Customer Support Specialist at Stable | Denver

📬 About StableAt Stable, our aim is to revolutionize how businesses establish their presence online. We provide a seamless solution for companies to manage their physical mail through a dedicated business address and an intuitive online dashboard. Trusted by over 10,000 organizations, including industry leaders like Gitlab, Glassdoor, and Indiegogo, we help…

About StableStable is dedicated to simplifying the process of establishing a business presence online. We offer a comprehensive solution that includes a professional business address and an intuitive dashboard for managing physical mail seamlessly online. Trusted by over 10,000 companies, including industry leaders like GitLab, Glassdoor, and Indiegogo, we empower businesses to automate their mail operations and provide a permanent address for regulatory compliance.In a world where business laws date back to the 1800s, Stable is revolutionizing the way modern businesses operate. We provide innovative tools that help companies navigate outdated regulations, allowing them to thrive in a cloud-based environment without the restrictions of physical location.Our mission is to transform the cumbersome entity management system into a streamlined and enjoyable experience, starting with essential services like business addresses and mail handling. By simplifying these processes, we enable businesses to focus on growth and innovation.We're backed by prominent Silicon Valley investors, including Y Combinator, Craft Ventures, Shakti, and Hustle Fund, along with experienced founders from companies like Lattice and FlexJobs.As we experience rapid growth, we are seeking passionate individuals to join our early-stage startup, where you can significantly influence the future of business operations.‍‍ RoleAs a Customer Success Manager at Stable, you will be pivotal in helping our larger clients, such as GitLab and Glassdoor, overcome their operational challenges. Your role will involve automating their manual processes, thereby saving them valuable time and resources.Our users are proactive problem solvers, and we seek someone who is empathetic, capable of building lasting relationships, and excels at communication and education. Here’s what you will focus on:Create an exceptional first impression — Many customers arrive at Stable feeling overwhelmed by their mail operations. You’ll have the opportunity to establish trust by acting as their knowledgeable guide through the transition.

About StableStable is on a mission to revolutionize the way companies establish their presence online. We provide businesses with a reliable address and an intuitive dashboard to manage their physical mail seamlessly. Over 10,000 organizations, including renowned names like GitLab, Glassdoor, and Indiegogo, trust Stable to streamline their mailroom operations and serve as their permanent business address for IRS, state, and vendor communications.In an era where the rules governing U.S. entities are outdated, originating from the 1800s, Stable offers modern solutions that empower businesses to thrive without being hindered by archaic regulations.Today's work environment is cloud-based, allowing businesses to operate without geographical constraints. We are dedicated to transforming the cumbersome entity management system into a user-friendly experience, starting with our innovative business address and mail solutions, and expanding to AI-driven automation and compliance services.Backed by prestigious investors from Silicon Valley, including Y Combinator and Craft Ventures, Stable is at a pivotal moment of growth. Our product has gained widespread acclaim, and we have successfully served companies across various stages, from startups to publicly traded entities in sectors like technology and logistics.Join us in reshaping the future of business management as one of our first employees in an early-stage startup!‍‍ RoleAs the Head of Sales at Stable, you will be instrumental in defining and expanding our sales strategy during this critical phase of growth, transitioning from a leading AI-powered virtual mailbox provider to a comprehensive AI operations platform.We have already secured partnerships with major companies like GitLab and DoorDash through organic inbound efforts. Now, we aim to enhance our outreach by developing an outbound sales engine that targets key verticals, driving new growth opportunities.This is a pivotal role where you'll lead the sales function, establishing high standards for excellence, accountability, and execution within the team. As we expand our offerings to include AI process automation and entity compliance, you will play a key role in bringing these innovative solutions to market and achieving success.Your key responsibilities will include:Exceeding revenue targets and driving sales growth.

Join Zocks as a Customer Support Specialist and play a vital role in enhancing our customer experience. We are seeking a dedicated individual who is passionate about helping customers and providing top-notch support. If you thrive in a dynamic environment and possess excellent communication skills, we encourage you to apply!Location and Logistics: This is a hybrid position, requiring you to report to our Denver office for at least 51% of your working hours. You will need to be present in the office 100% of the time during your initial 60 days of employment to facilitate training and integration.Shifts are available from Monday to Friday, with the following options:7am-4pm MST or 9am-6pm MST.Salary: The starting salary for this role is between $70,000 and $80,000, with the potential for a variable bonus based on the company’s performance.Visas: We are unable to provide sponsorship for work visas for this position. Candidates must have authorization to work in the United States.Interview Process: The interview process includes an initial 30-minute call with our recruiter, followed by up to three interviews lasting between 30-45 minutes each. Expect one interview to focus on hypothetical support scenarios. The total estimated time commitment for interviews is up to 3 hours.Please be aware that due to the sensitive nature of our work in the financial services sector, the selected candidate will undergo background and reference checks as part of the onboarding process.

