Concierge Agent at Mitsis Group | Heraklion, Crete

Mitsis Group seeks a Concierge Agent for its Heraklion, Crete location. This position centers on welcoming guests and helping them enjoy their stay, offering personalized suggestions and arranging services as needed. The Concierge Agent ensures each visitor receives attentive care and feels valued throughout their time at the hotel. Role overview This role i…

For over 50 years, Mitsis Group has been at the forefront of the hospitality industry, proudly standing as the largest privately-owned hotel chain in Greece, guided by a customer-centric philosophy, family care, and a commitment to our authentic Greek identity.With 24 hotels, 8,000 rooms, and a dedicated workforce of over 5,000 employees across 9 destinations throughout Greece—including Athens, Piraeus, Corfu, Crete, Kamena Vourla, Kos, Rhodes, Santorini, and Halkidiki—we offer a rich tapestry of hospitality featuring exceptional services, stunning locations, impeccable facilities, refined gastronomy, and a wide array of options and experiences for our guests.In a family-oriented and pleasant work environment, we transform each guest into an honored visitor, creating unforgettable life-long memories!Mitsis Group is excited to announce new job opportunities at our hotel in Crete:Position: CaptainLocation: CreteEmployment Type: Seasonal/Full-TimeRef: HO/CAPCrObjectiveAs a Captain, you will lead the Food & Beverage team to ensure the smooth operation and exceptional service for our guests, in line with the Group's standards.Key ResponsibilitiesOrganize and coordinate daily restaurant operations (Mice En Place) in accordance with company standards.Train and guide your team to operate according to the values and standards of Mitsis Group.Monitor cleanliness and proper functioning of equipment used.Oversee service flow, directing and coordinating your team to enhance guest satisfaction.Familiarize yourself with the restaurant menu to provide clarifications or suggestions.Serve guests and manage any issues arising in relation to guests, your position, and your team in accordance with Mitsis Group standards.Monitor customer satisfaction, emphasizing the improvement and development of services.Ensure compliance with ISO standards and guarantee the correct implementation of hygiene and safety regulations in the food service areas.RequirementsEssential QualificationsEducational background in tourism (diploma/degree) is preferable.Minimum of 3 years of experience in a similar role, ideally within a hotel environment.Fluent in English (knowledge of a second foreign language is an advantage).Proficient in MS Office applications, good knowledge of ERP systems, and ordering systems.

Join the Novibet Team as a Customer Care Agent!Are you eager to play a pivotal role in a vibrant and rapidly evolving company? If you are passionate about delivering exceptional customer service and excel in a high-energy environment, this opportunity may be perfect for you.About UsFounded in 2010, Novibet is a prominent GameTech company operating across Europe, the Americas, and various regions worldwide, including Greece, Brazil, Ireland, Finland, Mexico, Chile, Ecuador, Cyprus, and New Zealand. With operational hubs in Greece, Malta, Brazil, and Mexico, and a workforce of over 1200 employees, we are dedicated to leading technological advancements, consistently pushing boundaries to provide seamless entertainment and online gaming experiences to our ever-growing customer base.Why Choose NovibetAt Novibet, we empower our employees to thrive, emphasizing growth through listening and learning within a collaborative environment of innovators and achievers who adapt to new challenges. We are equally committed to nurturing a positive, inclusive, and supportive workplace culture that allows every individual to flourish.Join our team of more than 1,200 individuals globally who value collaboration, innovation, and personal growth.Your RoleAs a Customer Care Agent at Novibet, you will be the first point of contact for our customers, addressing inquiries related to account management and betting options. You will resolve issues such as payment discrepancies or access difficulties, ensuring a seamless customer experience.Your Responsibilities Assist our customer base through live chat, phone, email, and social media with a variety of account inquiries including payments, logins, verification, and betting queries. Respond promptly to customer inquiries. Effectively handle complaints and provide suitable solutions. Direct unresolved requests and issues to the relevant internal departments and follow up to ensure resolution. Document inquiries, comments, and complaints. Enhance customer satisfaction through feedback provided to Product teams. Your Qualifications High School Diploma or equivalent from an accredited institution. Fluency in English and Greek. Additional language skills are an advantage. Previous experience in a similar role or in a call center setting is desirable. Proficient in computer usage. Exceptional communication and interpersonal skills. Availability to work on a shift rotation. What We OfferAt Novibet, we deeply value our employees! Within our lively, dynamic, and fast-paced work environment, we encourage everyone to realize their full potential while enjoying every step of the journey. Here's how we support that:

