Customer Services Officer, Marine Logistics - Hong Kong

At GAC, we believe our business thrives on the strength of our people.We are in search of motivated individuals who demonstrate a strong work ethic, integrity, and a passion for teamwork. In return, we provide a dynamic work environment that fosters innovation, values experience, and encourages mutual respect between our team members and management. GAC Grou…

As an Administrative Officer, you will play a crucial role in ensuring the seamless operation of our office. Your responsibilities will include:- Offering comprehensive administrative support to enhance office efficiency.- Coordinating schedules, meetings, and appointments for senior management.- Preparing and refining correspondence, reports, presentations, and various documents.- Organizing and maintaining office records, files, and databases to guarantee accuracy and easy access.- Managing incoming and outgoing communications, such as emails, phone calls, and mail.- Coordinating travel arrangements, including booking flights, accommodations, and creating itineraries.- Monitoring office supplies inventory and placing orders as needed.- Assisting in arranging and executing company events, meetings, and conferences.- Ensuring adherence to company policies and procedures in all administrative functions.- Acting as a liaison between departments to ensure smooth communication and workflow.

As the Investment Lead and Responsible Officer at Wise, you will play a pivotal role in shaping our investment strategies and ensuring compliance with local regulations. You will lead a dynamic team focused on innovative investment solutions, driving growth and maximizing returns for our clients. This position requires a blend of analytical skills, leadership, and strategic thinking.

Responsibilities:Deliver exceptional services to VIP clients through various channels at the Premium Service Centre.Act as a dedicated ambassador during site visits for agents and clients, ensuring a seamless and remarkable experience.Collaborate with internal teams and external partners to manage permits, hotel accommodations, and transportation for clients.Organize relationship-building activities and events for clients, involving both internal and external stakeholders.Provide high-quality services and financial solutions tailored to meet client needs.Support comprehensive administrative and maintenance functions at the center.

Graham Capital Management, L.P. ("Graham") is a premier alternative investment manager established in 1994 by Kenneth G. Tropin. With a focus on both discretionary and quantitative macro strategies, Graham is committed to delivering exceptional, uncorrelated returns across diverse market conditions. As one of the longest-standing global macro and trend-following managers, Graham prioritizes innovation, continuously evolving its strategies through a robust investment, technology, and operational framework. By leveraging the synergies within its discretionary and quantitative trading arms, Graham offers a wide array of complementary alpha strategies, each grounded in thoughtful portfolio construction, active risk management, and diversification. Graham invests substantial proprietary capital alongside its clients, which include global institutions, endowments, foundations, family offices, sovereign wealth funds, investment management advisors, and qualified individual investors, thereby reinforcing alignment of interests across all strategies.The foundation of Graham’s sustainability and success is the talent and contributions of its people. The firm is dedicated to cultivating talent, fostering diverse ideas, and respecting the input of every individual. In this environment, each employee plays a pivotal role in empowering those around them.DescriptionWe are looking for an enthusiastic Investor Services Associate & Office Administrator to join our Investor Services team at the Hong Kong office of Graham Capital Management, L.P. This key individual will report directly to our Managing Director and Head of Business Development, APAC. The ideal candidate will effectively balance client sales support with daily office management, ensuring the smooth operation of Graham’s new Hong Kong hub while driving regional growth. The Hong Kong office is projected to open in Q2 or Q3 of 2026.

As a Customer Success Specialist at WGSN, you will play a pivotal role in ensuring our clients receive exceptional service and support. You will be responsible for fostering strong relationships with our customers, understanding their needs, and helping them maximize the value of our services. Your expertise will contribute to client retention and satisfaction.In this dynamic role, you will engage with clients through various channels, provide tailored solutions, and proactively address any concerns. Your passion for customer service will drive our mission to empower clients in their decision-making processes.

At ClassPass, we believe that life's most enriching experiences occur when individuals disconnect from their screens to engage in movement, connection, exploration, and play. We are dedicated to creating the ultimate platform for intentional living, linking people with transformative experiences in fitness, wellness, and beyond. By partnering with renowned brands such as Mindbody and ClassPass, we empower both businesses and individuals, making it seamless for aspirations to turn into actions. Join us as we redefine the role of technology in fostering genuine, real-world connections.ClassPass provides access to a multitude of fitness and wellness experiences globally, assisting individuals in leading active and balanced lifestyles. Our platform simplifies the discovery and enjoyment of activities, making it personalized and joyful—be it fitness classes, self-care sessions, nutritious meals, or new adventures. Help us create healthier, vibrant communities worldwide.The Customer Success Manager is an expert in all ClassPass products, setups, and services and collaborates with small and medium-sized businesses (SMB) to maximize customer investment value. This role drives software adoption and optimization for new customers, ensuring they derive value from the ClassPass software right from the start. For established customers, CSMs are responsible for monitoring customer health and proactively engaging to ensure they gain the most from our tools. Additionally, CSMs identify new growth opportunities within accounts.

