About the job
At boxxe, technology transcends mere hardware and software; it’s fundamentally about the people behind it. Our commitment to fostering meaningful relationships, leveraging deep expertise, and applying practical technological know-how drives our mission. We prioritize our customers, partners, and the environment in everything we do. Our dedicated team is the key differentiator that propels us forward.
We believe in understanding, collaborating, simplifying, caring, and delivering; together, we are making technology more human.
Your Mission
The Principal Architect is pivotal in steering growth within our Cloud & Infrastructure Practice. We seek a highly skilled technical leader to shape our solutions and services strategy in collaboration with the Practice Director. You will serve as the technical authority across Professional and Managed Services, guiding technology choices and leading our initiatives with key vendors. This role is designed for a senior or lead consultant ready to transition from day-to-day delivery to a more strategic and visionary position.
What you’ll be doing
- Fostering and maintaining technical relationships with key stakeholders, including customers and strategic vendors.
- Acting as the technical authority across Professional Services and Managed Services for post-sale customer engagements.
- Providing senior-level technical escalation support for the PMO and Managed Service operations teams.
- Collaborating with Professional and Managed Services leadership to innovate new service models and enhance existing offerings.
- Supporting the Practice Director in defining technical strategy and driving the adoption of emerging technologies.
- Leading the development and implementation of new packaged service offerings.
- Creating and maintaining technical training and certification pathways to enhance team skills.
- Engaging in knowledge sharing and technical mentoring to support skills development across technical teams.
- Defining, standardizing, and maintaining documentation, operational procedures, and best practices for implementations.
- Overseeing demo and training lab environments for the Practice and supporting customer demonstrations as required.
- Collaborating with the ‘boxxe Labs’ product team to grow our portfolio of proprietary software platforms that set us apart in the market.