Company OverviewPlayground is dedicated to making high-quality child care accessible for everyone. We have developed industry-leading software to manage every aspect of running a child care business. With millions of dollars in funding and numerous statewide contracts, Playground collaborates with thousands of schools nationwide. Our founders have been recognized by Forbes as part of the 30 Under 30, showcasing our impactful work within the industry.At Playground, we are experiencing rapid growth and are comprised of a team of innovative thinkers willing to tackle large, complex projects.About the RoleAs a vital member of our Customer Support team, you will serve as the first point of contact for our clients, ensuring their success and satisfaction with our platform. Your key responsibilities will involve managing support requests, troubleshooting issues, and assisting clients in effectively utilizing our product. Your empathetic communication skills and ability to build strong relationships will be essential in creating positive experiences for our clients.Key Responsibilities:Foster Customer Success: Deliver empathetic, customer-focused support by understanding the unique needs of each client.Manage Live Chat Inquiries: Respond promptly and professionally to customer questions via chat.Resolve Issues Collaboratively: Troubleshoot technical problems and guide customers towards effective solutions.Cross-Functional Collaboration: Work with product and engineering teams to escalate and resolve complex issues.Contribute to Product Development: Document and track customer interactions and feedback to support continuous product enhancement.Educate Customers: Proactively identify opportunities to inform clients about product features and best practices.Become a Product Authority: Maintain a comprehensive understanding of our platform to provide accurate support.Career Growth: High performers will have the opportunity to transition into onboarding or implementation roles within Playground.Update Help Center: Regularly maintain and enhance our Help Center by creating new articles.

Join Flexport as a Customs Specialist, where you'll play a crucial role in facilitating international trade and ensuring compliance with customs regulations. As a key member of our logistics team, you will work closely with clients and government authorities to streamline the customs process and resolve any potential issues.

Since its inception, Fivetran has been dedicated to simplifying and securing data access, making it as reliable as electricity. With Fivetran, customer data seamlessly integrates into data warehouses, ready for querying without the need for engineering or maintenance. We take pride in empowering organizations to harness our technology daily, enabling them to become genuinely data-driven.About the RoleFivetran is revolutionizing data pipelines for the modern data landscape, serving thousands of companies. We are seeking a Customer Support Engineer for our API Connector Team. In this role, you will tackle exciting technical challenges while collaborating with both internal teams and external partners to ensure swift resolutions to issues. As a Customer Support Engineer, you will serve as the technical champion for our customers, working closely with passionate teams to provide an exceptional experience. Our holistic approach emphasizes not only resolving issues but also preventing them in the future.This is a full-time, hybrid position based in our Denver, CO office. Our hybrid work model allows for a combination of remote flexibility and in-person collaboration, requiring two days in the office each week to foster team connection and growth.

Join our dynamic team at aircommunities as a Technical Support Specialist! In this crucial role, you will be the first line of support for our customers, assisting them with technical inquiries and ensuring a seamless experience with our products. Your expertise will help us maintain our commitment to exceptional customer service.

Role overview The Senior Customer Education Specialist at Klaviyo in Denver, CO plays a key part in developing and refining training programs for customers. The goal is to help clients use the Klaviyo platform more effectively by providing clear and practical learning resources. What you will do Create, revise, and maintain educational materials for Klaviyo customers Collaborate with teams across the company to collect insights and feedback Design training content that is accessible and engaging for users with varying experience levels Tailor resources to meet the needs of different customer segments Collaboration This role works closely with product, support, and other internal groups to keep training materials accurate and relevant as the Klaviyo platform changes.

Join our dynamic team at 360 IT Professionals as a Help Desk Support Analyst in the heart of Denver, CO. We are seeking an enthusiastic and tech-savvy individual who excels in providing exceptional customer support in a fast-paced environment. Your role will involve resolving technical issues, assisting users with software and hardware inquiries, and ensuring a seamless IT experience for all stakeholders.

Job Title: Technical Support EngineerLocation: Denver, CO - HybridAre you ready to make a meaningful impact with your work? Join Kaseware Inc., a dynamic company at the forefront of law enforcement and corporate security solutions. We pride ourselves on fostering a team of innovators and problem solvers who are dedicated to developing a platform that helps our clients save time, money, and even lives. We are searching for a passionate Technical Support Engineer to research, diagnose, troubleshoot, and resolve customer issues efficiently. You will engage with various systems, software, and hardware while adhering to standard protocols for escalating unresolved issues to the appropriate internal teams. Embrace the challenge of learning and innovating as you deliver cutting-edge technology to transform law enforcement and corporate security worldwide. If you thrive in a fast-paced startup environment and are eager to bring new technologies to our clients, we want you on our team!Note: This position requires supporting clients on dedicated shifts, which currently consist of 10-hour shifts for 4 days a week (schedule subject to change), including weekends and night shifts when necessary. Denver-based candidates will work in a hybrid model, allowing for 2 days of remote work per week.

Join our dynamic team at 360IT Professionals as a Junior Helpdesk Support specialist in Denver, CO. In this role, you will provide essential technical support and assistance to our clients, ensuring their IT systems operate smoothly and efficiently. You will be the first point of contact for troubleshooting and resolving technical issues, contributing to our mission of delivering outstanding IT services.

