AML Compliance Expert

Grade Level: L2 Location: Islamabad, Islamabad Capital Territory, Pakistan Application deadline: 21 April 2026 Role overview The AML Compliance Expert at Pakistan Mobile Communication Limited (PMCL) focuses on identifying and managing risks tied to Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF). This position develops training content, lea…

Pakistan Mobile Communications Limited (PMCL) is hiring a Fintech Assurance & AML Risk Expert based in Islamabad. This role centers on ensuring that the company’s fintech operations comply with regulatory standards and remain protected from money laundering threats. Key responsibilities Monitor fintech activities and verify that all operations meet anti-money laundering (AML) requirements. Design and update strategies to strengthen compliance and reduce exposure to financial crime risks. Collaborate with internal teams to maintain the integrity of fintech services and safeguard customer interests. Location This position is based in Islamabad, Islamabad Capital Territory, Pakistan.

Role Overview Pakistan Mobile Communication Limited (PMCL) is looking for a Digital Product Expert in Islamabad. This position focuses on developing and improving digital products, with a strong emphasis on user experience and product quality. What You Will Do Lead efforts to enhance and expand digital product offerings Shape the user experience to meet high standards of functionality and quality Work closely with teams to ensure digital products align with business goals Location Islamabad, Islamabad Capital Territory, Pakistan

Grade Level: L2 Location: Islamabad, Islamabad Capital Territory, Pakistan Application Deadline: 23rd April 2026 Role Overview The Senior Tax Compliance Specialist at Pakistan Mobile Communication Limited (PMCL) oversees end-to-end sales tax compliance for telecommunications operations. This position ensures revenue is reported accurately, tax returns are filed on time, and detailed reports are prepared for both the Jazz team and internal departments. The role plays a key part in managing tax risks, supporting daily compliance activities, and making tax data available on relevant portals for input tax adjustments. The specialist also helps maintain regulatory compliance and provides reliable tax information to stakeholders. This position reports directly to the Tax Manager and works closely with a team of 13 professionals. Main Responsibilities Prepare and file monthly sales tax returns for FBR, SRB, PRA, KPRA, BRA, and AJK. Manage compliance for the Single Sales Tax return through the FBR IRIS portal, including data extraction, analysis, and payment processing. Apply expertise in telecom taxation and handle multi-jurisdictional tax matters. Monitor tax portals such as SSTR, IRIS, SRB, and PRA regularly. Ensure telecom revenue streams are reported with accuracy. Record and process tax invoices within internal systems. Maintain up-to-date tax payment records for tracking and reconciliation. Align customer-level data, including B2B and corporate clients. Resolve tax issues related to inactive vendors, blocked NTN, and suspended statuses. Verify tax admissibility and identify risks related to time-barred adjustments. Support tax planning and optimization within legal requirements. Issue and manage STWHT certificates for vendors and Annex C for customers. Carry out additional tasks as assigned by the reporting manager to help achieve departmental objectives. Equal Opportunity Commitment Jazz is an equal opportunity employer. The company celebrates and supports diversity, striving to create an inclusive environment for all employees.

The Revenue Mobilisation, Investment and Trade (REMIT) programme is a nine-year initiative funded by the UK’s Foreign, Commonwealth & Development Office (FCDO). REMIT aims to support Pakistan’s economic reforms, with a focus on strengthening macroeconomic stability, encouraging sustainable growth, creating jobs, and reducing poverty. Areas such as revenue enhancement, investment climate improvement, trade facilitation, and modernization of macroeconomic policy are central to its mission. In partnership with the Board of Investment (BOI), REMIT will carry out a nationwide perception survey targeting private sector firms in Pakistan. This survey will systematically examine the regulatory challenges faced by both domestic and foreign businesses. The insights gathered will help shape the Government’s ongoing regulatory reform agenda. Scope of Work Design a survey framework and methodology in collaboration with BOI and REMIT Collect and analyze data on regulatory burdens affecting private sector firms Identify key bottlenecks and differences by firm size, sector, and region Provide actionable insights to inform regulatory priorities Location This project is based in Islamabad, Pakistan.

