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Join our dynamic team at Vana as a Credit Operations Agent in the Lending department. In this role, you will be responsible for managing credit operations, ensuring compliance with policies, and providing exceptional service to our clients. As part of our commitment to excellence, you will work closely with other departments to streamline processes and enhance customer satisfaction.
Join our dynamic team at Vana as a Credit Operations Agent in the Lending department. In this role, you will be responsible for managing credit operations, ensuring compliance with policies, and providing exceptional service to our clients. As part of our commitment to excellence, you will work closely with other departments to streamline processes and enhan…
Join our dynamic team at vana as a Quality Assurance Specialist, where you will play a crucial role in enhancing our lending operations and customer service. We are seeking a detail-oriented individual who is passionate about ensuring quality and excellence in our services. You will work closely with various teams to identify areas for improvement, implement quality control processes, and deliver outstanding customer experiences.
Are you passionate about delivering exceptional customer service? Join our team at vana as a Customer Service and Support Agent. In this role, you will be the first point of contact for our customers, providing assistance and support to ensure their satisfaction. Your excellent communication skills and problem-solving abilities will help you thrive in a fast-paced environment. As part of our dedicated team, you will have the opportunity to contribute to our mission of providing outstanding service while developing your professional skills.
Buscamos un Agente de Soporte de Primera Línea entusiasta y proactivo para unirse a nuestro equipo en Grupo Mariposa. En este rol, serás responsable de brindar asistencia técnica y soporte a nuestros clientes, asegurando que sus necesidades sean atendidas de manera eficiente y profesional. Si tienes habilidades excepcionales de comunicación y un enfoque en la resolución de problemas, ¡nos encantaría saber de ti!
Join our dynamic team at Expeditors as a Customer Service Agent specializing in Cargo Signal. In this role, you will be the primary contact for our customers, ensuring their needs are met with efficiency and professionalism. Your responsibilities will include managing customer inquiries, providing timely updates on shipments, and resolving any issues that may arise. If you have a passion for customer service and a keen interest in logistics, we encourage you to apply!
SGS seeks an experienced Operations Supervisor based in Escuintla. This position plays a key role in guiding daily operations and ensuring that company standards are consistently met. Role overview The Operations Supervisor manages a team, directs workflows, and works to maintain efficient processes. Attention to detail and a commitment to quality service are central to this role. Key responsibilities Oversee daily operational activities Lead and support team members Monitor workflows for efficiency Apply established methods to boost productivity Ensure services meet company quality standards Requirements Experience in operations supervision or a similar leadership role Strong organizational and team management skills Ability to maintain efficiency and quality in daily tasks
Universidad del Valle de Guatemala seeks an Operations Coordinator based in Guatemala City. This role plays a key part in supporting both academic and administrative teams by managing daily operations and refining internal processes. Key Responsibilities Coordinate a variety of operational projects throughout the university Collaborate with different departments to ensure processes align with institutional goals Analyze operational data and communicate findings to improve workflows Assist in efforts to boost efficiency and effectiveness across university functions Impact of the Role The Operations Coordinator streamlines procedures, encourages teamwork between departments, and identifies ways to improve how the university operates. These contributions directly advance the university’s mission and support its daily activities.
ltjgroup seeks an Operations Manager based in Guatemala to guide daily business operations and strengthen collaboration across departments. This role centers on maintaining reliable workflows and supporting ongoing improvements that help the organization run smoothly. Key responsibilities Oversee and coordinate day-to-day operational activities Work with teams from various departments to refine and streamline internal processes Spot areas where efficiency and productivity can be improved Assist in initiatives aimed at raising customer satisfaction Play a part in shaping growth strategies and operational plans Collaboration and impact This position involves frequent interaction with colleagues throughout the company. The Operations Manager helps ensure that business functions remain effective and aligned with organizational goals.
Join our dynamic team at SGS as an Operations Inspector in Ciudad de Guatemala. In this full-time role, you will play a vital part in ensuring the quality and safety of operations across various sectors. Your keen attention to detail and strong analytical skills will contribute to our mission of delivering exceptional inspection and field testing services.
As an Operations Supervisor at SGS, you will oversee the inspection and field testing departments, ensuring that operations run smoothly and efficiently. You will manage a team of professionals, providing them with the necessary guidance and support to meet project deadlines and quality standards. Your expertise will contribute to the enhancement of our service delivery and client satisfaction.
Join Grupo Mariposa as a Forklift Operator at our CDC facility in Cuyotenango. In this role, you will be responsible for operating forklifts and other material handling equipment to efficiently move products and materials throughout our logistics operations. Your contributions will ensure our supply chain runs smoothly and effectively.