With over 45 years of pioneering excellence, Mitsis Group stands as the largest privately owned hotel chain in Greece, driven by a customer-centric philosophy, family care, and an authentic Greek identity.Boasting 25 hotels, 7,426 rooms, and more than 5,000 employees across Athens, Crete, Kamena Vourla, Kos, Rhodes, Corfu, and Santorini, we provide a rich blend of hospitality featuring outstanding services, unique locations, impeccable facilities, refined gastronomy, and a wide array of options and experiences for our guests.In a family-oriented and pleasant work environment, we transform each visitor into an honored guest, creating unforgettable memories!Mitsis Group is currently offering exciting job opportunities for:Housekeepers - Crete

With over 50 years of pioneering excellence, Mitsis Group stands as Greece's largest privately-owned hotel chain, driven by a guest-centric philosophy, familial care, and authentic Greek identity.Boasting 24 hotels, 8,000 rooms, and more than 5,000 employees across 9 destinations in Greece—including Athens, Piraeus, Corfu, Crete, Kamena Vourla, Kos, Rhodes, Halkidiki, and Santorini—the group offers a rich tapestry of hospitality with exceptional services, unique locations, impeccable facilities, refined gastronomy, and a wide array of options and experiences for its guests.In a family-friendly and pleasant work environment, we transform every guest into an honorary visitor, creating unforgettable memories that last a lifetime!Mitsis Group is now hiring for new positions at its hotels in Crete:GardenerLocation: CreteEmployment Type: Seasonal/Full-timeRef: HO / GARDCPurpose:As a Gardener at the hotel, you will be responsible for the smooth operation of the gardens and outdoor areas in collaboration with the Maintenance Department.Responsibilities:Manage maintenance and care procedures for the gardens using the required equipment.Ensure the highest level of cleanliness and maintenance in the hotel’s outdoor spaces.Conduct daily inspections of all outdoor areas.Maintain and check the tools necessary for your work.Exhibit flexibility in your work schedule according to the hotel's needs.Assist in managing inventory and orders in your area of responsibility.Promptly inform your supervisor of any issues or material shortages at your post.Collaborate with the Maintenance and Reception departments to document and resolve any identified damage or wear and tear.Requirements:At least 2 years of experience in a similar role within a 4-star or 5-star hotel.Knowledge of English will be considered an additional asset.Skills:Professionalism, Reliability & Responsibility.Attention to Detail & Quality.Adaptability & Resilience Under Pressure.Collaboration & Teamwork.Empathy.Benefits:Competitive salary package & monthly performance bonus.Work in a group that values human-centric approaches and respects the environment, actively investing in and supporting local communities.Continuous training in accordance with the highest standards.

For over 50 years, Mitsis Group has been at the forefront of the hospitality industry, establishing itself as the largest privately-owned hotel chain in Greece. Driven by a customer-centric philosophy, family care, and authentic Greek identity, we are dedicated to providing unparalleled service and unforgettable experiences.With 24 hotels and a team of 5,000 employees across Athens, Halkidiki, Corfu, Crete, Kamena Vourla, Kos, Rhodes, Thessaloniki, and Santorini, we offer a rich blend of hospitality, exceptional services, unique locations, impeccable facilities, refined gastronomy, and a wide array of options and experiences for our guests.In a family-oriented and pleasant work environment, we transform every visitor into an honored guest, creating unforgettable lifelong memories!The Mitsis Group is hiring for new positions in our hotels in Crete:Receptionist BLocation: CreteEmployment Type: Seasonal/Full-timeRef: HO / RECEBCrRole OverviewAs a Receptionist B, you will provide reception services in line with the Group’s standards, ensuring a clean and organized workspace while assisting hotel guests in collaboration with your direct supervisor. Responsibilities:· Manage guest arrivals and departures, recording and filing relevant information.· Assist guests with requests, needs, or issues they may have.· Operate the phone center.· Manage electronic correspondence.· Update and communicate with the Floor Supervisor and Maintenance Supervisor regarding any issues in guest rooms.· Follow the instructions of the shift supervisors.· Advise and guide guests on information they require regarding the island, the hotel, and the services offered.

