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Experience Level
Experience
Qualifications
Proven experience in relationship management or customer service. Strong communication and interpersonal skills. Ability to work collaboratively in a team environment. Proficient in using CRM software and Microsoft Office Suite. Excellent organizational skills with the ability to manage multiple tasks simultaneously.
About the job
boxxe is hiring a Partner Services Relationship Coordinator. This hybrid role combines remote work with time spent at our Hemel Hempstead office. The position centers on supporting and strengthening relationships with partners, making sure they receive attentive service and consistent support.
What You Will Do
Build and maintain strong connections with partner organizations
Deliver responsive service and ongoing support to partners
Collaborate with colleagues in the Hemel Hempstead office and remotely
Work Location
This is a hybrid role based in Hemel Hempstead, with a mix of in-office and remote work.
About boxxe
At boxxe, we are dedicated to delivering innovative technology solutions that empower businesses. Our commitment to excellence and customer satisfaction drives our success. Join us to be part of a forward-thinking team that values collaboration and growth.
Role Overview boxxe is hiring a Partner Services Relationship Coordinator. This hybrid role combines remote work with time spent at our Hemel Hempstead office. The position centers on supporting and strengthening relationships with partners, making sure they receive attentive service and consistent support. What You Will Do Build and maintain strong connecti…
Full-time|On-site|Hemel Hempstead, England, United Kingdom
Role Overview Smartdesc is looking for a People Partner to help shape the team and support a positive workplace. This role works closely with management to design and carry out HR strategies that match business goals. Main Responsibilities Partner with managers to develop and implement HR initiatives that support company objectives Advise on employee relations and help resolve workplace issues Support talent management, including development and retention efforts Contribute to organizational development and help maintain an engaged, high-performing team Location Hemel Hempstead, England, United Kingdom
We are seeking a dedicated and detail-oriented Human Resources & Payroll Coordinator to join our dynamic team at Smiths Group. In this pivotal role, you will be responsible for managing payroll processes and supporting various HR functions. You will collaborate closely with HR teams to ensure compliance and efficiency in payroll operations, contributing to the overall success of our organization.
Full-time|On-site|Hemel Hempstead, England, United Kingdom
About the Role Selecta is looking for a Junior HR Business Partner to join the HR team in Hemel Hempstead. This position supports the HR function, helping to drive strategic projects and align people initiatives with business goals. What You Will Do Work alongside multiple departments to provide HR guidance Support the delivery of HR initiatives that contribute to company objectives Assist in fostering effective collaboration between HR and the wider business Location This role is based in Hemel Hempstead, England, United Kingdom.
Full-time|On-site|Hemel Hempstead, England, United Kingdom
Selecta is the premier provider of unattended self-serve coffee and convenience food solutions across Europe, setting the standard in vending technology and specialty coffee services.We are currently seeking a dedicated Supply Chain Coordinator to enhance our operations. This critical role involves the coordination of inbound supply activities and ensuring precise demand forecasting for the Food & Beverage categories. The successful candidate will support proactive inventory management and supplier collaboration to ensure a seamless stock availability.As a dynamic 24/7 distribution leader in food and beverage technology, Selecta creates millions of joyful moments for consumers throughout Europe with our innovative solutions, including digital vending machines, coffee machines, smart fridges, and snack markets. We are uniquely positioned to meet the evolving needs of our clients and their customers in today's hybrid work environment.
Full-time|On-site|Hemel Hempstead, England, United Kingdom
In light of Amberside Advisors' recent collaboration with Steer and our ambitious growth strategy, we are eager to expand our team by welcoming a seasoned Financial Modelling Manager.About the RoleAs a Financial Modelling Manager, you will embody the firm's ethos and drive forward both internal initiatives (like managing marketing data) and external projects. This role emphasizes the importance of developing and nurturing strong client relationships, delivering projects at the highest standards, and collaborating with and guiding other team members.Your key responsibilities will include, but are not limited to:Leading multiple projects or initiatives by managing a team and leveraging input from cross-functional specialists.Delivering projects that reflect the exceptional quality standards set by Amberside Advisors and conducting post-project reviews to extract lessons learned and enhance future processes.Establishing and nurturing robust business relationships, identifying new avenues for growth, spearheading negotiations, and providing technical and operational direction to ensure client-focused solutions.Engaging in Continuous Professional Development (CPD) to maintain professional accreditation and expanding your portfolio of clients and networks by fostering strategic relationships with senior stakeholders.Identifying and pursuing business development opportunities, while proactively anticipating the needs of the company based on client and industry research.Overseeing the scope, preparation, delivery, reporting, and evaluation of high-risk projects and engagements.Effectively managing the commercial and contractual facets of engagements to achieve expected quality, profitability, and adherence to deadlines.Proactively communicating risks and issues to relevant colleagues while proposing solutions.Keeping abreast of market trends, competitor activities, and products/services and relaying relevant insights to senior management.Collaborating with peers to cultivate a unified senior management team and participating in strategic decisions regarding resource allocation.Taking proactive measures to ensure employee well-being is being appropriately addressed or escalated as needed.Reviewing the work of junior team members to ensure that submissions for senior review meet the highest quality standards, identifying development needs, and providing mentorship and advanced training opportunities to attract and retain top talent.Meeting deadlines throughout the Amberside Advisors Performance Development Cycle, which includes appraisals and objective setting, and managing underperformance when necessary.Ensuring that team members accurately log billable hours to facilitate effective resource management.