Full-time|GTQ 4.4K/yr - GTQ 4.4K/yr|On-site|Ciudad de Guatemala
En Leal, estamos en la búsqueda de un Analista de Operaciones que será responsable de apoyar, acompañar y realizar un seguimiento constante a las operaciones de nuestros clientes. Esta posición implica llevar a cabo análisis de las transacciones, proponer estrategias que optimicen resultados, y proporcionar un apoyo continuo a los clientes durante todo su ciclo de vida, especialmente en la fase de onboarding, así como en sus necesidades de soporte y ejecución de estrategias operativas, siempre buscando su máxima satisfacción.Las principales responsabilidades incluirán:Gestión del proceso de instalación de la plataforma operativa de Leal en los puntos de venta de nuestros clientes.Asegurar que el personal en el punto de venta reciba una capacitación adecuada sobre los programas de lealtad y su operación en las plataformas establecidas.Realizar análisis continuos y seguimiento de las transacciones en los puntos de venta, identificando áreas de enfoque para el crecimiento en transacciones.Proponer, implementar y dar seguimiento a actividades que fomenten el aumento de transacciones.Visitar personalmente los puntos de venta de nuestros comercios aliados para proporcionar acompañamiento y supervisar la ejecución del programa de lealtad.Contratación directa con la compañía.Salario: 4,400.
Contract|Remote|Remote — Guatemala City, Guatemala, Guatemala
About World Business Lenders (www.wbl.comWorld Business Lenders (WBL) is a leading provider of short-term, real estate collateralized commercial loans tailored to small and medium-sized businesses across the United States that often face challenges in accessing traditional funding. We specialize in managing loan portfolios, particularly non-performing loan pools and Real Estate Owned (REO) properties, ensuring our clients receive the support they need to thrive.As a U.S.-based company, WBL is proud to support a fully remote workforce, allowing you to work from anywhere.This is a Contract/Consultancy position, offering you the flexibility of remote work.Your regular working hours will be from 9:00 AM to 6:00 PM Eastern Time, Monday through Friday, with potential for additional hours based on business needs.Fluency in spoken and written English is a must for this position.Please submit your resumes in English.Role Overview:In this pivotal role, you will deliver extensive personal and administrative support to a member of WBL's C-suite team. Your duties will encompass managing household operations across various properties, overseeing personal logistics, handling financial tasks, coordinating schedules, arranging travel, and undertaking numerous ad hoc projects as required. Exceptional communication skills, meticulous attention to detail, and sound judgment are critical as you collaborate closely with both internal and external stakeholders, ensuring seamless management of personal and professional responsibilities for the executive.Key Responsibilities:Organize and maintain the executive's calendar, scheduling meetings across multiple time zones.Screen and prioritize communications for the C-Suite executives.Coordinate travel arrangements and logistics for domestic and international trips.Prepare documents, presentations, and brief materials in advance of meetings.Document key discussions and ensure timely follow-up on action items.Anticipate and address the needs of the executives, proactively resolving scheduling conflicts.Assist in organizing off-site meetings, company-wide events, and executive leadership sessions.Prepare business cases, dashboards, and strategic updates for leadership reviews and board materials.Support personal tasks while maintaining a high level of trust and confidentiality.Identify operational bottlenecks and escalate issues with proposed solutions.Manage complex travel arrangements, including vehicle services and, occasionally, flights and accommodations.
Join our dynamic team at Grupo Mariposa as a Use Case Operations Specialist! In this pivotal role, you will be responsible for analyzing and implementing operational strategies that optimize our commercial processes. Your insights will drive efficiency and enhance customer satisfaction.
Join our dynamic team at Grupo Mariposa as a Production Line Operator. In this crucial role, you will be responsible for ensuring the efficient operation of our production lines, maintaining quality standards, and optimizing workflows. Your contributions will be essential in helping us meet our production goals and deliver high-quality products to our customers.
