Senior AI Product Engineer

At Intercom, we are revolutionizing customer service through our AI-driven solutions. Our mission is to empower businesses to deliver exceptional customer experiences.Our flagship AI agent, Fin, stands as the most advanced customer service AI in the industry, enabling businesses to provide round-the-clock, flawless service that enhances customer interactions…

At Intercom, we are at the forefront of AI-driven customer service, dedicated to empowering businesses to deliver exceptional customer experiences.Our flagship AI agent, Fin, represents the pinnacle of customer service AI technology, enabling businesses to provide continuous, flawless service that enhances customer interactions. By integrating Fin with our Helpdesk, we offer a comprehensive solution known as the Intercom Customer Service Suite, designed to tackle complex, high-touch inquiries that necessitate human intervention.Founded in 2011, Intercom has gained the trust of nearly 30,000 businesses globally, continuously setting the benchmark for outstanding customer service. Our core values drive us to push boundaries, innovate rapidly, and consistently deliver remarkable value to our customers.What is the opportunity?We are seeking experienced Senior Product Engineers to join our AI Infrastructure team at Intercom, focused on the development of AI-powered products. As a Product Engineer within AI infrastructure, you will collaborate closely with our Machine Learning (ML) engineers and scientists. You will gain a profound understanding of our product offerings, ML technology stack, and our development processes, with the aim to enhance and expedite these processes further.The broader AI group is tasked with defining new ML features, investigating suitable algorithms and technologies, and quickly deploying initial prototypes to our customers.Our AI infrastructure team is building a platform that enables rapid adaptation to new AI advancements within days, while ensuring a reliable service for our customers. We provide foundational services for AI systems and develop framework-level code utilized daily by other engineers and scientists in the AI division.Our passion lies in leveraging machine learning technology, having successfully productized a spectrum of solutions ranging from traditional supervised models to innovative unsupervised clustering algorithms and advanced transformer neural networks. We rigorously test and measure the tangible customer impact of every model and adjustment we implement.If you are a seasoned backend engineer with an analytical mindset and practical experience in ML systems and platforms, we invite you to connect with us!

Intercom is a pioneering AI Customer Service company dedicated to empowering businesses to deliver exceptional customer experiences.Our AI agent, Fin, stands out as the most sophisticated customer service AI available, enabling companies to provide continuous, flawless customer support, thereby enhancing overall customer satisfaction. Fin integrates seamlessly with our Helpdesk, forming the Intercom Customer Service Suite, a comprehensive solution that combines AI-driven assistance with human support for complex inquiries.Established in 2011 and trusted by nearly 30,000 businesses worldwide, Intercom is setting new benchmarks for customer service. Our core values drive us to innovate, build swiftly, and consistently deliver outstanding value to our clients.What’s the opportunity?As a Product Engineer at Intercom, you will play a crucial role in addressing real customer challenges through the intelligent application of your technical expertise and tools. You will collaborate within a multidisciplinary team, developing both back-end and front-end systems while closely working with designers, product managers, researchers, and data analysts.We are currently navigating exciting scaling challenges and building a robust platform where your skills can be applied to various areas, including creating an intuitive messenger composer, rule matching, deliverability, security, app availability, and machine learning, among others.What will I be doing?As a seasoned engineer, you will:Formulate technical plans and contribute to our architecture as we scale our products to serve millions daily.Develop Ruby code that integrates numerous AWS, infrastructure, platform, and SaaS technologies that constitute the backbone of Intercom’s backend.Deploy changes to production with confidence, ensuring high-quality standards.

