Operations Team Leader

Location: Waverock SEZ, GachibowliJob Summary:We are seeking a dynamic Operations Team Leader to oversee a team of 15 to 20 employees. The ideal candidate will possess strong leadership skills and a background in digital marketing and related fields.Primary Responsibilities:Familiarity with the publishing domain is preferred.Proven experience as a Team Leade…

Join Our Team as an Operations Team Leader!Are you ready to lead a dynamic team in a vibrant and innovative environment? At Blueberry Digital Labs, located in the Waverock Building, Hyderabad, we are seeking an enthusiastic Team Leader for our Operations department.About Us:Blueberry Digital Labs (www.blueberrylabs.com) is a pioneering digital technology company known for our successful portfolio of websites and our commitment to creativity and collaboration. We foster a fun work environment and believe in the power of teamwork to achieve success.Key Responsibilities:Delegate tasks effectively and ensure timely completion of projects.Monitor and maintain high performance standards across the team.Generate daily reports and dashboards for management review.Conduct performance evaluations and provide constructive feedback.Address and resolve any team-related issues.Inspire and motivate team members to optimize productivity.Support the development of underperforming team members.

Team Leader - OperationsLocation: Waverock Building, HyderabadJob Position: Full-timeJoin Blueberry Digital Labs, a vibrant and innovative digital technology company, dedicated to crafting a unique presence in the bustling realm of the internet. Our team thrives on creativity and collaboration, fostering an environment free from hierarchical barriers. At Blueberry, we believe that every team member plays a crucial role in our collective success.Job Summary:We are in search of a dynamic Team Leader to supervise a group of 15-20 employees, ensuring operational excellence and team motivation.Primary Responsibilities:Delegate tasks effectively to ensure timely completion of projects.Maintain high-performance standards among team members.Prepare daily reports and dashboards for management review.Conduct performance evaluations and provide constructive feedback.Address and resolve team-related challenges promptly.Inspire and motivate team members to enhance productivity.Support the development of underperforming team members to elevate their contribution.

OUR MISSION At Redwood, we enable our clients to achieve seamless automation for their essential business operations. ABOUT US Redwood Software stands at the forefront of comprehensive automation solutions tailored for mission-critical business processes. Our innovative SaaS-based composable automation platform, specifically designed for ERP systems, highlights our belief in the transformative potential of automation. Our unmatched solutions empower you to orchestrate, manage, and monitor workflows across any application, service, or server—whether in the cloud or on-premises—with absolute confidence and control. Our global team of automation specialists and customer success engineers deliver solutions and exceptional support that allow you the freedom and time to envision and shape your future. Break free from the details and gain a broader perspective with Redwood Software. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess Over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT The L1 Support Team Leader plays a pivotal role as an experienced people manager, overseeing a team of L1 Support Representatives. This position is key in ensuring operational excellence, enhancing team performance, and refining processes. You will navigate complex leadership scenarios, contribute significantly to quality, training, and continuous improvement initiatives, and serve as a critical operational anchor for the L1 organization. You will regularly address intricate staffing, performance, customer escalation, and operational challenges with minimal guidance and will influence improvements beyond your immediate team while contributing meaningfully to support-wide initiatives. Lead, coach, and develop a comprehensive team of L1 Support Representatives, including performance management. Conduct structured one-on-ones, team meetings, and ongoing coaching to enhance overall team capabilities. Manage operational KPIs (SLA, CSAT, backlog, resolution speed, etc.) and formulate action plans to sustain or elevate performance. Independently handle complex escalations, customer-critical situations, and operational incidents. Perform thorough ticket audits and deliver structured, actionable feedback. Transform complex problems into simplified solutions for the team.

Join our dynamic team at Blueberry Digital Labs as a Business Development Team Leader in Waverock SEZ, Gachibowli, Hyderabad. We are looking for an enthusiastic individual ready to take on a pivotal role in shaping our business strategies.Key Responsibilities:Develop and negotiate business development targets within a comprehensive business plan that supports our firm's growth.Coach team members towards achieving their BD targets by crafting actionable plans that maximize productivity and inspire confidence.Mentor your colleagues to enhance their performance and professional growth.Ensure accountability for meeting agreed BD results, fostering a culture of learning from experiences.Report on performance metrics to the Senior Leadership Team.Collaborate with colleagues to prioritize business development activities effectively.Equip and inspire your part-time BD/CS team to create high-quality products.Foster a supportive environment that recognizes individual contributions to team success.