Job Description – Junior RecruiterPosition OverviewWe are on the lookout for a motivated Junior Recruiter with experience in recruitment processes for operational roles, particularly in customer service, tele-sales, collections, and more (not limited to these areas). The selected candidate will be responsible for managing the end-to-end recruitment process, ensuring swift response times while delivering an exceptional experience for candidates and internal leaders.Key ResponsibilitiesOversee the complete recruitment and selection process for operational roles.Design and publish job postings across various job boards and professional networks.Conduct resume screening and interviews (both phone and in-person/virtual).Coordinate interviews with internal leaders and follow up on the process.Manage and update the candidate database.Execute mass recruitment processes to fill high volumes of vacancies in a short time.Ensure clear and consistent communication with candidates and internal departments.Support and guide personnel in assigned areas regarding their growth and development processes.Report on progress and metrics related to vacancy coverage.QualificationsBachelor's degree in Psychology, Administration, Human Resources, or a related field.3 years of experience in recruiting operational positions.Experience in mass recruitment.Proficient in utilizing digital recruitment sources, job portals, and social media.Strong sense of urgency and results-oriented mindset.Able to manage multiple processes simultaneously.Excellent communication and organizational skills.What We OfferOpportunity for growth within an expanding fintech company.A dynamic and collaborative work environment.Competitive compensation package.Continuous training and learning opportunities.
Join our dynamic logistics team at Grupo Mariposa as a Forklift Operator. In this full-time position, you will be responsible for operating forklifts safely and efficiently to move materials and products within our facilities. Your role is crucial in ensuring smooth operations and timely deliveries.
Grupo Mariposa seeks a Forklift Operator for its Cobán facility. This role is central to daily warehouse operations, focusing on the safe movement and handling of materials. Main responsibilities Operate forklift equipment with attention to safety and efficiency Transport materials throughout the warehouse as required Load and unload goods from trucks or designated storage areas Help maintain inventory accuracy by handling and placing items carefully Perform basic maintenance tasks on forklift equipment Work location This position is based in Cobán.
We are seeking a dynamic and experienced Head of IT Operations to lead our Admissions Project at Universidad del Valle de Guatemala. This executive-level position is vital for driving the technological advancements and operational efficiency required for our admissions process. You will oversee IT strategy implementation, manage cross-functional teams, and ensure that our systems align with institutional goals.
Join FreedUp as a proactive and detail-oriented Executive Operations Assistant to provide essential support to the Founder and CEO of a rapidly expanding organization dedicated to creating innovative systems. This role is perfect for individuals with exceptional written communication skills who can adeptly manage a high volume of emails, represent the Executive professionally in written correspondence, and establish operational structure around their inbox, calendar, and meetings.As the Executive Assistant, you will play a pivotal role in ensuring seamless daily operations by managing communications, coordinating meetings, and eventually assisting with content and production workflows. The position requires strong judgment, responsiveness, and the ability to anticipate the founder’s communication style when engaging with external stakeholders.This is a full-time, remote position that demands outstanding written communication, organizational prowess, and a high degree of accountability.
Join our dynamic team at Vana as a Credit Operations Agent in the Lending department. In this role, you will be responsible for managing credit operations, ensuring compliance with policies, and providing exceptional service to our clients. As part of our commitment to excellence, you will work closely with other departments to streamline processes and enhan…
Join our dynamic team at vana as a Quality Assurance Specialist, where you will play a crucial role in enhancing our lending operations and customer service. We are seeking a detail-oriented individual who is passionate about ensuring quality and excellence in our services. You will work closely with various teams to identify areas for improvement, implement quality control processes, and deliver outstanding customer experiences.
Are you passionate about delivering exceptional customer service? Join our team at vana as a Customer Service and Support Agent. In this role, you will be the first point of contact for our customers, providing assistance and support to ensure their satisfaction. Your excellent communication skills and problem-solving abilities will help you thrive in a fast-paced environment. As part of our dedicated team, you will have the opportunity to contribute to our mission of providing outstanding service while developing your professional skills.
Buscamos un Agente de Soporte de Primera Línea entusiasta y proactivo para unirse a nuestro equipo en Grupo Mariposa. En este rol, serás responsable de brindar asistencia técnica y soporte a nuestros clientes, asegurando que sus necesidades sean atendidas de manera eficiente y profesional. Si tienes habilidades excepcionales de comunicación y un enfoque en la resolución de problemas, ¡nos encantaría saber de ti!
Join our dynamic team at Expeditors as a Customer Service Agent specializing in Cargo Signal. In this role, you will be the primary contact for our customers, ensuring their needs are met with efficiency and professionalism. Your responsibilities will include managing customer inquiries, providing timely updates on shipments, and resolving any issues that may arise. If you have a passion for customer service and a keen interest in logistics, we encourage you to apply!
