Account Manager - Guatemala

Job MissionAs the Account Manager, you will be responsible for managing, developing, and nurturing the assigned client portfolio. Your role will focus on driving the sales of technological solutions through a consultative approach aimed at identifying client needs, adding value, and contributing to the sustainable growth of our organization within the Guatem…

Mission of the RoleTo effectively manage, develop, and maintain a portfolio of assigned clients, driving the sale of technological solutions through a consultative approach aimed at identifying needs, adding value for the client, and supporting the organization's sustainable growth in the Guatemalan market.Key ResponsibilitiesOversee the assigned client portfolio, fostering strong and sustainable business relationships.Identify business opportunities within existing accounts and new strategic accounts.Gather client requirements and propose technological solutions aligned with their business objectives.Prepare commercial proposals, coordinate demonstrations, and engage in negotiation and closing processes.Draft and track quotations, contracts, and commercial agreements.Collaborate with internal teams (pre-sales, support, operations, finance) to ensure the effective execution of sold solutions.Conduct post-sale follow-ups to ensure client satisfaction and identify upselling or cross-selling opportunities.Keep client and opportunity information updated in the CRM system.Meet the revenue, retention, and growth targets set by the organization.Prepare periodic reports on commercial management, forecasting, and opportunity progress.Represent the company in commercial meetings, events, fairs, or networking activities as required.Performance Indicators (KPIs)Achievement of sales targets.Growth in revenue per account.Client retention and satisfaction rates.Number of active opportunities and closing rate.Value of the sales pipeline.Average sales cycle time.Educational Background... (details omitted)

Si te entusiasma el mundo de las ventas y la tecnología, y posees habilidades excepcionales para construir relaciones sólidas con los clientes, esta es tu oportunidad ideal! Responsabilidades clave: Desarrollar y gestionar relaciones estratégicas con clientes clave en el territorio asignado, impulsando su crecimiento y satisfacción. Realizar seguimientos comerciales y mantener una comunicación constante con los clientes para lanzamientos, eventos y nuevas oportunidades. Alcanzar los objetivos de ventas establecidos y explorar nuevas oportunidades de negocio. Proporcionar asesoría a los clientes, ofreciendo soluciones adaptadas a sus necesidades específicas. Ampliar la gama de productos y servicios disponibles. Orientar a los clientes en el uso de productos, asegurando una experiencia excepcional. Cultivar relaciones colaborativas con equipos internos y externos. Crear y analizar reportes de gestión e indicadores clave para el rendimiento. Garantizar el cumplimiento de las metas comerciales en base al forecast de ventas.

¿Eres un apasionado de las ventas y la tecnología? Si tienes un talento especial para construir relaciones sólidas con los clientes, ¡esta es tu oportunidad! Responsabilidades Clave: Establecer y gestionar relaciones estratégicas con clientes clave en el territorio asignado, impulsando su crecimiento y satisfacción. Realizar seguimientos comerciales y mantener una comunicación continua con los clientes sobre lanzamientos, eventos y oportunidades. Cumplir con los objetivos de ventas establecidos y explorar nuevas oportunidades de negocio. Ofrecer asesoramiento a los clientes, proporcionándoles soluciones que se alineen con sus necesidades. Expandir la cartera de productos y servicios ofrecidos. Guiar a los clientes en el uso de los productos, asegurando una experiencia excepcional. Fomentar relaciones colaborativas con equipos internos y externos. Preparar y analizar informes de gestión e indicadores clave. Asegurar el cumplimiento de metas comerciales basadas en el forecast de ventas.