About Us:Paytm is at the forefront of India's mobile payments and financial services sector. As a trailblazer in the mobile QR payments revolution, we develop cutting-edge technologies that empower small businesses with seamless payment solutions and commerce opportunities. Our mission is to uplift half a billion Indians and integrate them into the mainstream economy through innovative technology.About the Team:The EDC Retail team is integral to Paytm’s mission, providing merchants with the tools they need to grow and manage their businesses effectively using data-driven technology.About the Role:We are seeking a motivated Team Leader who will be responsible for driving the sales of EDC machines through effective channels to merchants across various locations.Expectations/Requirements:1. Foster an inspiring team environment with open communication.2. Drive sales of swiping devices in the designated area.3. Address and resolve merchant queries promptly.4. Engage and grow the merchant base effectively.5. Recruit and build a high-performing team.6. Establish clear team goals and objectives.7. Delegate tasks effectively and set deadlines.8. Oversee daily operations and ensure smooth functioning.9. Monitor team performance and provide regular reports on metrics.10. Motivate team members to achieve their best.11. Identify training needs and offer coaching.12. Address feedback and resolve conflicts among team members.13. Recognize and reward high performance.14. Encourage creativity and innovative thinking.15. Organize team-building activities to strengthen team dynamics.Key Skills for Success:1. Strong drive, initiative, and self-motivation.2. Proven experience in team leadership.3. A graduate degree is essential.4. A growth-oriented mindset.Why Join Us:Joining Paytm means being part of a mission to bring half a billion Indians into the mainstream economy. Our success is built on the collective energy of our team and our steadfast commitment to customer satisfaction, making us the largest merchant acquirer in India.

Location: Waverock SEZ, GachibowliJob Summary:We are seeking an experienced Team Leader to oversee a dynamic team of 15 to 20 employees. The ideal candidate will possess strong leadership skills and a background in ITES, SEO, digital marketing, content creation, or BPO.Primary Responsibilities:Demonstrate proficiency in the publishing domain.Previous experience in a team leadership role within ITES, SEO, digital marketing, content, or BPO sectors is essential.Manage a team of 10 to 15 independently, ensuring effective execution of workflows and processes.Delegate tasks effectively to ensure timely completion of work while maintaining high standards of performance.Create daily reports and dashboards to keep management updated on team performance.Conduct performance reviews and foster a motivating environment to enhance employee output.Engage with team members individually, treating each as a valued contributor to the team's success.Monitor team performance to ensure targets are met consistently.Understand departmental standards and procedures to maintain quality across all outputs.Oversee team operations, providing support and guidance, and assigning tasks based on individual skillsets.Desired Skills and Experience:Strong understanding of effective team management techniques.1-2 years of relevant experience; candidates should hold an MBA or PGDM degree.Excellent communication and presentation skills.

Paytm Payments builds technology to help small businesses thrive in India’s digital economy. The company’s mission is to bring half a billion people into the mainstream economy through advanced financial tools. The QR & Soundbox team develops solutions for merchants to manage and grow their businesses. These tools focus on ease of use and data-driven decision-making, supporting merchant efficiency and expansion. Role overview This Team Leader position, based in Hyderabad and focused on Khammam, centers on driving sales for Paytm’s offline merchant QR offerings. The role involves representing the Paytm brand, managing customer relationships from first contact through purchase, and acting as the main point of contact for merchants. Key responsibilities Conduct field operations using a smartphone, bike, and helmet. Demonstrate a strong drive for growth and achievement. Apply deep market knowledge and insights in daily activities. Bring prior experience in channel sales, including managing a team of five. Understand distribution, market expansion, and key performance metrics. Motivate teams to reach incentive targets and deliver results. Essential skills More than three years of experience in channel and distribution sales. Proven ability to manage and lead a team. Comfort with Excel and other sales data tools. Education Bachelor’s degree required. Master’s degree preferred. What to expect at Paytm Work in a collaborative, results-focused setting with strong cross-team connections. Help drive revenue growth and expand cross-selling opportunities. Receive thorough feedback and support for professional development. Be part of a culture where respect is earned through performance and teamwork. Compensation and impact Paytm rewards talent and offers the chance to contribute to India’s largest digital lending story. With more than 500 million users and 21 million merchants, team members play a role in expanding credit access for businesses and customers.

Role overview Paytm Payments seeks a Team Leader to direct projects in the Oil & Gas adjacent sector from its Hyderabad office. This position centers on guiding a team, maintaining steady project progress, and advancing operational objectives. What you will do Lead and support a group working on Oil & Gas related initiatives Oversee project execution to align with strategic goals Encourage collaboration and uphold high standards within the team Foster a culture built on accountability and collective achievement Location This role is based in Hyderabad, Telangana.

