Telesales Recovery Specialist (Account Management)

About LamudiAt Lamudi, our mission is to offer every Indonesian a reliable and trustworthy method for purchasing property. We leverage technology to empower over 10,000 real estate agents and hundreds of property developers, connecting them with millions of potential buyers who were previously inaccessible. As a leading property technology company, Lamudi.co…

Lamudi connects property seekers with real estate agents and developers across Indonesia. The platform supports millions of buyers and over 10,000 partners, using technology to make property transactions smoother and more transparent. Role overview The Telesales Acquisition Specialist, based in Jakarta, focuses on reaching out to customers who have not renewed their contracts or have become inactive. Success in this role depends on strong communication abilities and an interest in both telesales and account management. What you will do Contact former customers to understand their reasons for leaving and work to rebuild trust. Offer tailored solutions, such as competitive pricing or incentives, to encourage contract renewals. Identify the causes of customer churn and share findings to help reduce future losses. Collaborate with Business Development, account management, and product teams to turn lost opportunities into renewed business. Requirements Strong communication skills Interest in telesales and account management

Join Amar Bank as a Desk Collection & Recovery Specialist, where you will play a crucial role in managing collections and recovery processes. Your expertise will help ensure financial stability and client satisfaction. We seek a detail-oriented and dedicated individual to contribute to our dynamic team in Jakarta.

Join Cermaticom as a Telesales Representative specializing in collateral loans. In this dynamic role, you will engage with potential clients to assess their needs and promote our financial products tailored to their requirements. Your excellent communication skills and persuasive abilities will be vital in converting leads into satisfied customers.

Join cermaticom as a Key Account Specialist, where you'll play a pivotal role in managing and nurturing relationships with our key clients. As a Mandarin speaker, you will facilitate communication and ensure that our clients receive outstanding service tailored to their needs. This is an exciting opportunity to leverage your language skills and account management expertise to drive client satisfaction and business growth.

This position involves making a high volume of outbound sales calls to previous guests of Accor hotels, specifically targeting the Singapore market. The ideal candidate will demonstrate fluency in English and possess the confidence to engage customers, establishing rapport while identifying their needs and effectively communicating the benefits of the Accor Plus membership. Utilizing the Accor Plus sales approach, the role requires skill in uncovering sales opportunities, addressing customer objections, and successfully closing sales. This position operates in a dynamic, target-oriented environment, necessitating the achievement of daily performance benchmarks, including completing 200 or more outbound calls within an eight-hour shift, while ensuring high-quality interactions and maintaining excellent conversion rates.

Oversee the execution of client retail strategies across the region, with a strong emphasis on both People and Retail Management.Establish and nurture robust relationships with key clients to ensure exceptional customer satisfaction and high retention rates.Lead, inspire, and cultivate a team of retail staff or account managers in the region, driving them to achieve or surpass performance objectives.Continuously monitor and evaluate regional performance metrics (sales, profitability, customer satisfaction, etc.) to ensure all targets are successfully met.Expand the client portfolio by engaging with offline retail businesses.

