Quality Assurance Manager - Software Testing

As the Quality Assurance Manager for Software Testing, you will play a pivotal role in ensuring that our organization's products and services meet and exceed customer expectations as well as comply with both internal and external requirements. Your expertise will be essential in maintaining the high quality of our solutions by anticipating challenges that co…

Experian is seeking a Senior Quality Assurance Automation Engineer in Heredia. This position centers on improving software quality by building and maintaining automation solutions. Role overview The Senior Quality Assurance Automation Engineer works closely with teams from different disciplines. The main focus is on designing, developing, and running automated test suites to support product reliability and performance. What you will do Collaborate with cross-functional teams to understand requirements and testing needs Create and maintain automated tests for software products Help ensure software releases meet quality and performance standards Location This role is based in Heredia.

Experian is looking for a Quality Engineer in Heredia to help maintain high standards across products and services. This position plays a key role in supporting development teams and shaping how quality is measured and achieved. Role overview The Quality Engineer will collaborate with developers to design and implement testing strategies. The focus is on building processes that ensure reliable, high-quality results throughout the product lifecycle. What you will do Work closely with development teams to support quality goals Help design and carry out testing strategies Contribute to the delivery of products and services that meet Experian’s standards

Join AbbVie as a Quality Complaints Specialist, where you will play a vital role in ensuring the highest quality of our products through thorough investigation and resolution of quality complaints. You will collaborate with cross-functional teams to analyze data, identify trends, and implement corrective actions to enhance quality assurance processes.

Purpose StatementAs a Quality Engineer, your primary role will be to ensure that our products are both functional and safe for end users. You will achieve this by understanding, developing, and applying quality control systems, while also analyzing, proposing, and implementing enhancements to quality and manufacturing processes. Your focus will be on timely and efficient defect resolution.Major Responsibilities• Assess, recommend, and implement medium complexity process improvements within the quality area, aiming to enhance efficiency while being guided by the area manager.• Identify solutions to challenges in manufacturing and process quality through Lean methodologies.• Assist in root cause investigations (NCRs) and contribute to the development and execution of action plans within specified timelines. Review and approve documents for Medium Impact NCR.• Evaluate and approve quality plans and First Article Plans related to production processes of low to medium complexity, suggesting modifications to PFMEAs for assigned projects.• Conduct reviews of OT Core System documents and validation/qualification protocols (IQ, PPQ, IOQ, IO, PR, etc.) where designated as a quality representative in complex systems.• Support key company initiatives, including the establishment and execution of controls to guarantee product quality.• Maintain orderliness and cleanliness in responsible areas (5's) and adhere to quality goals within the designated timeframe.• Execute additional functions relevant to the position and those assigned by your direct manager.• Ensure compliance with corporate and legal EHS requirements by adhering to internal policies and procedures, while promoting compliance through strategic planning, internal controls, communication, and training.• Actively engage in maintaining EHS results through leadership, commitment, and participation in all EHS-related initiatives.

 As a Supplier Quality Engineer III at AbbVie, you will play a vital role in collaborating with suppliers to ensure that all materials and services meet stringent quality specifications and comply with company standards. You will maintain the integrity of our approved suppliers by documenting processes necessary to satisfy regulatory agency requirements and the QMR03 Supplier Controls policy. This position requires close coordination with various departments to achieve established goals and adhere to established procedures.Key Responsibilities:• Manage the initiation, notification, tracking, and closure of Supply Corrective Action Requests (SCARs) as the Quality Contact in the GTW system.• Monitor materials that are blocked, on hold, or quarantined to facilitate compliant material disposition aligned with business objectives. Review and approve the disposition of non-conforming materials.• Participate in the Center of Excellence (CoE) meetings focusing on supplier metrics and controls, escalating any pertinent issues, changes in corporate procedures, or CoE-managed projects to management.• Assist in executing assigned project-related activities, including supply assurance, product introductions, supplier qualifications, and supply change notifications.• Process change notifications from local and international suppliers, collaborating with the Global GSQM department and forming interdisciplinary teams to evaluate impacts across company departments.• Prepare, coordinate, and execute First Articles and Change Plans related to the evaluation of materials affected by change notifications or new qualifications.• Ensure that specifications for new material qualifications or changes are adequate for incoming materials.Additional responsibilities may include addressing deviations, non-conformance reports, corrective and preventive actions, and participating in cross-functional team meetings and internal audits.

