Vice President of Contact Center at AXS | Frisco, TX

AXS connects fans with live events, making it easier to discover, purchase, and enjoy tickets for concerts, sports, and theater worldwide. Since 2011, the company has focused on advancing the ticketing industry and improving the fan experience in renowned venues across the globe. Innovation and collaboration drive AXS forward. The team values creative thinke…

AXS connects fans with artists and teams through ticketing for concerts, festivals, sports, and theater events at major venues worldwide. Since 2011, the company has focused on improving the live event experience by simplifying discovery, optimizing seating, and delivering memorable entertainment. Innovation remains central to how AXS evolves and leads in the industry. The company values individuals who bring both drive and creative thinking, and who want to collaborate with others passionate about technology and entertainment. Role overview The Vice President of Contact Center Operations leads the global support organization at AXS. This executive role shapes the overall strategy for customer support, aiming to deliver outstanding experiences and operational excellence. The position emphasizes the adoption of new technologies, including artificial intelligence, to expand support capabilities and address a wide range of client needs. What you will do Strategic leadership: Develop and execute a global contact center strategy that aligns with company goals, encourages innovation, and improves customer satisfaction. Operational excellence: Direct daily operations of North American contact centers, focusing on performance, efficiency, and compliance with service standards. Ensure consistency across global customer satisfaction (CSAT), Net Promoter Score (NPS), PCI, and branding policies. Customer experience management: Use customer feedback to inform support strategies. Launch global initiatives to increase satisfaction, loyalty, and retention, and resolve complex issues in line with the company vision. Financial oversight: Build and manage the contact center budget, seeking opportunities to save costs and improve operations. Team development: Lead and mentor a team of contact center professionals across regions, promoting a culture of excellence and ongoing improvement. Technology and innovation: Monitor industry trends and implement new solutions to enhance contact center performance. Use AI and advanced technology to improve customer support delivery and satisfaction.

AXS is the bridge connecting fans with their favorite artists and teams. Annually, we facilitate the sale of millions of tickets for thousands of phenomenal events—ranging from concerts and festivals to sports and theater—held at some of the world's most renowned venues. Since our inception in 2011, we have consistently advanced the industry and enhanced fan experiences, making it easier to discover events, secure the best seats, and enjoy unforgettable live entertainment. We remain committed to leading the evolution of our industry. We are fervent about enhancing the fan experience and delivering transformative solutions for our clients. Our team is always on the lookout for intelligent, driven individuals to join us in this mission. Bring your passion, innovative ideas, and a collaborative spirit to work alongside some of the brightest minds in technology and entertainment.

Join Public Storage as the Vice President and Assistant General Counsel specializing in Real Estate. In this pivotal role, you will oversee legal matters pertaining to our real estate transactions and operations, ensuring our compliance with applicable laws and regulations. You will collaborate with various departments, providing strategic legal guidance while promoting our interests in property acquisitions, developments, and leasing agreements.

AXS is dedicated to bridging the gap between fans and the artists and teams they adore. Each year, we facilitate the sale of millions of tickets to a wide array of spectacular events, ranging from concerts and festivals to sports and theater, hosted at some of the most renowned venues across the globe. Since our inception in 2011, we have consistently driven innovation within the industry, enhancing the experiences for fans by simplifying the process of discovering events, securing prime seating, and relishing unforgettable live entertainment. We remain at the forefront of industry evolution, committed to providing unparalleled service.Our passion lies in elevating the fan experience and delivering transformative solutions for our clients. We are always on the lookout for bright, motivated individuals who share our vision. If you possess enthusiasm, innovative ideas, and a collaborative spirit, we invite you to join our dynamic team of technology and entertainment professionals.The RoleThe Service Desk Manager is responsible for ensuring the seamless operation and productivity of the Service Desk team, which provides essential support to our internal customers. This role emphasizes effective team leadership, customer service excellence, incident and problem management, process optimization, and performance evaluation. The successful manager will develop and uphold support processes and documentation, oversee incident and request ticket management, and facilitate SLA reporting and asset management for all IT equipment.Key ResponsibilitiesTeam Leadership: Supervise and mentor the service desk personnel, ensuring they are well-trained, motivated, and equipped to address internal customer inquiries effectively. Manage resource allocation and workforce structure to guarantee the accurate assignment of tasks.Incident Management: Oversee the resolution of incidents and service requests to ensure timely and effective outcomes. This includes prioritizing and escalating issues as necessary while maintaining transparent communication with internal customers regarding ticket status and updates.Performance Monitoring: Analyze key performance indicators (KPIs) such as response and resolution times, and customer satisfaction scores to identify improvement opportunities. Generate reports on service desk performance and trends.Process Optimization: Continually refine or automate service desk workflows to boost efficiency, shorten resolution times, and enhance internal customer satisfaction. Ensure compliance with industry standards and best practices.