Role OverviewAs an Account Manager, you will be responsible for effectively managing, developing, and nurturing the assigned client portfolio. Your primary focus will be on driving the sales of technological solutions through a consultative approach aimed at identifying client needs, creating value, and contributing to the sustainable growth of our organization in the Guatemalan market.Key ResponsibilitiesManage the assigned client portfolio while maintaining strong and sustainable business relationships.Identify new business opportunities within existing accounts and develop strategic new accounts.Assess client needs and propose technological solutions that align with their business objectives.Prepare and present commercial proposals, coordinate product demonstrations, and participate in negotiations and closures.Draft and track quotations, contracts, and commercial agreements.Coordinate with internal departments (pre-sales, support, operations, finance) to ensure proper execution of sold solutions.Conduct post-sales follow-up to ensure client satisfaction and identify upselling or cross-selling opportunities.Keep client and opportunity information updated in the CRM system.Achieve billing, retention, and growth targets set by the organization.Prepare periodic reports on commercial management, forecasts, and opportunity progress.Represent the company at commercial meetings, events, fairs, or networking activities as needed.Performance Indicators (KPIs)Achievement of sales targets.Revenue growth per account.Client retention and satisfaction.Number of active opportunities and closing rate.Value of the sales pipeline.Average sales cycle time.Educational BackgroundA relevant degree or equivalent experience in a related field.

We are seeking a detail-oriented and analytical Accounting Analyst to join our team at Grupo Mariposa. In this role, you will be responsible for analyzing financial data, preparing reports, and assisting in the financial decision-making processes.The ideal candidate will possess strong analytical skills, attention to detail, and the ability to work collaboratively in a fast-paced environment.

Are you a certified secretary or have you worked as an Executive Assistant? Age and experience level are not barriers to applying.Upload your CV to our database, and soon we will present you with the perfect opportunity!

¡Únete a nuestro equipo como Mensajero! Buscamos personas con experiencia previa en el área de mensajería. Sin importar tu género o edad, estamos aquí para ofrecerte la oportunidad laboral ideal. En breve, podrías ser parte de nuestro equipo.

Join our dynamic logistics team at Grupomariposa as a Liquidator. In this full-time role, you will be responsible for overseeing the liquidation processes and ensuring timely and accurate execution. Your contributions will directly impact our operational efficiency and customer satisfaction.

¿Te apasiona el mundo de las ventas y la tecnología? ¿Tienes el talento para forjar relaciones duraderas con los clientes? ¡Esta es tu oportunidad! Responsabilidades clave: Establecer y gestionar relaciones estratégicas con clientes clave en tu territorio, impulsando su crecimiento y satisfacción. Realizar seguimiento comercial y mantener una comunicación fluida con los clientes para lanzamientos, eventos y oportunidades. Cumplir con los objetivos de ventas y explorar nuevas oportunidades de negocio. Ofrecer asesoramiento a los clientes, proporcionando soluciones alineadas a sus necesidades. Expandir la cartera de productos y servicios disponibles. Asistir a los clientes en el uso de los productos, asegurando una experiencia excepcional. Colaborar con equipos internos y externos para fomentar relaciones efectivas. Elaborar y analizar informes de gestión y métricas clave. Asegurar el cumplimiento de metas comerciales basadas en el forecast de ventas.

Join our dynamic team at Grupo Mariposa as a Project Manager for Systems, where you will lead innovative IT projects that drive our company's growth and efficiency. We are looking for an energetic professional who thrives in a fast-paced environment and is eager to tackle challenges with a strategic mindset.In this role, you will be responsible for overseeing multiple projects, ensuring they are completed on time and within budget. You will collaborate with cross-functional teams to define project scopes, develop plans, and manage resources effectively.

En Leal, estamos en la búsqueda de un Analista de Operaciones que será responsable de apoyar, acompañar y realizar un seguimiento constante a las operaciones de nuestros clientes. Esta posición implica llevar a cabo análisis de las transacciones, proponer estrategias que optimicen resultados, y proporcionar un apoyo continuo a los clientes durante todo su ciclo de vida, especialmente en la fase de onboarding, así como en sus necesidades de soporte y ejecución de estrategias operativas, siempre buscando su máxima satisfacción.Las principales responsabilidades incluirán:Gestión del proceso de instalación de la plataforma operativa de Leal en los puntos de venta de nuestros clientes.Asegurar que el personal en el punto de venta reciba una capacitación adecuada sobre los programas de lealtad y su operación en las plataformas establecidas.Realizar análisis continuos y seguimiento de las transacciones en los puntos de venta, identificando áreas de enfoque para el crecimiento en transacciones.Proponer, implementar y dar seguimiento a actividades que fomenten el aumento de transacciones.Visitar personalmente los puntos de venta de nuestros comercios aliados para proporcionar acompañamiento y supervisar la ejecución del programa de lealtad.Contratación directa con la compañía.Salario: 4,400.