At boxxe, we view technology as a powerful tool that goes beyond just hardware and software; it's fundamentally about people. Our commitment to fostering meaningful relationships, coupled with our deep expertise and hands-on approach to tech, drives our mission. We place our customers, partners, and the environment at the core of everything we do, and it is our dedicated team that truly makes the difference.We believe in understanding, collaborating, simplifying, caring, and delivering—together, we are making technology a more human experience.Your Mission As a Service Transition Manager, you will ensure the smooth integration of new or modified services into live operational environments. This role is centered on meticulous planning, coordination, and execution of transition activities to meet established service levels, timelines, and budgets. Your strong engagement with stakeholders, including internal teams, customers, and third-party providers, is essential for managing risks and ensuring operational readiness. This is your chance to leverage your expertise to enhance our processes continually.What You’ll Be Doing Develop and maintain comprehensive transition plans that outline scope, timelines, and resource allocation to guarantee a seamless service launch for our clients.Drive operational readiness by ensuring all processes, documentation, tools, and team training are in place well ahead of go-live.Proactively identify, assess, and mitigate risks to safeguard delivery timelines and customer satisfaction.Establish robust relationships with customers, internal teams, and third-party vendors, ensuring everyone is aligned and informed during the transition.Generate high-quality service documentation, including Service Handbooks and Knowledge Articles, to empower Service Desk and NOC teams in service support.Promote governance and consistency by ensuring all transition activities align with ITIL Service Transition standards and organizational policies.Champion continuous improvement by capturing lessons learned and evolving our transition strategies for better outcomes over time.Maintain clear, accurate project reporting, including plans, risk logs, and action trackers, while providing timely updates to stakeholders.
Smiths Group PLC is hiring a Service Contracts Excellence Manager in Hemel Hempstead. This position focuses on shaping and improving how service contracts are managed across the business. Role overview The Service Contracts Excellence Manager develops and applies best practices in service contract management. The role ensures compliance with company standards and works to raise customer satisfaction by supporting strong service delivery. Key responsibilities Develop and implement effective processes for managing service contracts Ensure all contracts meet compliance requirements Work with teams across the business to streamline contract-related processes Support strategic initiatives that further company goals Focus on improving operational efficiency and customer outcomes Collaboration This role works closely with cross-functional teams to identify areas for improvement and to deliver on business objectives related to service contracts.
Contract|Remote|Hemel Hempstead, Hertfordshire, United Kingdom
Are you seeking a rewarding interpreter position in Hemel Hempstead, Hertfordshire? Do you desire flexible working hours with competitive compensation? Look no further!We are actively seeking freelance interpreters to provide services across various sectors, including the NHS, Local Authorities, Police, Probation, and numerous other public and private organizations.Founded in 2001, Language Empire has been a leader in delivering professional interpreting and translation services throughout the UK for over 20 years. We cater to a diverse array of languages and dialects, making a significant impact in fields such as politics, business, healthcare, and public service. If you are proficient in one or more foreign languages and are interested in a vital role, we would love to hear from you!We are currently looking for the following roles:Face-to-Face InterpretersTelephone InterpretersVideo InterpretersTranslatorsPlease note that this is a self-employed position.The Role:As an interpreter, you will be responsible for listening to, comprehending, and accurately reproducing content from the source language to the target language. Your duties will include:Interpreting for individuals accessing legal, healthcare, and local government servicesEnsuring comprehension by checking non-English speakers’ understanding after each statementProviding conference, consecutive, and public service interpretingManaging highly confidential informationFacilitating communication between service users and providers
Full-time|On-site|Hemel Hempstead, England, United Kingdom
We are seeking a dedicated and enthusiastic Business Administrator to manage Personal Lines Insurances, including Motor and Household products, for our esteemed clients. This role encompasses a variety of responsibilities, from engaging with customers to handling data entry and accounts management.Deliver exceptional customer service over the phone.Build strong relationships with customers.Collaborate with the director while also demonstrating the ability to work independently.Coordinate effectively with account holders.Respond to customer inquiries promptly and efficiently.Maintain regular communication with both existing and prospective customers through warm lead calls.Perform general administrative duties.Assist with digital marketing and website updates.