Intercom is the leading AI Customer Service platform, dedicated to enabling businesses to deliver exceptional customer experiences.Our cutting-edge AI agent, Fin, stands as the most sophisticated customer service AI currently available, empowering businesses with continuous, flawless customer support and revolutionizing their customer interactions. Fin seamlessly integrates with our Helpdesk to form the Intercom Customer Service Suite, an all-encompassing solution that offers AI-enhanced assistance for more intricate inquiries that necessitate human intervention.Established in 2011 and currently supporting nearly 30,000 businesses worldwide, Intercom is redefining customer service standards. Guided by our core principles, we continuously challenge conventions, operate with agility and vigor, and consistently offer outstanding value to our clients.What’s the opportunity?We are pioneering a new segment within Intercom: AI Product Management. With over a decade of investment in in-house AI, we boast a skilled team of machine learning scientists, engineers, researchers, and designers. We are now expanding this team with product managers who will sculpt the future of Intercom’s AI platform and agent.As a Senior AI Product Manager, you will define the vision, strategy, and roadmap for the core AI systems that fuel Fin and Intercom’s AI capabilities. You will operate at the crossroads of advanced AI research, innovative product development, and real-world customer challenges, guiding us in creating world-class AI products that yield significant business results.This role demands a technical, customer-focused product manager who excels in dynamic, uncertain environments and is passionate about transforming complex AI functionalities into user-friendly, engaging product experiences.What will I be doing?Oversee a key segment of our AI product landscape. You will take charge of a vital component of Intercom’s AI platform or agent, responsible for its vision, strategy, and effectiveness.Gain profound insights into customers, the business, and the technology. You will thoroughly understand the ecosystem: customer needs, business direction, and the workings of our AI systems, utilizing this knowledge to inform high-quality decision-making and create a compelling roadmap.Collaborate closely with a premier AI team. You will engage daily with machine learning scientists, engineers, designers, and researchers. Together, you will explore innovative ideas, assess feasibility, weigh trade-offs, and convert advanced AI capabilities into high-impact product experiences.Deliver ambitious, high-quality AI products. You will guide concepts from initial exploration to production launches, conducting swift experiments, defining success metrics, and evaluating performance.

At Intercom, we are pioneering the future of customer service through artificial intelligence. Our mission is to empower businesses to create exceptional customer experiences.Our flagship AI agent, Fin, represents the forefront of customer service technology. By offering seamless, 24/7 support, Fin enhances customer interactions and redefines service excellence. When paired with our Helpdesk, it evolves into the Intercom Customer Service Suite, which provides AI-enhanced solutions for intricate queries that necessitate human intervention.Founded in 2011 and trusted by nearly 30,000 businesses globally, Intercom is establishing a new benchmark in customer service. Our commitment to innovation drives us to push boundaries, work with urgency, and consistently deliver outstanding value to our clients.What is the opportunity?We are on the lookout for Staff Product Engineers to join our AI Group, focusing on the development of AI-driven products. As a Product Engineer specializing in machine learning (ML), you will collaborate closely with both our ML Scientists and product teams. A deep understanding of our products, customers, and technological framework is essential.Your role will involve defining new ML features, exploring suitable algorithms and technologies, and rapidly delivering prototypes to our customers.We are a highly product-focused team that collaborates with Product and Design teams across the organization. Our dedicated engineers enable quick transitions to production, often releasing beta versions within weeks following successful offline testing.We are passionate about leveraging machine learning technology, having successfully productized a range of solutions from traditional supervised models to innovative applications of transformer neural networks. Our commitment to testing and measuring the real-world impact of each model we deploy is unwavering.If you are an experienced product engineer with a strong analytical mindset and hands-on experience with ML systems, we invite you to connect with us!

