Member Services Representative II

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Role overview The A. O. Garcia Agency is hiring a Part-Time Client Services Representative. This remote role is based in Frisco, Texas and offers flexible hours, making it a good fit for those managing both work and personal commitments. What you will do Act as the first point of contact for clients Answer client questions and provide support Help resolve issues to maintain a positive client experience Team and work style The team focuses on supporting clients within the insurance sector. This part-time position suits individuals who appreciate flexibility and enjoy working with others from a home office.

AXS connects fans with the artists and teams they love. Each year, we facilitate the sale of millions of tickets to thousands of incredible events—from concerts and festivals to sports and theater—at some of the most iconic venues around the globe. Since our inception in 2011, we have relentlessly advanced the industry, enhancing experiences for fans and making it simpler than ever to discover events, secure excellent seats, and enjoy unforgettable live entertainment. We are committed to leading the evolution of our industry today.We are fervent about enhancing the fan experience and delivering transformative solutions for our clients. We are on the lookout for intelligent, motivated individuals ready to contribute their enthusiasm and innovative ideas. Join us, and together we will keep the world cheering.The RoleWe are seeking a dedicated Service Desk Technician II to provide top-quality technical support to our internal customers. You will respond to service desk requests efficiently, adhering to defined SLAs. This role ensures effective resolution of issues across various technology domains, promoting continuous improvement while adhering to ITIL service management best practices.What Will You Do?Address Corporate IT service requests within defined SLAs, delivering prompt and effective technical support to end users—including executives and VIPs—via in-person, phone, chat, or email.Act as the primary escalation point for complex technical incidents and service requests, resolving issues independently or coordinating with internal teams and vendors as necessary.Deliver exceptional customer service to all end users, with a particular focus on executive support needs.Assist with onboarding and offboarding processes, including IT orientation, account provisioning, group permission updates, license assignments, and ensuring a smooth technology setup for new hires and departing employees.Oversee the deployment and configuration of endpoint devices according to established procedures, while identifying and implementing enhancements to software deployment and asset tracking.Create, maintain, and update standard operating procedures, service desk documentation, and internal knowledge base articles to support consistent and effective IT service delivery.Promote adherence to ITIL service management principles and contribute to the adoption of industry best practices.

Summary/ObjectiveAs a pivotal member of our team, the Member Engagement Specialist will report directly to the Vice President of Member Engagement. In this dynamic role, you will manage a designated portfolio of ELITE members referred by our strategic partner, Cain Watters & Associates (CWA). Your focus will be on delivering exceptional engagement, supporting financial planning consultations, optimizing vendor utilization, and ensuring that our members reap consistent value and achieve long-term satisfaction.Key ResponsibilitiesConsultation Support: Serve as the ELITE liaison during CWA financial planning consultations, guiding doctors on how ELITE membership can enhance their financial and practice objectives.Onboarding and Activation: Oversee the onboarding process for partner-referred members, ensuring a seamless registration experience and comprehensive understanding of essential ELITE benefits and processes.Vendor Utilization: Foster vendor usage by aligning member needs with suitable vendor solutions and facilitating warm introductions to pertinent vendor partners.Lifecycle Engagement: Maintain ongoing engagement with assigned members throughout the year through regular touchpoints, reviews, and targeted communications.Data Management: Guarantee accurate and timely documentation in HubSpot, covering consult attendance, onboarding progress, vendor connections, notes, and follow-up actions.

Join our dynamic team as a Customer Service Representative! In this role, you will be the frontline support for our valued clients, ensuring their needs are met with professionalism and efficiency. If you are passionate about delivering excellent customer service and thrive in a fast-paced environment, we would love to hear from you!

Summary/ObjectiveThe Member Support Coordinator plays a vital role in ensuring that ELITE Dental Alliance members receive unparalleled support. Reporting directly to the Vice President of Operations, this position is focused on fostering ongoing member success through effective ticketing resolution, precise data management, and an exceptional onboarding experience. The Coordinator is dedicated to enhancing member satisfaction and facilitating a seamless journey from initial inquiry to continuous support and membership retention.Essential FunctionsOversee member ticketing system, conducting audits and providing support to guarantee prompt resolution of inquiries.Ensure the accuracy of member data in the CRM and assist with internal reporting needs.Conduct demonstration calls, onboarding sessions, review calls, and routine system checks.Manage HubSpot dashboards and execute monthly data validation processes.Collaborate with the Member Engagement Team to improve member experiences and optimize operational processes.Responsibilities & DutiesService EngagementDelegate service requests, audit member interactions, generate reports, and address internal team inquiries.Deliver exceptional support to both members and team members for efficient issue resolution.