Amartha is a pioneering technology firm dedicated to fostering shared prosperity by developing innovative digital financial solutions tailored for the grassroots economy. Established in 2010 as a microfinance institution, Amartha bridges the gap between rural, women-led micro-enterprises and affordable capital. As we evolve into a tech-centric company, we are constructing a comprehensive microfinance ecosystem that integrates with the expanding digital economy through capital, investment, and payment services. By enhancing the competitiveness of micro and small entrepreneurs, Amartha empowers women-led MSMEs, generates employment opportunities, and promotes inclusive economic growth.About the RoleAs a Senior Accounting Specialist, you will play a crucial role in managing financial records, reconciling data, and maintaining essential supporting documents.Key ResponsibilitiesEnsure accurate and timely recording of all accounting records.Oversee monthly closing processes and deliver regular reports punctually.Maintain all supporting documentation necessary for the audit process.Collaborate with the Lead and business/product teams to establish accounting entries for new products.Monitor audit and accounting issues effectively.QualificationsBachelor’s degree in Accounting with over 5 years of pertinent experience in financial services, including 2-3 years at a prestigious Big 4 consulting firm.Solid grasp of accounting principles and journal entries, with a proven track record in managing monthly closings and financial reporting.Hands-on experience with system migration projects, along with proficiency in Excel, data analysis, and spreadsheet management.Self-driven, detail-oriented, and adept at working effectively with cross-functional teams and external stakeholders.At Amartha, we are committed to fostering a workplace that values diversity, ensures equity, and promotes inclusion. We recognize that diverse perspectives—shaped by gender, age, race, ethnicity, education, culture, and life experiences—drive innovation and growth.We invite individuals from all backgrounds to join us in creating an environment where everyone feels respected, valued, and empowered. Our promise is to provide equal opportunities and cultivate a sense of belonging that enables our employees to flourish and make meaningful contributions.

Develop and evaluate comprehensive financial reports to guide strategic decision-making.Oversee the budgeting process on a monthly and annual basis, ensuring alignment with company objectives.Manage accounting records and optimize cash flow strategies for efficiency.Identify financial risks and propose actionable recommendations to mitigate them.Stay informed about local laws and tax regulations to ensure compliance and avoid penalties.

Responsibilities:Acquire and sustain a comprehensive understanding of financial reporting and general ledger structure.Generate timely financial reports to ensure the accuracy of recorded financial statements.Develop standard supplemental reports that offer analytical insights into the financial drivers influencing P&L and balance sheet performance.Coordinate with external auditors and oversee the financial auditing process and reporting.Support management in the annual budgeting process in collaboration with Financial Planning & Analysis (FP&A).Create ad-hoc reports to facilitate financial line item investigations and resolutions, along with conducting analyses to aid senior management decisions.Identify and suggest opportunities to enhance overall company profitability.Manage Net Working Capital (NWC) concerning Accounts Receivable, Inventory, Accounts Payable, and Fixed Asset Management.Collaborate closely with various teams to ensure adherence to Finance Policies and Procedures.Enhance and refine business processes and procedures.Oversee tax compliance.Perform any other ad-hoc duties as assigned.

PayJoy, Inc. is looking for a Key Account Manager based in Jakarta. This position centers on building and maintaining strong relationships with major clients, focusing on both retention and growth. Role overview The Key Account Manager works closely with clients to understand their business needs and deliver solutions that fit. The role involves regular communication with key stakeholders, ensuring that service delivery meets high standards and client expectations. What you will do Develop and nurture relationships with important clients Identify new business opportunities within existing accounts Negotiate contracts and terms to support mutual goals Coordinate with internal teams to provide tailored solutions Requirements Strong communication skills and the ability to build trust with clients Experience in account management or a related field Ability to understand client objectives and align services accordingly

UiPath is seeking a Senior Partner Account Manager based remotely in Jakarta. This role centers on strengthening engagement with key partners and supporting their growth. Building and maintaining strong, productive relationships will be at the heart of daily work. Key responsibilities Develop and nurture long-term relationships with important partners, focusing on collaboration and mutual growth Design and execute account management strategies that reflect UiPath’s business direction Collaborate with cross-functional teams to ensure partner satisfaction and ongoing success Drive partner performance through regular communication and tailored initiatives Requirements Background in account management and partner relations Ability to create strategies that benefit both partners and UiPath Excellent communication and relationship-building abilities Comfort working with multiple teams to achieve shared goals This position plays a key part in UiPath’s mission to advance automation by building effective partnerships.

We are seeking a highly motivated and detail-oriented Assistant Manager in Accounting to join our expanding finance team at Expeditors. In this role, you will play a crucial part in managing financial reporting, ensuring compliance with accounting standards, and supporting the overall financial health of the organization.