At Intercom, we pride ourselves on revolutionizing customer service through advanced AI technology. Our mission is to empower businesses to deliver exceptional customer experiences.Our leading AI agent, Fin, is recognized as the most sophisticated customer service solution available, enabling businesses to provide consistent, high-quality support. By integrating Fin with our Helpdesk, we offer a comprehensive solution—the Intercom Customer Service Suite—designed to tackle complex inquiries that necessitate human intervention.Founded in 2011 and trusted by nearly 30,000 companies worldwide, Intercom is redefining customer service standards. Our core values drive us to push boundaries, innovate rapidly, and consistently deliver unparalleled value to our clients.What is the opportunity?We are actively seeking Staff Product Engineers to join our AI Group, focusing on the development of Intercom's AI-driven products. As a Product Engineer in machine learning (ML), you will collaborate closely with both our ML Scientists and product teams, ensuring a deep understanding of our products, customer needs, and the ML technology stack.This group is responsible for defining innovative ML features, researching suitable algorithms and technologies, and swiftly delivering prototypes to our customers.Our team prioritizes product excellence, working in partnership with Product and Design teams. Our dedicated engineers enable us to deploy quickly, often reaching beta stages within weeks after successful offline testing.We are passionate about leveraging machine learning technology, having productized everything from traditional supervised models to groundbreaking unsupervised clustering algorithms and advanced transformer neural networks. We rigorously test and measure the real-world impact of each model we implement.If you are a seasoned product engineer with an analytical mindset and hands-on experience with ML systems, we want to hear from you!

ServiceNow is seeking a Senior Delivery Acceleration AI Engineer based in Dublin. This role centers on enhancing delivery processes through advanced AI technologies. The main focus is to develop and improve solutions that allow customers to maximize the value they get from the ServiceNow platform. Role overview This position involves applying AI methods to streamline and optimize how services are delivered. The work supports customers in making better use of the ServiceNow platform’s capabilities. What you will do Build and refine AI-driven solutions for delivery acceleration Work on initiatives that improve customer outcomes with the ServiceNow platform Focus on continuous improvement of delivery processes using AI Location This role is based in Dublin.

Join us in revolutionizing the hospitality industry.The hospitality sector faces numerous challenges: slim margins, excessive waste, and overworked teams. At Nory, we believe it doesn’t have to be this way.Our CEO, Conor, experienced these struggles firsthand. After founding and expanding Mad Egg in Ireland, he grew tired of using outdated systems, cumbersome spreadsheets, and endless paperwork. This frustration inspired him to create the tool that he wished had existed from the start.Nory is an innovative restaurant management system that integrates real-time data with AI-driven predictive analytics, empowering restaurant operators to optimize their margins. From food preparation to accurate forecasting, our platform offers operational intelligence that enables restaurants to thrive with consistency, confidence, and profitability. The outcome? Successful restaurants, improved job satisfaction, reduced waste, and healthier margins. Discover more about our vision here.We're just getting started. Following a successful Series B funding round led by Kinnevik, our team has expanded to over 80 talented individuals across Ireland, the UK, Spain, and recently, New York, with demand growing beyond our expectations.Your RoleWe are seeking a Senior Product Engineer to join our dynamic Plug and Play team. In this pivotal role, you will have the chance to construct and refine the backbone of Nory’s integration platform, tackling complex challenges from start to finish and shaping the evolution of our systems, processes, and engineering culture as we scale. Learn more about the product engineer experience at Nory here.We value versatility; you should feel at ease working across both backend and frontend systems. Our hiring process is stack-agnostic as we prioritize strong engineering fundamentals and quick adaptability. Currently, our technology stack includes Python, FastAPI, React, TypeScript, Node.js, AWS (Fargate, Aurora, SQS), Postgres, MongoDB, and Docker.Your Responsibilities:As a Senior Product Engineer within the Plug and Play team, you will take ownership of intricate integration and platform challenges, guiding them from discovery and design to delivery, iteration, and long-term development. You will flourish in a cross-functional team with a high degree of autonomy and responsibility for your product.