With over 45 years of excellence, Mitsis Group stands as the largest hotel chain in Greece, driven by a customer-centric philosophy, family care, and a strong Greek identity. Operating 24 hotels, including 15 owned, 5 leased, and 3 managed, we offer 8,000 rooms and employ over 5,000 staff across 8 stunning destinations in Greece, including Athens, Piraeus, Corfu, Crete, Kamena Vourla, Kos, Rhodes, Halkidiki, and Santorini. Our group provides a rich blend of hospitality with exceptional services, unique locations, impeccable facilities, refined gastronomy, and a wide array of options and experiences for our guests. In a family-oriented and pleasant work environment, we transform each visitor into an esteemed guest, creating unforgettable memories! Mitsis Group is excited to announce new job openings at our hotels in Crete: Head Chef A / CRETE/LAGUNALocation: CreteEmployment Type: Seasonal/Full-TimeReference: HO/ COOACr ObjectiveAs a Head Chef A, you will be responsible for executing and producing the menu according to the recipes and operational standards of the Group.Responsibilities· Participate in the daily production of the department's menu (Cold Kitchen / Hot Kitchen / Themed Restaurants), adhering to the operational standards and recipes of the Group.· Collaborate with the team and your direct supervisor to ensure a smooth workflow and timely issue resolution.· Promptly inform your supervisor of any issues or material shortages at your station.· Guide and advise your subordinates for a smooth workflow.· Follow the required ISO procedures and ensure the proper implementation of hygiene and safety regulations in your area.

Join the Mitsis Group, Greece's premier hotel chain, as we continue to innovate and provide exceptional hospitality for over 45 years!With 23 hotels, including 15 owned properties, 5 leased, and 3 managed, we boast 8,000 rooms and a workforce of over 5,000 across 8 stunning destinations in Greece, such as Athens, Piraeus, Corfu, Crete, Kamena Vourla, Kos, Rhodes, and Santorini. We pride ourselves on offering a rich blend of hospitality that includes outstanding service, unique locations, impeccable facilities, refined gastronomy, and a wide array of options and experiences for our guests.At Mitsis Group, we transform every guest into an honorary host, creating unforgettable memories in a familial and enjoyable work environment!We are excited to announce new job openings in our hotels in Crete:Position: Cook B / CRETELocation: CreteEmployment Type: Seasonal/Full-timeRef: HO/ COOBCrRole Overview:As a Cook B, you will work closely with the Head Cook and department supervisors to execute and produce the menu in accordance with the Group's recipes and operational standards.Key Responsibilities: Participate in the daily production of the department's menu, adhering to operational standards and the Group's recipes. Collaborate with the team and immediate supervisor to ensure a smooth workflow and timely resolution of issues. Immediately inform your supervisor of any problems or shortages of materials at your station. Follow all required ISO procedures and ensure the proper implementation of hygiene and safety regulations at your station, per the Group's operational standards. Qualifications:Culinary DegreeAt least 1 year of experience in a similar position, preferably in a hotel environmentKnowledge and adherence to all hygiene and safety regulationsSkills: Professionalism, Reliability & Responsibility Empathy Adaptability Collaboration & Teamwork Benefits:Competitive salary package

Join the Culinary Team at Mitsis Group!For over 45 years, Mitsis Group has been pioneering in the hospitality industry, establishing itself as Greece's largest hotel chain. Our operations are guided by a customer-centric philosophy, emphasizing family care and an authentic Greek identity.With 23 hotels across 8 destinations in Greece, including Athens, Piraeus, Corfu, Crete, Kamena Vourla, Kos, Rhodes, and Santorini, we offer a rich blend of hospitality characterized by exceptional services, unique locations, impeccable facilities, refined gastronomy, and a wide range of guest experiences.In a family-friendly and pleasant working environment, we transform every guest into an honored visitor, creating unforgettable lifelong memories! Position Available: Cook Level CLocation: CreteEmployment Type: Seasonal/Full-timeReference: HO/ COOCCr Role Overview:As a Cook Level C, you will work closely with the Head Chef and your department supervisors to execute and produce the menu in accordance with the recipes and operational standards of the Mitsis Group. Key Responsibilities: Participate in the daily production of your department's menu, adhering to operational standards and the company's recipes. Collaborate with your team and immediate supervisor to ensure a smooth workflow and timely resolution of issues. Promptly inform your supervisor of any problems or shortages of materials at your station. Follow the required ISO procedures and ensure the correct application of hygiene and safety standards at your position, in line with the company's operational standards. Qualifications: Degree in Culinary ArtsAt least 1 year of experience in a similar role, preferably in a hotel environmentKnowledge of and adherence to all hygiene & safety regulations Skills: Professionalism, Reliability & ResponsibilityEmpathyAdaptabilityTeamwork & Cooperation Benefits:Competitive salary package