Join our dynamic team at Coface as a Senior Account Manager, where you will play a crucial role in managing and expanding client accounts. Your strategic vision and client-focused approach will be key in driving our success in the region. You will be responsible for building strong relationships, understanding client needs, and delivering tailored solutions that contribute to their growth.

Join Amar Bank as an Accounting & Regulatory Reporting Specialist where you will play a pivotal role in ensuring compliance with financial regulations and standards. You will be responsible for the preparation and submission of accurate financial reports while collaborating with various departments to enhance reporting processes. This is an exciting opportunity to contribute to the financial integrity of our organization.

InMobi Advertising is a global technology leader empowering marketers to seize critical moments. Our innovative advertising platform connects with over 2 billion individuals across 150+ countries, transforming real-time context into impactful business outcomes while adhering to privacy-first principles. Trusted by more than 30,000 brands and premier publishers, InMobi is a fusion of intelligence, creativity, and accountability. By leveraging lock screens, applications, televisions, and the open web through AI and machine learning, we deliver engaging attention, tailored personalization, and quantifiable results.Through Glance AI, we are pioneering AI Commerce, reimagining e-commerce with inspiration-driven discovery and shopping. Seamlessly integrated into daily consumer technology, Glance AI turns every screen into a portal for immediate, personalized, and delightful discovery. Covering a spectrum of categories including fashion, beauty, travel, accessories, home décor, pets, and more, Glance AI crafts deeply personalized shopping experiences. Utilizing rich first-party data and unmatched consumer reach, it harnesses InMobi’s global scale, insights, and targeting capabilities to create high-impact, performance-driven shopping journeys for brands around the globe.As a recognized Great Place to Work, and acknowledged by MIT Technology Review and Fast Company’s Top 10 Innovators, InMobi fosters an environment where bold ideas create global impact. Supported by esteemed investors such as SoftBank, Kleiner Perkins, and Sherpalo Ventures, InMobi has a presence in San Mateo, New York, London, Singapore, Tokyo, Seoul, Jakarta, Bengaluru, and beyond.At InMobi Advertising, you'll have the chance to influence how billions of users connect with content, commerce, and brands worldwide. To learn more, visit www.inmobi.com

Company Overview:DVI Solutions, established in 2002, is a premier provider of audio-visual solutions dedicated to enhancing communication and collaboration for our clients. With a footprint across various countries including Singapore, Thailand, Shanghai, Hong Kong, the Philippines, Vietnam, India, Malaysia, and Indonesia, we cater to a diverse clientele comprising corporations, government entities, educational institutions, retail businesses, hotels, and more. Our commitment to excellence has made us a trusted partner in achieving effective communication across borders.Position Summary:We are on the lookout for a meticulous and proactive Accounts Payable (AP) Specialist to be part of our dynamic team in Jakarta. This pivotal role involves managing supplier invoices, processing payments accurately, and facilitating vendor communications. The ideal candidate will have a robust understanding of accounting principles, complemented by practical experience in invoice processing and reconciliations.Core Responsibilities:Accurately process supplier invoices and payments within the accounting system.Conduct 3-way matching (Purchasing Order, Delivery Order, Invoice) to ensure proper verification and approval.Reconcile vendor statements and promptly resolve discrepancies.Maintain precise and updated accounts payable records and documentation.Professionally handle vendor inquiries via email in a timely manner.Assist in month-end closing activities related to accounts payable.

Lamudi aims to make property transactions easier and more transparent across Indonesia. Through its online platform, Lamudi.co.id, the company connects thousands of real estate agents and property developers with buyers nationwide, helping simplify the process for everyone involved. Role overview The Strategic Account Manager for City Expansion is based in Jakarta and plays a key part in Lamudi’s growth into new urban markets. This role manages the entire relationship with major agency partners, from the first introduction to ongoing support. The work centers on expanding Lamudi’s reach by building and maintaining strong partnerships with real estate agencies. What you will do Identify and secure new agency accounts in target cities Onboard new partners and ensure they have the tools and knowledge to succeed on the platform Support agency partners throughout their relationship with Lamudi Translate company growth goals into practical field strategies Share market insights to inform expansion plans Build relationships with senior agency leaders and close new partnership deals