Your MissionAt Decathlon, exceptional service is our passion. As a Customer Service Advisor, you will be the first point of contact for our customers, expertly managing transactions, returns, and complaints, while ensuring a seamless and enjoyable experience for every visitor.Your RoleOversee the cashier and service desk areaHandle returns, refunds, exchanges, and troubleshoot customer inquiriesAssist with Click & Collect, eCommerce, and delivery operationsMaintain accurate cash handling and system updatesWork collaboratively with colleagues during store opening and closing hoursParticipate in layout, inventory management, and omnichannel service efforts

Your MissionAs a Customer Service Assistant, you will play a vital role in enhancing our customers' experience in the checkout and service desk areas. Your focus will be to ensure each interaction is swift, smooth, and supportive.Key ResponsibilitiesWelcome customers and assist them with their purchases.Handle payments, manage returns, and respond to customer inquiries.Prepare Click & Collect and online orders efficiently.Assist customers with product exchanges and offer size recommendations.Provide team support during peak times such as weekends and holidays.

About BitMEXBitMEX is a premier global exchange specializing in cryptocurrency derivatives, providing traders with a robust, professional-grade trading platform. Since our founding in 2014, we have proudly maintained an impeccable security track record, with "no coin lost, ever!".Our platform is designed for cryptocurrency derivatives traders, offering low latency, deep liquidity, and maximum uptime. Currently, BitMEX provides over 100 derivatives contracts, 16 pairs for spot trading, and a seamless conversion feature for 30+ different cryptocurrencies.In 2015, we revolutionized the market by launching the Perpetual Swap, now the most widely traded crypto product available. We are committed to transparency and, since 2021, have been among the first exchanges to regularly publish our on-chain Proof of Reserves and Proof of Liabilities, confirming that our available funds exceed total client balances.For more information about BitMEX, our initiatives, and our products, please visit the BitMEX Blog or www.bitmex.com, and follow us on LinkedIn, Discord, Telegram, and X.OverviewThe IT Manager will lead the development of a global IT team, focusing on enhancing processes and procedures that will benefit both the company and its users. Responsibilities include managing IT expenditures and budgets, empowering the IT team to fulfill their objectives, and fostering a culture of innovation and enthusiasm within the department.

Your MissionAs a Customer Service Assistant at Decathlon, your role is pivotal in creating a seamless experience for our customers at the checkout and service desk. Your focus will be on delivering fast, effective, and friendly assistance with every interaction.Your ResponsibilitiesWelcome customers warmly and assist them with their purchases.Handle payment transactions, manage returns, and respond to customer inquiries.Prepare Click & Collect and online orders efficiently.Assist with product exchanges and offer size recommendations.Collaborate with your team during peak periods such as weekends and holidays.

As a Senior Advisory Solution Consultant, you will play a pivotal role in delivering exceptional solutions for our clients in Hong Kong. You will leverage your expertise in ServiceNow products to provide strategic guidance and implementation support, ensuring that our clients achieve their desired outcomes.In this role, you will collaborate closely with cross-functional teams to assess client needs, design tailored solutions, and lead project execution. Your ability to communicate effectively with stakeholders will be critical in fostering positive relationships and driving project success.

About AirwallexAirwallex is a cutting-edge unified payments and financial platform designed specifically for global enterprises. With our unique blend of proprietary technology and software, we empower over 200,000 businesses around the globe, including industry leaders like Brex, Rippling, Navan, Qantas, and SHEIN. Our fully integrated solutions encompass everything from business accounts and payments to spend management, treasury, and embedded finance on a worldwide scale.Founded in Melbourne, we are proud to have a team of over 2,000 innovative professionals across 26 locations worldwide. With a valuation of US$8 billion and support from top-tier investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of building the future of global payments and finance. If you are eager to embark on the most ambitious journey of your career, we invite you to join us.Attributes We ValueWe seek builders with an entrepreneurial spirit who are eager to make a tangible impact, accelerate their learning, and take ownership of their work. You possess strong expertise relevant to this role and a sharp analytical mindset, motivated by our mission and operating principles. You act swiftly with sound judgment, approach problems with curiosity, and make decisions based on first principles, effectively balancing speed with thoroughness.You are humble and collaborative, capable of transforming innovative ideas into tangible products, and you are committed to executing tasks from start to finish. Utilizing AI to enhance productivity and solve problems efficiently is second nature to you. Here, you will confront complex, high-stakes challenges alongside exceptional teammates and advance your career as we redefine the future of global banking. If this resonates with you, let's create what's next together.About the RoleWe are in search of a Customer Success Manager (Customer Experience Specialist) who is dedicated to forging meaningful relationships and providing outstanding customer experiences for our strategic partner referrals. In this pivotal role, you will spearhead client engagement, satisfaction, and retention. As a proactive problem solver, you will continuously identify opportunities to enhance efficiency and enrich the overall customer lifecycle experience.While ensuring customer satisfaction, you will play an essential role in promoting product adoption and unveiling growth opportunities by pinpointing customer challenges and proposing tailored solutions, enabling clients to fully leverage our complete product suite.