Join AbbVie, a global leader in biopharmaceuticals, as a Quality Engineer. In this role, you will be responsible for ensuring the highest quality standards are maintained throughout our manufacturing processes. You will collaborate with cross-functional teams to implement quality assurance strategies, conduct audits, and support compliance initiatives.

General Purpose: As a Quality Complaint Specialist, you will play a crucial role in supporting and conducting thorough investigations into complaints related to medical and pharmaceutical products. You will manage, document, and report quality events while ensuring compliance with regulatory standards, promoting continuous improvement, and achieving service excellence. This role requires collaboration with both internal and external teams, fostering a culture of inclusivity.Main Responsibilities:Investigate, analyze, and follow up on product complaints, performing functional, visual, or dimensional testing as necessary.Document all pertinent information including product history, device records, risk documentation, and labeling, while adhering to good laboratory, manufacturing, and documentation practices.Identify the root causes of complaints and perform basic statistical analysis, reporting findings to relevant teams.Recognize potentially reportable events and escalate them appropriately to the PMS Manager, Clinical Specialist, or regulatory authorities.Assist in managing Corrective and Preventive Actions (CAPAs), Non-Conformance Event Procedures (NCEPs), Out of Trend (OOT) investigations, and other compliance and improvement initiatives.Engage in continuous improvement and innovative projects related to complaint investigation processes.Utilize documentation systems (QMS, databases, tracking sheets) to monitor, track, and report outcomes efficiently.Train colleagues in processes and products as needed.Facilitate product integration and transfers between different sites.Support environmental health and safety (EHS) initiatives, ensuring proper calibration, preventive maintenance, and control of laboratory equipment.Ensure timely and effective closure of complaint investigations.Assist in communications with third parties including OEMs, Contract Manufacturers, internal clients, and various functional areas.

Job Objective: Oversee and coordinate all production activities within the manufacturing facility, ensuring that teams and resources are managed effectively to meet key goals surrounding efficiency, quality, safety, and output. Cultivate an optimal work environment while driving continuous process improvements.Main Responsibilities:Lead production teams by overseeing scheduling, training, motivation, and performance management of line staff.Ensure that operations are efficient and organized, adhering to all relevant procedures, standards, and regulations (GMP, FDA, ISO, OHSAS, SOX, etc.).Analyze and implement continuous improvement strategies aimed at reducing defects and scrap while enhancing yields and productivity through lean manufacturing, Six Sigma, and advanced problem-solving techniques.Ensure product traceability and quality through thorough reviews of units, routers, and labels, alongside meticulous record-keeping in manufacturing systems (SFA, SAP, Kronos, or equivalent).Manage and track key performance indicators and production metrics, preparing regular reports to communicate progress, incidents, and outcomes.Facilitate smooth shift transitions to maintain operational continuity and uphold production plans.Participate in audits, investigate non-conformities, and ensure adherence to corporate and legal EHS requirements, including relevant tasks and training.Develop and execute corrective and preventive measures related to safety, quality, efficiency, and team collaboration culture.Work closely with support departments (Engineering, Quality, Materials, HR) to set priorities, allocate resources, and execute projects.Promote a safe, positive work atmosphere that emphasizes team development, inclusion, and diversity.

Join our dynamic team as a Senior IT Security Controls Assurance Analyst at Experian, where you will play a crucial role in ensuring the integrity and security of our information systems. In this position, you will be responsible for assessing and enhancing our security controls, conducting audits, and collaborating with various teams to implement best practices in IT security.Your expertise will help us identify vulnerabilities and develop strategies to mitigate risks, ensuring compliance with industry standards and regulations. This is an opportunity to make a significant impact in a leading global organization.

