Insurance Call Center Agent - Durban, South Africa

Join our dynamic team at WNS Global Services as a Call Center Agent specializing in Insurance. In this role, you will be at the forefront of providing exceptional customer service and support to our insurance clients. Your ability to communicate effectively and empathize with customers will be key to resolving inquiries and building trust.As a Call Center Ag…

Join our dynamic team at WNS Global Services as an Inbound Call Center Agent in Durban, South Africa. In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will handle incoming calls effectively, addressing customer inquiries and resolving issues with professionalism and care. This is a fantastic opportunity to develop your communication skills and grow within a leading global business process management company.

Join our dynamic team as an Inbound Call Center Agent in Durban! As a vital member of our customer service team, you will be responsible for handling incoming calls and providing exceptional service to our clients. Your ability to communicate effectively and resolve customer inquiries will help us maintain our reputation for outstanding service.

Job Title: Customer Service Call Center AgentsLocation: Durban, South AfricaKey Responsibilities:Manage both inbound and outbound calls with a focus on professionalism and courtesy.Deliver precise information regarding our diverse range of products and services to clients.Effectively address and resolve customer inquiries and complaints.Maintain accurate records of all customer interactions for future reference.Adhere to established communication scripts and guidelines.Achieve or surpass defined performance targets and metrics.Collaborate with team members and cross-functional departments to enhance the customer experience.Stay updated on company policies, procedures, and promotional offers.

Join our dynamic team at WNS Global Services as a Team Leader for our Outbound Operations in Durban. In this leadership role, you will guide and inspire a team of professionals to achieve exceptional results in outbound sales and customer engagement. Your ability to foster a positive team culture, drive performance, and implement effective strategies will be key to our success.

Join our dynamic team at WNS Global Services as an Operations Manager in Durban. In this pivotal role, you will oversee daily operations and drive efficiency and productivity within our teams. Your leadership will guide our workforce to meet and exceed performance objectives while ensuring the highest levels of service quality.

Innovative Acquisitions International is seeking Customer Service Representatives for its Durban call center. This position centers on supporting customers and building positive relationships through every interaction. What you will do Handle inbound and outbound calls with a professional and courteous approach. Provide clear, accurate information about products and services. Respond to customer questions and resolve complaints efficiently. Maintain thorough, up-to-date records of all customer interactions. Follow established communication scripts and guidelines to ensure consistency. Work to achieve or surpass performance targets and key metrics. Collaborate with colleagues and other departments to improve the customer experience. Stay informed about current company policies, procedures, and promotions. Role overview This role focuses on delivering reliable customer support and contributing to overall satisfaction and loyalty. Teamwork and clear communication are essential, as is a commitment to meeting company standards. Location This position is based in Durban, South Africa.

We are seeking a dynamic and motivated Assistant Manager of Training to join our team in Durban. In this role, you will support the development and implementation of training programs that drive employee performance and engagement. You will work closely with management to identify training needs, design effective training content, and facilitate engaging learning experiences.

Join WNS Global Services as a Team Leader in Durban, South Africa! We are looking for a dynamic leader to oversee our teams, drive performance, and foster a culture of excellence. In this role, you will be responsible for managing daily operations, mentoring team members, and ensuring that targets are met while maintaining high employee satisfaction.

WNS Global Services is seeking a dynamic and motivated Assistant Manager - Operations to join our team in Durban, South Africa. In this role, you will play a crucial part in overseeing daily operations, streamlining processes, and ensuring our team meets performance targets. Your leadership skills will be essential in driving team engagement and fostering a culture of excellence.

About the Role CustomConnect is hiring Debt Collections Agents for the Musgrave office in Durban, KwaZulu-Natal. This role suits individuals interested in building a career in debt collections and contributing to local community campaigns. What to Expect Work in a busy, energetic office setting Engage with community-focused debt collection projects Potential for strong earnings through local initiatives Location Durban, KwaZulu-Natal (Musgrave)

Join our dynamic team as an Inbound Team Leader in Durban, where you will lead and inspire a group of dedicated professionals in delivering exceptional customer service. In this role, you will be responsible for overseeing team performance, ensuring adherence to company standards, and fostering a positive work environment. Your leadership will be crucial in driving team success and enhancing customer satisfaction.

