About the job
About SIO Logistics:
SIO Logistics is a leading third-party logistics provider and truckload shipping company committed to offering tailored solutions across dry van, flatbed, refrigerated freight, and other transportation services. With a nationwide operation, we connect our clients with a vast network of certified carriers, ensuring smooth and efficient freight transportation. When businesses seek exceptional supply chain management coupled with advanced technology, they trust us to handle their logistics needs. Since our inception in 2016, we have maintained a dedication to outstanding service, consistently exceeding our customers' expectations.
Job Overview:
We are seeking a passionate and proactive Customer Account Manager to join our on-site team in Houston. The ideal candidate will be instrumental in cultivating new business, managing a diverse portfolio of client accounts, and delivering exceptional customer service through effective communication and account management strategies.
Key Responsibilities:
Build a Book of Business: Create and expand a portfolio of client accounts through strategic outreach and relationship-building initiatives.
Develop New Business Opportunities: Identify and pursue new business prospects to facilitate growth and boost revenue.
Manage and Nurture Customer Accounts: Enhance customer relationships by providing tailored and proactive account management.
Maintain Effective Communication Channels: Ensure clear and consistent communication with customers to address their needs and concerns promptly.
Ensure Excellent Customer Account Management: Provide outstanding service and support to customers, ensuring their satisfaction and loyalty.
Qualifications:
Proven Sales Experience: A successful sales track record with evidence of meeting or surpassing targets.
Passion for Sales and Strong Problem-Solving Skills: A genuine enthusiasm for sales accompanied by the ability to think critically and resolve challenges effectively.
Excellent Communication and Customer Service Skills: Proficient verbal and written communication skills, complemented by strong customer service capabilities.