With over 45 years of excellence, Mitsis Group stands as the largest hotel chain in Greece, driven by a customer-centric philosophy, family care, and an authentic Greek identity. Boasting 23 hotels, including 15 owned, 5 leased, and 3 managed properties, along with 8,000 rooms and over 5,000 employees across 8 destinations throughout Greece, including Athens, Piraeus, Corfu, Crete, Kamena Vourla, Kos, Rhodes, and Santorini, our group offers a rich blend of hospitality with exceptional services, unique locations, impeccable facilities, refined gastronomy, and a broad range of options and experiences for our guests. In a family-oriented and enjoyable work environment, we transform every guest into an honored visitor, creating unforgettable life memories! The Mitsis Group is excited to announce new job openings at our hotels in Crete: Bar Waitstaff A – CreteLocation: CreteEmployment Type: Seasonal/Full-timeRef: HO/SERBACr Purpose As Bar Waitstaff A, you will support all operations related to the smooth functioning of the bar, maintain high service standards, adhere to hygiene and safety regulations, and achieve operational goals. Responsibilities· Prepare your station (mise en place).· Be familiar with the beverage menu and wine list.· Serve customers according to the Group's hospitality standards.· Keep your workspace tidy and clean.· Monitor supplies at your station and update your supervisor accordingly.· Communicate with your supervisor about any issues.

For over 45 years, Mitsis Group has been leading the hospitality industry as the largest privately-owned hotel chain in Greece. Our operations are guided by a customer-centric philosophy, a commitment to family care, and a dedication to our authentic Greek identity.With 23 hotels encompassing 15 owned, 5 leased, and 3 managed properties, we boast 8,000 rooms and over 5,000 employees across 8 destinations in Greece, including Athens, Piraeus, Corfu, Crete, Kamena Vourla, Kos, Rhodes, and Santorini. Our group offers a rich blend of hospitality featuring exceptional service, unique locations, impeccable facilities, refined gastronomy, and a wide range of choices and experiences for our guests.Within a family-oriented and enjoyable work environment, we transform every visitor into an honored guest, creating unforgettable memories!The Mitsis Group is currently offering new job opportunities in our hotels:Hydraulic Technician - CreteLocation: CreteEmployment Type: Full-timeRef: HO / MPLCPurposeAs a hydraulic technician, you will be a key member of the hotel's maintenance team, responsible for overseeing the maintenance of hydraulic and cooling systems and addressing any arising faults to ensure optimal daily operations of the facility, aligned with the company’s high standards.Responsibilities Monitor the efficient functioning of hydraulic and cooling systems daily Schedule timely repairs for any faults Adhere to daily procedures and ensure compliance with regulations Follow the company’s quality standards in your service delivery RequirementsDegree in Hydraulic Engineering (preferred) Previous experience in hotels or facilities with hydraulic installations Knowledge of English Skills Professionalism, Reliability & Responsibility Empathy and Adaptability Communication, Insight & Perception Attention to Detail & Quality BenefitsCompetitive salary package & performance bonus Work in a group that values human-centric principles and respects the environment, actively investing in and supporting local communities. Continuous training in line with the standards and dynamic growth of the company Career advancement opportunities in a continuously evolving environment.