The Channel Development Expert at Pakistan Mobile Communication Limited (PMCL) in Islamabad plays a central role in shaping the effectiveness and governance of Jazz’s B2B sales channels. This position focuses on analyzing channel performance, closing operational gaps, and supporting initiatives that drive productivity and discipline within the sales pipeline. The role reports directly to the Channel Development Manager. What you will do Identify and address performance gaps in channel operations, leading projects to enhance productivity, pipeline quality, and sales effectiveness. Drive cross-functional efforts to refine channel processes, strengthen governance structures, and improve operational efficiency. Assist in developing and implementing strategic initiatives that support the B2B channel ecosystem. Monitor pipeline hygiene and assess risks that could impact forecasting accuracy. Analyze pipeline trends, providing insights into gaps, risks, and revenue opportunities. Develop and maintain governance frameworks for managing accounts, opportunities, and channel responsibilities. Ensure compliance with established channel processes and governance policies, highlighting and addressing deviations. Conduct in-depth analyses of channel performance to identify areas for improvement and translate complex data into actionable insights for leadership. Support strategic decisions by surfacing performance gaps, operational bottlenecks, and growth opportunities. Key deliverables Channel governance frameworks and systems for monitoring compliance Improved pipeline hygiene and more accurate forecasting Performance analyses that highlight productivity gaps and areas for enhancement Cross-functional channel development initiatives delivered from concept to execution Executive-level presentations summarizing channel performance, insights, and risks Recommendations and strategies for process improvements Role focus Business analysis Governance and compliance Project management within sales channels Enabling informed decision-making for sales leadership

E-commerce Operations ExpertGrade Level: L2/L3Location: IslamabadApplication Deadline: 27th March 2026About the Role:The E-commerce Operations Expert will be responsible for overseeing the operational success of the ZARR marketplace, managing various aspects of the e-commerce lifecycle. This includes catalog management, website merchandising, campaign execution, order operations, and partner collaboration.Applicants should have extensive experience with Shopify (preferably Shopify Plus) and a thorough understanding of e-commerce workflows. This ensures the platform functions smoothly, products are showcased effectively, and operational processes enhance customer satisfaction and revenue growth.You will collaborate with Growth, Marketing, Product, and Operations teams to enhance product visibility, maintain catalog integrity, execute campaigns, and streamline operational workflows, all aimed at improving conversion rates, customer satisfaction, and Gross Merchandise Value (GMV) performance.Key Responsibilities:Website & Platform Operations:Oversee daily operations of the ZARR website (Shopify/Shopify Plus) to ensure platform stability and a seamless customer experience.Manage homepage merchandising, collections, navigation, and campaign placements to optimize product discovery and conversion rates.Monitor website functionality across both web and mobile platforms, including product pages, collections, filters, and navigation.Coordinate with Product and Tech teams to address bugs, implement feature enhancements, and support platform improvements.Prepare operational readiness for significant campaigns, seasonal events, and product launches.Catalog & Product Operations:Maintain catalog health across the platform, focusing on product listings, pricing accuracy, inventory levels, and product attributes.Manage product uploads, updates, and categorization to ensure optimal product discoverability and merchandising quality.Identify catalog issues, such as missing images, incorrect pricing, out-of-stock items, and incomplete product data.Assist in onboarding new brands and facilitate the seamless integration of their catalogs into the marketplace.Ensure catalog accuracy to foster customer trust and enhance sales.

Grade: L2Location: IslamabadLast Date to Apply: 16 April 2026 About the Role:The Expert Experience Delivery Specialist is responsible for overseeing and managing complex projects and tasks related to employee experience within the People Experience department (HR). This role encompasses a comprehensive approach from planning through to data consolidation, covering areas such as Onboarding, Off-Boarding, Financial Governance, and Case/Employee Request Management. Key Responsibilities:Manage end-to-end reporting of employee experience ratings, service KPIs, payroll cost variations, and vendor spending trends across all People Operations domains.Evaluate employee experience feedback and case management trends to pinpoint strengths, weaknesses, recurring issues, and areas for improvement.Monitor payroll and benefits cost variations, identifying anomalies and potential optimization opportunities.Analyze vendor service delivery patterns to discover cost efficiencies and utilization trends.Create clear and insightful monthly analytics presentations and dashboards to consolidate multi-domain data for leadership review.Translate complex data into actionable insights, focusing on trends and correlations affecting employee experience and operational efficiency.Propose data-driven recommendations to enhance employee experience and operational effectiveness.Support management reviews by delivering insights, recommendations, and progress updates, incorporating feedback into revised action plans.Establish benchmarks for experience, cost, and service metrics, tracking progress against defined standards.Ensure timely tracking and reporting of the outcomes of approved interventions.Prepare quarterly and annual summaries showcasing improvements, strategy adjustments, and measurable impacts on employee experience.Foster continuous improvement by identifying automation and reporting enhancements across People Operations analytics.Collaborate closely with Onboarding, Offboarding, Financial Governance, Vendor Management, and Case Management teams to ensure data accuracy and alignment.

