Expert In Cs Ims Core Operations jobs in Islamabad – Browse 31 openings on RoboApply Jobs

Expert In Cs Ims Core Operations jobs in Islamabad

Open roles matching “Expert In Cs Ims Core Operations” with location signals for Islamabad. 31 active listings on RoboApply Jobs.

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Pakistan Mobile Communication Limited logo
Expert in CS & IMS Core Operations

Pakistan Mobile Communication Limited

Full-time|On-site|Islamabad, Islamabad Capital Territory, Pakistan

Grade Level: L2 Location: Islamabad, Islamabad Capital Territory, Pakistan Application deadline: 22 April 2026 Role Overview The Expert in CS & IMS Core Operations leads CS Core Backoffice and Level 2 Operations at Pakistan Mobile Communication Limited (Jazz). This position requires deep, practical experience with IMS components such as CSCF, ATS, CCF, ENS, …

Apr 15, 2026
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Pakistan Mobile Communication Limited (PMCL) logo
Full-time|On-site|Islamabad, Islamabad Capital Territory, Pakistan

Please note this is a proactive talent pipeline. We are actively building a pool of qualified candidates for future job openings.Grade Level: L1/L2Location: IslamabadRole Overview:The NOC Supervision Specialist/Expert operates within a 24/7 shift environment, focusing on fault monitoring, troubleshooting, and providing first-level support for issues related to IT and Core domains. This position reports directly to the Manager of Core Supervision and is part of a dedicated team of five professionals.Key Responsibilities: Monitor and report faults for Core nodes. Engage and escalate issues to relevant stakeholder teams. Support planned network activities. Conduct NMS health checks. Handle service requests. Perform health checks on various platforms and tools. Key Deliverables: Monitor alarms across various domains including CS Core, PS Core, IN, and VAS. Calculate service impact for outage incidents. Manage IN complaints. Process IMEI whitelisting service requests. Conduct Netcool health checks for auto escalations. Monitor and report on major KPI trends. Assist field teams with planned network activities and conduct pre-post verifications. Perform ServiceNow health checks to ensure efficient auto and manual escalations. RAN Responsibilities:Key Responsibilities: Monitor and report faults for RAN nodes. Report incidents of battery theft. Support planned network activities. Assist with preventive maintenance. Support inventory management. Perform NMS health checks. Manage site database. Handle service requests. Conduct health checks on various platforms and tools. Key Deliverables: Report on multiple sites down or fluctuations. Document outages or fluctuations due to power breakdowns or adverse weather conditions. Report BSC/RNC alarms. Monitor Huawei battery alarms and ATPs. Create trouble tickets for individual site issues (e.g., Telco alarms, fluctuations, prolonged outages). Conduct Netcool health checks for auto escalations. Manage preventive maintenance processes as custodians of the end-to-end system. Maintain the database through the inventory management portal. Handle site lock/unlock requests according to SOP. Support field teams for network planned activities. Audit and maintain NOC Live App. Conduct corrective maintenance and generate daily reports.

Dec 3, 2024
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Pakistan Mobile Communications Limited (PMCL) logo
E-commerce Operations Expert

Pakistan Mobile Communications Limited (PMCL)

Full-time|On-site|Islamabad, Islamabad Capital Territory, Pakistan

E-commerce Operations ExpertGrade Level: L2/L3Location: IslamabadApplication Deadline: 27th March 2026About the Role:The E-commerce Operations Expert will be responsible for overseeing the operational success of the ZARR marketplace, managing various aspects of the e-commerce lifecycle. This includes catalog management, website merchandising, campaign execution, order operations, and partner collaboration.Applicants should have extensive experience with Shopify (preferably Shopify Plus) and a thorough understanding of e-commerce workflows. This ensures the platform functions smoothly, products are showcased effectively, and operational processes enhance customer satisfaction and revenue growth.You will collaborate with Growth, Marketing, Product, and Operations teams to enhance product visibility, maintain catalog integrity, execute campaigns, and streamline operational workflows, all aimed at improving conversion rates, customer satisfaction, and Gross Merchandise Value (GMV) performance.Key Responsibilities:Website & Platform Operations:Oversee daily operations of the ZARR website (Shopify/Shopify Plus) to ensure platform stability and a seamless customer experience.Manage homepage merchandising, collections, navigation, and campaign placements to optimize product discovery and conversion rates.Monitor website functionality across both web and mobile platforms, including product pages, collections, filters, and navigation.Coordinate with Product and Tech teams to address bugs, implement feature enhancements, and support platform improvements.Prepare operational readiness for significant campaigns, seasonal events, and product launches.Catalog & Product Operations:Maintain catalog health across the platform, focusing on product listings, pricing accuracy, inventory levels, and product attributes.Manage product uploads, updates, and categorization to ensure optimal product discoverability and merchandising quality.Identify catalog issues, such as missing images, incorrect pricing, out-of-stock items, and incomplete product data.Assist in onboarding new brands and facilitate the seamless integration of their catalogs into the marketplace.Ensure catalog accuracy to foster customer trust and enhance sales.