Intercom, the leading AI Customer Service company, is dedicated to empowering businesses to deliver exceptional customer experiences.Our state-of-the-art AI agent, Fin, is recognized as the most advanced customer service AI agent available, enabling businesses to provide seamless, 24/7 customer service, thereby revolutionizing customer experiences. Fin's capabilities can also be integrated with our Helpdesk, creating a comprehensive solution known as the Intercom Customer Service Suite, which enhances support for complex queries that necessitate human intervention.Since our founding in 2011, we have garnered the trust of nearly 30,000 businesses worldwide, setting a new benchmark in customer service. Our commitment to our core values drives us to innovate, work with urgency and precision, and consistently deliver outstanding value to our clients.What’s the opportunity?As a Senior Product Engineer at Intercom, you will play a pivotal role in addressing real customer challenges through a strategic and efficient application of your technical expertise. You will collaborate within a multidisciplinary product team, developing both back-end and front-end systems while working closely with designers, product managers, researchers, and data analysts.We are navigating thrilling scaling challenges and are focused on enhancing a robust platform where your skills can be utilized in areas such as building an intuitive messenger composer, rule matching, ensuring deliverability, fortifying security, enhancing app availability, and leveraging machine learning, among others.We are seeking a Senior Engineer to join our team, which is responsible for creating and maintaining a diverse array of APIs and core services that facilitate customer data management and integrations. We empower our clients and developers to optimize their data to fully utilize our AI Agent, including Intercom’s MCP functionalities.Our team also oversees strategic integrations with prominent applications such as Salesforce, Stripe, and Shopify, ensuring fluid data synchronization with external systems.What will I be doing?Participate in all stages of software development including ideation, prototyping, design, and implementation.Work alongside Product, Design, and Partnerships teams to ensure our data services fulfill business requirements and provide an exceptional developer experience.Design, develop, and maintain Intercom’s APIs, ensuring they are rich in features, performant, robust, and well-documented.Enhance our strategic integrations with applications like Salesforce, Stripe, and Shopify.Implement systems to monitor the infrastructure we build, identifying and addressing bottlenecks and issues with queues, workers, and data quality.

airapps is looking for an AI Product Manager based in Dublin. This role centers on leading the development and execution of AI-driven products from concept through launch. Role overview The AI Product Manager works closely with teams across engineering, design, and business functions. Collaboration is key as you help shape the product vision and define a clear roadmap. The position requires balancing customer needs with market trends to guide product direction. What you will do Lead the planning and rollout of AI products Work with cross-functional teams to set goals and priorities Define product vision and ensure it matches user needs Prioritize features and enhancements based on strategy Focus on delivering strong user experiences Requirements Experience managing AI or technology products Ability to collaborate across multiple teams Strong understanding of customer needs and market trends Skilled at setting product strategy and priorities

Join us in revolutionizing the hospitality industry!At Nory, we understand the challenges of the hospitality sector—tight margins, excessive waste, and stretched teams. That's why we created a solution designed to change the game.Our founder, Conor, experienced these frustrations firsthand while scaling his previous venture, Mad Egg in Ireland. Dissatisfied with outdated systems and cumbersome spreadsheets, he envisioned a streamlined tool to enhance operational efficiency from day one.Nory offers a comprehensive restaurant management platform that integrates real-time data with AI-driven predictive analytics, empowering operators to maintain control over their profit margins. From food preparation to forecasting, our solution delivers operational intelligence, enabling restaurants to thrive, create better jobs, minimize waste, and boost profitability. Discover more about our mission here.We're just getting started! After successfully closing a Series B funding round led by Kinnevik, our team has expanded to over 80 talented individuals across Ireland, the UK, Spain, and recently New York, with demand exceeding our expectations.The RoleWe are on the lookout for a Senior Product Engineer to join our dynamic Workforce Management team. In this pivotal role, you will take charge of developing and delivering high-impact features that enhance scheduling accuracy, empower hospitality teams, and streamline restaurant operations for efficiency and sustainability. Learn more about the role of a product engineer at Nory here.Your technical arsenal will include: Python, React, TypeScript, Node.js, FastAPI, AWS (ECS, RDS, SQS), PostgreSQL, Docker.Your Responsibilities:In our cross-functional teams, you will enjoy a high level of autonomy and responsibility over your product. As a Senior Product Engineer, you will not only write code but also design and engineer the product itself: utilizing your extensive technical knowledge and understanding of the domain to plan, build, test, deploy, support, and operate the WFM product across the entire stack, addressing real challenges and delivering essential value to our customers daily.You will collaborate closely with various stakeholders to ensure our products meet the needs of the hospitality industry.