We are seeking an experienced and dynamic Team Leader to join our Oil & Gas sector team in Hyderabad. In this leadership role, you will oversee a dedicated team, driving strategies and initiatives that propel our business forward in a competitive market. Your expertise will guide the team in achieving operational excellence and delivering exceptional results.

About Paytm Payments Paytm leads India's mobile payment and financial services sector. The company equips small businesses with technology to boost their payment and commerce capabilities. Paytm aims to bring half a billion Indians into the mainstream economy through technology-driven solutions. QR & Soundbox Team This division delivers business tools that help merchants streamline operations and grow using data-driven technology. Role Overview: Team Leader - Offline Merchants QR (Hyderabad) The Team Leader manages the promotion of Paytm’s products and services for offline merchants. This role serves as the main point of contact for customers, from initial outreach through to purchase, and represents the Paytm brand in the market. Key Responsibilities Promote Paytm’s QR and Soundbox offerings to merchants Manage customer relationships throughout the sales process Lead a team and drive performance to meet targets Requirements Smartphone, motorcycle, and helmet required Strong interest in growth and development Solid understanding of local market dynamics Experience in channel sales, leading a team of at least 5 members Knowledge of distribution, market expansion, and performance metrics History of achieving team incentives Skills for Success Over 3 years in channel and distribution sales Team management experience Comfortable using Excel and sales data tools Education Graduate degree required Post-graduate qualifications preferred Why Join Paytm Work in a collaborative, results-focused setting Opportunities to increase revenue per user through cross-selling Access to peer feedback and shared goals Culture of mutual respect and professionalism Compensation Paytm rewards strong performers. With a network of over 500 million users and 21 million merchants, the company is positioned to expand credit access across India. Join a team shaping the country’s digital lending landscape.

Location: Waverock SEZ, HyderabadJob Description:Preferred candidates will possess knowledge in the publishing domain.Prior experience in a leadership role such as Team Lead or Assistant Manager within ITES, SEO, digital marketing, content, or BPO sectors is essential.Ability to independently manage a team of 4-5 leads.Responsible for the execution of workflow and processes.Proactively engage with team management.Adhere diligently to established procedures and instructions.Recruit, interview, hire, and train staff as necessary.Foster a motivated and positive work environment.Collaborate with the team to identify opportunities for process improvements, and monitor, measure, and report team performance metrics while implementing team incentive programs.Supervise and inspire staff.Monitor operating costs, budgets, and resource allocation.Create reports, analyze data, and interpret findings.Drive recruitment processes and oversee training & development initiatives.

Join Wise as a FinCrime Operations Team Lead focusing on AML Investigations. In this pivotal role, you will lead a team of skilled professionals in conducting anti-money laundering investigations, ensuring compliance with regulatory requirements. Your leadership will foster a culture of excellence, where your team will utilize advanced analytical techniques to detect and prevent financial crime.

Job Overview:We are seeking a dynamic and motivated Assistant Manager of Operations to join our team at Blueberry Digital Labs. The ideal candidate will possess a strong background in the publishing domain and have proven experience in leading teams within ITES, SEO, digital marketing, content creation, or BPO sectors.Demonstrate a comprehensive understanding of team management principles.Manage a team of 4-5 team leads independently, ensuring effective execution of workflows and processes.Proactively engage with team management and adhere to established procedures and instructions.Conduct recruitment, interviews, hiring, and training of staff as needed.Foster a motivating and positive work environment for all team members.Collaborate with the team to identify opportunities for process improvements and monitor team performance metrics.Supervise, motivate, and lead staff effectively while managing operating costs, budgets, and resources.Create and analyze reports, interpreting data to drive team performance.Lead the recruitment process and facilitate training and development activities.

As the Senior Lead for KYC Operations at Wise, you will play a pivotal role in managing and mentoring multiple KYC Team Leads and their analyst teams. Your primary objective will be to enhance team performance, refine processes, and embody the core values of Wise. You will ensure that your team consistently delivers outstanding customer due diligence reviews while achieving operational metrics aligned with the company’s broader goals.Key ResponsibilitiesGroup LeadershipInspire your team by fostering a customer-centric approach and cultivating a culture of ownership and accountability. Develop high-performing teams that prioritize knowledge sharing and continuous improvement.People ManagementGuide and mentor a talented team of KYC Team Leads. Propose initiatives for skill and competency development, manage growth plans, and conduct career progression discussions, including promotions and salary reviews.Operational ManagementIdentify opportunities for process enhancements, collaborating with central functions to boost automation and operational efficiency. Oversee resource allocation and optimize standard operating procedures.Performance ManagementTrack KPIs across your group, ensuring your team leads and their reports meet performance and quality standards. Conduct regular coaching sessions and act as a primary escalation point for unresolved issues. Generate performance reports and recommend corrective actions as necessary.Expertise SharingServe as a subject matter expert in KYC and AML, training your team on operational matters. Maintain a strong understanding of regulatory obligations and internal policies, aiding senior leadership in audits and policy development.Planning and ExecutionEstablish operational plans and provide insights to stakeholders. Take responsibility for your initiatives and ensure your group is making progress towards their goals, effectively delegating and empowering team leads.Stakeholder Management and CommunicationWork closely with stakeholders to ensure alignment and effective communication across departments.