Position Overview:Role: Network EngineerLocation: Frisco, TX 75034Contract Duration: 6 Months (W2)Preferred Skills:CISCO expertise is required, while familiarity with Uplogix, Aruba, Infoblox, Palo Alto, and Netscaler is advantageous.Required Experience and Education:A Bachelor's Degree in business administration, accountancy, sales, marketing, computer sciences, or a related field is preferred, or equivalent combination of education and experience. A minimum of eight (8) years of progressively responsible experience in a related field is required.Essential Skills, Knowledge, and Abilities:In-depth knowledge of computer applications pertinent to AmerisourceBergen.Expertise in Datacenter ADC infrastructure, particularly with Citrix Netscaler.Proven experience in Datacenter migrations, with the ability to transition load balancing objects from legacy configurations to new datacenter architectures.

At AXS, we bridge the gap between fans and the artists and teams they adore. Annually, we facilitate the sale of millions of tickets to a diverse range of events—from electrifying concerts and captivating festivals to thrilling sports and dramatic theater—held at some of the world's most iconic venues. Founded in 2011, we've remained at the forefront of the industry, continually enhancing the experience for fans by simplifying event discovery, seat selection, and delivering unforgettable live entertainment. Today, we're committed to leading the charge in evolving our industry. Our passion lies in enhancing fan experiences and delivering transformative solutions for our clients. We are always on the lookout for intelligent, driven individuals eager to join our team and contribute innovative ideas alongside some of the brightest minds in technology and entertainment. The Role AXS is actively seeking a Database Engineer II to develop scalable, high-quality data solutions for our products. The ideal candidate will collaborate with teams to design, implement, and optimize essential databases, processes, and reports, fulfilling business objectives and supporting our development and data platform teams.

Join Walgreens as a Pharmacy Technician in our Specialty Fulfillment department in Frisco, TX! This is an exciting opportunity to support patients with specialized medications and health care needs. You will play a crucial role in ensuring accurate medication dispensing, managing inventory, and providing exceptional customer service.

Ideal Dental in Frisco, TX is seeking a Dental Assistant to join a clinician-led team focused on patient-centered care. Founded in 2008, Ideal Dental has grown rapidly across North America, aiming to make dental care accessible and comprehensive for every patient. This role supports both the clinical team and patients, helping to create positive experiences and healthy outcomes. Role overview The Dental Assistant plays a key part in daily operations, working closely with dentists and hygienists to deliver quality care. This position involves hands-on clinical support, patient interaction, and maintaining a safe, organized environment. Training, resources, and support are provided to help you develop your skills and advance your career. What you will do Assist with a variety of dental procedures, focusing on patient comfort and smooth treatment flow. Perform accurate dental x-rays to support diagnosis and treatment planning. Prepare and clean operatories after procedures, maintaining a safe workspace. Facilitate patient flow through effective handoffs and support throughout their visit. Sterilize instruments and manage equipment to meet infection control standards. Educate patients on oral hygiene to promote lasting healthy habits. Take precise impressions and bite registrations for custom dental appliances. Conduct digital iTero scans to provide advanced diagnostic information. Assist with patient documentation and charting to support treatment planning. Work collaboratively with the practice team to ensure excellent patient experiences. This position is based at Ideal Dental Frisco and offers the chance to contribute to a growing dental group committed to innovation and quality care.