SGS seeks an experienced Operations Supervisor based in Escuintla. This position plays a key role in guiding daily operations and ensuring that company standards are consistently met. Role overview The Operations Supervisor manages a team, directs workflows, and works to maintain efficient processes. Attention to detail and a commitment to quality service are central to this role. Key responsibilities Oversee daily operational activities Lead and support team members Monitor workflows for efficiency Apply established methods to boost productivity Ensure services meet company quality standards Requirements Experience in operations supervision or a similar leadership role Strong organizational and team management skills Ability to maintain efficiency and quality in daily tasks
Universidad del Valle de Guatemala seeks an Operations Coordinator based in Guatemala City. This role plays a key part in supporting both academic and administrative teams by managing daily operations and refining internal processes. Key Responsibilities Coordinate a variety of operational projects throughout the university Collaborate with different departments to ensure processes align with institutional goals Analyze operational data and communicate findings to improve workflows Assist in efforts to boost efficiency and effectiveness across university functions Impact of the Role The Operations Coordinator streamlines procedures, encourages teamwork between departments, and identifies ways to improve how the university operates. These contributions directly advance the university’s mission and support its daily activities.
ltjgroup seeks an Operations Manager based in Guatemala to guide daily business operations and strengthen collaboration across departments. This role centers on maintaining reliable workflows and supporting ongoing improvements that help the organization run smoothly. Key responsibilities Oversee and coordinate day-to-day operational activities Work with teams from various departments to refine and streamline internal processes Spot areas where efficiency and productivity can be improved Assist in initiatives aimed at raising customer satisfaction Play a part in shaping growth strategies and operational plans Collaboration and impact This position involves frequent interaction with colleagues throughout the company. The Operations Manager helps ensure that business functions remain effective and aligned with organizational goals.
Join our dynamic team at SGS as an Operations Inspector in Ciudad de Guatemala. In this full-time role, you will play a vital part in ensuring the quality and safety of operations across various sectors. Your keen attention to detail and strong analytical skills will contribute to our mission of delivering exceptional inspection and field testing services.
As an Operations Supervisor at SGS, you will oversee the inspection and field testing departments, ensuring that operations run smoothly and efficiently. You will manage a team of professionals, providing them with the necessary guidance and support to meet project deadlines and quality standards. Your expertise will contribute to the enhancement of our service delivery and client satisfaction.
Join Grupo Mariposa as a Forklift Operator at our CDC facility in Cuyotenango. In this role, you will be responsible for operating forklifts and other material handling equipment to efficiently move products and materials throughout our logistics operations. Your contributions will ensure our supply chain runs smoothly and effectively.
Full-time|GTQ 4.4K/yr - GTQ 4.4K/yr|On-site|Ciudad de Guatemala
En Leal, estamos en la búsqueda de un Analista de Operaciones que será responsable de apoyar, acompañar y realizar un seguimiento constante a las operaciones de nuestros clientes. Esta posición implica llevar a cabo análisis de las transacciones, proponer estrategias que optimicen resultados, y proporcionar un apoyo continuo a los clientes durante todo su ciclo de vida, especialmente en la fase de onboarding, así como en sus necesidades de soporte y ejecución de estrategias operativas, siempre buscando su máxima satisfacción.Las principales responsabilidades incluirán:Gestión del proceso de instalación de la plataforma operativa de Leal en los puntos de venta de nuestros clientes.Asegurar que el personal en el punto de venta reciba una capacitación adecuada sobre los programas de lealtad y su operación en las plataformas establecidas.Realizar análisis continuos y seguimiento de las transacciones en los puntos de venta, identificando áreas de enfoque para el crecimiento en transacciones.Proponer, implementar y dar seguimiento a actividades que fomenten el aumento de transacciones.Visitar personalmente los puntos de venta de nuestros comercios aliados para proporcionar acompañamiento y supervisar la ejecución del programa de lealtad.Contratación directa con la compañía.Salario: 4,400.
Contract|Remote|Remote — Guatemala City, Guatemala, Guatemala
About World Business Lenders (www.wbl.comWorld Business Lenders (WBL) is a leading provider of short-term, real estate collateralized commercial loans tailored to small and medium-sized businesses across the United States that often face challenges in accessing traditional funding. We specialize in managing loan portfolios, particularly non-performing loan pools and Real Estate Owned (REO) properties, ensuring our clients receive the support they need to thrive.As a U.S.-based company, WBL is proud to support a fully remote workforce, allowing you to work from anywhere.This is a Contract/Consultancy position, offering you the flexibility of remote work.Your regular working hours will be from 9:00 AM to 6:00 PM Eastern Time, Monday through Friday, with potential for additional hours based on business needs.Fluency in spoken and written English is a must for this position.Please submit your resumes in English.Role Overview:In this pivotal role, you will deliver extensive personal and administrative support to a member of WBL's C-suite team. Your duties will encompass managing household operations across various properties, overseeing personal logistics, handling financial tasks, coordinating schedules, arranging travel, and undertaking numerous ad hoc projects as required. Exceptional communication skills, meticulous attention to detail, and sound judgment are critical as you collaborate closely with both internal and external stakeholders, ensuring seamless management of personal and professional responsibilities for the executive.Key Responsibilities:Organize and maintain the executive's calendar, scheduling meetings across multiple time zones.Screen and prioritize communications for the C-Suite executives.Coordinate travel arrangements and logistics for domestic and international trips.Prepare documents, presentations, and brief materials in advance of meetings.Document key discussions and ensure timely follow-up on action items.Anticipate and address the needs of the executives, proactively resolving scheduling conflicts.Assist in organizing off-site meetings, company-wide events, and executive leadership sessions.Prepare business cases, dashboards, and strategic updates for leadership reviews and board materials.Support personal tasks while maintaining a high level of trust and confidentiality.Identify operational bottlenecks and escalate issues with proposed solutions.Manage complex travel arrangements, including vehicle services and, occasionally, flights and accommodations.