Aspen Hospitality is looking for an IT Support Specialist to deliver technical support for staff based in Denver or Aspen. This position handles troubleshooting for both hardware and software, working to resolve issues efficiently and keep daily operations running smoothly. Role overview This role focuses on maintaining IT systems and providing hands-on assistance to team members. The IT Support Specialist addresses technical problems as they arise, ensuring employees have reliable access to the technology they need. What you will do Troubleshoot and resolve hardware and software issues for staff Maintain and support IT systems across the organization Help ensure a seamless technology experience for employees Location This position is based in either Denver, CO or Aspen, depending on candidate preference or business need.

Join our team as a Data Center Support Specialist in Denver, where you will play a crucial role in maintaining and optimizing our data center operations. You will be responsible for troubleshooting hardware and software issues, ensuring system reliability, and providing exceptional support to our clients. Your expertise will help us deliver top-notch service and maintain our reputation for excellence.

Join Walgreens as a Micro Fulfillment Specialist, where you will play a crucial role in our innovative supply chain operations. You will be responsible for ensuring efficient order fulfillment processes, contributing to customer satisfaction, and maintaining operational excellence. This position offers an exciting opportunity to work in a dynamic environment, focusing on the micro fulfillment department to streamline our services.

Join Our Dynamic Team as a Warehouse Specialist!At SwiftX Express, we are dedicated to delivering excellence in logistics and warehousing. We are currently seeking a Warehouse Specialist to oversee and enhance our operations in Denver, Colorado.Key Responsibilities:Lead and support the activities of Delivery Service Providers (DSPs) and warehouse staff, ensuring adherence to company standards.Establish and implement robust quality assurance protocols to maintain high service levels.Evaluate performance metrics and drive initiatives for continuous improvement.Manage warehouse operations to ensure consistency and reliability.Facilitate logistics coordination between multiple warehouse facilities.Handle budget management and monitor team Key Performance Indicators (KPIs).Conduct daily control meetings and performance assessments to gauge operational effectiveness.Recruit and onboard qualified DSPs and staffing agencies.Design and implement training programs aimed at enhancing service quality.Oversee fleet operations, task distribution, and cost management strategies.Manage both in-house and outsourced vehicle assets efficiently.Continuously optimize collection models and warehouse processes.Collaborate with internal teams and external partners to streamline operations.Effectively manage daily operations and respond to emergencies as needed.

Job Title: Deskside Support Representative - Distributed Client ServicesJob ID: #S2LCFSLocation: Denver, CODuration: 1 Year (with potential for extension)As a Deskside Support Representative, you will be responsible for diagnosing, configuring, and installing common applications, as well as managing the installation and removal of desktop PCs and monitors. You will provide remote Office 365 support on workstations and mobile devices.Your role will include performing basic Deskside Services, such as installations, moves, adds, and changes (IMAC), while adhering to provided scripts. You will also deliver software support for low-complexity issues on personal computers for both Buyers and Customers, assisting them directly at their place of business with hardware or platform-related challenges.Additionally, you will offer Deskside Support, which includes software break/fix assistance for limited complexity problems across various platforms, including Windows (up to 4 generations) and the latest Apple operating systems. Familiarity with the Microsoft Office Suite and other common software applications is essential.

Join our dynamic team at 360 IT Professionals as an IT Support Specialist specializing in Identity Access Management. In this role, you will be pivotal in ensuring the security and efficiency of IT systems while providing exceptional support to our clients.Your responsibilities will include troubleshooting technical issues, managing user access, and implementing security protocols. We are looking for someone with a passion for technology and a commitment to delivering high-quality IT support.

The Strategic Technical Account Specialist at Checkr in Denver, CO, plays a central role in connecting clients with the technical capabilities of the Checkr platform. This position acts as a bridge between customer needs and the technology that supports their goals. Key Responsibilities Partner with clients to ensure they achieve success using the Checkr platform. Provide technical guidance and respond to questions about Checkr’s products and features. Assist customers as they navigate the platform, addressing and resolving issues as they arise. Gather and share client feedback to inform improvements to Checkr’s services. Role Highlights This role combines technical troubleshooting with direct customer support. By helping clients make the most of Checkr’s solutions and relaying their insights, the Strategic Technical Account Specialist contributes to both immediate customer satisfaction and ongoing platform enhancements.

Fivetran builds technology that helps organizations integrate customer data into their data warehouses, removing the need for ongoing engineering or maintenance. The goal: make accessing and using data as reliable as flipping a switch. Every day, more companies use Fivetran to become data-driven. Role Overview The Customer Support Engineer II will join the API Connector Team, supporting customers as they use Fivetran’s data pipeline products. This role focuses on solving technical issues, collaborating with both customers and Fivetran teams, and ensuring that problems are resolved quickly and thoroughly. Customer Support Engineers are advocates for customers, working to resolve issues and prevent them from recurring. How You’ll Work This is a full-time, hybrid position based in either the Denver or Oakland office. The hybrid schedule includes two days per week in the office, supporting both remote flexibility and in-person teamwork.