Mar 19, 2026
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Pakistan Mobile Communication Limited (PMCL) logo
Digital Product Expert

Pakistan Mobile Communication Limited (PMCL)

Full-time|On-site|Islamabad, Islamabad Capital Territory, Pakistan

Role Overview Pakistan Mobile Communication Limited (PMCL) is looking for a Digital Product Expert in Islamabad. This position focuses on developing and improving digital products, with a strong emphasis on user experience and product quality. What You Will Do Lead efforts to enhance and expand digital product offerings Shape the user experience to meet high standards of functionality and quality Work closely with teams to ensure digital products align with business goals Location Islamabad, Islamabad Capital Territory, Pakistan

Apr 20, 2026
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Pakistan Mobile Communication Limited (PMCL) logo
AML Compliance Expert

Pakistan Mobile Communication Limited (PMCL)

Full-time|On-site|Islamabad, Islamabad Capital Territory, Pakistan

Grade Level: L2 Location: Islamabad, Islamabad Capital Territory, Pakistan Application deadline: 21 April 2026 Role overview The AML Compliance Expert at Pakistan Mobile Communication Limited (PMCL) focuses on identifying and managing risks tied to Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF). This position develops training content, leads awareness sessions, and supports compliance communications, all while maintaining the integrity of internal controls. The role reports directly to the Head of Ethics & Compliance Operations and AML. What you will do Design and implement AML frameworks for fintech, digital platforms, and lifestyle businesses involved in financial transactions, using Artificial Intelligence where appropriate. Apply knowledge of cryptocurrency ecosystems, including blockchain and virtual asset transactions, to manage AML controls and handle suspicious activity reporting. Work with teams to review and update AML-related policies as regulations change, and deliver training to relevant groups. Conduct periodic AML-CTF risk assessments, develop mitigation plans, and ensure alignment with Veon HQ requirements. Help create and deliver both in-person and virtual Ethics & Compliance awareness sessions for HQ and regional offices. Manage the Ethics & Compliance training calendar. Support periodic self-assessments and Monitoring & Testing exercises to evaluate compliance controls. Carry out other tasks assigned by Management. JazzWorld is an equal opportunity employer and values diversity and inclusion in the workplace.

Apr 15, 2026
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Pakistan Mobile Communication Limited (PMCL) logo
Specialist/Expert in OSS/SD Operations & Support

Pakistan Mobile Communication Limited (PMCL)

Full-time|On-site|Islamabad, Islamabad Capital Territory, Pakistan

Please note that this is a proactive talent pipeline. We are continuously seeking exceptional candidates for future job openings.Grade Level: L1/L2Location: IslamabadRole Overview: What is the Specialist/Expert OSS Operations & Support?The Specialist/Expert in OSS Operations & Support will play a pivotal role in overseeing the Operations, Support, and Planning of various Platforms deployed on OSS, EMS, and associated layers, alongside the Service Desk platforms utilized throughout the organization.This position also entails managing CAPEX and OPEX planning and executing departmental budgets.The incumbent will report directly to the Manager of OSS & Network Performance, collaborating with a dedicated team of 12 professionals.Key Responsibilities: Manage daily operations of OSS, EMS, Service Desk, and other related platforms. Formulate strategies to ensure seamless operations and transformation of Service Desk Platforms across the organization. Provide techno-functional support to guarantee the efficient functioning of Service Desk Platforms. Develop proposals and strategies aimed at enhancing cost efficiencies. Conduct tactical planning and execution to mitigate risks and sustain NOC Platforms. Maintain close communication with Supplier/Partner Teams to ensure optimal operations of NOC Platforms. Collaborate with Sourcing/Procurement teams for timely delivery, enabling the NOC to achieve strategic and transformational goals. Continuously explore emerging technologies/platforms for potential adoption, facilitating cutting-edge deployments and modernization for NOC. Role Overview: What is the Specialist/Expert Service Desk Solutions?This position is responsible for the in-house development of applications and utilities that support the rapidly evolving business needs of the organization. Furthermore, this role supports several automation initiatives to enhance operational efficiency.The Specialist/Expert will report directly to the Manager of SQM & Automation Support.Key Responsibilities: Develop and customize software solutions tailored to business requirements, particularly in relation to ITSM and IT Asset Management Platforms. Create and implement source code for new applications. Test and debug code to ensure functionality. Evaluate existing applications, performing updates and modifications as necessary. Develop technical documentation to accurately represent the design and code of new applications. Design innovative prototypes in accordance with specifications. Assess existing applications for reprogramming, updates, and feature enhancements. Engage in a variety of Automation and ETL jobs to improve process efficiency. Prepare technical documents and handbooks to clearly articulate application design and code.

