About the job
Zuora, Inc. is looking for a Technical Implementation Consultant based in Costa Rica. This position centers on delivering Zuora Billing and CPQ solutions for enterprise clients, working closely with Solution Architects, Technical Consultants, and other teams. The consultant plays a key role in designing, configuring, testing, and deploying systems that help clients improve subscription management and recurring revenue processes.
What you will do
- Lead and support all phases of Zuora Billing and CPQ project implementations
- Gather and analyze client requirements to shape tailored solutions
- Produce technical documentation for project clarity and continuity
- Configure and test Zuora systems to ensure reliable performance
- Advise customers on Zuora best practices throughout the engagement
- Assist with deployments and manage release cycles for smooth transitions
Who thrives in this role
- Consultants with a background in SaaS enterprise software implementations
- Professionals who bring strong analytical and problem-solving abilities in customer-facing roles
- Individuals interested in deepening their knowledge of the Zuora platform
Location and travel
- Position based in Costa Rica, primarily at the Heredia office
- Regular office attendance is expected, with some flexibility for remote work
- Travel up to 25% for on-site customer engagements in North America and Canada
