Customer Resolution Specialist

Role Overview Team: OneCare - Customer Resolution Location: Glasgow or Bristol Salary: £28,380 - £29,980 (Salary increase typically occurs within 6-9 months) Experience: Previous complaint handling experience is preferred. Work Schedule: Full-Time Reports To: Customer Resolutions Squad Lead Sponsorship: Unfortunately, we cannot provide sponsorship for this p…

Join AECOM as a CAD / BIM Specialist and play a pivotal role in shaping the future of infrastructure projects. You will leverage your expertise in CAD and Building Information Modeling (BIM) to deliver high-quality design solutions while collaborating with multidisciplinary teams. This is an exceptional opportunity to contribute to innovative projects in a dynamic work environment.

Join our dynamic team at dev2 as a Customer Service Consultant. In this role, you will be the first point of contact for our clients, providing exceptional service and support. You will engage with customers through various channels, ensuring their inquiries are handled efficiently and effectively.Your responsibilities will include assisting clients with product inquiries, resolving issues, and providing timely updates. We are looking for individuals who are passionate about customer service and thrive in a fast-paced environment.

Legal & General seeks a Senior Technical Systems Specialist based in Glasgow. This position centers on maintaining and enhancing technical systems that underpin business operations and performance. Role overview This role involves identifying ways to improve existing systems and making sure they continue to meet the needs of the organization. Supporting business objectives through technical expertise is a key part of the job. What you will do Collaborate with teams across Legal & General to identify opportunities for system improvements Implement solutions designed to boost efficiency and effectiveness Make sure technical systems align with organizational goals

Entain seeks a Retail Customer Service Representative based in Glasgow. This role centers on supporting customers in-store and ensuring every visit is a positive one. The position involves direct interaction with shoppers, aiming to answer questions and address any concerns efficiently. What you will do Assist customers face-to-face with their inquiries Offer clear, accurate information about available products Handle customer concerns promptly and professionally Role overview This position is designed for someone who enjoys working with people and can communicate details about products in a straightforward way. The ability to resolve issues with care and professionalism is important in this customer-facing role.

Join our dynamic team at dev2 as a Customer Advisor. In this role, you will be the first point of contact for our valued customers, providing exceptional service and support. Your responsibilities will include assisting customers with inquiries, resolving issues, and ensuring a positive customer experience. If you are passionate about helping others and thrive in a fast-paced environment, we want to hear from you!

Join our dynamic procurement team in Glasgow as a Procurement Specialist! In this integral role, you will leverage your analytical expertise and collaborative mindset to drive operational excellence while aligning with our business goals through effective strategic sourcing and comprehensive contract management. Your responsibilities will encompass:Leading end-to-end procurement initiatives, including vendor selection, proposal assessment, contract negotiation, and evaluation of commercial terms to optimize business value and ensure cost-efficiency.Building and nurturing strong, collaborative relationships with both internal stakeholders and vendor partners, facilitating clear communication and managing expectations throughout the procurement process.Overseeing the construction, negotiation, and evaluation of contracts while identifying potential risks and implementing effective mitigation strategies in collaboration with management.Monitoring supplier performance against agreed-upon metrics, ensuring compliance with quality, delivery, and cost targets.Enhancing procurement processes, policies, and methodologies, maintaining thorough documentation and records to streamline operations and comply with organizational standards and regulatory requirements.

Are you a sports enthusiast with a knack for exceptional customer service? As a Retail Customer Service Manager at Entain, you will play a vital role in our team, ensuring that our customers receive unparalleled service while upholding the highest standards every day. Our vibrant and fast-paced Ladbrokes & Coral betting shops offer a unique environment where no two days are alike, allowing you to be part of a collaborative team that strives to do right by our customers.Reporting directly to the Shop Manager, you will actively engage with customers, build rapport, and encourage their continued patronage.Ready to kick-start a rewarding career? Join us!Salary: £13.00 per hour

Join Entain, a global leader in sports betting and gaming, as a Retail Customer Service Associate in Glasgow. In this role, you will provide exceptional customer service, assist customers with their inquiries, and help create a welcoming and engaging atmosphere in our retail locations.

Are you passionate about sports and committed to delivering exceptional customer service? As a Retail Customer Service Manager at Entain, you will play a vital role in our team, providing outstanding service and maintaining high standards every day. In our vibrant Ladbrokes & Coral betting shops, each day brings new challenges, and you’ll have the opportunity to be part of a winning team dedicated to doing right by our customers.Reporting directly to the Shop Manager, you will be an essential member of the Shop team, engaging with customers to build lasting relationships that encourage repeat business.Ready to kickstart a rewarding career with us?