¡Únete a nuestro equipo como Cobrador!Buscamos individuos con experiencia en cobranza, sin importar su género o edad. Tu oportunidad ideal está a solo un clic de distancia.

¡Estamos buscando Cobradores con experiencia en Guatemala!Si posees habilidades en gestión de cobros y un historial comprobado, te invitamos a que postules. No hacemos distinción de género ni edad en nuestra búsqueda de talento. ¡Tu oportunidad ideal está a solo un clic de distancia!

We are seeking a dedicated and detail-oriented Warehouse Coordinator to join our logistics team at Grupomariposa. In this full-time role, you will be responsible for overseeing the daily operations of our warehouse, ensuring efficient inventory management, and maintaining high standards of safety and organization.Your key responsibilities will include coordinating shipments, managing stock levels, and collaborating with team members to optimize warehouse processes. If you are passionate about logistics and have a keen eye for detail, we would love to hear from you!

Role Overview The Key Account Manager - Retail at vana focuses on managing and strengthening business relationships with strategic partners and merchants participating in the B2C installment payment program. The main goal is to ensure agreements are executed effectively, drive performance across assigned accounts, and deliver a positive experience for commercial partners. Main Responsibilities Manage assigned commercial accounts, ensuring agreement compliance and partner satisfaction. Analyze and monitor sales metrics, product turnover, and the use of financial products at retail locations. Develop and implement growth plans for merchants based on results and identified opportunities. Coordinate the rollout of new products, promotions, or digital tools with commercial partners. Provide operational support and follow up on issues reported by merchants or users. Prepare reports on commercial performance, profitability, and goal achievement. Maintain accurate and up-to-date information in CRM systems and management platforms. Facilitate effective communication between internal teams and partners to sustain strong, productive relationships. Identify opportunities to improve merchant onboarding and support processes. Location This position is based in Guatemala.

¡Estamos buscando Receptores Pagadores con experiencia en instituciones financieras!Si cuentas con el perfil adecuado, no dudes en subir tu CV. Valoramos la diversidad y la inclusión, por lo que no importa tu género o edad. ¡Pronto podrías tener la oportunidad laboral que tanto deseas!

We are seeking enthusiastic individuals to join our team as Customer Service Representatives. In this role, you will assist our valued customers by addressing their inquiries related to IDT's products and services, helping them open accounts, and providing necessary information.As a Customer Service Representative, you will be responsible for maintaining customer records by updating account information and resolving product or service issues by addressing complaints and clarifying concerns. Understanding the root cause of problems is essential for selecting and implementing the most effective solutions.In this position, you will serve as our ambassador on the phone, promoting our products and services, advocating for customer needs to management, and providing feedback for improvements by collecting and analyzing customer information.

Join our dynamic team at Grupo Mariposa as a Liquidator Naranjo. In this role, you will be responsible for overseeing logistics operations, ensuring efficient handling and processing of materials. Your expertise will play a crucial role in maintaining our high standards of service and operational excellence.

Join IDT's dynamic Retail group, where we support a diverse range of platforms and products across various business lines. We are seeking a dedicated Financial Analyst to focus on in-depth analysis of sales and product usage data. This role is critical as we navigate complex analytical demands and requires a specialist’s attention to detail. Our offerings include Boss Revolution’s suite of international calling services, mobile top-ups, pinless calling cards, mobile services, point-of-sale devices, and money transfer solutions.This position provides an excellent opportunity to showcase your Excel expertise while collaborating closely with corporate finance, IT, and accounts receivable teams. As you master your initial responsibilities, you will have the chance to expand your role and take on more challenges. We are looking for organized, detail-oriented multi-taskers who thrive in a collaborative environment and are committed to resolving business issues with a positive attitude.