Product Director, Trust & Experience

Join OKX as the Director of Product Management for Trust and User Experience, where you'll lead the evolution of our compliance systems. Your mission will be to cultivate trust and elevate user experiences by streamlining critical processes like onboarding, identity verification, and account access. Collaborate with cross-functional teams to enhance user jou…

At OKX, we are at the forefront of technological innovation, and we're looking for a visionary Director of Design Systems & Visual Experience to lead our design initiatives. In this key role, you will set the creative benchmark across all product interfaces, ensuring our brand’s visual identity resonates through world-class art direction and storytelling. You will also enhance our design system, ensuring that every user experience is visually striking, scalable, and consistent across our global teams. This position is crucial in shaping how millions interact with the evolving landscape of crypto—from novice traders to institutional investors. Join us in redefining the future of finance through design excellence.

Join OKX as a Product Manager / Director for our Institutional Product division, where you will lead the development and execution of innovative product strategies tailored for institutional clients. Your role will involve collaborating with cross-functional teams to enhance our offerings, drive product adoption, and ensure alignment with market trends. You will leverage data-driven insights to make informed decisions and enhance user experience, ultimately contributing to our mission of reshaping the future of finance through crypto.

Join OKX as the Director of Product Compliance, where you will lead our efforts to ensure regulatory compliance across our innovative crypto products. Your expertise will shape the compliance strategy, ensuring that our offerings meet all relevant legal standards while fostering user trust and satisfaction. Collaborate with cross-functional teams to enhance asset management solutions, and drive initiatives that prioritize user experience and transparency in crypto funding and portfolio management.

Join Our Team at OKXAt OKX, we are redefining the future through cryptocurrency, empowering individuals to achieve their financial freedom. As a leading cryptocurrency exchange and developer of the OKX Wallet, we provide millions with access to seamless crypto trading and decentralized applications (dApps). Our reputation as a trusted partner for numerous large institutions seeking crypto market access is backed by our commitment to safety and reliability, underscored by our Proof of Reserves.Across our global offices, our core principles - We Before Me, Do the Right Thing, and Get Things Done - foster a culture that values collaboration, integrity, and execution, creating a rewarding and diverse environment for every OK-er.

Join OKX as a Senior Product Manager / Director for Trading Products and lead the development of innovative trading solutions that empower users in the crypto space. You will oversee product strategies, coordinate cross-functional teams, and enhance user experience to drive adoption and growth. Your role will involve analyzing market trends, defining product roadmaps, and collaborating closely with engineering and design teams to deliver top-tier trading features.

About the RoleWe are in search of a dynamic and innovative Head of Product Solution Design to spearhead our comprehensive product design operations. This position will lead a talented team of UX/UI designers, researchers, and product design strategists. Your mission will be to create engaging, intuitive, and seamless user experiences that align with our strategic objectives and provide outstanding value to our customers.As the design leader, you will be pivotal in defining the user experience across all platforms—establishing the design principles, fostering a culture of design thinking within the organization, and collaborating closely with product managers, engineers, marketers, and business stakeholders to deliver cutting-edge, user-centric solutions.

Join OKX as a Principal/Senior Product Manager in our Compliance Product team, where you will spearhead the development of our institutional onboarding experience. In this pivotal role, you will enhance our compliance systems, focusing on building trust and optimizing user experience for our enterprise clients. Your key responsibilities will include designing secure and efficient onboarding workflows, driving user engagement, and ensuring a seamless integration process for our business customers. This is an opportunity to make a significant impact in the crypto space and contribute to a transformative user experience.

Join OKX as a Product Manager / Director of Global Trading and shape the future of crypto trading. You will lead product development initiatives, drive strategic planning, and collaborate with cross-functional teams to enhance our trading platform. Your expertise will guide our product vision, ensuring we deliver innovative solutions that meet the needs of our users worldwide.

Join OKX as a Product Manager or Director of Options Trading, where you will lead the development and execution of innovative trading products. You will work closely with cross-functional teams to enhance user experiences and drive product strategies that cater to the evolving crypto market. Your expertise will help us deliver top-tier solutions to our customers while ensuring compliance with industry standards and regulations.