Founded in 1987, ICTS (UK) & Ireland Ltd. excels in delivering integrated security and customer services across diverse and challenging environments. Our innovative approach allows us to partner with a wide range of organizations, including prominent public attractions, leisure facilities, financial institutions, retail businesses, public sector entities, transportation services, and government bodies.We are excited to announce openings for Security Officers to join our esteemed team in the Hemel Hempstead region. This role involves collaboration with a leading global online retailer at their expansive fulfillment centers, offering a dynamic work atmosphere that diverges from traditional security roles.As part of a close-knit team, you will be expected to work cohesively and reliably, demonstrating flexibility and commitment. These positions are permanent and available for immediate start.Shift pattern: 3 days on, 3 nights on, 3 days off
At boxxe, we believe that technology transcends mere hardware and software; it is fundamentally about people. Our commitment to fostering meaningful relationships and our deep technological expertise empower us to deliver exceptional services. We prioritize our customers, partners, and the environment, recognizing that our people are the cornerstone of our success.We collaborate, simplify, and innovate, striving to make technology more human and accessible.Your Mission As the NOC 3rd Line Technical Team Leader at boxxe, you will oversee a team of highly skilled senior engineers specializing in Cisco, Fortinet, and Palo Alto technologies. Your leadership will ensure the delivery of high-quality services, guiding the team in monitoring, maintaining, and resolving complex network issues for our clients. You will drive service excellence, facilitate ticket ownership, and promote operational best practices. In partnership with the NOC Tech Lead, you will also play a crucial role in introducing new products and services, ensuring that your team is equipped with the necessary skills to support them.What You’ll Be Doing Leading and inspiring a team of senior Network Operation Centre (NOC) Engineers.Ensuring adherence to best practices for incident management, problem resolution, service delivery, and change enablement tailored to our customer needs.Overseeing team tasks to investigate, troubleshoot, diagnose, resolve, and recover from incidents to minimize customer impact.Cultivating a culture of Customer Excellence and Continuous Service Improvement within the team.Identifying and implementing process enhancements to enrich customer experiences across the services.Acting as a technical escalation point for NOC engineers.Collaborating with the NOC 1st and 2nd Line Team Leaders to ensure effective ticket escalation and to provide guidance to reduce unnecessary escalations.Serving as an escalation point for customers and internal stakeholders as needed.
Role Overview boxxe is hiring a Partner Services Relationship Coordinator. This hybrid role combines remote work with time spent at our Hemel Hempstead office. The position centers on supporting and strengthening relationships with partners, making sure they receive attentive service and consistent support. What You Will Do Build and maintain strong connecti…
Full-time|On-site|Hemel Hempstead, England, United Kingdom
Role Overview Smartdesc is looking for a People Partner to help shape the team and support a positive workplace. This role works closely with management to design and carry out HR strategies that match business goals. Main Responsibilities Partner with managers to develop and implement HR initiatives that support company objectives Advise on employee relations and help resolve workplace issues Support talent management, including development and retention efforts Contribute to organizational development and help maintain an engaged, high-performing team Location Hemel Hempstead, England, United Kingdom
We are seeking a dedicated and detail-oriented Human Resources & Payroll Coordinator to join our dynamic team at Smiths Group. In this pivotal role, you will be responsible for managing payroll processes and supporting various HR functions. You will collaborate closely with HR teams to ensure compliance and efficiency in payroll operations, contributing to the overall success of our organization.
Full-time|On-site|Hemel Hempstead, England, United Kingdom
About the Role Selecta is looking for a Junior HR Business Partner to join the HR team in Hemel Hempstead. This position supports the HR function, helping to drive strategic projects and align people initiatives with business goals. What You Will Do Work alongside multiple departments to provide HR guidance Support the delivery of HR initiatives that contribute to company objectives Assist in fostering effective collaboration between HR and the wider business Location This role is based in Hemel Hempstead, England, United Kingdom.
