About the job
As a National Account Representative, you will play a crucial role in providing exceptional sales and service support to our National Account customers. You will engage with clients via telephone, addressing inquiries related to orders, resolving discrepancies, and managing product delivery timelines. Your responsibilities include verifying customer order details for accuracy, identifying solutions to challenges, and ensuring a positive customer experience. It is essential to maintain the confidentiality of customer and company records while documenting any pricing errors, product discrepancies, or service issues to keep your supervisor informed. You will also be expected to stay informed about vendor products and relevant information.
