QA Engineer at National Retail Solutions | Guatemala

National Retail Solutions (NRS), a division of IDT Corporation, creates technology platforms for independent retailers. The company’s products include point-of-sale systems, store management applications, consumer ordering tools, web storefronts, and loyalty programs. More than 14,000 stores across the country use NRS solutions to support their businesses. T…

National Retail Solutions (NRS), a proud subsidiary of IDT Corporation, is at the forefront of transforming the independent retail sector. With our innovative point-of-sale systems and complementary services, we empower small retailers to effectively compete with larger chains and e-commerce giants.Our offerings include a comprehensive store management app, consumer ordering solutions, web storefronts for merchants, and loyalty programs. Currently, we are serving over 14,000 stores across the United States.Join our dynamic technology division, a compact yet high-impact team located in the US, Israel, Minsk, and Guatemala, dedicated to crafting user-friendly, visually appealing, and high-performance web applications.As a Quality Assurance Engineer at NRS, you will play a pivotal role in ensuring the excellence and reliability of our software solutions. Collaborate closely with our development team to identify bugs, design, and execute detailed test plans, and develop automated testing suites that guarantee our products uphold the highest quality standards.

Join our dynamic team at vana as a Quality Assurance Specialist, where you will play a crucial role in enhancing our lending operations and customer service. We are seeking a detail-oriented individual who is passionate about ensuring quality and excellence in our services. You will work closely with various teams to identify areas for improvement, implement quality control processes, and deliver outstanding customer experiences.

Join our dynamic team at IDT Corporation as a Sales Representative, where you will play a vital role in delivering payment solutions, including credit/debit card processing (POS) and money transaction services to our esteemed customers. You will engage with clients to understand their needs, providing tailored solutions while ensuring a seamless sales experience. Your responsibilities will include generating new sales leads through various channels such as business directories, client referrals, and outreach to interested prospects. Our ideal candidate will exhibit patience and diligence, effectively demonstrating our innovative products and services through engaging simulations. You will support potential customers throughout their journey, from application to the installation of new services and equipment, ensuring they receive ongoing assistance as needed.

Job MissionAs the Account Manager, you will be responsible for managing, developing, and nurturing the assigned client portfolio. Your role will focus on driving the sales of technological solutions through a consultative approach aimed at identifying client needs, adding value, and contributing to the sustainable growth of our organization within the Guatemalan market.Key ResponsibilitiesManage the assigned client portfolio while maintaining strong, sustainable commercial relationships.Identify business opportunities within existing accounts and strategic new accounts.Gather client needs and propose technological solutions aligned with their business objectives.Present commercial proposals, coordinate demonstrations, and participate in negotiation and closing processes.Prepare and follow up on quotations, contracts, and commercial agreements.Coordinate with internal departments (pre-sales, support, operations, finance) to ensure proper execution of sold solutions.Conduct post-sales follow-up to ensure customer satisfaction and identify upselling or cross-selling opportunities.Keep client and opportunity information updated in the CRM system.Achieve sales, retention, and growth objectives set by the organization.Generate periodic reports on commercial management, forecasts, and opportunity progress.Represent the company at commercial meetings, events, fairs, or networking activities as required.Performance Indicators (KPIs)Sales target achievement.Revenue growth per account.Client retention and satisfaction.Number of active opportunities and closing rate.Value of the sales pipeline.Average sales cycle time.Educational Background...

Join our National Retail Solutions Tech Support Team as a Customer Support Representative, where you will be the first point of contact for our clients. Your role will involve taking inbound calls to resolve technical issues related to software and hardware for NRS services and devices. You will assist retailers, distributors, store owners, and merchants in overcoming technical challenges with their systems and equipment. Your expertise will ensure seamless operation and customer satisfaction.