Full-time|On-site|Hemel Hempstead, England, United Kingdom
Selecta is the premier provider of unattended self-serve coffee and convenience food solutions across Europe, setting the standard in vending technology and specialty coffee services.We are currently seeking a dedicated Supply Chain Coordinator to enhance our operations. This critical role involves the coordination of inbound supply activities and ensuring precise demand forecasting for the Food & Beverage categories. The successful candidate will support proactive inventory management and supplier collaboration to ensure a seamless stock availability.As a dynamic 24/7 distribution leader in food and beverage technology, Selecta creates millions of joyful moments for consumers throughout Europe with our innovative solutions, including digital vending machines, coffee machines, smart fridges, and snack markets. We are uniquely positioned to meet the evolving needs of our clients and their customers in today's hybrid work environment.
Full-time|On-site|Hemel Hempstead, England, United Kingdom
In light of Amberside Advisors' recent collaboration with Steer and our ambitious growth strategy, we are eager to expand our team by welcoming a seasoned Financial Modelling Manager.About the RoleAs a Financial Modelling Manager, you will embody the firm's ethos and drive forward both internal initiatives (like managing marketing data) and external projects. This role emphasizes the importance of developing and nurturing strong client relationships, delivering projects at the highest standards, and collaborating with and guiding other team members.Your key responsibilities will include, but are not limited to:Leading multiple projects or initiatives by managing a team and leveraging input from cross-functional specialists.Delivering projects that reflect the exceptional quality standards set by Amberside Advisors and conducting post-project reviews to extract lessons learned and enhance future processes.Establishing and nurturing robust business relationships, identifying new avenues for growth, spearheading negotiations, and providing technical and operational direction to ensure client-focused solutions.Engaging in Continuous Professional Development (CPD) to maintain professional accreditation and expanding your portfolio of clients and networks by fostering strategic relationships with senior stakeholders.Identifying and pursuing business development opportunities, while proactively anticipating the needs of the company based on client and industry research.Overseeing the scope, preparation, delivery, reporting, and evaluation of high-risk projects and engagements.Effectively managing the commercial and contractual facets of engagements to achieve expected quality, profitability, and adherence to deadlines.Proactively communicating risks and issues to relevant colleagues while proposing solutions.Keeping abreast of market trends, competitor activities, and products/services and relaying relevant insights to senior management.Collaborating with peers to cultivate a unified senior management team and participating in strategic decisions regarding resource allocation.Taking proactive measures to ensure employee well-being is being appropriately addressed or escalated as needed.Reviewing the work of junior team members to ensure that submissions for senior review meet the highest quality standards, identifying development needs, and providing mentorship and advanced training opportunities to attract and retain top talent.Meeting deadlines throughout the Amberside Advisors Performance Development Cycle, which includes appraisals and objective setting, and managing underperformance when necessary.Ensuring that team members accurately log billable hours to facilitate effective resource management.
At boxxe, we view technology as a powerful tool that goes beyond just hardware and software; it's fundamentally about people. Our commitment to fostering meaningful relationships, coupled with our deep expertise and hands-on approach to tech, drives our mission. We place our customers, partners, and the environment at the core of everything we do, and it is our dedicated team that truly makes the difference.We believe in understanding, collaborating, simplifying, caring, and delivering—together, we are making technology a more human experience.Your Mission As a Service Transition Manager, you will ensure the smooth integration of new or modified services into live operational environments. This role is centered on meticulous planning, coordination, and execution of transition activities to meet established service levels, timelines, and budgets. Your strong engagement with stakeholders, including internal teams, customers, and third-party providers, is essential for managing risks and ensuring operational readiness. This is your chance to leverage your expertise to enhance our processes continually.What You’ll Be Doing Develop and maintain comprehensive transition plans that outline scope, timelines, and resource allocation to guarantee a seamless service launch for our clients.Drive operational readiness by ensuring all processes, documentation, tools, and team training are in place well ahead of go-live.Proactively identify, assess, and mitigate risks to safeguard delivery timelines and customer satisfaction.Establish robust relationships with customers, internal teams, and third-party vendors, ensuring everyone is aligned and informed during the transition.Generate high-quality service documentation, including Service Handbooks and Knowledge Articles, to empower Service Desk and NOC teams in service support.Promote governance and consistency by ensuring all transition activities align with ITIL Service Transition standards and organizational policies.Champion continuous improvement by capturing lessons learned and evolving our transition strategies for better outcomes over time.Maintain clear, accurate project reporting, including plans, risk logs, and action trackers, while providing timely updates to stakeholders.
