About the job
For over 50 years, Mitsis Group has been at the forefront of the hospitality industry, establishing itself as the largest privately-owned hotel chain in Greece. Driven by a customer-centric philosophy, family care, and authentic Greek identity, we are dedicated to providing unparalleled service and unforgettable experiences.
With 24 hotels and a team of 5,000 employees across Athens, Halkidiki, Corfu, Crete, Kamena Vourla, Kos, Rhodes, Thessaloniki, and Santorini, we offer a rich blend of hospitality, exceptional services, unique locations, impeccable facilities, refined gastronomy, and a wide array of options and experiences for our guests.
In a family-oriented and pleasant work environment, we transform every visitor into an honored guest, creating unforgettable lifelong memories!
The Mitsis Group is hiring for new positions in our hotels in Crete:
Receptionist B
Location: Crete
Employment Type: Seasonal/Full-time
Ref: HO / RECEBCr
Role Overview
As a Receptionist B, you will provide reception services in line with the Group’s standards, ensuring a clean and organized workspace while assisting hotel guests in collaboration with your direct supervisor.
Responsibilities:
· Manage guest arrivals and departures, recording and filing relevant information.
· Assist guests with requests, needs, or issues they may have.
· Operate the phone center.
· Manage electronic correspondence.
· Update and communicate with the Floor Supervisor and Maintenance Supervisor regarding any issues in guest rooms.
· Follow the instructions of the shift supervisors.
· Advise and guide guests on information they require regarding the island, the hotel, and the services offered.