Join our dynamic team at Abercrombie Kids as a Brand Representative in Frisco! In this role, you will be the face of our brand, engaging with customers and creating memorable shopping experiences.We are looking for enthusiastic individuals who are passionate about fashion and customer service. As a Brand Representative, you will assist in maintaining store presentation and providing unparalleled support to our customers.

Join our dynamic team at Healthcare Support Staffing as a Customer Service and Collections Representative. We are seeking a motivated individual who excels in communication and problem-solving to handle customer inquiries and manage collection processes effectively. If you are passionate about providing exceptional service and ensuring client satisfaction, this role is perfect for you!

As a National Account Representative, you will play a crucial role in providing exceptional sales and service support to our National Account customers. You will engage with clients via telephone, addressing inquiries related to orders, resolving discrepancies, and managing product delivery timelines. Your responsibilities include verifying customer order details for accuracy, identifying solutions to challenges, and ensuring a positive customer experience. It is essential to maintain the confidentiality of customer and company records while documenting any pricing errors, product discrepancies, or service issues to keep your supervisor informed. You will also be expected to stay informed about vendor products and relevant information.

About the Role Domino's Pizza in Frisco is hiring a Customer Service Representative. This position centers on helping customers place orders and answering questions over the phone or in person. Friendly communication and attention to detail help create a positive experience for every guest. What You Will Do Assist customers with placing orders and navigating menu options Respond to questions and resolve concerns promptly Support the team by keeping service running smoothly Work Environment Domino's offers a supportive atmosphere where team members can grow and learn new skills. Contributions are recognized, and opportunities for advancement are available.

Role Overview Domino's Pizza in Frisco is looking for a Customer Service Representative. This position focuses on helping customers with orders and questions, both in person and by phone. Every shift brings a chance to make a positive impression and keep customers coming back. What You Will Do Greet customers in the store and answer their questions Take orders over the phone and in person Handle customer inquiries with patience and a friendly attitude Work as part of a team to deliver great service

Role Overview Domino's Pizza in Frisco is hiring a Customer Service Representative. This position handles customer orders, answers questions, and helps resolve issues to ensure a smooth experience for every guest. The role requires attention to detail when processing orders and a friendly attitude over the phone or in person. What You Will Do Take customer orders accurately and efficiently Answer calls and assist with menu questions Provide updates on order status Work with the team to ensure prompt service What We Look For Clear and friendly communication skills Reliability and a positive attitude Enthusiasm for helping customers

Join our team as an Accounts Receivable Representative, where you will play a vital role in managing financial transactions and ensuring the timely collection of payments. Your expertise in billing and customer service will be essential in maintaining positive relationships with our clients.

Role overview Renesa Electronics seeks a Business Development Representative based in Frisco. The position centers on connecting with potential clients, understanding their business challenges, and offering solutions that support their goals. Building new relationships and identifying where Renesa Electronics can help are key parts of this role. What you will do Engage with prospective clients to learn about their needs and requirements Present tailored solutions that fit each client's objectives Create and implement strategies to expand the client base for Renesa Electronics Build and sustain strong professional relationships over time Who thrives here This role fits someone who enjoys meeting new people, approaches challenges with strategic thinking, and is interested in growing a career in business development.

We are seeking a dedicated Patient Inquiry Resolutions Representative to investigate and resolve patient disputes effectively. This role involves handling inquiries from both patients and their representatives, as well as responding to requests from state and federal regulatory agencies with precision and timeliness. The representative will adhere strictly to all guidelines set forth by state, federal, FCRA, FDCPA, HIPAA, and Tenet. Additionally, during the investigative process, the representative may identify risk management or clinical issues that require escalation to other departments or facilities for further advisement.