Your RoleAs a Senior Control Assurance Assessor at Experian, you will be an integral part of a dynamic team dedicated to evaluating and testing the effectiveness of security controls across both on-premise and cloud environments. Your mission is to ensure that these controls are designed robustly and implemented effectively to protect Experian's valuable assets. You will carry out assurance activities that assess the design, performance, and compliance of controls with industry standards and regulatory requirements.In this role, you will identify control gaps, meticulously document your findings, and provide actionable recommendations for enhancing security measures to mitigate risks effectively. Leveraging data-driven testing techniques and adhering to a defined testing methodology, you will collaborate closely with stakeholders to confirm that controls are appropriate in response to evolving risks and regulatory changes.Key ResponsibilitiesPerform comprehensive security control assessments, utilizing documented control activities and regulatory guidelines.Create and execute detailed test plans, test cases, and procedures, gathering evidence from various security tools.Analyze queries and dashboards to pinpoint potential control failures during the testing phase.Ensure the precision and timely execution of control testing, providing peer reviews when necessary.Document findings thoroughly, including root cause analysis and relevant recommendations for remediation.Act as the main liaison with business stakeholders, providing clear and concise updates on progress and results.Incorporate stakeholder feedback to continuously enhance the control testing program, sharing lessons learned.

Eurofins Scientific is looking for a dedicated and detail-oriented Product Sustenance Engineer to join our dynamic team in Heredia. In this role, you will play a pivotal part in ensuring the ongoing performance and reliability of our products. You will collaborate with cross-functional teams to troubleshoot issues, implement enhancements, and contribute to product lifecycle management.

Join Experian as a Staff Software Engineer and contribute to innovative projects that shape the future of data solutions. In this role, you will be at the forefront of developing and enhancing software applications, working collaboratively within an agile environment. Your expertise will drive the implementation of best practices in software development while ensuring high-quality deliverables.

Experian seeks a Staff Software Engineer based in Heredia to help create and support technology solutions for both business clients and consumers. This position plays a key role in delivering dependable software applications, working alongside colleagues from a range of specialties. Key responsibilities Design and develop software applications that address the needs of businesses and consumers Work closely with cross-functional teams throughout all stages of development Maintain and enhance existing systems, focusing on quality and performance Collaboration This role involves frequent interaction with specialists from other areas to ensure software solutions are reliable and meet high standards.

Role Overview Tebra is hiring a Software Engineer III in Heredia, Costa Rica. This role focuses on building and refining software that supports and improves our products. Collaboration with teams from different disciplines is a core part of the job, as is a commitment to delivering high-quality solutions. What You Will Do Design, implement, and optimize software features for Tebra's products Work closely with colleagues across engineering, product, and other teams Contribute technical expertise to move projects ahead and maintain quality standards

Join our dynamic team at tebra as a Senior Software Engineer. In this role, you will leverage your expertise to develop innovative software solutions that meet our clients' needs. Collaborate with cross-functional teams to design, implement, and maintain high-quality software applications.

Tebra reaches out to candidates exclusively via email from verified Tebra addresses (@tebra.com, @patientpop.com, or @kareo.com) or through our applicant tracking system, Greenhouse. We will only request sensitive personal information through our official application portal and never via social media or messaging services. Please note that we do not conduct interviews via instant messaging.About the RoleThe Revenue Cycle Management team is in search of a Lead Backend Software Engineer to significantly contribute to the modernization of our billing platform. This role is centered on designing and implementing architectural solutions for high-performance, scalable systems that adapt to our expanding business requirements. You will spearhead initiatives in cloud integration, ensuring seamless connectivity and monitoring of cloud services, with a strong emphasis on microservices and optimal architectural patterns.In this capacity, you will oversee code reviews, providing valuable feedback and suggestions to enhance the quality and maintainability of our codebase. Your proficiency in cloud technologies will be pivotal as you collaborate with teams to integrate cloud solutions, optimize performance, and establish robust monitoring practices. You'll have the chance to influence the future of our billing platform by developing solutions that are innovative and conform to best practices for scalability, security, and reliability.

As a Customer Success Manager at ServiceNow, you will play a pivotal role in ensuring our customers achieve their desired outcomes using our innovative platform. You will be responsible for building strong relationships with clients, understanding their unique needs, and guiding them through their journey with ServiceNow. Your expertise will help customers maximize the value of our services and foster long-term partnerships.

Join Experian as a Senior Project Manager and lead transformative projects that drive innovation and efficiency. In this pivotal role, you will collaborate with cross-functional teams to ensure project success, from initiation through delivery. Your leadership will guide the project lifecycle, manage stakeholder expectations, and leverage strategic insights to optimize performance.

Join Experian as an Account Manager, where you will play a pivotal role in managing client relationships and ensuring their success. You will be responsible for understanding client needs, delivering tailored solutions, and driving satisfaction through exceptional service.