Debt Collections Agent - Join Our Dynamic Team

About the Role CustomConnect is hiring Debt Collections Agents for the Musgrave office in Durban, KwaZulu-Natal. This role suits individuals interested in building a career in debt collections and contributing to local community campaigns. What to Expect Work in a busy, energetic office setting Engage with community-focused debt collection projects Potential…

Join our dynamic team as a Customer Service Agent where you will play a crucial role in delivering exceptional service to our valued clients. You will be the first point of contact for customer inquiries, providing timely and accurate information while ensuring a positive customer experience.

At Rewardsco, we offer more than just a job; we cultivate a thriving community where your contributions are valued and rewarded.Experience the benefits of a lucrative commission structure, extensive perks, and a dynamic, supportive work environment that fosters your career growth. Join us and embrace the Rewardsco Way!Your Responsibilities: Exceed your monthly sales targets with enthusiasm Deliver exceptional service to customers, ensuring their satisfaction Engage in our comprehensive training programs to become a sales expert Craft a rewarding career path with us Qualifications: Matric certificate is required A minimum of 6 months recent experience in Outbound Telesales, specifically in Motor-related or comprehensive insurance products Demonstrated sales success with a proven track record Must possess a clear criminal record Excellent communication abilities What We Offer:Your Benefits Include: Guaranteed Earnings: Base salary of R6500 plus commission Track your earnings with our banked commission system Quarterly bonuses based on performance and attendance Ongoing recognition and rewards for outstanding performance Access to comprehensive health and wellness benefits, including Kaelo Health Medical Insurance, financial wellness support, mental health counselling, and an on-site pharmacy with an in-house nurse Utilize top-tier resources and amenities, including three in-house restaurants and discounted grocery staples Application Process:1. Apply through our Careers Portal: https://www.rewardscocareers.com/search-jobs/2. Send us a WhatsApp at 076 413 0223 to speak with a recruiter.3. Join us for a screening at 2 Ncondo Place, Umhlanga Ridge (opposite Coastlands Hotel) from Tuesday to Thursday, 9am - 3pm.By applying for this position, you agree to Rewardsco’s Terms and Conditions. View them here: https://www.rewardscocareers.com/wp-content/uploads/2025/01/Rewardsco-Group-Privacy-Policy.pdf

Job Title: Customer Service Call Center AgentsLocation: Durban, South AfricaKey Responsibilities:Manage both inbound and outbound calls with a focus on professionalism and courtesy.Deliver precise information regarding our diverse range of products and services to clients.Effectively address and resolve customer inquiries and complaints.Maintain accurate records of all customer interactions for future reference.Adhere to established communication scripts and guidelines.Achieve or surpass defined performance targets and metrics.Collaborate with team members and cross-functional departments to enhance the customer experience.Stay updated on company policies, procedures, and promotional offers.

We are seeking a dynamic and driven Team Leader to join our vibrant team at WNS Global Services in Durban. In this pivotal role, you will be responsible for guiding and motivating a team of professionals to achieve excellence in customer service and operational performance. Your leadership will be instrumental in fostering a positive work environment and ensuring the delivery of top-notch service to our clients.

Join M-KOPA as a Retail Sales Agent in Kwa-Zulu Natal!Transform Retail into a Force for Good.Are you passionate about making a difference?You possess the skills to engage customers, understand their needs, and close sales effectively. Your experience has shaped you into a professional who excels in retail.But ask yourself this:Is your sales role contributing to a greater cause?At M-KOPA, every sale contributes to financial inclusion in Africa. If this resonates with you, read on!Why M-KOPA MattersWe have facilitated over $2 billion in credit for more than 7 million customers across the continent, many of whom have never accessed financial services before. With our goal to reach 10 million customers, South Africa is pivotal to our growth.Our collaboration with Pick n Pay means we are right where our customers shop, and as a Retail Sales Agent, you will play a vital role in delivering this innovative experience.This role goes beyond traditional retail. It integrates sales mastery, customer support, and inventory management, allowing you to see the impact of your work daily.

Join our dynamic team as an Inbound Call Center Agent in Durban! As a vital member of our customer service team, you will be responsible for handling incoming calls and providing exceptional service to our clients. Your ability to communicate effectively and resolve customer inquiries will help us maintain our reputation for outstanding service.

Join our dynamic team at WNS Global Services as a Call Center Agent specializing in Insurance. In this role, you will be at the forefront of providing exceptional customer service and support to our insurance clients. Your ability to communicate effectively and empathize with customers will be key to resolving inquiries and building trust.As a Call Center Agent, you will handle incoming calls, assist with policy inquiries, and provide information on various insurance products. This is an excellent opportunity for individuals who are passionate about helping others and thrive in a fast-paced environment.

Join our dynamic team at WNS Global Services as an Inbound Call Center Agent in Durban, South Africa. In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will handle incoming calls effectively, addressing customer inquiries and resolving issues with professionalism and care. This is a fantastic opportunity to develop your communication skills and grow within a leading global business process management company.

Join our dynamic team as an Inbound Team Leader in Durban, where you will lead and inspire a group of dedicated professionals in delivering exceptional customer service. In this role, you will be responsible for overseeing team performance, ensuring adherence to company standards, and fostering a positive work environment. Your leadership will be crucial in driving team success and enhancing customer satisfaction.