About Us: Symetria Recovery stands as the premier outpatient rehabilitation provider in Illinois and Texas, built on three transformative principles: addiction is a disease, co-occurring mental health conditions warrant attention, and every patient deserves respect over judgment. We specialize in delivering holistic substance abuse treatment, particularly through our Medication-Assisted Treatment (MAT) approach, within a warm and supportive outpatient environment. Our comprehensive service offerings include our Opioid Treatment Program (OTP) licensure, which encompasses MAT, medically monitored psychiatric care, individual and group therapy (IOP), six days a week nursing care, and continuous aftercare support. Our patients primarily receive Buprenorphine, Methadone, or other FDA-approved medications for addiction. Your Role: As the Program Director, you will operate with significant autonomy within your facility, receiving individual supervision from the Regional Executive Director while also engaging in collaborative group supervision with fellow Program Directors.You will fulfill all duties typical of a licensed clinician, which include leading group therapy sessions, conducting family therapy, performing intake assessments, providing individual therapy, and supervising clinical staff.Your responsibilities will include achieving key performance indicators (KPIs) such as patient census, quality of care, revenue, and expense targets.Ensuring that patient care is evidence-based and aligned with company policies while being delivered in a patient-centered manner will be crucial.You will supervise facility staff, fostering a high-performance team culture in a collaborative and positive work environment.Collaborating with Admissions and Marketing teams to establish community relationships and bolster the company’s reputation will be a key aspect of your role.Building relationships with patient referral sources to drive admissions into the facility will also be essential.As a company ambassador, you will represent Symetria Recovery at community and professional events, conferences, and public relations activities.Resolving complaints and conflicts, both internal and external, will be part of your duties, with support from the Regional Executive Director as required.You will participate in job-specific training to enhance your professional skills and knowledge.A comprehensive understanding of federal and state regulations governing operations will be necessary.

Are you passionate about emergency veterinary care and training the next generation of veterinary nursing professionals? Join our dynamic team in Frisco, TX, as an Emergency Veterinary Nursing Trainer. In this role, you will educate and mentor aspiring veterinary nurses, ensuring they are equipped with the skills and knowledge necessary to excel in a high-pressure emergency environment.Your expertise will directly influence the quality of care provided to pets in critical situations, making a real difference in their lives. We are looking for someone who is not only knowledgeable in veterinary nursing but also has a flair for teaching and inspiring others.

Join our dedicated team at Roshal Imaging as a Mammography Technologist on a PRN basis in Frisco, TX. This position is ideal for professionals seeking flexible work opportunities while contributing to quality patient care. As a Mammography Technologist, you will utilize your expertise in imaging to assist in the early detection of breast cancer, ensuring that every patient receives the highest standard of service and compassion.

Join our dynamic team at Roshal Imaging as an Ultrasound Technologist in Frisco, TX! In this vital role, you will be responsible for performing high-quality ultrasound examinations, ensuring patient comfort, and providing exceptional care. Your expertise will contribute to accurate diagnoses and enhance patient outcomes.We are looking for dedicated professionals who are passionate about their work and committed to delivering outstanding service. If you thrive in a fast-paced environment and enjoy working with cutting-edge technology, we want to hear from you!

ABOUT VEG Founded in 2014, Veterinary Emergency Group (VEG) is dedicated to providing exceptional care for pets and their owners during urgent situations. We have redefined the emergency veterinary experience, ensuring that our facilities are open 24/7, all year round, to meet the needs of our patients and their families. Our commitment extends beyond animals; we prioritize creating a supportive and enriching environment for our team members—our VEGgies! At VEG, we empower you to pursue a fulfilling career in veterinary emergency medicine. Our innovative open-concept hospitals allow you to engage with a diverse range of emergency cases, including exotic animals. We focus on delivering a customer-centered experience that ensures both pets and their owners receive compassionate, high-quality care. We are proud to be recognized as a Great Place to Work® for 2025 and 2026, reflecting our dedication to fostering a positive workplace culture. THE PROGRAM Our Veterinary Technician Student Externship Program is designed to cultivate the next generation of veterinary technicians through hands-on, immersive experiences in emergency medicine. You will not only observe but actively participate alongside our credentialed emergency veterinary technicians. In this externship, you will closely engage with emergency medical practices, from patient triage to diagnostics and inpatient care, allowing you to determine if a career in emergency medicine aligns with your aspirations. This is your opportunity to build a robust foundation, ignite your passion, and contribute to a greater mission. WHAT YOU’LL DO Learn from leading professionals in emergency veterinary care. Collaborate with a credentialed veterinary technician for real-time mentorship and training. Shadow and assist in triage, outpatient visits, diagnostics, anesthesia, and more. Practice skills outlined in your school’s proficiency checklist with expert guidance. Experience the collaboration, urgency, and compassion that characterize emergency care at VEG. Explore your potential as an emergency care professional.

