Technical Support Associate

As a Technical Support Associate at Collabera, you will be at the forefront of providing top-tier technical assistance to our clients. Your role will involve troubleshooting technical issues, offering guidance, and ensuring customer satisfaction through effective communication and problem-solving skills.

Join Our Team as a Technical Support Specialist in Golden Valley, MN!Are you passionate about technology and customer service? We are looking for a dedicated Technical Support Specialist to provide exceptional technical assistance to our customers on our Contractor/Distributor support line. You will play a vital role in ensuring our clients receive accurate and timely resolutions while differentiating BCforward from the competition. As a Technical Support Specialist, your responsibilities will include:• Customer Support: Respond promptly to support-related inquiries via email and phone, demonstrating your knowledge of customer service best practices.• Problem Solving: Diagnose and resolve both hardware and software technical issues effectively.• Applications Knowledge: Stay updated with system changes and product information, utilizing your experience with personal computers and MS Office Suite.• Change Agent: Proactively seek ways to enhance support processes and assist in their implementation.If you are ready to make an impact and grow with us, we encourage you to apply!

Job Description:The Technical Support Specialist plays a vital role in delivering precise technical support solutions and providing accurate, timely referral information to our customers on the Contractor/Distributor support line.In this role, you will collect essential information and leverage web and product specifications to effectively guide customers through our Client's product offerings.This position is crucial for the growth of our Client's business, and the selected individual must strive to exceed expectations and help distinguish our Client from competitors.Key Responsibilities:Customer Support: Efficiently respond to support-related emails, phone calls, and other electronic communications; possess knowledge and experience in customer service practices.Problem Solving: Diagnose and resolve technical issues related to hardware and software.Applications Knowledge: Maintain up-to-date knowledge of system information, changes, and updates; have experience with personal computer hardware and software within a corporate network environment; proficiency in the MS Office Suite is a plus.Change Agent: Proactively seek ways to enhance support processes; drive the initiation and follow-through of improvements.

Join our dynamic team at BCforward as a Technical Support Specialist. We are seeking a dedicated and skilled professional who can provide exceptional technical assistance to our clients and ensure their satisfaction. You will play a crucial role in troubleshooting and resolving technical issues, helping customers navigate our products and services effectively.Your ability to communicate clearly and resolve problems efficiently will be key to your success in this role. If you are passionate about technology and customer service, we would love to hear from you!

Join our dynamic team at Collabera as a Technical Support Specialist where you will play a crucial role in ensuring customer satisfaction through exceptional service and technical assistance. You will be the first point of contact for customers seeking technical support, and your primary responsibilities will include troubleshooting issues, providing solutions, and guiding users through various technical processes.

Job Title: Technical Support Specialist / Customer Service RepresentativeDuration: 6 MonthsJoin our dynamic team at Artech Information Systems LLC as a Technical Support Specialist. In this role, you will be the first point of contact for our customers, providing exceptional service and support. As a valued team member, you will contribute to creating positive customer experiences while troubleshooting and resolving technical issues.Note: You must be available to work one weekend day each week.

Customer Care and Technical Support SpecialistJoin our dedicated team at BCforward, where we are committed to delivering exceptional customer service and technical support. We are seeking a motivated individual to provide assistance to our clients effectively.Pay Rate: $16 - $20 per hourContract PositionDuration: 09/12/2016 to 03/11/2017

Customer Service RepresentativePay Rate: $16.00 - $20.00/hr (W2)Contract Duration: 02/06/2017 to 08/06/2017Location: Golden Valley, MN, USA, 55422Join Honeywell International, a leading $30-billion global technology and manufacturing powerhouse with over 120,000 employees across 95 countries. The Home, Building, and Technology (HBT) Division is at the forefront of transforming the industry, offering innovative products and services that empower customers to design efficient, safe, and comfortable environments. This division, generating $10 billion in revenue, specializes in advanced controls for HVAC systems, security solutions, fire alarm systems, and energy management for diverse indoor spaces. Whether it's a smart thermostat for homes or comprehensive management systems for large commercial buildings, Honeywell HBT is recognized as a global leader.As a Customer Care Associate, your primary responsibility will be to fulfill customer needs and expectations effectively. You will manage daily order processing in collaboration with Planners, Demand Management, and distribution centers to ensure that shipments meet customer requirements. Your role is pivotal to Honeywell's growth, and you will be expected to go the extra mile to distinguish Honeywell from its competitors.Responsibilities:• Systems Support: Prepare customer orders daily while promptly addressing requests via phone and email.• Systems Growth: Support initiatives to enhance electronic ordering processes.• SAP Applications: Utilize advanced SAP features and troubleshoot issues as they arise.• Change Agent: Identify and implement improvements in customer care processes.• Manage complex assignments requiring judgment and initiative, including:o Managing offsite inventoryo Planning and managing orders for production lineso Placing purchase orders with supplierso Executing manual shipping and invoicing transactions within SAPo Understanding and enforcing software license agreements and legal restrictions.