Dec 3, 2024
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Motive logo
Full-time|On-site|Pakistan - Islamabad

Who We Are:Motive is dedicated to empowering those who manage physical operations, providing innovative tools that enhance safety, productivity, and profitability. For the first time, safety, operations, and finance teams can seamlessly oversee their drivers, vehicles, equipment, and fleet expenses within a single, integrated system. Our industry-leading AI technology offers complete visibility and control, significantly minimizing manual workloads through automation and simplification of tasks.With nearly 100,000 customers across diverse sectors, including transportation, logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector, we are transforming the industry. Learn more about us at gomotive.com.Job Description:About the Role:As an Associate Manager, you will play a pivotal role in fostering the growth and development of team members to align with organizational objectives. Your primary responsibility will be to motivate and support line management (pod leadership) while leading a team of over 100 employees. You will strategically enhance their performance by managing multiple programs concurrently.Your responsibilities will encompass overseeing performance metrics, facilitating growth, and improving efficiency for line managers. You will create strategies for performance management, including developing Key Performance Indicators (KPIs) for all roles, recognizing high and low performers, and implementing Performance Improvement Plans for those needing support to meet established standards.Collaborating with various department directors, internal managers, and other stakeholders will be crucial in this role as you work towards unlocking the full potential of your team and driving collective success.

Feb 12, 2026
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Translation Empire logo
Full-time|On-site|Islamabad, Islamabad Capital Territory, Pakistan

Join Translation Empire as an Assistant Operations Manager and become a pivotal part of our dynamic team! We seek an agile leader and a quick learner capable of adapting to evolving challenges and transforming team dynamics for optimal performance. Key Responsibilities:Oversee a team of 50 to 60 employees, ensuring effective department management.Execute departmental operations efficiently within the allocated resources, including leave and shift management.Empower team members to deliver exceptional performance according to defined roles and responsibilities.Establish and uphold customer service standards through recognized benchmarks.Conduct regular progress and development meetings with staff to foster growth.Maintain strong follow-up on ongoing projects to ensure timely completion.Develop a performance-driven team focused on achieving assigned targets.Create a professional and equitable work environment for all team members.Implement company policies and procedures effectively.Regularly review KPIs, conduct performance analyses, and identify areas for improvement.Assess training needs and facilitate staff development for future roles.Drive operational enhancements and contribute to business development initiatives.Design and improve processes for the betterment of the business.

Apr 29, 2025
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Pakistan Mobile Communications Limited (PMCL) logo
HLR & VAS Operations Specialist

Pakistan Mobile Communications Limited (PMCL)