Join our expanding team as a Freelance Customer Experience Trainer with CXG in Hong Kong! We are seeking a passionate educator to enhance our Academy Team's delivery and impact.About Us: Established in 2006 by two visionary entrepreneurs, CXG has grown into a prominent global entity with 12 offices across four continents, serving over 200 luxury clients in 70 countries. Our diverse team of over 160 professionals is dedicated to transforming customer experiences and bringing brand promises to life through innovative strategies.Your Role: As a Freelance CX Trainer, you will thrive in a dynamic, fast-paced environment, collaborating closely with team members to meet project requirements and timelines. Your main responsibilities will include:Assessing clients' learning needs to deliver impactful training programs.Collaborating with project plans to define training objectives and scheduling sessions.Designing effective training materials and programs.Leading engaging training sessions both in-person and online, creating an interactive atmosphere that fosters mindset and behavioral change.Motivating participants through various methodologies including discussions, demonstrations, games, and storytelling.Providing coaching support on the floor or online.

Role overview OKX seeks a Director of Product Management to head the AI Trading Solutions division in Hong Kong. This leadership role shapes product strategy and manages delivery for AI-powered trading products. The director steers a team dedicated to developing new technologies that apply artificial intelligence to meet changing user needs in the trading market. Key responsibilities Define and drive product strategy for AI trading solutions Oversee execution from concept through launch Lead a team building trading technologies that leverage artificial intelligence Ensure products address evolving user requirements and market trends Location This position is based in Hong Kong, Hong Kong SAR.

Join OKX as a Product Manager / Director, leading our Global Payment Partnerships. In this pivotal role, you will drive strategic initiatives and collaborate with diverse teams to enhance payment solutions in the rapidly evolving cryptocurrency landscape. Your leadership will shape our P2P Marketplace within the Core Platform team, ensuring seamless transactions and exceptional user experiences. We prioritize candidates with the right to work in Hong Kong without visa sponsorship.

Role Overview Binance is seeking a Product Operations Manager to support the development and management of staking products. This position is based in Hong Kong and focuses on ensuring smooth operations and successful launches for staking offerings on a global cryptocurrency exchange. What You Will Do Oversee daily operational processes for staking products Coordinate with product teams, developers, and stakeholders to maintain quality and user satisfaction Support the launch and ongoing management of new staking features Collaboration This role involves close collaboration with internal teams to deliver products that meet high standards and align with user needs.

As the Lead for North Asia, you will serve as the primary Business Partner and trusted advisor, spearheading talent strategies and delivering impactful HR services that enhance business performance and foster growth. This role involves overseeing a department dedicated to employee relations.Your responsibilities will encompass the design, execution, and evaluation of human resource programs and policies within the HR Strategy and Operations function. You will provide formal supervision to team members, guide their training and development, conduct performance evaluations, and offer coaching. You will also coordinate the team’s daily operations, establish work schedules, assign tasks, and facilitate cross-training. The role includes setting and tracking departmental deadlines, mentoring staff, and interpreting company policies and procedures, especially regarding sensitive employee matters, performance management, and succession planning. You will advise management on effectively managing labor reductions and other business scenarios.Key Responsibilities:Strategy & Growth:Develop and implement an HR plan for the business segment that ensures a steady supply of job-ready talent, leadership succession, and retention strategies to reward and engage the workforce.Facilitate business development by providing expert HR advice, promoting services, and onboarding new clients.Champion the adoption of the HR Business Partner operating model across the HR team and the broader business.Products & Services:Ensure HR services align with business needs through close collaboration with Centers of Excellence (COEs) and country HR Business Partners.Collaborate with COEs to identify and implement solutions for talent and HR initiatives, programs, and services.Operations:Establish strong HR governance frameworks, including organizational structure, risk management, HR compliance, and accurate reporting.Deliver seamless service support to businesses across North Asia and foster a unified team culture.Utilize the scale of the company to provide cost-effective, high-quality HR services.Partner with the HR Shared Services team to drive continuous improvements and process efficiencies.Clients:Ensure HR services meet client expectations and enhance client satisfaction scores to match or exceed industry benchmarks.Collaborate with business leaders on HR components of Requests for Proposals (RFPs) and client presentations.Build trustworthy relationships with clients and external stakeholders, serving as a brand ambassador for Turner & Townsend in North Asia.