Join WNS Global Services as a Team Leader in Durban, South Africa! We are looking for a dynamic leader to oversee our teams, drive performance, and foster a culture of excellence. In this role, you will be responsible for managing daily operations, mentoring team members, and ensuring that targets are met while maintaining high employee satisfaction.

Join our dynamic team at WNS Global Services as a Team Leader for our Outbound Operations in Durban. In this leadership role, you will guide and inspire a team of professionals to achieve exceptional results in outbound sales and customer engagement. Your ability to foster a positive team culture, drive performance, and implement effective strategies will be key to our success.

Regional Retail Team Lead — Kwa-Zulu NatalManaging a retail operation is a multifaceted challenge that extends beyond simple stock management and SLA reports. It encompasses staff scheduling, shop branding, identifying training gaps, engaging with depot owners, and addressing customer complaints that often get lost in transitions. The key lies in knowing which tasks require your personal attention and which can be delegated, all while ensuring that nothing falls through the cracks.If this resonates with you and you're in search of a role that offers real responsibility with a meaningful mission, M-KOPA deserves your consideration.We are on the lookout for a Retail Team Lead who will spearhead operations across our service centers, stock depots, and sales points in South Africa. This pivotal role involves overseeing operational efficiency, enhancing customer experience standards, leading retail training initiatives, and managing the people and processes essential for our retail channel's success.What M-KOPA is BuildingHaving served over 7 million customers across Africa, we have unlocked more than $2 billion in credit, with 55% of our clientele accessing formal financial services for the first time. An impressive 86% report a significant enhancement in their quality of life. Our growth trajectory aims to reach 10 million customers, necessitating the expansion of our retail footprint and a robust operational leadership to support it.What the Work Actually Looks LikeThe scope of this role is broad. In any given week, you might find yourself reviewing service center performance data, conducting stock audits, coordinating shop renovations, leading staff training sessions, resolving escalated Freshdesk tickets, and preparing performance reports for the Retail Operations Manager. No two weeks are the same, and that's intentional.

Join oliver as an Account Manager and be the driving force behind our client relationships. In this role, you will leverage your expertise to manage accounts effectively, understand client needs, and deliver tailored solutions that drive success. You will be the key point of contact for clients, ensuring their satisfaction while fostering long-term partnerships.

Join our innovative team at Oliver as an Account Manager, where you'll play a pivotal role in managing client relationships and driving strategic growth. In this position, you will be responsible for ensuring client satisfaction, understanding their unique needs, and delivering tailored solutions. Your expertise will guide clients in maximizing their investment, fostering long-term partnerships, and identifying new business opportunities.

Join our dynamic team as a Customer Service Agent in the Utilities sector, where you will be the frontline support for our valued clients. Your primary responsibilities will include assisting customers with their inquiries, resolving issues efficiently, and providing exceptional service to ensure customer satisfaction. This is a fantastic opportunity for individuals who are passionate about customer service and eager to contribute to a fast-paced environment.

Join our team as an Account Executive at oliver, where you will play a pivotal role in driving growth and success for our clients. This is an exciting opportunity to work in a fast-paced environment, collaborating with innovative minds to deliver exceptional results.

Job Title: In-Store Sales AgentLocation: Durban, South AfricaKey Responsibilities:Engage with customers to identify their needs and propose appropriate products.Showcase product features and benefits to enhance sales effectiveness.Uphold exceptional customer service standards to ensure satisfaction.Assist in arranging and maintaining in-store displays for optimal visibility.Monitor and report on sales performance and customer feedback.Address customer inquiries and resolve issues promptly and professionally.Collaborate with team members to meet and exceed sales goals.Keep abreast of product knowledge and industry developments.

Innovative Acquisitions International is seeking Customer Service Representatives for its Durban call center. This position centers on supporting customers and building positive relationships through every interaction. What you will do Handle inbound and outbound calls with a professional and courteous approach. Provide clear, accurate information about products and services. Respond to customer questions and resolve complaints efficiently. Maintain thorough, up-to-date records of all customer interactions. Follow established communication scripts and guidelines to ensure consistency. Work to achieve or surpass performance targets and key metrics. Collaborate with colleagues and other departments to improve the customer experience. Stay informed about current company policies, procedures, and promotions. Role overview This role focuses on delivering reliable customer support and contributing to overall satisfaction and loyalty. Teamwork and clear communication are essential, as is a commitment to meeting company standards. Location This position is based in Durban, South Africa.

Join Pentravel, a prestigious division of Cullinan Holdings, as a Travel Consultant in Durban. We are looking for passionate and customer-focused individuals to enhance our vibrant team. In this role, you will provide outstanding service and expert guidance to travelers, crafting tailor-made travel itineraries and managing all aspects of their journeys. You will also play a crucial role in meeting sales targets and driving the overall success of our business. If you're enthusiastic about travel, possess excellent communication abilities, and have a proven sales background, we encourage you to apply!Key Responsibilities: Establish and nurture strong client relationships to encourage repeat business and referrals. Create and sell personalized travel itineraries that align with clients' preferences, budgets, and needs. Offer expert insights on travel destinations, including visa requirements and travel insurance options. Maximize sales through upselling, cross-selling, and promoting preferred partners. Maintain accurate client records using the company's operational systems. Handle customer complaints and inquiries professionally and efficiently. Stay informed about the latest trends in the travel industry.