Full-time|On-site|Islamabad, Islamabad Capital Territory, Pakistan

Grade: L1 Location: Islamabad Application deadline: 26 April 2026 Role overview Pakistan Mobile Communications Limited (PMCL) is hiring an HLR & VAS Operations Specialist for its Islamabad office. The role focuses on managing and improving HLR (Home Location Register) and Value-Added Services (VAS) operations. Integrating digital and AI-driven solutions is a key part of this position, aiming to enhance both network performance and customer experience. The specialist acts as a bridge between traditional network management and new digital methods, helping to ensure the network remains reliable and ready for future demands. This position reports to the Manager, HLR/VAS Planning & Operations, and leads a team of 12. Main responsibilities HLR & VAS System Management: Oversee daily operations, maintenance, configuration, and troubleshooting for HLR, HSS, SMSC, Smart Care/CEM, and other VAS platforms. Performance Optimization & Monitoring: Track network performance, identify bottlenecks, and implement improvements to maintain strong service delivery and high availability across HLR and VAS systems. Digitalization Initiatives: Find opportunities to automate routine HLR and VAS tasks using scripting languages (such as Python or Perl) and automation tools, reducing manual work and improving efficiency. Data Analysis & Reporting: Use SQL, Oracle, or similar tools to extract and analyze operational data. Support performance improvement, capacity planning, and digitalization by preparing detailed reports on network health, performance, and digital initiatives. Incident Management & Resolution: Take ownership of incidents, troubleshoot complex HLR and VAS issues, and coordinate with internal teams and vendors for timely resolution and Root Cause Analysis (RCA). Process Improvement: Propose and implement new digital tools and methods to improve operational processes. Documentation: Keep accurate and current documentation for all network processes and configurations.

Apr 21, 2026
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Pakistan Mobile Communication Limited (PMCL) logo
Cyber Security Operations Specialist

Pakistan Mobile Communication Limited (PMCL)

Full-time|On-site|Islamabad, Islamabad Capital Territory, Pakistan

Role Overview Pakistan Mobile Communication Limited (PMCL) is hiring a Cyber Security Operations Specialist in Islamabad. This position focuses on protecting the company’s digital assets and infrastructure. The role involves identifying security vulnerabilities, responding to incidents, and applying measures to secure sensitive information.

Apr 20, 2026
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Pakistan Mobile Communication Limited (PMCL) logo
Specialist in Analytics & Traffic Operations

Pakistan Mobile Communication Limited (PMCL)

Full-time|On-site|Islamabad, Islamabad Capital Territory, Pakistan

Specialist in Analytics & Traffic OperationsGrade Level: L1/L2Location: IslamabadLast Date to Apply: 27th March 2026About the Role:As a Specialist in Analytics & Traffic Operations, you will play a pivotal role in enhancing ZARR’s data intelligence capabilities across various domains, including marketing, traffic operations, and strategic partnerships. This position emphasizes the creation of scalable reporting frameworks, the automation of performance dashboards, and the extraction of actionable insights to facilitate informed decision-making within the organization.You will serve as the primary analytics partner for Growth, Marketing, Operations, Commercial, and Product teams, ensuring that performance insights are effectively converted into opportunities for enhancing traffic, conversion rates, GMV, and operational efficiencies. Key Responsibilities: Performance Analytics & Growth InsightsDevelop and maintain automated dashboards that monitor traffic, GMV, conversion rates, campaign performance, and operational metrics.Conduct analyses on performance metrics across Meta Ads, Google Ads, and various marketplace channels to uncover growth opportunities and optimization strategies.Establish and maintain frameworks for funnel, cohort, trend, and baseline performance analysis.Assist in audience segmentation analysis and partner-specific reporting requirements (e.g., Jazz, JazzCash, marketplace collaborations).Ensure the integrity, consistency, and governance of data across all reporting outputs.Operations & Performance EfficiencyMonitor operational KPIs, including SLA compliance, order turnaround time (TAT), fulfillment performance, and logistics efficiency.Analyze order lifecycle and OMS datasets to identify operational bottlenecks and areas for enhancement.Support exception reporting and root-cause analysis for issues related to cancellations, delays, returns, and order processing.Cross-Functional CollaborationAct as the central analytics partner for Marketing, Operations, Commercial, and Product teams.Collaborate closely with internal stakeholders to align performance insights with business growth objectives.Translate complex datasets into clear, actionable insights for leadership and informed decision-making.Support campaign reviews and cross-functional initiatives to drive performance improvements.