Mission of the RoleTo effectively manage, develop, and maintain a portfolio of assigned clients, driving the sale of technological solutions through a consultative approach aimed at identifying needs, adding value for the client, and supporting the organization's sustainable growth in the Guatemalan market.Key ResponsibilitiesOversee the assigned client portfolio, fostering strong and sustainable business relationships.Identify business opportunities within existing accounts and new strategic accounts.Gather client requirements and propose technological solutions aligned with their business objectives.Prepare commercial proposals, coordinate demonstrations, and engage in negotiation and closing processes.Draft and track quotations, contracts, and commercial agreements.Collaborate with internal teams (pre-sales, support, operations, finance) to ensure the effective execution of sold solutions.Conduct post-sale follow-ups to ensure client satisfaction and identify upselling or cross-selling opportunities.Keep client and opportunity information updated in the CRM system.Meet the revenue, retention, and growth targets set by the organization.Prepare periodic reports on commercial management, forecasting, and opportunity progress.Represent the company in commercial meetings, events, fairs, or networking activities as required.Performance Indicators (KPIs)Achievement of sales targets.Growth in revenue per account.Client retention and satisfaction rates.Number of active opportunities and closing rate.Value of the sales pipeline.Average sales cycle time.Educational Background... (details omitted)

Are you a certified secretary or have you worked as an Executive Assistant? Age and experience level are not barriers to applying.Upload your CV to our database, and soon we will present you with the perfect opportunity!

¡Únete a nuestro equipo como Mensajero! Buscamos personas con experiencia previa en el área de mensajería. Sin importar tu género o edad, estamos aquí para ofrecerte la oportunidad laboral ideal. En breve, podrías ser parte de nuestro equipo.

Join our dynamic engineering team at vana as a Backend Software Engineer L3. In this pivotal role, you will be responsible for designing, developing, and maintaining backend systems that support our innovative data science initiatives. Collaborate with cross-functional teams to implement robust solutions that enhance our product offerings and drive business success.

About the Role:Join our rapidly expanding fintech company in Latin America as a passionate Backend Software Engineer. In this pivotal position, you will be instrumental in creating resilient and sustainable software solutions from initial design through to implementation and deployment. You will contribute to the development and maintenance of scalable software products, while assisting in their integration with cloud services. Experience the dynamics of distributed systems, event-driven architectures (EDA), NoSQL databases, and domain-driven design (DDD) principles. This role allows for personal growth and the opportunity to apply best practices in software development, unit testing, deployment, and production monitoring. While you will work closely with senior engineers, your initiative and high-quality output will be essential in delivering value to our business and our customers.Key Responsibilities:• Develop Robust Software Solutions: Engage in the design, development, and deployment of high-quality, scalable backend software solutions from conception to launch.• Execute Team Objectives: Contribute to team projects, defining effective solutions or utilizing existing methodologies to resolve challenges.• Own Your Work: Commit to project timelines, take responsibility for deliverables, and proactively seek improvements in both projects and team processes.• Collaborate Effectively: Work primarily with your team to engage in code reviews and discussions that enhance code quality. Embrace the best practices established by your team.• Implement Testing Strategies: Create unit tests for new features to ensure software reliability and performance.

Join our dynamic logistics team at Grupomariposa as a Liquidator. In this full-time role, you will be responsible for overseeing the liquidation processes and ensuring timely and accurate execution. Your contributions will directly impact our operational efficiency and customer satisfaction.

We are actively seeking a skilled Technical Support Engineer for L1 and L2 levels to join our dynamic team in Guatemala City. This role is crucial for ensuring seamless support for our users, serving as the primary point of contact for office executives and clients on-site.Key Responsibilities:Provide comprehensive technical support services to users, acting as the single point of contact.Collaborate effectively with the customer service desk, UXCC teams, and Infra/Applications teams.Coordinate with external service providers to maintain the functionality of EUC devices and software, including drivers, applications, and operating systems.Manage troubleshooting for basic LAN, WAN, and WLAN issues.Oversee Level 1 cabling and voice/data services.Conduct routine inspections of server rooms and common service areas such as meeting rooms and conference facilities.Handle lifecycle replacements and PC imaging tasks.Coordinate with the client's PCaaS partner.Manage asset tracking, reconciliation, and disposal coordination.Prepare facilities for meetings and events.Provide on-site support during off-site events, including equipment setup, WAN/LAN access, and end-user support during events.Facilitate user onboarding and offboarding processes.Support project coordination and implementation as needed.Generate monthly and weekly reports for IT service management and governance.Schedule technical support at client locations in response to escalated incidents or service requests.