OUR MISSION At Redwood, we empower our customers with seamless automation for their mission-critical business processes. ABOUT US Redwood Software stands at the forefront of comprehensive automation solutions tailored for mission-critical business operations. Our pioneering SaaS-based composable automation platform is specifically designed for ERP, enabling users to harness the transformative potential of automation. With our unmatched solutions, you can orchestrate, manage, and monitor workflows across any application, service, or server—whether in the cloud or on-premises—with confidence and control. Our global team of automation experts and customer success engineers are dedicated to delivering solutions and world-class support, giving you the freedom and time to envision and shape your future. Step back from the minutiae and appreciate the broader view with Redwood Software. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT The Technical Support Leader plays a critical role in guiding a team of Level 2 and Level 3 Support Engineers, providing daily leadership and technical direction. This position blends hands-on technical involvement with operational management and personnel leadership, ensuring adherence to SLA standards and effective resolution of complex customer issues. The Technical Leader fosters confidence in technical leadership and customer escalation management while promoting team performance, cross-departmental collaboration, and ongoing improvement initiatives. Operational Excellence Supervise daily ticket queues to guarantee SLA compliance. Track long-running or stalled tickets and implement corrective measures. Manage a designated number of tickets weekly to sustain technical expertise. Resolve high-priority or complex cases to ensure workflow continuity. Advanced Technical Issue Management Independently tackle complex issues utilizing established troubleshooting methodologies. Lead the resolution of escalated or high-impact cases requiring advanced expertise.

Join Mattel, Inc. as an Associate Manager in our Infrastructure Operations team, specifically focusing on storage solutions. In this role, you will be responsible for overseeing the daily operations of our storage infrastructure, ensuring optimal performance, reliability, and security. You will work closely with cross-functional teams to implement storage solutions that support our business objectives and enhance operational efficiency.

Join Freshprints as a Collections Team Lead and play a pivotal role in managing our collections process. As a leader, you will oversee a dedicated team, ensuring effective collection strategies and maintaining high customer satisfaction. Your expertise will help drive the success of our collections efforts, fostering a positive team environment.

Join our dynamic team as an Operations Associate! We are looking for individuals with strong written communication skills and a typing speed of at least 25 words per minute with 90% accuracy. This role requires flexibility to work in shifts and from our office in Hyderabad. While no prior experience is necessary, candidates with a background in shipping, logistics, or back office operations will be preferred due to their understanding of industry nuances.

Position Overview:Shyftlabs is seeking a dynamic and experienced Team Lead with a strong background in Siebel technologies. This pivotal role involves leading production enhancements and troubleshooting complex applications. The ideal candidate will possess hands-on expertise and excel in collaborating with multiple stakeholders and teams on both design and development processes.Founded in early 2020, Shyftlabs is a rapidly growing data product company that partners with Fortune 500 organizations. We specialize in delivering innovative digital solutions that drive business growth across various industries by focusing on value creation through innovation.Job Responsibilities:Demonstrated hands-on experience with Siebel technologies, including configuration, EAI, EIM, scripting, workflows, UNIX shell scripting, and Oracle RDBMS.Knowledge and experience in developing and troubleshooting SOAP and REST APIs.Lead the resolution of production application issues and oversee system enhancement development from analysis through implementation.Prioritize, schedule, assign, and manage workloads for Siebel-related support and development activities.Collaborate with offshore team members, cross-team application teams, and onshore leads to address production issues and develop new product features and enhancements.Facilitate the removal of roadblocks and bottlenecks for offshore team members, ensuring timely completion of tasks.Handle incident analysis and ensure accountability for SLA Management.Engage in problem management and present root cause analyses to the enterprise operations core team.Coordinate with product support vendors for incident and problem resolution, as well as innovative out-of-the-box solutions.Work with application managed service vendors on application infrastructure issues, testing, and deployments.Provide regular status updates on team activities, including task accomplishments and incident/ticket statuses.