With a legacy of over 45 years, Mitsis Group stands as the largest privately-owned hotel chain in Greece, driven by its customer-centric philosophy, family care, and authentic Greek identity.Boasting 24 hotels, including 15 owned, 5 leased, and 3 managed, along with 8,000 rooms and over 5,000 employees across 9 destinations in Greece, specifically in Athens, Piraeus, Corfu, Crete, Kamena Vourla, Kos, Rhodes, Halkidiki, and Santorini, the Group offers a rich blend of hospitality with exceptional services, unique locations, impeccable facilities, refined gastronomy, and a wide range of options and experiences for its guests.Within a family-oriented and enjoyable work environment, we transform every guest into an honorary visitor, creating unforgettable lifelong memories!Mitsis Group is offering new job opportunities at its hotels:Hydraulic Technician - CRETE - RinelaLocation: CRETEEmployment Type: Full-timeRef: HO / MPLCPurposeAs a hydraulic technician, you will be part of the hotel's maintenance team, responsible for overseeing the maintenance of hydraulic and cooling systems and the restoration of any damages that occur to ensure the excellent daily operation of the establishment, in accordance with the company's high standards. ResponsibilitiesMonitor the proper functioning of the hydraulic and cooling systems dailySchedule timely repairs of damagesMaintain daily procedures and monitor compliance with rules & regulationsAdhere to the company's quality standards in your servicesRequirementsDegree in Plumbing (preferred)Previous experience in hotels or facilities with hydraulic installationsKnowledge of English SkillsProfessionalism, Reliability & ResponsibilityEmpathy and AdaptabilityCommunication, Perception & InsightAttention to Detail & QualityBenefitsCompetitive compensation package & performance bonusesWork in a group with a human-centric approach and respect for the environment, actively investing in and supporting local communities.Continuous training according to the company's standards and dynamic evolutionCareer advancement opportunities in...

For over 45 years, Mitsis Group has been a pioneer in the hospitality industry, establishing itself as the largest privately owned hotel chain in Greece. Our customer-centric philosophy, family-oriented care, and authentic Greek identity guide our operations.With 24 hotels and 5,000 employees across Athens, Halkidiki, Corfu, Crete, Kamena Vourla, Kos, Rhodes, and Santorini, we provide a rich blend of hospitality featuring exceptional services, unique locations, impeccable facilities, refined gastronomy, and a wide range of options and experiences for our guests.In a family-friendly and enjoyable work environment, we transform every visitor into an honored guest, creating unforgettable life memories!The Mitsis Group is offering new job opportunities at our hotels:Sous Chef - Crete / LAGUNALocation: CreteEmployment Type: Seasonal/Full-timeRef: HO / SOMATCrObjectiveAs a Sous Chef, you will support the hotel in all operations related to the smooth functioning of the department, maintaining high service standards, monitoring hygiene and safety regulations, and achieving the hotel’s objectives.ResponsibilitiesAssist in organizing and coordinating the daily operations of the hotel’s food and beverage departments (scheduling, operational plans, cleanliness, reservations).Monitor customer satisfaction, focusing on improving and developing services, and respond promptly and professionally to any requests.Oversee the department's operational budget.Ensure the cleanliness of the restaurant area (cleanliness plan).Actively participate in staffing processes in line with the company policy and values.Guide and train staff based on high-quality standards.Supervise compliance with ISO standards and ensure the proper implementation of hygiene and safety regulations in food and beverage departments.Oversee the operation of PDAs and coordinate their distribution among waitstaff.Supervise orders, deliveries, and inventory of supplies and consumables for the department.Manage the reservation system and issue reservation lists.

Join the Motodynamics Group, where movement is our passion!Our vision is to foster a world of sustainable mobility without limits.Through the iconic brands we represent – Yamaha, Porsche, SIXT, and NIO – along with our retail networks Motodirect and Autodirect, we create emotions and transform lives through adventure, exploration, and human connection.We are currently seeking a Parking Agent for our SIXT branch located in Heraklion. This is a temporary position for the tourist season.Key Responsibilities:Prepare the delivery and collection of vehicles for SIXT customers.Inspect vehicles before and after each rental to assess their condition and maintain reports of any potential damages.Ensure timely transfer of vehicles to SIXT stations, workshops, and fuel stations.

MSPS is hiring a Merchandiser for Pharmacies in Heraklion, Crete, representing a multinational client. Role overview This position focuses on supporting partner pharmacies by maintaining strong product presentation. The Merchandiser helps drive sales and improve product visibility in-store.