Mar 19, 2026
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prime-system logo
Full-time|On-site|Islamabad, Islamabad Capital Territory, Pakistan

Description:The Security Analyst I position plays a vital role within our organization. The primary responsibility involves monitoring customer environments for security incidents. This entails assessing the scope of threats, evaluating their business impact, and recommending the best course of action to mitigate and resolve issues. The Cybersecurity Technician will act as an escalation point for complex cybersecurity incidents and will need to effectively communicate with all relevant stakeholders during event management.Responsibilities:Oversee security event monitoring and incident response ticket queues, ensuring adherence to service level agreements.Timely transfer cybersecurity tickets to relevant clients or internal contacts.Clearly communicate indicators of compromise, isolation measures, and remediation strategies.Analyze system, security, and application logs to diagnose issues, identify unusual behavior, and eliminate false positives.Utilize End Detection and Response tools to investigate alerts and anomalies, constructing accurate timelines related to potential compromises.Follow established protocols for investigating, escalating, containing, or eradicating malicious activities.Prepare and present comprehensive reports to clients, team members, and management to share security information and performance metrics.Contribute insights and suggestions for enhancing internal processes and procedures related to SOC operations.Engage in threat-hunting exercises and other special projects as needed.Adhere to our established standards and processes to ensure predictable outcomes for clients.Additional Responsibilities:Maintain accurate and up-to-date timesheets, documenting all troubleshooting and communication with clients.Receive mentorship and constructive feedback from peers and supervisors.Escalate complex issues to more senior resources or appropriate teams when necessary.Collaborate with management to review ticket statuses.

Mar 24, 2026
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EMPIRE GROUP logo
Full-time|On-site|Islamabad, Islamabad Capital Territory, Pakistan

Join the forefront of the translation and interpretation sector with EMPIRE GROUP, the UK's premier provider in this field. We are actively seeking a dedicated Operations Manager to become part of our dynamic team at our office situated in Phase 7, Bahria Town, Islamabad. The successful candidate will play a pivotal role in strategizing, enhancing operational efficiency, managing resource procurement, and ensuring compliance with industry standards. You will have the opportunity to mentor team members, elevate customer service quality, and instill best practices throughout the organization.Key Responsibilities: Oversee operations to ensure they are executed efficiently and cost-effectively. Enhance operational management systems, processes, and best practices. Ensure organizational processes comply with legal regulations. Analyze financial data for profitability improvement. Manage financial budgets and forecasting. Conduct quality control and monitor production KPIs. Implement policies effectively and uphold company values. Develop, implement, and review operational policies and procedures. Foster a company culture that champions performance and morale. Ensure all legal and regulatory documentation is maintained and compliant. Collaborate with management in the UK & PK to define core values, mission, and strategic goals. Identify challenges and opportunities for growth within the company. Build and maintain partnerships with other organizations.

Mar 3, 2025
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Pakistan Mobile Communication Limited (PMCL) logo
Cyber Security Operations Center Specialist

Pakistan Mobile Communication Limited (PMCL)

Full-time|On-site|Islamabad, Islamabad Capital Territory, Pakistan

Grade: L1 Location: Islamabad, Islamabad Capital Territory, Pakistan Application Deadline: 30 April 2026 Role overview The Cyber Security Operations Center Specialist helps protect Pakistan Mobile Communication Limited (PMCL) from cyber threats. This role centers on monitoring security events with tools such as SIEM and EDR, identifying potential incidents, and working with stakeholders to respond and reduce risks. The specialist reports to the Stream Head of Cyber Security and collaborates with a team of 10 professionals. Main responsibilities Identify, categorize, prioritize, and investigate security events quickly, following established triage and response procedures. Analyze logs from sources such as firewalls, network devices, infrastructure servers, and threat intelligence platforms. Monitor event queues for possible security incidents using Enterprise Security Management tools, ensuring processes are followed. Conduct initial investigations and triage of incidents, escalating or closing cases as needed. Maintain detailed shift logs, document activities, and communicate findings clearly to tier 2 analysts. Stay updated on emerging threats and vulnerabilities through ongoing research and intelligence gathering. Handle additional tasks as outlined in the console monitoring procedure.

Apr 24, 2026
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prime-system logo
Full-time|On-site|Islamabad, Islamabad Capital Territory, Pakistan