Smiths Group PLC is hiring a Service Contracts Excellence Manager in Hemel Hempstead. This position focuses on shaping and improving how service contracts are managed across the business. Role overview The Service Contracts Excellence Manager develops and applies best practices in service contract management. The role ensures compliance with company standards and works to raise customer satisfaction by supporting strong service delivery. Key responsibilities Develop and implement effective processes for managing service contracts Ensure all contracts meet compliance requirements Work with teams across the business to streamline contract-related processes Support strategic initiatives that further company goals Focus on improving operational efficiency and customer outcomes Collaboration This role works closely with cross-functional teams to identify areas for improvement and to deliver on business objectives related to service contracts.
Contract|Remote|Hemel Hempstead, Hertfordshire, United Kingdom
Are you seeking a rewarding interpreter position in Hemel Hempstead, Hertfordshire? Do you desire flexible working hours with competitive compensation? Look no further!We are actively seeking freelance interpreters to provide services across various sectors, including the NHS, Local Authorities, Police, Probation, and numerous other public and private organizations.Founded in 2001, Language Empire has been a leader in delivering professional interpreting and translation services throughout the UK for over 20 years. We cater to a diverse array of languages and dialects, making a significant impact in fields such as politics, business, healthcare, and public service. If you are proficient in one or more foreign languages and are interested in a vital role, we would love to hear from you!We are currently looking for the following roles:Face-to-Face InterpretersTelephone InterpretersVideo InterpretersTranslatorsPlease note that this is a self-employed position.The Role:As an interpreter, you will be responsible for listening to, comprehending, and accurately reproducing content from the source language to the target language. Your duties will include:Interpreting for individuals accessing legal, healthcare, and local government servicesEnsuring comprehension by checking non-English speakers’ understanding after each statementProviding conference, consecutive, and public service interpretingManaging highly confidential informationFacilitating communication between service users and providers
Full-time|On-site|Hemel Hempstead, England, United Kingdom
We are seeking a dedicated and enthusiastic Business Administrator to manage Personal Lines Insurances, including Motor and Household products, for our esteemed clients. This role encompasses a variety of responsibilities, from engaging with customers to handling data entry and accounts management.Deliver exceptional customer service over the phone.Build strong relationships with customers.Collaborate with the director while also demonstrating the ability to work independently.Coordinate effectively with account holders.Respond to customer inquiries promptly and efficiently.Maintain regular communication with both existing and prospective customers through warm lead calls.Perform general administrative duties.Assist with digital marketing and website updates.
Founded in 1987, ICTS (UK) & Ireland Ltd. excels in delivering integrated security and customer services across diverse and challenging environments. Our innovative approach allows us to partner with a wide range of organizations, including prominent public attractions, leisure facilities, financial institutions, retail businesses, public sector entities, transportation services, and government bodies.We are excited to announce openings for Security Officers to join our esteemed team in the Hemel Hempstead region. This role involves collaboration with a leading global online retailer at their expansive fulfillment centers, offering a dynamic work atmosphere that diverges from traditional security roles.As part of a close-knit team, you will be expected to work cohesively and reliably, demonstrating flexibility and commitment. These positions are permanent and available for immediate start.Shift pattern: 3 days on, 3 nights on, 3 days off
At boxxe, we believe that technology transcends mere hardware and software; it is fundamentally about people. Our commitment to fostering meaningful relationships and our deep technological expertise empower us to deliver exceptional services. We prioritize our customers, partners, and the environment, recognizing that our people are the cornerstone of our success.We collaborate, simplify, and innovate, striving to make technology more human and accessible.Your Mission As the NOC 3rd Line Technical Team Leader at boxxe, you will oversee a team of highly skilled senior engineers specializing in Cisco, Fortinet, and Palo Alto technologies. Your leadership will ensure the delivery of high-quality services, guiding the team in monitoring, maintaining, and resolving complex network issues for our clients. You will drive service excellence, facilitate ticket ownership, and promote operational best practices. In partnership with the NOC Tech Lead, you will also play a crucial role in introducing new products and services, ensuring that your team is equipped with the necessary skills to support them.What You’ll Be Doing Leading and inspiring a team of senior Network Operation Centre (NOC) Engineers.Ensuring adherence to best practices for incident management, problem resolution, service delivery, and change enablement tailored to our customer needs.Overseeing team tasks to investigate, troubleshoot, diagnose, resolve, and recover from incidents to minimize customer impact.Cultivating a culture of Customer Excellence and Continuous Service Improvement within the team.Identifying and implementing process enhancements to enrich customer experiences across the services.Acting as a technical escalation point for NOC engineers.Collaborating with the NOC 1st and 2nd Line Team Leaders to ensure effective ticket escalation and to provide guidance to reduce unnecessary escalations.Serving as an escalation point for customers and internal stakeholders as needed.
Mar 9, 2026
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