With a pioneering spirit for over 45 years, Mitsis Group stands as Greece's largest privately-owned hotel chain, driven by a customer-centric philosophy, family care, and an authentic Greek identity.Offering a rich blend of hospitality across 24 hotels, 8,000 rooms, and over 5,000 employees in 9 destinations across Greece, including Athens, Piraeus, Corfu, Crete, Kamena Vourla, Kos, Rhodes, Halkidiki, and Santorini, the group presents exceptional services, unique locations, impeccable facilities, refined gastronomy, and a wide array of choices and experiences for its guests.In a family-oriented and pleasant working environment, we transform every guest into an honored visitor, creating unforgettable life memories!Mitsis Group is currently offering new positions in its hotels in Crete:Swimming Pool LifeguardLocation: CRETEEmployment Type: Seasonal/Full-timeRef: HO/LIFECPurposeAs a Swimming Pool Lifeguard, you will be responsible for the proper organization, supervision of your designated area, and the safety of guests at the pool.Responsibilities:Organizing and managing your area of responsibilitySupervising the poolUsing pool equipmentExplaining regulations and ensuring the safety of all guestsProviding courteous management and continuous care and protection for guestsHandling emergency situations and providing first aidParticipating in pool and water facility related tasks in coordination with hotel managementEnsuring cleanliness and order in the surrounding environmentRequirementsEssential Qualifications: Certification from a lifeguarding school CPR and First Aid Certification Good command of English (knowledge of a second language is an advantage) Skills: Professionalism, Reliability & Responsibility. Empathy. Adaptability. Collaboration & Teamwork. BenefitsWhat We Offer: Competitive salary package. Variable bonus for achieving monthly targets. Work in a family-oriented group with a human-centric approach and respect for the environment and society. Continuous & personalized training. Career advancement opportunities.

Company: Mitsis GroupLocation: Heraklion, Crete, GreeceEmployment Type: Full-time / Indefinite About Mitsis Group Mitsis Group has shaped Greek hospitality for over 50 years, operating 24 hotels and employing 5,000 people across Athens, Halkidiki, Corfu, Crete, Kamena Vourla, Kos, Rhodes, and Santorini. The group is known for its guest-centered approach, strong family values, and dedication to authentic Greek experiences. Guests enjoy a blend of attentive service, distinctive locations, quality facilities, and refined gastronomy. Mitsis Group fosters a welcoming, supportive workplace where each visitor is treated as an honored guest. Role Overview Pyramida Construction and Design Company, part of Mitsis Group, seeks a Construction Engineer - Mechanical Engineer to join the team in Heraklion, Crete. This position focuses on the oversight and coordination of electromechanical works, ensuring all activities meet technical specifications, deadlines, and quality standards. The role works closely with project management, design, and technical teams to help realize the group’s strategic objectives. Main Responsibilities Review electromechanical studies alongside architectural and structural plans. Prepare technical reports to confirm proper implementation. Measure and draft work and material requirements. Coordinate with project management for economic evaluation, timely procurement, and scheduled execution. Develop and communicate work plans at overall, monthly, weekly, and daily intervals. Align schedules with project management and partners for approval and execution. Supervise on-site activities, coordinating labor and technical teams to ensure safe, timely, and effective task completion. Maintain communication with project management, supervising partners, designers, suppliers, subcontractors, and collaborators to support project timelines and material flow. Ensure health and safety regulations are followed throughout construction. Study and organize technical tasks necessary for project execution, including those not explicitly outlined in contract documents. Prepare, document, and share technical records and project progress updates.