Key Responsibilities:Oversee comprehensive follow-up and collections processes, including making phone calls and navigating payer websites.Identify and analyze issues and trends, providing actionable suggestions for resolution.Meticulously document all relevant collection activities conducted.Review account details and system applications to determine the next appropriate actions.Verify claims adjudication using suitable resources and applications, initiating contact with patients for additional information as needed.Execute billing functions effectively, including manual re-bills and electronic submissions to payers.Ensure claims are edited to comply with billing regulations for electronic submissions.Manage desk inventory efficiently, complete reports, and address high-priority and aged accounts.Engage in training sessions, meetings, and in-services to enhance job knowledge and participate in performance evaluation processes with supervisors.Respond promptly to emails and phone messages as necessary.Communicate relevant issues to management, including payer, system, or escalated account challenges.

Join the Abercrombie & Fitch team as a Brand Representative at our Stonebriar location in Frisco, TX! We are looking for enthusiastic individuals who are passionate about fashion and customer service, eager to represent our iconic brand. In this role, you will engage with customers, assist with their needs, and help create a welcoming shopping environment. Your contribution will be essential in promoting our brand values and driving sales.

Join Us as a Remote Customer Service Representative!We are searching for enthusiastic individuals across the nation to engage in exciting polling opportunities—apply today!As a part-time Customer Service Representative, you will enjoy the flexibility of working from home while earning extra income. In this role, you will handle various tasks such as data entry, responding to emails, reviewing products, participating in polls, and engaging in other online projects.This remote position is not only rewarding but also plays a crucial role in shaping market trends and influencing the launch of innovative products. You may even get the chance to test new products before they hit the shelves, providing valuable feedback that helps companies make informed business decisions.Responsibilities:Participate in surveys and polls.Conduct data entry and email responses.Review and provide feedback on products.Collaborate on various online projects.- Flexible earning potential through polls- Multiple payment options available, including Paypal and direct checks- Part-Time WorkAPPLY NOW AT: https://5o6x7a.ttrk.io/5dd72739dad446000198e428Who We Are Looking For:If you are a self-starter who thrives in a remote environment and enjoys tasks like email customer service, data entry, and product reviews, then we want you on our team!We welcome applicants from diverse backgrounds, including data entry, telemarketing, customer service, sales, clerical, administrative, retail, and more!APPLY NOW AT: https://5o6x7a.ttrk.io/5dd72739dad446000198e428

AXS is dedicated to bridging the gap between fans and the artists and teams they adore. Each year, we facilitate the sale of millions of tickets to a wide array of spectacular events, ranging from concerts and festivals to sports and theater, hosted at some of the most renowned venues across the globe. Since our inception in 2011, we have consistently driven innovation within the industry, enhancing the experiences for fans by simplifying the process of discovering events, securing prime seating, and relishing unforgettable live entertainment. We remain at the forefront of industry evolution, committed to providing unparalleled service.Our passion lies in elevating the fan experience and delivering transformative solutions for our clients. We are always on the lookout for bright, motivated individuals who share our vision. If you possess enthusiasm, innovative ideas, and a collaborative spirit, we invite you to join our dynamic team of technology and entertainment professionals.The RoleThe Service Desk Manager is responsible for ensuring the seamless operation and productivity of the Service Desk team, which provides essential support to our internal customers. This role emphasizes effective team leadership, customer service excellence, incident and problem management, process optimization, and performance evaluation. The successful manager will develop and uphold support processes and documentation, oversee incident and request ticket management, and facilitate SLA reporting and asset management for all IT equipment.Key ResponsibilitiesTeam Leadership: Supervise and mentor the service desk personnel, ensuring they are well-trained, motivated, and equipped to address internal customer inquiries effectively. Manage resource allocation and workforce structure to guarantee the accurate assignment of tasks.Incident Management: Oversee the resolution of incidents and service requests to ensure timely and effective outcomes. This includes prioritizing and escalating issues as necessary while maintaining transparent communication with internal customers regarding ticket status and updates.Performance Monitoring: Analyze key performance indicators (KPIs) such as response and resolution times, and customer satisfaction scores to identify improvement opportunities. Generate reports on service desk performance and trends.Process Optimization: Continually refine or automate service desk workflows to boost efficiency, shorten resolution times, and enhance internal customer satisfaction. Ensure compliance with industry standards and best practices.

Join our dynamic team at Hollister Co. as a Brand Representative in Frisco, Texas! We are looking for enthusiastic individuals who are passionate about delivering exceptional customer service and embodying the Hollister brand. In this role, you will engage with customers, promote our brand values, and create a welcoming environment that encourages sales and customer loyalty.