At Lalamove, we harness the strength of community. Every day, millions of drivers and customers leverage our innovative technology to connect and transport what matters most. Our core competency is delivery, and we pride ourselves on making the process fast and straightforward. Since our inception in 2013, we have proactively addressed the logistics sector, striving to uncover the most transformative solutions for global delivery requirements. Our ambition is to make Lalamove a household name in delivery services while positively impacting local communities. Having significantly expanded our operations across Asia, we are now poised to extend our state-of-the-art technology to a global audience, and we invite you to join us on this exciting journey!We are in search of a Product Lead to spearhead the development of the next generation of delivery experiences. As a Product Lead at Lalamove, you will be responsible for establishing OKRs and prioritizing product initiatives that align with our strategic objectives. In this role, you will collaborate with a dynamic team of engineers, designers, and data scientists to tackle some of the most complex challenges facing our company. We require a versatile individual who can think critically, work efficiently, and adapt quickly to changing circumstances.

The Head of Product at Lalamove sets the direction for the company’s product portfolio. This role manages a group of product managers and designers, guiding projects from early ideas through to launch. The position is based in Hong Kong SAR. Key responsibilities Define and share the product vision and strategy with teams Oversee every stage of the product lifecycle, from concept to market launch Lead and mentor product managers and designers Use market trends, user experience insights, and data analytics to guide decisions Encourage innovation and seek ways to improve product offerings Make sure products meet customer needs and support business goals Team leadership This leader supports and develops the product team, helping team members grow and deliver results. Location The role is located in Hong Kong SAR.

Director of Data EngineeringAbout OKX:At OKX, we are passionate about transforming the future through cryptocurrency, empowering individuals with financial freedom. As a premier crypto exchange and creator of the OKX Wallet, we provide millions with seamless access to crypto trading and decentralized applications (dApps). Our platform is trusted by numerous large institutions for secure access to crypto markets, backed by our robust Proof of Reserves. Our global offices embody our core principles: We Before Me, Do the Right Thing, and Get Things Done. These values shape our culture and create a diverse, rewarding environment for every member of our team.About the Data Team:The OKX Data Team is pivotal in maintaining the company’s comprehensive data ecosystem, overseeing the full data lifecycle from technology selection and architecture design to data ingestion, storage, ETL development, visualization, business intelligence, and advanced data science. Our mission is to ensure data reliability, scalability, and actionability across OKX, facilitating evidence-based decision-making and consistently improving our products and services.Your Role:As the Director of Data Engineering, you will lead a high-impact team responsible for pioneering data initiatives that align with our strategic objectives. You will play a crucial role in enhancing our data infrastructure and driving the development of innovative data solutions.

Job Responsibilities:- Spearhead and supervise the compliance operations across all divisions of the company.- Formulate and execute compliance policies and procedures to guarantee adherence to regulatory mandates.- Evaluate and enhance the efficacy of compliance controls and systems, implementing improvements as needed.- Provide expert advice and support to senior management on compliance-related issues.- Conduct regular compliance risk assessments and audits to pinpoint potential vulnerabilities.- Collaborate with regulatory agencies, ensuring timely reporting and resolution of compliance matters.- Lead and mentor the compliance team, promoting a culture of integrity and ethical conduct.- Stay informed on industry trends and regulatory changes to ensure ongoing compliance with all relevant laws.

Join Kody as a Product Manager, where you'll play a pivotal role in defining, executing, and fine-tuning our product vision across multiple streams within the payments, finance, and loyalty landscape. Reporting directly to the EVP, you will collaborate closely with engineering, customer success, and commercial teams to maximize product value for our clients.This role requires a proactive, detail-focused, and technically savvy product leader who excels in a dynamic environment. You will lead the product journey from ideation to launch, balancing technical and commercial insights to drive Kody’s product suite forward.The ideal candidate thrives amidst complexity, adapting swiftly to changes without relying on outdated internal documentation. This is not a conventional Product Manager position filled with paperwork; instead, you will make independent, impactful decisions daily and demonstrate tangible progress.Your success will be measured by your ability to manage every aspect of a product, understanding its purpose, prioritization, specifications, and engaging all stakeholders in your vision. This is a senior-level role that carries significant responsibility.There's much to be accomplished! We encourage you to focus on high-impact activities that drive commercial success.