Role Overview Pakistan Mobile Communication Limited (PMCL) is seeking a RAN Planning Expert for its Islamabad office. This position focuses on proactive pipeline strategies that support network efficiency and performance. The role centers on the design and optimization of radio access networks to help the company meet client needs and adapt to evolving technology. Main Focus Areas Shape and implement proactive strategies for RAN planning Contribute to radio access network design and optimization Support efforts to improve network performance and efficiency Help ensure the network meets current and future client demands Location Islamabad, Islamabad Capital Territory, Pakistan

Grade Level: L2 Location: Islamabad, Islamabad Capital Territory, Pakistan Application deadline: 22 April 2026 Role Overview The Expert in CS & IMS Core Operations leads CS Core Backoffice and Level 2 Operations at Pakistan Mobile Communication Limited (Jazz). This position requires deep, practical experience with IMS components such as CSCF, ATS, CCF, ENS, as well as USCs, SS7/Diameter firewalls, MSCs, MGWs, SBCs, GMSCs, and Fixed NGN platforms. Familiarity with Huawei equipment is preferred. The role reports to the CS Core Planning and Operations Manager and works within a team of 12. Main Responsibilities Oversee operations and maintenance for cloud-based Voice Core Network solutions, including P-CSCF, I-CSCF, ATS, CCF, ENS, MSCs, MGWs, USCs (SS7, Diameter, SCP), and i-SBCs/A-SBCs. Manage configuration, fault resolution, and performance optimization for CS & IMS Core network infrastructure. Conduct network audits and health checks to maintain high availability and performance across consumer and enterprise services. Administer and maintain Huawei platforms, applying strong troubleshooting and root cause analysis skills. Coordinate with vendors to address technical issues and ensure smooth network operations. Support Jazz’s Technology and Development framework by designing and implementing scalable solutions that meet global standards. About Jazz JazzWorld stands as a leading telecommunications provider in Pakistan, focused on innovation and excellence. The company values diversity and inclusivity, encouraging collaboration and growth for every team member. JazzWorld is an equal opportunity employer. Diversity and inclusion are core values, and the company is committed to creating an environment where all employees can thrive.

Position: Senior Expert in B2G Reporting & AnalysisLocation: Islamabad, Islamabad Capital Territory, PakistanGrade Level: L2Application Deadline: 29th April 2026 Role overview This Senior Expert position at JazzCash sits within the Public Sector Partnerships division and focuses on B2G (business-to-government) reporting and analysis. The role supports public finance digitization and helps develop financial solutions for government and INGO partners. Reporting directly to the Manager of B2G Solutions, Reporting & Growth, this role blends technical reporting, operational oversight, and strategic communication to advance digital financial services for the public sector. Reporting & analytics Design, manage, and automate daily dashboards and reports to track KPIs such as revenue, transaction volumes, and partner performance across products and regions. Produce detailed monthly closing reports for both internal teams and external partners, supporting trend analysis at the partner and product levels. Prepare quarterly, semi-annual, and annual performance reports to inform strategic and executive decision making. Analyze individual partner performance to support proactive account management. Automate reporting workflows so public sector partners receive timely insights. Operations management Oversee daily backend operations for the B2G portfolio, including reconciliation, complaint management, and coordination with Product, Technology, Pricing, and Compliance teams. Serve as the primary contact with Mobilink Microfinance Bank Ltd. (MMBL) for backend integration, field operations, and partner support. Develop and implement SOPs to manage operations efficiently, maintain compliance with SLAs, and resolve issues quickly. Lead automation of operational processes, including alert systems for deadline breaches and escalation procedures for unresolved matters. Executive presentations & strategic communication Create and deliver presentation materials for internal reviews, Executive Leadership Team meetings, and partner engagements. Share performance summaries, strategic updates, and regulatory developments with JazzCash leadership and public sector stakeholders.