Join our dynamic team at Grupo Mariposa as a Use Case Operations Specialist! In this pivotal role, you will be responsible for analyzing and implementing operational strategies that optimize our commercial processes. Your insights will drive efficiency and enhance customer satisfaction.
Join our dynamic team at Grupo Mariposa as a Production Line Operator. In this crucial role, you will be responsible for ensuring the efficient operation of our production lines, maintaining quality standards, and optimizing workflows. Your contributions will be essential in helping us meet our production goals and deliver high-quality products to our customers.
Job Description – Junior RecruiterPosition OverviewWe are on the lookout for a motivated Junior Recruiter with experience in recruitment processes for operational roles, particularly in customer service, tele-sales, collections, and more (not limited to these areas). The selected candidate will be responsible for managing the end-to-end recruitment process, ensuring swift response times while delivering an exceptional experience for candidates and internal leaders.Key ResponsibilitiesOversee the complete recruitment and selection process for operational roles.Design and publish job postings across various job boards and professional networks.Conduct resume screening and interviews (both phone and in-person/virtual).Coordinate interviews with internal leaders and follow up on the process.Manage and update the candidate database.Execute mass recruitment processes to fill high volumes of vacancies in a short time.Ensure clear and consistent communication with candidates and internal departments.Support and guide personnel in assigned areas regarding their growth and development processes.Report on progress and metrics related to vacancy coverage.QualificationsBachelor's degree in Psychology, Administration, Human Resources, or a related field.3 years of experience in recruiting operational positions.Experience in mass recruitment.Proficient in utilizing digital recruitment sources, job portals, and social media.Strong sense of urgency and results-oriented mindset.Able to manage multiple processes simultaneously.Excellent communication and organizational skills.What We OfferOpportunity for growth within an expanding fintech company.A dynamic and collaborative work environment.Competitive compensation package.Continuous training and learning opportunities.
Join our dynamic logistics team at Grupo Mariposa as a Forklift Operator. In this full-time position, you will be responsible for operating forklifts safely and efficiently to move materials and products within our facilities. Your role is crucial in ensuring smooth operations and timely deliveries.
Grupo Mariposa seeks a Forklift Operator for its Cobán facility. This role is central to daily warehouse operations, focusing on the safe movement and handling of materials. Main responsibilities Operate forklift equipment with attention to safety and efficiency Transport materials throughout the warehouse as required Load and unload goods from trucks or designated storage areas Help maintain inventory accuracy by handling and placing items carefully Perform basic maintenance tasks on forklift equipment Work location This position is based in Cobán.
We are seeking a dynamic and experienced Head of IT Operations to lead our Admissions Project at Universidad del Valle de Guatemala. This executive-level position is vital for driving the technological advancements and operational efficiency required for our admissions process. You will oversee IT strategy implementation, manage cross-functional teams, and ensure that our systems align with institutional goals.
Join FreedUp as a proactive and detail-oriented Executive Operations Assistant to provide essential support to the Founder and CEO of a rapidly expanding organization dedicated to creating innovative systems. This role is perfect for individuals with exceptional written communication skills who can adeptly manage a high volume of emails, represent the Executive professionally in written correspondence, and establish operational structure around their inbox, calendar, and meetings.As the Executive Assistant, you will play a pivotal role in ensuring seamless daily operations by managing communications, coordinating meetings, and eventually assisting with content and production workflows. The position requires strong judgment, responsiveness, and the ability to anticipate the founder’s communication style when engaging with external stakeholders.This is a full-time, remote position that demands outstanding written communication, organizational prowess, and a high degree of accountability.