Join our dynamic team as a NOC Engineer (Network Operations Center Engineer) at prime-system, where you will play a pivotal role in ensuring a stable and secure IT environment for our clients. In this critical position, you will proactively address and resolve potential issues, ensuring optimal network performance while performing routine maintenance on network devices. Your ability to adhere to best practices, anticipate challenges, and effectively manage high-pressure situations will be essential in delivering exceptional customer service. Key Responsibilities: · Utilize scripting and automation tools to enhance processes and minimize the time spent on troubleshooting issues.· Design and implement automation solutions aimed at reducing failure rates and the need for engineer intervention in ticket resolution.· Create innovative tools that empower engineers to address issues more efficiently and swiftly.· Develop self-service solutions for clients to independently manage common problems.· Draft proformas for each automation initiative to evaluate potential time or cost savings, work completion timelines, and the anticipated return on investment (ROI).· Securely maintain a repository of scripts.· Generate regular progress reports on automation initiatives.· Create customized reports for the NOC and Service Desk using tools such as Power BI and BrightGauge.· Automate patch management for Windows, third-party applications, and Mac systems using tools like Kaseya VSA, Addigy, and Intune.· Oversee and update the RMM platform, Kaseya, along with the analytics platform, BrightGauge.· Provide automated reports on patch statuses and endpoint compliance.· Collaborate with other IT teams to ensure smooth integration of automation solutions with existing systems and workflows.· Maintain comprehensive documentation of automation scripts, tools, and procedures.· Offer technical support and guidance to clients and colleagues regarding automation strategies and best practices.

Feb 24, 2026
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Motive logo
Full-time|Hybrid|Hybrid - Islamabad

Who We Are:Motive empowers those managing physical operations by providing innovative tools that enhance safety, productivity, and profitability. For the first time, safety, operations, and finance teams can oversee their drivers, vehicles, equipment, and fleet-related expenditures through a unified system. Coupled with industry-leading AI, the Motive platform offers comprehensive visibility and control, significantly minimizing manual workloads through automation and simplification of tasks.With nearly 100,000 customers ranging from Fortune 500 companies to small businesses, Motive serves a diverse array of sectors, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and public services.Visit gomotive.com to learn more.About the Role: Step into the role of Business Strategy & Operations Analyst II at Motive, where you'll be pivotal in driving innovation, efficiency, and scalability within our Sales Operations team. As a strategic partner to Sales and GTM leaders, you'll leverage data, optimize processes, and foster cross-functional collaboration to enhance performance across the revenue organization.This high-impact position is ideal for individuals who thrive in dynamic environments, enjoy tackling complex challenges with data, and are passionate about supporting a rapidly growing B2B SaaS enterprise.What You’ll Do: Deliver Data-Driven Insights: Analyze sales performance, funnel metrics, and operational KPIs to support informed decision-making.Own Dashboards & Reporting: Develop and maintain scalable dashboards using tools such as Google Sheets, Tableau, or Salesforce to provide actionable insights.Support Strategic Projects: Assist in territory planning, pipeline management, and other key initiatives.

Feb 12, 2026
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Pakistan Mobile Communication Limited (PMCL) logo
Senior Vendor Management Specialist - Call Center Operations

Pakistan Mobile Communication Limited (PMCL)

Full-time|On-site|Islamabad, Islamabad Capital Territory, Pakistan

Grade Level: L2Location: IslamabadLast date to apply: 3rd April, 2026 About the Role:As an Expert in Vendor Management within Call Center Operations, you will play a pivotal role in enhancing the efficiency of vendor inbound operations. Your primary responsibility will be to ensure a smooth integration between external vendors and internal stakeholders, optimizing performance and service delivery.This position reports directly to the Manager of Vendor Operations (Call Center & Back Office).Key Responsibilities:Oversee and manage nationwide assigned segment/queue operations, ensuring that performance targets are consistently achieved.Collaborate with support departments to address runtime issues and manage reporting and statistics efficiently.Conduct regular performance checks, monitor Service Level (SL) and Average Handling Time (AHT) metrics, and analyze operational data to provide constructive feedback to both vendors and internal teams for enhancing quality standards, First Call Resolution (FCR), Net Promoter Score (NPS), and other key performance indicators (KPIs).Validate invoices, perform blackout checks, and process billing, including sanity checks on reported hours and downtime.Forecast call volumes and plan as well as execute outbound projects according to stakeholder requirements.Manage CMS and skill sets, including login creation, database administration, and account management aligned with agreed Full-Time Equivalents (FTEs).Identify productivity issues and implement corrective measures to mitigate drops in SL, quality, NPS, and FCR.Ensure all business partners are well-informed of company policies, procedures, and codes of conduct.Monitor vendor operations to ensure compliance with Jazz HSSE policies.Handle any additional tasks, requirements, or projects as needed.Provide round-the-clock operational support. At Jazz, we are committed to diversity and inclusion, fostering a workplace where everyone can thrive.