Entain seeks a Retail Customer Service Associate for its Glasgow location. This role centers on face-to-face interaction with customers, offering assistance and ensuring a friendly, welcoming shop environment. Main responsibilities Welcome customers as they enter the store and offer assistance as needed Respond to questions and provide accurate information about available products and services Maintain a professional and approachable demeanor throughout each shift Contribute to a positive, energetic atmosphere on the shop floor Requirements Genuine interest in delivering strong customer service Comfort working in a busy retail environment Friendly approach and willingness to support both customers and colleagues

Entain seeks a Retail Customer Service Associate for its Glasgow location. This position centers on direct interaction with customers in the shop, offering assistance and making sure everyone feels at ease. Key responsibilities Welcome customers as they enter the shop and respond to questions about products or services Maintain a friendly, approachable environment on the shop floor Assist with purchases and address general customer inquiries Role overview This role involves helping visitors find information, supporting their shopping experience, and contributing to a positive atmosphere in the store. The position requires strong communication skills and a genuine interest in helping others.

Role overview Legal & General seeks a Technical Systems Specialist based in Glasgow. The role centers on managing and optimizing technical systems to keep business operations running smoothly. Responsibilities include maintaining existing systems and supporting the introduction of new technologies. What you will do Troubleshoot and maintain current technical systems to reduce downtime and prevent disruptions. Collaborate with teams across the organization to implement new technologies and system improvements. Analyze how systems perform and highlight areas where improvements can be made. Support the technical infrastructure so it aligns with the company’s strategic goals. Requirements Strong analytical and problem-solving abilities. Experience in system maintenance and troubleshooting. Ability to work well with colleagues from different teams. Interest in using technology to enhance business processes.

Join Shawbrook Bank as a Mortgage Collections Customer Support Officer in Glasgow. In this vital role, you will be responsible for providing exceptional customer service to our mortgage clients, facilitating collections, and ensuring a seamless experience throughout the collections process. Your attention to detail and empathetic communication skills will help clients navigate their financial situations effectively.

Role overview Legal & General seeks a Senior Technical Systems Specialist based in Glasgow. The role centers on strengthening the technical systems and infrastructure that underpin business operations. Candidates should bring deep experience in systems management and advanced technical support. What you will do Maintain and enhance technical systems and infrastructure Spot and act on opportunities to boost efficiency and reliability Deliver advanced technical support to teams across the company Requirements Extensive experience managing technical systems Strong background in technical support Track record of driving improvements in technical environments

Toloka AI is looking for a Freelance UI/Web Specialist to support the design of user-friendly digital products. This contract position centers on remote work, with a focus on Glasgow, Scotland, United Kingdom. Role overview This role involves shaping the look and feel of web interfaces. The goal is to create designs that are visually appealing and simple for users to navigate. The specialist will play a key part in improving how users interact with Toloka AI’s digital offerings. What you will do Design and refine web interfaces to ensure they are both attractive and easy to use Work closely with the team to develop solutions that put users first Use creative problem-solving to improve usability and visual quality Requirements Experience designing user interfaces for web applications Strong understanding of visual design principles and usability Ability to work independently in a freelance capacity

About the RoleJoin OVO Energy as a Customer Service Advisor in our Zero Carbon Living team, where you'll play a critical role in providing exceptional care to our customers. Based in Glasgow, you will be part of a dynamic environment that prioritizes sustainability and customer satisfaction.Your Responsibilities:Deliver outstanding support to customers, addressing inquiries and resolving issues with empathy and efficiency.Utilize digital tools to enhance customer experience and streamline problem-solving processes.Collaborate with team members to foster a positive and productive atmosphere.What We Offer:A competitive starting base salary of £25,950, increasing to £26,770 following successful completion of training and probation.Flexible working arrangements, with a hub-based approach allowing for collaboration and remote work.Opportunities for personal and professional growth within a customer-centric and fun environment.

Join our dynamic team at Entain as a Retail Customer Service Associate! In this role, you will be the face of our brand, providing exceptional service to our customers and ensuring a memorable experience. You will assist customers in navigating our offerings, answer queries, and promote our exciting products and services.

Entain seeks a Retail Customer Service Associate for its Glasgow location. This role centers on assisting customers during their visits and ensuring a welcoming experience in the shop. Strong communication skills and a practical approach to problem-solving are important for success. Main responsibilities Help customers with questions and requests at the counter Contribute to a friendly, supportive shop environment Work closely with colleagues to keep daily operations running smoothly Skills and qualities Ability to communicate clearly and warmly Patience and a careful eye for detail Confidence in handling customer concerns and resolving issues

Role overview The Retail Customer Service Associate at Entain in Glasgow welcomes customers as they enter the store and helps ensure a positive experience. This position acts as the first point of contact, setting the tone for a friendly and smooth visit. Main responsibilities Support customers by answering questions and fulfilling requests Handle transactions at the register with accuracy Maintain a clean and inviting store environment Requirements Dedication to delivering excellent customer service Comfortable working in a busy retail setting Approachable and friendly manner