IT Support Engineer

ICAP Outsourcing Solutions is a premier B2B service provider in Greece, boasting over 55 years of excellence in the market. We offer a diverse range of services, categorized into four key areas:Outsourcing and Human Resource servicesCustomer Service and Promotion of Products and Services through telephone and various communication channelsConsulting Services…

Join Renesas Electronics Corporation as a Requirements Management Support Engineer, where you will play a pivotal role in enhancing our product development processes. In this dynamic position, you will collaborate with cross-functional teams to gather, analyze, and manage requirements effectively. Your expertise will be crucial in ensuring that all stakeholder needs are addressed, facilitating seamless communication between engineering and project management teams.

Join ICAP Outsourcing Solutions, a premier B2B service provider in Greece with over 55 years of expertise, as a Senior IT Support Engineer in our dynamic IT Helpdesk team. You will report directly to the IT Operations Director and be instrumental in delivering top-tier 1st and 2nd level IT support to users across various business units while ensuring optimal system reliability and security.This position provides a unique opportunity to thrive within a collaborative and stable environment that prioritizes work–life balance.Key Responsibilities:Deliver daily end-user IT support both remotely and on-site.Oversee the management and maintenance of PCs, laptops, and endpoints.Diagnose and fix hardware, software, and network problems.Log, track, and resolve support tickets in accordance with established SLAs.Administer Active Directory functions including onboarding/offboarding and security groups.Manage cloud-based platforms such as RMM and Microsoft 365.Ensure adherence to operational and security procedures.Prepare basic reports and maintain endpoint health to ensure optimal performance.

Join the Affidea Team! As the largest provider of primary healthcare services in Europe, Affidea is continuously expanding its operations. We are currently seeking an Administrative Support Specialist to join our team at the new Affidea Diagnostic Center in Kallithea!Key Responsibilities:Welcoming and assisting patients with their examinations.Data entry for examinations and distribution of results.Providing customer service over the phone and scheduling appointments.Coordinating and collaborating with various departments.

Join our expanding customer service team at ICAPES! We are on the lookout for enthusiastic individuals to enhance our Contact Center operations.If you consider communication your strongest asset and enjoy tackling technical issues while providing exceptional phone support, this role is perfect for you! Are you ready to advance your career in a growing work environment? If your answer is YES, don’t hesitate to send us your resume today to join our dynamic call center team.What We Are Looking For:Customer service through incoming calls, written communication, and live chat.First-level technical issue resolution.Support existing customers by understanding and documenting their requests.Manage inquiries and explore customer needs.Provide comprehensive updates to customers regarding their requests.Maintain customer trust and satisfaction.Identify optimal solutions tailored to each customer's needs.Requirements:High School Diploma or equivalent; graduates from universities/technical institutes will be considered a plus.Proficient with computer usage.Knowledge of English is an advantage.Strong verbal and written communication skills.Excellent interpersonal skills with a customer-centric approach.Professionalism and a team-oriented mindset, eager to learn.Aim for personal skill development and career progression.Benefits:Permanent contract with options for full-time or part-time employment.Comprehensive training and guidance with remuneration.Competitive salary package with full insurance coverage.Monthly productivity bonuses.Flexible working hours.A friendly and exceptional work environment.Career advancement opportunities within a large multinational service provider.Easy access to the workplace via public transportation.Certification awarded throughout the training seminar.Referral bonuses up to €80.If your resume meets the job requirements, we will contact you by phone to set up a meeting. For further information or clarification, feel free to reach out via email at: CCHR_consultants@icap-os.com, and one of our employment consultants will get back to you. We treat every application responsibly and with absolute confidentiality. You can find more job openings at www.icapjobs.gr.

Role overview Renesas Electronics Corporation seeks a Staff Software Applications Engineer based in Kallithea, Athens. This role centers on creating software applications that enhance and support the company’s semiconductor products. What you will do Design and develop software applications tailored for Renesas semiconductor products Collaborate with colleagues across multiple disciplines to deliver integrated solutions Share technical insights and contribute ideas to improve product features and overall performance About Renesas Electronics Renesas Electronics is a global provider of semiconductor solutions serving various industries. The Athens team contributes significantly to the company’s technology development and product innovation.

Renesas Electronics Corporation is offering a Software Engineering Internship based in Kallithea, Athens. This position provides hands-on experience in software development within the semiconductor sector. Role overview Interns will join a team of engineers and participate in projects that influence electronics technology. The role centers on building practical skills and contributing to active development efforts. What you will do Collaborate with experienced engineers on real-world projects Develop and refine skills in software engineering Support ongoing initiatives in the semiconductor industry

Join Renesas Electronics Corporation as a Digital Online Field Applications Engineer and become a key player in delivering innovative solutions to our clients. In this role, you will be responsible for providing technical support, engaging with customers, and working closely with our product development teams to ensure the successful implementation of our digital technologies. Your expertise will play a critical role in enhancing customer satisfaction and driving the adoption of our products in the market.

Role overview Renesas Electronics Corporation seeks an Associate Software Engineer to join its team in Kallithea, Athens. This entry-level position involves supporting the creation of new software solutions while working closely with experienced engineers. The role provides practical experience with modern technologies and the opportunity to contribute to ongoing projects. What you will do Collaborate with team members to design, develop, and test software components Participate in team projects and take part in code reviews Gain knowledge and skills from experienced colleagues in a supportive environment Work environment The team emphasizes collaboration and ongoing professional development. Mentorship and skill-building are part of daily work, creating a setting where learning and growth are encouraged.

Role overview Renesas Electronics Corporation seeks an Embedded Software Engineer for its Kallithea, Athens location. The position centers on developing embedded systems used in a range of applications. Teamwork across multiple functions is essential, as projects often require input from colleagues in different areas. What you will do Design and implement software tailored for embedded systems Collaborate with cross-functional teams to deliver integrated solutions Optimize existing code and support ongoing system improvements

Role overview Renesas Electronics is seeking an Embedded Software Engineer to join the team in Kallithea, Athens. The focus of this role is to create and enhance embedded software used in advanced electronic products. What you will do Develop and improve embedded software solutions tailored for Renesas products Collaborate with colleagues from various teams to help achieve project objectives Participate in all stages of the software development lifecycle, including design, implementation, and testing Location This position is based in Kallithea, Athens.

Join Renesas Electronics, a global leader in semiconductor solutions, and play a pivotal role as a DevOps Engineer specializing in Requirements Management Tools. In this dynamic position, you will collaborate with cross-functional teams to enhance our development lifecycle, ensuring seamless integration between development and operations.Your expertise will drive improvements in our automation processes, enabling efficient software delivery and deployment. You will work with cutting-edge technologies and methodologies, ensuring that our tools align with industry best practices.

Join Renesas Electronics as a Verification Team Lead, where you will lead a dynamic team in ensuring the highest quality standards for our innovative products. You will be responsible for overseeing verification processes, guiding team members, and collaborating with cross-functional teams to deliver exceptional results. Your expertise will drive the success of our projects while fostering a culture of excellence and teamwork.