En Leal, estamos en la búsqueda de un Analista de Operaciones que será responsable de apoyar, acompañar y realizar un seguimiento constante a las operaciones de nuestros clientes. Esta posición implica llevar a cabo análisis de las transacciones, proponer estrategias que optimicen resultados, y proporcionar un apoyo continuo a los clientes durante todo su ciclo de vida, especialmente en la fase de onboarding, así como en sus necesidades de soporte y ejecución de estrategias operativas, siempre buscando su máxima satisfacción.Las principales responsabilidades incluirán:Gestión del proceso de instalación de la plataforma operativa de Leal en los puntos de venta de nuestros clientes.Asegurar que el personal en el punto de venta reciba una capacitación adecuada sobre los programas de lealtad y su operación en las plataformas establecidas.Realizar análisis continuos y seguimiento de las transacciones en los puntos de venta, identificando áreas de enfoque para el crecimiento en transacciones.Proponer, implementar y dar seguimiento a actividades que fomenten el aumento de transacciones.Visitar personalmente los puntos de venta de nuestros comercios aliados para proporcionar acompañamiento y supervisar la ejecución del programa de lealtad.Contratación directa con la compañía.Salario: 4,400.

¡Únete a nuestro equipo como Cobrador!Buscamos individuos con experiencia en cobranza, sin importar su género o edad. Tu oportunidad ideal está a solo un clic de distancia.

¡Estamos buscando Cobradores con experiencia en Guatemala!Si posees habilidades en gestión de cobros y un historial comprobado, te invitamos a que postules. No hacemos distinción de género ni edad en nuestra búsqueda de talento. ¡Tu oportunidad ideal está a solo un clic de distancia!

We are seeking a dedicated and detail-oriented Warehouse Coordinator to join our logistics team at Grupomariposa. In this full-time role, you will be responsible for overseeing the daily operations of our warehouse, ensuring efficient inventory management, and maintaining high standards of safety and organization.Your key responsibilities will include coordinating shipments, managing stock levels, and collaborating with team members to optimize warehouse processes. If you are passionate about logistics and have a keen eye for detail, we would love to hear from you!

Grupo Mariposa is seeking a Sales Supervisor to oversee sales activities in Chimaltenango, Guatemala. This position centers on leading a team of sales representatives and supporting the company’s growth in the region. Role overview The Sales Supervisor manages daily sales operations, sets clear goals for the team, and works to achieve revenue targets. Building and maintaining strong client relationships is a core part of the job. What you will do Develop and implement sales strategies tailored to the local market Lead, coach, and motivate sales representatives Monitor team performance and ensure sales targets are met Strengthen relationships with clients to support ongoing business Requirements Previous experience in sales and team management Strong leadership and communication skills Ability to drive results and support team success

Si te entusiasma el mundo de las ventas y la tecnología, y posees habilidades excepcionales para construir relaciones sólidas con los clientes, esta es tu oportunidad ideal! Responsabilidades clave: Desarrollar y gestionar relaciones estratégicas con clientes clave en el territorio asignado, impulsando su crecimiento y satisfacción. Realizar seguimientos comerciales y mantener una comunicación constante con los clientes para lanzamientos, eventos y nuevas oportunidades. Alcanzar los objetivos de ventas establecidos y explorar nuevas oportunidades de negocio. Proporcionar asesoría a los clientes, ofreciendo soluciones adaptadas a sus necesidades específicas. Ampliar la gama de productos y servicios disponibles. Orientar a los clientes en el uso de productos, asegurando una experiencia excepcional. Cultivar relaciones colaborativas con equipos internos y externos. Crear y analizar reportes de gestión e indicadores clave para el rendimiento. Garantizar el cumplimiento de las metas comerciales en base al forecast de ventas.

¡Estamos buscando Receptores Pagadores con experiencia en instituciones financieras!Si cuentas con el perfil adecuado, no dudes en subir tu CV. Valoramos la diversidad y la inclusión, por lo que no importa tu género o edad. ¡Pronto podrías tener la oportunidad laboral que tanto deseas!