Grade: L2 Location: Islamabad, Islamabad Capital Territory, Pakistan Application Deadline: April 26, 2026 Role overview Pakistan Mobile Communication Limited (PMCL) is hiring a Senior Application & Product Security Expert to lead secure design, development, and deployment of digital products. This position centers on embedding security practices across the Software Development Lifecycle (SDLC), safeguarding APIs and microservices, and defending products against new cyber threats. The role reports to the Stream Head of Cyber Security and collaborates with a team of 11 specialists. Key responsibilities include identifying vulnerabilities in software applications, conducting detailed security analyses, and implementing effective security controls for applications and products. Main responsibilities Define and lead the Application Security (AppSec) strategy for all product lines. Establish and oversee secure SDLC (SSDLC) frameworks. Develop policies, standards, and secure coding guidelines. Align AppSec initiatives with enterprise risk management and business objectives. Conduct threat modeling for applications and platforms using STRIDE, attack trees, and similar methods. Review and validate secure architectures for: Web and mobile applications APIs and microservices Cloud-native platforms Promote compliance with OWASP standards including Top 10, ASVS, and API Top 10. Integrate security into CI/CD pipelines using SAST, DAST, SCA, and IAST techniques. Automate security testing and enforce security policies. Work closely with DevOps teams to embed security early in the development process (shift-left approach). Set up security gates and release criteria for software deployments. Protect externally facing products and services. Implement API security controls with a focus on: Authentication (OAuth2, JWT) Rate limiting and bot protection Defend against threats such as: Injection attacks Broken authentication Business logic abuses Ensure security for Android and iOS applications, including: Reverse engineering protection Runtime protection (RASP)

Please note that this is a proactive talent pipeline. We are continuously seeking exceptional candidates for future job openings.Grade Level: L1/L2Location: IslamabadRole Overview: What is the Specialist/Expert OSS Operations & Support?The Specialist/Expert in OSS Operations & Support will play a pivotal role in overseeing the Operations, Support, and Planning of various Platforms deployed on OSS, EMS, and associated layers, alongside the Service Desk platforms utilized throughout the organization.This position also entails managing CAPEX and OPEX planning and executing departmental budgets.The incumbent will report directly to the Manager of OSS & Network Performance, collaborating with a dedicated team of 12 professionals.Key Responsibilities: Manage daily operations of OSS, EMS, Service Desk, and other related platforms. Formulate strategies to ensure seamless operations and transformation of Service Desk Platforms across the organization. Provide techno-functional support to guarantee the efficient functioning of Service Desk Platforms. Develop proposals and strategies aimed at enhancing cost efficiencies. Conduct tactical planning and execution to mitigate risks and sustain NOC Platforms. Maintain close communication with Supplier/Partner Teams to ensure optimal operations of NOC Platforms. Collaborate with Sourcing/Procurement teams for timely delivery, enabling the NOC to achieve strategic and transformational goals. Continuously explore emerging technologies/platforms for potential adoption, facilitating cutting-edge deployments and modernization for NOC. Role Overview: What is the Specialist/Expert Service Desk Solutions?This position is responsible for the in-house development of applications and utilities that support the rapidly evolving business needs of the organization. Furthermore, this role supports several automation initiatives to enhance operational efficiency.The Specialist/Expert will report directly to the Manager of SQM & Automation Support.Key Responsibilities: Develop and customize software solutions tailored to business requirements, particularly in relation to ITSM and IT Asset Management Platforms. Create and implement source code for new applications. Test and debug code to ensure functionality. Evaluate existing applications, performing updates and modifications as necessary. Develop technical documentation to accurately represent the design and code of new applications. Design innovative prototypes in accordance with specifications. Assess existing applications for reprogramming, updates, and feature enhancements. Engage in a variety of Automation and ETL jobs to improve process efficiency. Prepare technical documents and handbooks to clearly articulate application design and code.