About KotaKota is revolutionizing the accessibility of insurance and retirement benefits through cutting-edge software solutions. We offer the Kota Platform, the world’s first fully integrated benefits platform, and Kota Embed, our innovative embedded insurance and retirement product designed for various platforms.Our mission is to enhance the accessibility and appeal of insurance and benefits for today’s workforce.Founded in 2022, Kota has successfully secured over €20 million in funding from leading technology investors in Europe, including Eurazeo, EQT Ventures, Northzone, and Frontline, alongside notable angel investors such as Romain Huet from Stripe and David Clarke from Workday. Our investors have a rich history of supporting successful companies like Spotify, Airbnb, and Klarna.The RoleAs a Senior Product Engineer (Backend) on the Kota Embed team, you will be pivotal in developing the APIs and SDKs that facilitate embedded insurance and retirement benefits for global platforms. This role extends beyond mere coding — it encompasses designing resilient systems, addressing intricate product challenges, and creating exceptional developer experiences that our clients depend on to support their employees.You will collaborate closely with designers, engineers, the integrations team, and benefits specialists at Kota to transform concepts into robust, scalable, and secure products. Your responsibilities will encompass all aspects from technical architecture and system design to incident management and the ongoing enhancement of our developer-facing APIs and documentation.We seek a candidate who excels at the convergence of product innovation and engineering excellence — an engineer who is equally driven by understanding the “why” as much as the “how,” and who aspires to make a significant impact on the global delivery of benefits. An individual who has a passion for enhancing the developer experience.

Intercom builds AI-powered customer service tools that help businesses deliver reliable, round-the-clock support. Our AI agent, Fin, and the Intercom Customer Service Suite combine automation with human expertise to handle millions of customer inquiries every month. Since 2011, nearly 30,000 businesses worldwide have chosen Intercom to raise their customer service standards. Role overview The Senior AI Infrastructure Engineer role focuses on developing and scaling the systems that train and deploy Intercom’s next generation of AI products. The AI Infrastructure team works across the stack, from GPU-level engineering up to the user-facing agents that power customer support. This team has built training pipelines and inference systems for models like Fin Apex, which are tailored for customer service and serve as the foundation for Intercom’s AI capabilities. What you will do Design and scale training pipelines for large transformer and LLM models, including data ingestion, preprocessing, distributed training, and evaluation. Build and improve inference services to ensure fast, reliable experiences for clients, covering auto-scaling, routing, and failover. Optimize GPU-level performance by tuning kernels, improving resource utilization, and identifying bottlenecks in training and inference workflows. Work closely with ML scientists to implement new training and inference techniques. What we’re looking for Strong experience with model training or large-scale model inference, and hands-on knowledge of low-level GPU programming (such as CUDA or Triton). Experience in more than one of these areas is especially valuable. Location This position is based in Dublin, Ireland.

Intercom, a leader in AI Customer Service, is dedicated to enhancing business-customer interactions through innovative technology.Our flagship AI agent, Fin, represents the pinnacle of customer service AI, enabling businesses to provide always-on, exceptional customer support. When combined with our Helpdesk, it forms the Intercom Customer Service Suite, a comprehensive solution designed to tackle complex inquiries that require human touch.Since our inception in 2011, Intercom has built a robust client base of nearly 30,000 global businesses, championing a new standard in customer service. With values that inspire innovation, urgency, and value creation, we are committed to pushing boundaries.What’s the Opportunity?As a Staff Product Engineer, you will take on a pivotal role within our team and contribute significantly to our engineering efforts. You will develop both back-end and front-end systems, collaborating closely with designers, product managers, researchers, and data analysts. Your responsibilities will also include mentoring fellow engineers and partnering with the Engineering Manager to shape the team’s growth and technical direction.What Will I Be Doing?In this role, you will:Contribute to the evolution of our technical architecture to accommodate the growing demands of our customer base.Prioritize agility along with scalability and availability, utilizing continuous deployment to focus on incremental improvements.Engage in all stages of software development, from ideation and prototyping to design and implementation, balancing hands-on coding with architectural leadership.Utilize cutting-edge tools to enhance your development experience, allowing you to focus on solving impactful challenges.Actively participate in the hiring, mentoring, and career progression of engineering talent.Set high standards for technical excellence, performance, reliability, and operational success.