Join our team as a Front Office Specialist!As a Front Office Specialist at Clarksoneyecare, you will be the first point of contact for our patients, setting the tone for a world-class Total Patient Experience. This role involves performing essential administrative duties to ensure a seamless check-in and check-out process for our patients.

ABOUT VEG Founded in 2014, Veterinary Emergency Group (VEG) was established with a clear mission: to provide exceptional care for pets and their owners during critical times. We challenged the conventional emergency room experience and have grown rapidly, with state-of-the-art hospitals operating around the clock, every day of the year. Our commitment is to enhance the emergency care experience for pets, their families, and our dedicated team members—our VEGgies! At VEG, we empower you to pursue the career you aspire to in veterinary emergency medicine. Our innovative approach includes open-concept hospitals that accommodate all types of emergency cases, including exotics, and a customer-centric experience that ensures high-quality care for pets and their owners. We are committed to fostering an environment where our VEGgies feel valued and supported. We offer unparalleled opportunities for growth through mentorship and learning, enabling you to advance in your career while making a meaningful impact. VEG has been recognized as a Great Place to Work® for 2025 and 2026. THE JOB As a per diem Emergency Credentialed Veterinary Technician, you will be a crucial member of our team, working on the front lines of emergency veterinary care where every moment counts. You will engage with a diverse range of cases, from minor incidents to complex emergencies, collaborating closely with our veterinarians to deliver compassionate, high-quality care. Your responsibilities will include triage, diagnostics, treatments, anesthesia, monitoring, and critical care nursing, all while providing a steady and reassuring presence to pet owners during their most challenging moments. This position is ideal for someone eager to apply their training, expand their skill set, and support pets and their families in urgent situations. WHAT YOU’LL DO Treat every patient and client with the utmost respect and care—because they matter! You will be there for them throughout tests, treatments, and beyond. Provide timely nursing care, treatments, and emotional support during critical situations, from initial triage through to discharge. Administer medication and monitor patient progress, showcasing your expertise from IVs and CRIs to blood transfusions and more. Communicate effectively as a team player and think like a leader to help shape care plans and ensure seamless patient care. Be prepared to perform CPR as a certified RECOVER professional, with ongoing training provided to enhance your skills.

Domino's Pizza in Frisco is looking for a part-time Delivery Driver to join the team. This role focuses on bringing fresh pizzas and other menu items to customers throughout the Frisco area. Drivers serve as the face of Domino's during each delivery, so a positive attitude and reliability are important. Key responsibilities Deliver orders promptly to homes and businesses in Frisco Provide courteous service at every delivery stop Support smooth coordination between the store and delivery routes What we look for Comfort with driving and navigating local streets A friendly, customer-focused approach Dependability and willingness to work as part of a team

ABOUT VETERINARY EMERGENCY GROUP (VEG)Founded in 2014, VEG's mission is to provide outstanding care to pets and their owners during critical times. We’ve revolutionized the emergency veterinary experience, expanding our 24/7 hospitals across the nation, ensuring both pets and their owners receive exceptional service. Our commitment extends to our team members, whom we affectionately call VEGgies, creating an environment that fosters growth and satisfaction.At VEG, we empower you to pursue your ambitions in veterinary emergency medicine. Our innovative open-concept hospitals allow you to engage with diverse emergency cases, including exotics, while reinforcing a customer-centric approach to care.Joining VEG means being part of a team that values your contributions, offers unmatched opportunities for learning and mentorship, and enables you to make a meaningful impact in ways you never imagined.We are proud to be recognized as a certified Great Place to Work® in 2025 and 2026.

Join Perry Homes as a New Home Sales Professional in Frisco, TX, where you will have the opportunity to connect with clients and help them find their dream homes. As a vital member of our sales team, you will leverage your interpersonal skills and sales expertise to guide customers through the home-buying process, ensuring a seamless and enjoyable experience.

LifeStance Health, Inc. is hiring a Licensed Professional Counselor (LPC) in Frisco, TX. This position centers on providing mental health counseling to individuals and families, using clinical expertise to support clients’ growth and well-being. Key Responsibilities Conduct therapy sessions for a diverse range of clients, including both individuals and families Use evidence-based methods to inform treatment approaches Develop and update tailored treatment plans to address each client’s unique needs Collaborate with colleagues to maintain a high standard of mental health care Team Environment Work alongside professionals who prioritize compassionate, client-focused care. The team emphasizes collaboration and is committed to improving mental health within the Frisco community.