Position Title: Financial Accounting AnalystJob Type: Onsite (Lahore/Islamabad)Working Hours: US Time Zone (EST)We are looking for a skilled and detail-oriented Financial Accounting Analyst to join our team at prime-system. In this critical role, you will manage essential accounting functions and financial reporting for our US-based operations. Your responsibilities will include overseeing month-end closing processes, maintaining general ledger accuracy, and ensuring compliance with US GAAP standards. You will collaborate closely with Financial Planning & Analysis (FP&A) and various cross-functional teams to provide insightful financial analysis that informs our business strategies. The ideal candidate will possess robust accounting experience, proficiency in NetSuite, and a proactive mindset.Key ResponsibilitiesCore Accounting, Close & US GAAPLead month-end, quarter-end, and year-end closing processes, ensuring compliance with US GAAP and timely financial reporting.Oversee general ledger (GL) accounting, including maintenance, review, and reconciliation of GL accounts.Prepare, review, and post journal entries, accruals, and adjustments with proper documentation.Conduct thorough balance sheet and income statement account reconciliations, resolving discrepancies as necessary.Ensure the accuracy and integrity of financial statements and supporting data.Assist with internal and external audits, including preparation of audit schedules and responses to inquiries.Support compliance with internal controls, accounting policies, and regulatory standards.Assist with revenue recognition, expense analysis, and fixed asset accounting where applicable.Financial Planning & Analysis (FP&A)Collaborate with FP&A stakeholders on budgeting, forecasting, and financial modeling activities.Analyze monthly financial performance against budgets and forecasts; identify trends, risks, and key performance drivers.Prepare management reporting packages, dashboards, and ad-hoc financial analyses.Work alongside cross-functional teams to provide financial insights that support operational and strategic initiatives.Systems & ERP SupportUtilize and enhance accounting operations within NetSuite.Maintain and prepare NetSuite reports and saved searches to aid in closing, reconciliation, and management reporting.Support ERP initiatives, including system enhancements and user acceptance testing (UAT).

Grade Level: L3Location: IslamabadLast Date to Apply: 24th April 2026 Role Overview The Expert Performance and Planning role at Jazz Lifestyle Ventures (JLV), part of Pakistan Mobile Communication Limited (PMCL), shapes the direction of key strategic projects. This position focuses on managing business performance, supporting planning cycles, and delivering data-driven reports that track progress toward company goals. Main Responsibilities Business Performance Management: Monitor and evaluate core KPIs across the digital ecosystem, ensuring alignment with strategic objectives. Business Planning and Tracking: Support annual and multi-year planning processes, and track progress against operational roadmaps and long-term targets. Performance Reporting: Assist in analyzing and reporting on major strategic projects and initiatives within various digital sectors. Cross-Functional Collaboration: Work closely with operational leaders to gather reliable performance data, helping all business units stay on course toward their objectives. Commitment to Inclusion Jazz is an equal opportunity employer. The company values diversity and strives to foster an inclusive environment for all employees.

Join Interwood as an Internal Audit Officer at our Islamabad office located in DHA. In this pivotal role, you will assess and enhance the effectiveness of risk management, internal controls, and governance processes across the organization. Your expertise will contribute to auditing financial and operational activities, ensuring compliance with internal policies and statutory regulations, while identifying opportunities for process optimization and cost efficiency in a manufacturing setting.Key Responsibilities:1. Audit Planning and Execution Collaborate in the formulation of annual audit plans based on comprehensive risk assessments and business objectives. Conduct thorough internal audits across various departments including production, procurement, inventory, finance, and HR, adhering to established audit schedules. Execute detailed audit fieldwork through walkthroughs, control testing, data analysis, and transaction reviews. Detect control deficiencies and inefficiencies, providing actionable recommendations for improvement. 2. Process & Compliance Audits Assess compliance with statutory obligations, internal policies, SOPs, and industry standards. Audit production processes to ensure adherence to quality control measures, safety regulations, and lean manufacturing principles. Validate the accuracy and completeness of production and inventory documentation. 3. Reporting and Documentation Draft detailed audit reports encapsulating findings, root cause analysis, risk implications, and practical recommendations. Clearly present audit outcomes to department heads and management. Maintain thorough documentation of audit work papers in compliance with internal audit standards. 4. Follow-Up & Risk Monitoring Monitor the execution of agreed-upon audit recommendations. Conduct follow-up audits to evaluate the effectiveness of implemented corrective actions. Track key risk indicators (KRIs) and engage in regular risk assessments. 5. Collaboration and Advisory Work alongside cross-functional teams to establish robust internal controls. Offer insights and guidance on enhancing internal controls and mitigating risks. Participate in fraud investigations and special projects as necessary.