Toast, Inc. is seeking a Product Designer in Dublin, Ireland, to focus on AI-driven solutions for commerce. This position involves shaping products that make buying and selling simpler and more effective through artificial intelligence. Key responsibilities Collaborate with cross-functional teams to develop user-centered product experiences Design features that use AI to enhance and streamline commerce workflows Location This role is based in Dublin, Ireland.

Intercom is a pioneering AI Customer Service company dedicated to empowering businesses in delivering exceptional customer experiences.Our AI agent, Fin, stands as the most sophisticated customer service AI available, enabling businesses to provide always-on, flawless customer service, thereby enhancing customer experiences significantly. Fin can also integrate with our Helpdesk to form a comprehensive solution known as the Intercom Customer Service Suite, which offers AI-enhanced support for intricate or high-touch queries requiring human intervention.Established in 2011 and trusted by nearly 30,000 businesses worldwide, Intercom is redefining the benchmarks for customer service. Guided by our core values, we consistently push boundaries, develop with speed and vigor, and deliver outstanding value to our clientele.What’s the opportunity?At Intercom, you'll take on the role of a Product Engineer, addressing genuine customer challenges through the astute and efficient application of your technical expertise and tools. You will be an integral part of one of our multidisciplinary product teams, collaborating closely with designers, product managers, researchers, and data analysts to develop both back-end and front-end systems.We are currently navigating a variety of exciting scaling challenges and are building a robust platform where your skillset can be applied to diverse areas such as developing a stunning messenger composer, rule matching, deliverability, security, application availability, and machine learning, among others.What will I be doing?As a seasoned engineer, you will:Develop technical plans and contribute to our architectural framework as we scale our products to cater to tens of millions of users daily.Write Ruby code that integrates numerous AWS, infrastructure, platform, and SaaS technologies that form the backbone of Intercom’s backend infrastructure.Deploy a change to production on your very first day and roll out a feature within your first week.

At Gong, we leverage cutting-edge AI technology to revolutionize the success of revenue teams. Our Gong Revenue AI Operating System integrates data, insights, and workflows into a cohesive, reliable platform that observes, guides, and collaborates with the world’s leading revenue teams. With the power of the Gong Revenue Graph, AI-driven intelligence, specialized agents, and trusted applications, we empower over 5,000 companies globally to gain profound insights into their teams and customers, automate essential sales processes, and achieve more with less effort. To learn more, visit www.gong.io.At Gong, you will become part of a dynamic team driven by innovation, ambitious aspirations, and a passion for excellence. We are at the forefront of shaping the future of revenue intelligence, and we seek individuals who are eager to build what lies ahead. Collaborating with a team that dreams big, moves swiftly, and deeply values both the craft and each other, you'll find a workplace where transparency and trust are foundational. Every individual has the opportunity to make a noticeable impact. If you're looking to grow, challenge yourself, and engage in work that truly matters, Gong is the ideal place to achieve the pinnacle of your career.The Role:We are searching for an experienced Senior Product Manager to play a critical role in the advancement of one of Gong’s flagship product lines. This is a unique opportunity for an individual with a deep passion for developing transformative products, who understands that every detail is significant.Key Responsibilities:Lead the development and enhancement of essential products that align with our customers' needs and business objectives.Exhibit meticulous attention to detail while adopting a customer-centric mindset in product development.Utilize data modeling techniques to inform and refine product decisions and strategies.Engage in creative and strategic thinking to envision long-term solutions in a large-scale enterprise environment.Collaborate effectively with cross-functional teams (product design, engineering, and more) to deliver products that not only meet but exceed customer expectations.Balance innovative thought with practical execution to drive product success and company growth.