For over 45 years, Mitsis Hotels has been at the forefront of the hospitality industry in Greece, driven by a customer-centric philosophy, a family-oriented approach, and an authentic Greek identity. With 24 hotels, including 15 owned, 5 leased, and 3 managed, boasting 8,000 rooms and over 5,000 employees across 9 destinations in Greece, including Athens, Piraeus, Corfu, Crete, Kamena Vourla, Kos, Rhodes, Halkidiki, and Santorini, the Mitsis Group offers a rich blend of hospitality with exceptional services, unique locations, impeccable facilities, refined gastronomy, and a wide range of choices and experiences for its guests. In a family-friendly and enjoyable work environment, we transform every visitor into an esteemed guest, creating unforgettable lifetime memories! The Mitsis Group is currently offering new job opportunities at its hotels in Crete: Experienced Waitstaff - Crete/LAGUNALocation: CreteEmployment Type: Seasonal/Full-TimeRef: HO/SERACr Purpose As an Experienced Waitstaff, you will support all operations related to the smooth functioning of your station, maintaining high standards of service, adhering to health and safety regulations, and achieving business objectives. Responsibilities· Prepare your station (mise en place).· Be knowledgeable about the menu and wine list.· Serve guests according to the Group's hospitality standards.· Organize and maintain cleanliness in your workspace.· Monitor supplies at your station and inform your direct supervisor accordingly.· Communicate any issues to your direct supervisor.RequirementsEssential Qualifications · Tourism education.· At least 2 years of experience in Food & Beverage department in a 4* or 5* hotel.· Very good command of English (both written and verbal).· Good knowledge of MS Office applications.· Knowledge of POS systems (order taking).

Join our team as a Spa Manager for the 2026 season in Heraklion, Crete. About UsAegeo Spas is the premier Greek company specializing in the management of wellness centers within luxurious 5-star hotels across Greece and Cyprus. With numerous accolades from the World Luxury Spa Awards, we were honored as Europe’s Best Luxury Spa Group in 2025 and have received over 70 prestigious awards since 2019.We believe that physical and mental wellness is the foundation of a balanced and happy life. Our mission is to offer individuals from around the globe the opportunity to explore the richness of Greek land and philosophy through specially designed treatments and products that engage all their senses. Position OverviewDeliver exceptional guest services and ensure the smooth operation of the Spa.Provide high-quality services, including planning and organizing treatments.Promote and sell services and products effectively.Achieve commercial and quality targets for the Spa.Adhere to company policies and procedures.Guide and supervise staff while motivating the team.Manage guest complaints efficiently.Communicate effectively with other hotel departments. QualificationsA degree in Business Administration, Aesthetics, Physiotherapy, or a related field.Fluency in English is essential.Proficient in computer use.Previous experience in a similar role; knowledge of a second foreign language is a plus.Strong communication skills and a team-oriented mindset.Customer-centric approach with sales capabilities.BenefitsContinuous training through the most comprehensive wellness education program.Accommodation for those working away from their permanent residence.Half-board meals.Bonus opportunities.Exclusive wellness perks for Aegeo Spas partners.Prospects for a 12-month employment contract. Our PhilosophyWe aim to make wellness accessible to everyone. To achieve this, we are building a strong team that stands out, guided by values such as respect, trust, passion, courage, integrity, and a love for wellness and Greece. We welcome every new partner by offering equal opportunities for growth while promoting innovation and diversity.

We are excited to announce openings for the position of Spa Promoter for the 2026 season in Heraklion, Crete.About UsAegeo Spas is a premier Greek company specializing in the management of wellness centers within luxurious 5-star hotels across Greece and Cyprus. Our commitment to excellence has earned us numerous accolades, including the prestigious World Luxury Spa Awards. In 2025, we were honored with the title of Europe’s Best Luxury Spa Group, and since 2019, we have received over 70 awards.We believe that physical and mental well-being are the foundation for a balanced and happy life. Our mission is to offer people from around the world the opportunity to explore the richness of Greek land and philosophy through specially designed treatments and products that engage all their senses.Job ResponsibilitiesWelcoming and assisting guests in the hotel premises.Identifying needs and providing information about wellness packages and services.Promoting and selling spa services and products.Scheduling wellness packages.Adhering to company policies and procedures.Maintaining effective communication with other hotel departments.QualificationsHigh School diploma or degree from a recognized institution (AEI/TEI/IEK).Proficient in English.Computer literacy.Previous experience in a similar role is preferred.Strong communication skills and teamwork.Customer-centric approach with sales capabilities.Skills RequiredFlexibility.BenefitsContinuous training through the most comprehensive wellness education program.Accommodation (for those working away from their permanent residence).Half-board meals.Bonuses.Exclusive wellness benefits for Aegeo Spas partners.Opportunity for 12-month employment.Our Philosophy:We strive to make wellness accessible to everyone. To achieve this, we are building a strong team to help us...