followed by up to three interviews lasting between 30-45 minutes each. Expect one interview to focus on hypothetical support scenarios. The total estimated time commitment for interviews is up to 3 hours.Please be aware that due to the sensitive nature of our work in the financial services sector, the selected candidate will undergo background and reference checks as part of the onboarding process.

A new era in space exploration has commenced. True Anomaly is on the lookout for talented and ambitious individuals eager to develop groundbreaking technology that addresses the engineering, manufacturing, and operational challenges of space security and sustainability.OUR MISSIONThe peaceful utilization of space is crucial for ongoing prosperity on Earth, impacting everything from communications and finance to navigation and logistics. True Anomaly creates innovative technology at the crossroads of spacecraft, software, and artificial intelligence to bolster the capabilities of the U.S., its allies, and commercial partners. We uphold global security by promoting sustainable access to space for everyone.OUR VALUESBe the offset. We generate asymmetric advantages through creativity and ingenuity.What would it take? We challenge the status quo to achieve ambitious outcomes.It’s the people. Our team is our greatest asset, and we thrive together.YOUR MISSIONWe are in search of a driven Test Engineer to assist in the design, planning, and execution of test campaigns for aerospace defense systems. You will collaborate closely with engineers, program managers, and technical teams to verify that systems meet performance, environmental, and mission-critical specifications. In this capacity, you will develop test plans, conduct tests, gather data, analyze results, and ensure compliance with all specifications. This role presents an exceptional opportunity to contribute to cutting-edge aerospace technologies in a dynamic, mission-oriented setting.