Grade Level: L3Location: IslamabadLast date to apply: 21st April 2026 Role Overview Teknosys, the technology and data analytics arm of Jazz, is reshaping customer engagement through advanced strategies and tools. The Senior Expert in Customer Value Management (CVM) & Contextual Marketing will guide the shift from traditional CVM to AI-powered, real-time contextual marketing. This position focuses on building and managing a sophisticated marketing ecosystem using modern MarTech, data science, and automation. This role goes beyond campaign management. It involves leading marketing execution across digital and traditional channels, while developing next-generation strategies for personalized, lifecycle-driven customer engagement. What You Will Do Strategic Leadership & Growth Management Develop and execute CVM and contextual marketing strategies that support Teknosys’s key business goals. Oversee a portfolio with responsibility for revenue growth, customer lifecycle optimization, churn reduction, and improved engagement and retention. Create scalable frameworks to support hyper-personalized customer journeys. MarTech Architecture & Technical Implementation Lead the rollout and ongoing improvement of the MarTech stack, including campaign management systems, Customer Data Platforms, and journey orchestration tools. Coordinate API integrations across internal systems (such as billing, CRM, app, web) and external platforms. Support real-time decision-making through event-driven architectures. Oversee development of rule-engine logic for dynamic segmentation and trigger-based campaigns. Work with engineering teams to ensure workflows are scalable, fast, and maintain data integrity across all systems. Data Science & Advanced Analytics Collaborate with data teams to design and deploy propensity models, churn prediction models, and next-best-action engines. Translate analytical findings into practical marketing strategies. Champion the use of AI/ML-driven personalization at scale. Governance & Operational Excellence Set up and maintain frameworks for campaign governance. Ensure compliance with data privacy standards, communication frequency policies, and customer experience guidelines. Develop structured processes for campaign approval, performance tracking, and continuous improvement.

Please note this is a proactive talent pipeline. We are actively building a pool of qualified candidates for future job openings.Grade Level: L1/L2Location: IslamabadRole Overview:The NOC Supervision Specialist/Expert operates within a 24/7 shift environment, focusing on fault monitoring, troubleshooting, and providing first-level support for issues related to IT and Core domains. This position reports directly to the Manager of Core Supervision and is part of a dedicated team of five professionals.Key Responsibilities: Monitor and report faults for Core nodes. Engage and escalate issues to relevant stakeholder teams. Support planned network activities. Conduct NMS health checks. Handle service requests. Perform health checks on various platforms and tools. Key Deliverables: Monitor alarms across various domains including CS Core, PS Core, IN, and VAS. Calculate service impact for outage incidents. Manage IN complaints. Process IMEI whitelisting service requests. Conduct Netcool health checks for auto escalations. Monitor and report on major KPI trends. Assist field teams with planned network activities and conduct pre-post verifications. Perform ServiceNow health checks to ensure efficient auto and manual escalations. RAN Responsibilities:Key Responsibilities: Monitor and report faults for RAN nodes. Report incidents of battery theft. Support planned network activities. Assist with preventive maintenance. Support inventory management. Perform NMS health checks. Manage site database. Handle service requests. Conduct health checks on various platforms and tools. Key Deliverables: Report on multiple sites down or fluctuations. Document outages or fluctuations due to power breakdowns or adverse weather conditions. Report BSC/RNC alarms. Monitor Huawei battery alarms and ATPs. Create trouble tickets for individual site issues (e.g., Telco alarms, fluctuations, prolonged outages). Conduct Netcool health checks for auto escalations. Manage preventive maintenance processes as custodians of the end-to-end system. Maintain the database through the inventory management portal. Handle site lock/unlock requests according to SOP. Support field teams for network planned activities. Audit and maintain NOC Live App. Conduct corrective maintenance and generate daily reports.