At Rewardsco, we offer more than just a job; we cultivate a thriving community where your contributions are valued and rewarded.Experience the benefits of a lucrative commission structure, extensive perks, and a dynamic, supportive work environment that fosters your career growth. Join us and embrace the Rewardsco Way!Your Responsibilities: Exceed your monthly sales targets with enthusiasm Deliver exceptional service to customers, ensuring their satisfaction Engage in our comprehensive training programs to become a sales expert Craft a rewarding career path with us Qualifications: Matric certificate is required A minimum of 6 months recent experience in Outbound Telesales, specifically in Motor-related or comprehensive insurance products Demonstrated sales success with a proven track record Must possess a clear criminal record Excellent communication abilities What We Offer:Your Benefits Include: Guaranteed Earnings: Base salary of R6500 plus commission Track your earnings with our banked commission system Quarterly bonuses based on performance and attendance Ongoing recognition and rewards for outstanding performance Access to comprehensive health and wellness benefits, including Kaelo Health Medical Insurance, financial wellness support, mental health counselling, and an on-site pharmacy with an in-house nurse Utilize top-tier resources and amenities, including three in-house restaurants and discounted grocery staples Application Process:1. Apply through our Careers Portal: https://www.rewardscocareers.com/search-jobs/2. Send us a WhatsApp at 076 413 0223 to speak with a recruiter.3. Join us for a screening at 2 Ncondo Place, Umhlanga Ridge (opposite Coastlands Hotel) from Tuesday to Thursday, 9am - 3pm.By applying for this position, you agree to Rewardsco’s Terms and Conditions. View them here: https://www.rewardscocareers.com/wp-content/uploads/2025/01/Rewardsco-Group-Privacy-Policy.pdf

Iniziomedical seeks a Medical Writer to join its team in Durban, South Africa. The position centers on producing medical documents that are both accurate and easy to understand, following established guidelines and standards. These documents help communicate scientific and clinical information to a variety of audiences. Key responsibilities Prepare medical documents that are clear, precise, and meet all relevant requirements Convert complex scientific and clinical data into language suitable for different readers Location This role is located in Durban, South Africa, and requires working from the local office.

Join SGS as a Field Operations Intern and immerse yourself in the dynamic world of inspection and field testing. This internship offers you the opportunity to work alongside industry experts, gaining hands-on experience in various field operations. As part of our team, you will contribute to ensuring quality and compliance in various sectors.

Vision Elevators Pty Ltd is looking for a Safety Officer to join the team in Durban. This role centers on supporting a safe workplace and upholding compliance with all relevant safety regulations. Role overview The Safety Officer will take charge of risk assessments, monitor safety standards, and help implement protocols that protect employees and operations. Attention to detail and a strong sense of responsibility are key to success in this position. What you will do Ensure compliance with safety regulations and company policies Conduct regular risk assessments across work sites Develop and implement safety procedures Promote a culture of safety within teams Who we are looking for We value candidates who care deeply about workplace safety and can encourage others to follow best practices. The ability to communicate clearly and work effectively with different teams is important for this role.

We are seeking a skilled and dynamic BIM Manager to lead our innovative Data Center projects at AECOM. In this role, you will be responsible for managing the BIM process, ensuring effective collaboration among project teams, and facilitating the integration of Building Information Modeling into our workflows. Your expertise will help drive efficiency and improve project outcomes, making a significant impact on our operations.

WNS Global Services is seeking a highly motivated and experienced Senior Associate to join our dynamic team in Durban. In this role, you will be responsible for driving operational excellence and ensuring high-quality service delivery to our clients.As a Senior Associate, you will leverage your expertise to analyze business processes and implement improvements, leading to enhanced efficiency and effectiveness. Your contributions will be crucial in maintaining our commitment to excellence and innovation.

Join our dynamic team as a Customer Service Agent where you will play a crucial role in delivering exceptional service to our valued clients. You will be the first point of contact for customer inquiries, providing timely and accurate information while ensuring a positive customer experience.

Join our dynamic team at AECOM as a Senior Electrical Engineer specializing in Data Center projects. In this pivotal role, you will leverage your expertise to design, develop, and implement innovative electrical systems that support our cutting-edge data center operations. Your contributions will be crucial in ensuring operational efficiency, reliability, and safety.