Mar 27, 2026
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Pakistan Mobile Communication Limited (PMCL) logo
Channel Development Expert

Pakistan Mobile Communication Limited (PMCL)

Full-time|On-site|Islamabad, Islamabad Capital Territory, Pakistan

The Channel Development Expert at Pakistan Mobile Communication Limited (PMCL) in Islamabad plays a central role in shaping the effectiveness and governance of Jazz’s B2B sales channels. This position focuses on analyzing channel performance, closing operational gaps, and supporting initiatives that drive productivity and discipline within the sales pipeline. The role reports directly to the Channel Development Manager. What you will do Identify and address performance gaps in channel operations, leading projects to enhance productivity, pipeline quality, and sales effectiveness. Drive cross-functional efforts to refine channel processes, strengthen governance structures, and improve operational efficiency. Assist in developing and implementing strategic initiatives that support the B2B channel ecosystem. Monitor pipeline hygiene and assess risks that could impact forecasting accuracy. Analyze pipeline trends, providing insights into gaps, risks, and revenue opportunities. Develop and maintain governance frameworks for managing accounts, opportunities, and channel responsibilities. Ensure compliance with established channel processes and governance policies, highlighting and addressing deviations. Conduct in-depth analyses of channel performance to identify areas for improvement and translate complex data into actionable insights for leadership. Support strategic decisions by surfacing performance gaps, operational bottlenecks, and growth opportunities. Key deliverables Channel governance frameworks and systems for monitoring compliance Improved pipeline hygiene and more accurate forecasting Performance analyses that highlight productivity gaps and areas for enhancement Cross-functional channel development initiatives delivered from concept to execution Executive-level presentations summarizing channel performance, insights, and risks Recommendations and strategies for process improvements Role focus Business analysis Governance and compliance Project management within sales channels Enabling informed decision-making for sales leadership

Apr 29, 2026
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Pakistan Mobile Communication Limited (PMCL) logo
Expert Experience Delivery Specialist

Pakistan Mobile Communication Limited (PMCL)

Full-time|On-site|Islamabad, Islamabad Capital Territory, Pakistan

Grade: L2Location: IslamabadLast Date to Apply: 16 April 2026 About the Role:The Expert Experience Delivery Specialist is responsible for overseeing and managing complex projects and tasks related to employee experience within the People Experience department (HR). This role encompasses a comprehensive approach from planning through to data consolidation, covering areas such as Onboarding, Off-Boarding, Financial Governance, and Case/Employee Request Management. Key Responsibilities:Manage end-to-end reporting of employee experience ratings, service KPIs, payroll cost variations, and vendor spending trends across all People Operations domains.Evaluate employee experience feedback and case management trends to pinpoint strengths, weaknesses, recurring issues, and areas for improvement.Monitor payroll and benefits cost variations, identifying anomalies and potential optimization opportunities.Analyze vendor service delivery patterns to discover cost efficiencies and utilization trends.Create clear and insightful monthly analytics presentations and dashboards to consolidate multi-domain data for leadership review.Translate complex data into actionable insights, focusing on trends and correlations affecting employee experience and operational efficiency.Propose data-driven recommendations to enhance employee experience and operational effectiveness.Support management reviews by delivering insights, recommendations, and progress updates, incorporating feedback into revised action plans.Establish benchmarks for experience, cost, and service metrics, tracking progress against defined standards.Ensure timely tracking and reporting of the outcomes of approved interventions.Prepare quarterly and annual summaries showcasing improvements, strategy adjustments, and measurable impacts on employee experience.Foster continuous improvement by identifying automation and reporting enhancements across People Operations analytics.Collaborate closely with Onboarding, Offboarding, Financial Governance, Vendor Management, and Case Management teams to ensure data accuracy and alignment.

Apr 10, 2026
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Pakistan Mobile Communication Limited (PMCL) logo
Brand Manager - Core (Proactive Pipeline)

Pakistan Mobile Communication Limited (PMCL)

Full-time|On-site|Islamabad, Islamabad Capital Territory, Pakistan

Join our dynamic team as a Brand Manager for the Core Proactive Pipeline at Pakistan Mobile Communication Limited. We are seeking a strategic thinker with a passion for brand development to lead initiatives that enhance our market presence. You will be responsible for crafting innovative marketing strategies to elevate brand awareness and drive customer engagement. Collaborate with cross-functional teams to ensure alignment with business objectives and execute projects that deliver measurable results.

Apr 7, 2026

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