Become a Payroll Specialist at Ajaib!At Ajaib, we are dedicated to transforming the investment landscape in Indonesia, making it accessible and straightforward for everyone. As our team expands, we are eager to welcome a committed Payroll Specialist to our People team. This vital role is integral in ensuring precise and prompt payroll processing while upholding compliance with legal obligations and company protocols.Key Responsibilities:Administer payroll for all team members, guaranteeing the accuracy of time sheets and payroll details.Accurately process monthly payroll and ensure timely salary distributions.Maintain and update employee master databases, encompassing salary components, allowances, and deductions.Manually prepare and calculate payroll utilizing Microsoft Excel and HRIS platforms.Reconcile payroll reports to verify accuracy and consistency.Prepare and submit monthly and annual PPh 21 (income tax) reports.Generate and distribute employee tax slips (Form 1721-A1).Assist with BPJS administration (Ketenagakerjaan & Kesehatan).Manage daily administrative tasks, including data entry, document organization, and payroll-related reporting.Qualifications:Bachelor’s degree in Finance, Accounting, Human Resources, or related fields.Fundamental understanding of payroll processes, PPh 21, and BPJS (Ketenagakerjaan & Kesehatan).Familiarity with Indonesian labor laws and tax regulations.Proficient in Microsoft Excel (including basic formulas such as VLOOKUP, IF, and Pivot Tables).Experience in manual payroll calculations and utilizing HRIS systems is a plus.Exceptional attention to detail and strong organizational skills.Ability to manage sensitive and confidential information with discretion.Strong communication skills to professionally address employee inquiries.Benefits:Join us and help create a brighter financial future for Indonesia!

Join Our Dynamic TeamBecome a vital member of the Commercial (Non-Merchant) Enterprise & Channel team at Grab Indonesia. Our team is dedicated to forging strategic partnerships with some of the nation's key clients, including those within the Financial Services sector, Government, State-Owned Enterprises (SOEs), telecommunications providers, and large conglomerates. Our VisionWe aim to unlock substantial growth opportunities for Grab while contributing to the long-term value of Indonesia's digital economy. Our focus on rapid execution enhances revenue and builds industry trust. Role OverviewAs the Assistant Manager for Key Account Management in the Non-Merchant Commercial sector focused on the Financial Services industry, you will be responsible for acquiring, managing, and expanding a portfolio of strategic corporate clients, particularly within Government and SOE sectors. Your role will emphasize disciplined execution of quarterly commercial objectives, promoting multi-product adoption, and fostering enduring strategic relationships. This position is fully on-site in Jakarta and reports directly to the Manager.Key ResponsibilitiesDrive revenue growth and promote multi-product adoption (including GrabCar Premium/HVR, Grab for Business, GrabFood, GrabMart, and ESG/EV initiatives) within your portfolio of clients.Establish and nurture mid-to-senior-level relationships within government and SOE accounts.Implement commercial strategies and contribute to shaping Grab's role in Indonesia's digital and regulatory landscape.Work collaboratively across departments to develop impactful business solutions. Essential TasksBusiness Development: Identify, pursue, and secure new accounts while enhancing the adoption of Grab for Business offerings among existing clients, aligning with Grab's Non-Merchant Enterprise objectives.Relationship Management: Sustain senior-level connections with decision-makers, acting as a trusted advisor and leading negotiations to achieve mutually beneficial outcomes.Operational Excellence: Ensure disciplined management of sales pipelines, accurate forecasting, and accountability in achieving sales targets.Data Utilization: Leverage CRM/Salesforce and analytics tools to track performance, forecast pipelines, and utilize AI for research and client insights.Team Collaboration: Partner with Marketing, Product, and Finance teams to create scalable solutions that meet client demands and reach performance targets.