Join Intercom, a pioneering company in AI Customer Service, dedicated to empowering businesses to deliver exceptional customer experiences.Our flagship AI agent, Fin, represents the cutting edge of customer service technology, enabling businesses to provide consistent, high-quality support and revolutionize their customer interactions. Fin integrates seamlessly with our Helpdesk, forming the Intercom Customer Service Suite, designed to tackle complex inquiries requiring human interaction.Founded in 2011 and trusted by nearly 30,000 organizations worldwide, Intercom is redefining customer service standards. Guided by our core values, we consistently push boundaries, innovate with speed, and deliver unmatched value to our clients.What Will You Be Doing?As a Senior Product Manager on our Web team, you will breathe life into the narrative of Fin and the Intercom Suite through exceptional web experiences. Your efforts will highlight our products, articulate our brand story, and convey our vision for the future of AI-driven customer service. This pivotal role significantly influences how prospects and customers perceive our identity, offerings, and importance.We seek an ideal candidate with a background in product marketing or substantial experience in crafting narratives through digital channels. You are a proactive leader who drives projects, makes decisive choices, and ensures every product launch adheres to Intercom's high standards for design, clarity, and quality. You will collaborate closely with product marketing, design, engineering, and brand teams to create visually stunning, engaging, and high-performing web pages.Key Responsibilities Include:Overseeing the entire process of delivering high-quality narrative and storytelling pages from inception to launch.Translating messaging into web experiences: transforming positioning and messaging guides into captivating, distinctive pages.Taking ownership of deliverables: making prompt, informed decisions; guiding your team through uncertainty; and ensuring all launches meet exceptional standards.Collaborating across functions: working alongside designers, engineers, PMMs, and brand studio partners to manifest stories on the web.Exhibiting a keen eye for narrative and copy: ensuring content is clear, engaging, and aligned with our company positioning and objectives.Driving progress and urgency: acting swiftly while upholding excellence in craft and execution.Measuring and improving impact: monitoring the performance of narrative pages and optimizing for engagement, understanding, and conversion.

Role Overview MongoDB, Inc. is hiring a Senior Cloud Product Security Engineer in Dublin. This role focuses on strengthening the security of MongoDB’s cloud-based products. The position partners closely with teams across the company to spot vulnerabilities, apply security controls, and help maintain strong security practices throughout the product lifecycle. What You Will Do Work with engineering and product teams to assess and address security risks in cloud products Identify vulnerabilities and help drive remediation efforts Implement security measures that align with industry standards and internal guidelines Contribute to ongoing improvements in MongoDB’s security posture Location This position is based in Dublin.

At Intercom, we are pioneering the AI Customer Service landscape with a clear mission: to empower businesses to deliver exceptional customer experiences.Our cutting-edge AI agent, Fin, stands as the most advanced customer service AI on the market, enabling businesses to provide seamless, around-the-clock support, thus revolutionizing their customer engagement. Fin integrates perfectly with our Helpdesk, forming the Intercom Customer Service Suite, a comprehensive solution designed to tackle complex queries requiring human interaction.Founded in 2011 and trusted by nearly 30,000 businesses globally, Intercom is redefining the customer service standard. Our core values drive us to push boundaries, build with agility, and consistently deliver remarkable value to our clients.We invite you to join our team as a Senior Product Manager and play a pivotal role in shaping the future of business messaging and AI-driven customer engagement. This is a rare opportunity to lead a top-tier team of engineers, designers, and researchers in delivering impactful products that reach millions daily.