About BEAME Medical Technology Limited:At BEAME, we are at the forefront of digital healthcare, transforming the cosmetic dental landscape by making orthodontic care both affordable and accessible to all. Our innovative approach to teeth alignment empowers individuals to embrace healthier, more confident lives. With an international team of skilled medical professionals and cutting-edge technology, we offer personalized orthodontic solutions that cater to each customer's unique needs. Discover a brighter smile with us at BEAME!Job Summary:As a Customer Success Specialist at BEAME, you will play a crucial role in delivering exceptional customer experiences. Your primary responsibility will be to engage with clients, understanding their needs, and providing guidance throughout their journey with our services. Your efforts will be instrumental in building enduring relationships with our customers, ensuring their satisfaction and success with our orthodontic solutions.

About WincentAt Wincent, we are pioneers in High-Frequency Trading (HFT) within the cryptocurrency sector, accounting for approximately 1% of the global crypto trading volume. Our dynamic team of 150, primarily composed of engineers, traders, and quantitative analysts, thrives in a unique environment where we:Value our culture immensely.Are largely self-taught, with founders who do not hail from traditional HFT backgrounds.Prioritize employee ownership over external venture capital funding.Operate our central hub from Bratislava, distancing ourselves from typical financial hubs like London and Amsterdam.Company CultureWe recognize that work occupies a significant portion of our lives, and we believe it should be fulfilling rather than a mere obligation. We strive to create a workplace that is worthwhile and enjoyable.Integrity is Non-Negotiable.We hold ourselves to the highest ethical standards, believing that no financial gain is worth compromising our values. Our commitment to integrity is paramount.Transparency is Key.We favor honesty and straightforwardness over office politics and ambiguity.Trust is Fundamental.We practice radical transparency in all operations, including compensation, bonuses, and trading methodologies.Position OverviewWe are on the lookout for a knowledgeable quantitative trader who can contribute invaluable insights and experiences to our HFT strategies.Candidate ExpectationsEssential QualificationsMinimum of 2 years of experience in quantitative HFT.Robust understanding of probability, statistics, and data modeling with a scientific approach.Proficiency in coding, preferably in Python.A strong sense of ownership and accountability for outcomes, with a drive to enhance processes.Willingness to relocate to Bratislava.Preferred QualificationsExperience in the cryptocurrency market.Capability to write production-quality code.Previous leadership experience.Your RoleYou will collaborate in small teams to generate innovative research ideas while also working on existing strategies that require enhancement or complete overhaul, utilizing your expertise as the primary driver of success.

Role overview StackAdapt is seeking an Account Director to join its Hong Kong office. This position focuses on building strong partnerships with clients and leading a team committed to excellent service. The Account Director will play a key role in shaping and executing strategies that align with client objectives and contribute to StackAdapt’s expansion in the local market. What you will do Lead a team responsible for managing client relationships and ensuring campaign goals are met Create and carry out strategies tailored to each client’s specific needs and business objectives Spot opportunities to grow business within current accounts Contribute to StackAdapt’s overall revenue growth in Hong Kong

Join our dynamic team as a Retail Store Advisor at On Running in Hong Kong's prestigious Pacific Place. You will play a crucial role in delivering an exceptional customer experience, assisting customers in finding the right products, and promoting the On Running brand. Your passion for sports and customer service will help us create a welcoming environment for all our visitors.Key responsibilities include engaging with customers, providing product knowledge, and supporting store operations. We value teamwork and encourage our employees to share their ideas and contribute to our vibrant retail atmosphere.

Join Hollister Co. as a Brand Representative and be the face of our brand in the vibrant market of Hong Kong! As a Brand Representative, you will engage with customers, create an inviting atmosphere, and drive sales through exceptional service. Your passion for our products and dedication to customer experience will help shape the Hollister brand in our store.

Join Hassell Services as an Interior Design Intern and immerse yourself in a dynamic and innovative environment where creativity meets functionality. This internship offers you the opportunity to work alongside experienced professionals on exciting projects, contributing to the design and implementation of unique interior spaces.

As an Associate on the Client Service team at Third Bridge in Hong Kong, the focus is on supporting clients by understanding their needs and helping deliver relevant insights for their projects. This position involves regular client interaction, listening carefully to their goals, and ensuring they receive the information needed to move forward. Role overview Associates play a key part in the success of client projects. Daily work includes communicating with clients, clarifying project requirements, and coordinating with colleagues to provide accurate and timely information. Collaboration This role works closely with experienced professionals, offering a chance to learn from others and contribute to a team that values new ideas and continuous improvement. Professional development Third Bridge encourages growth and learning, providing Associates with opportunities to develop skills and advance their careers within the company.